Four of us rented e-bikes, for a ride on the Centennial Trail. They were so helpful and patient…read moreteaching us to use them and the bikes are very well maintained. We definitely recommend the folks at Coeur d'Alene bike Company! Hope to try out their shop in Kellogg next time.

If they don't have what you are looking for, they will order it in. The people working there were…read morebicyclists so they knew what they liked and shared their knowledge. Great culture & customer service and they were young people which was refreshing.

I took my beloved Raleigh here after it's sat in another local shop for almost 6 weeks. (I got my…read morebike back from the other shop with a bent fender and broken spokes and rode it once before it needed more repair) I took it to Syringa, who fixed all the things within 2 days on a holiday weekend. Great service and friendly staff. My new go-to for our fleet of bicycles.

Great bike shop with the enthusiast. Very experienced. Charles is great…read more Looks a lot like his brother.

recently brought in a used bike I purchased & brought in for service…read more What a great operation. I was assisted by Tom V, a nice, knowledgeable man. The bike was serviced and tuned up in record time at a very reasonable price. I viewed some of the bikes you have for sale. Some bikes look like new and at reasonable prices. A great opportunity for folks to get a bike for kids, grandkids or themselves.

Great concept providing service to the community. Providing bikes for young riders is a mission…read moreand the collective provides a fantastic service to the community.

I want to give a huge shoutout to Mark at The Bike Hub for going above and beyond today. I brought…read morein an old electric scooter I was gifting to a friend with a severe learning disability. It had a flat front tire, and we were honestly expecting bad news--Mark let us know up front that fixing these tires is incredibly tough (hands-hurt-for-a-week tough), and that most places wouldn't even attempt it. But instead of turning us away, Mark chose to take the time to really look at it. He spent about 20 minutes diagnosing the issue, repositioning the tube, doing some hands-on maintenance, and even using Fix-a-Flat to test if it would hold air. It worked! He didn't have to do any of this--and he didn't charge a dime. Watching someone take this kind of care, especially for someone who could've easily been overlooked, meant the world. It's been a long time since I've seen that level of kindness and integrity in customer service. Thank you, Mark! What you did today truly mattered.

Called about my Haibike. Pedal broken and needs service. Told by Thomas to bring it in and they…read morewould get to it this week. Get there (30 miles away) and "not Thomas" tells me I have to order the part and they don't service Haibikes.

Paul (the owner) operates a classic hole-in-the-wall bike shop as if it were out of some back alley…read morein Paris, Rome, or Bloomington, Indiana. Now if Paul will add a few chairs and an Espresso Machine for shop talk on '70-80s era road cycling, ie, Greg LeMond!! Don Winant Spokane, Washington

Bike was promised to be done on a Thursday, come Monday it's still not done, I called, he said 2…read moreo'clock, so I went in and he still hadn't touched the bike yet. Waited my whole day off for the bike to be done and now I gotta take it somewhere else. False promises = upset customers. I don't have off all week to wait to pick up a bike. I can't tell you how much we wanted to like the place.

Great friendly service especially being from out of town. These guys know exactly how to help out…read morewith a bike brake issue. They helped me troubleshoot in case I have another brake problem. Being a tourist Riding locally these guys are very welcoming and extremely knowledgeable.

Im a caregiver for individuals with intellectual disabilities through a company called ResCare. We…read morehave been taking our clients bikes here to get fixed but this last time we ran into a problem. I dropped off the bike to get the brakes fixed over a week ago. When I dropped the bike off I made sure to explain to them that I needed to pay for the bike up front due to having to use the company credit card and it takes a process to get the credit card back. They agreed and the bike repair was paid for. Fast forward a week and the bike was still not fixed when it was suppose to. Well today we went to pick up the bike since we called and they said it was ready for pickup over the phone. When we got there they said they ran into some other problems which needed to be fixed and that there was a balance of $16 dollars (did not mention this over the phone). I asked them if they would allow my client to take the bike home today and that I would be back tomorrow with the company card to pay the difference. They said no. I tried to explain to the lady that my client would have a behavior if he didn't get the bike because he was set on getting the bike today. To any other person waiting an extra day to get the bike would be fine but to someone with an intellectual disability telling them to wait another day when they are looking at the bike and see that it is fixed just leads to behaviors. She still didn't allow it my client left the store angry and shouting. Will no longer go here to get our clients bikes repaired.

Spokane has several great bicycle shops but Bicycle Butler is probably my favorite. I've always had…read moregood service and prices whether having them work on my bike or just buying parts.

Rented e-bikes here. Process to rent was quick and easy. Bikes were well maintained and fun to…read moreride. Access to the centennial trail is nearby. Thanks to Maya for the great customer service!

Excellent ski shop in CDA! The service here could not be better nor more friendly! Prices great! I…read morewill go here every time to rent a ski package!