I want to give a huge shoutout to Mark at The Bike Hub for going above and beyond today. I brought in an old electric scooter I was gifting to a friend with a severe learning disability. It had a flat front tire, and we were honestly expecting bad news--Mark let us know up front that fixing these tires is incredibly tough (hands-hurt-for-a-week tough), and that most places wouldn't even attempt it. But instead of turning us away, Mark chose to take the time to really look at it. He spent about 20 minutes diagnosing the issue, repositioning the tube, doing some hands-on maintenance, and even using Fix-a-Flat to test if it would hold air. It worked! He didn't have to do any of this--and he didn't charge a dime. Watching someone take this kind of care, especially for someone who could've easily been overlooked, meant the world. It's been a long time since I've seen that level of kindness and integrity in customer service. Thank you, Mark! What you did today truly mattered. read more

Called about my Haibike. Pedal broken and needs service. Told by Thomas to bring it in and they would get to it this week. Get there (30 miles away) and "not Thomas" tells me I have to order the part and they don't service Haibikes. read more

Had a great experience at bike hub today! Came in with what I thought was a busted fork and Bryce just put some air in it gave the bike a once over gave some great advice! Really appreciate their laid back friendly attitude!!! A+++ 10/10 read more

The Bike Hub - Bike hub sign viable from main road - Bikes Near Me - Spokane Valley, Washington

Had to get the bent derailleur repaired and Mark at the Bike Hub was able repair, adjust, as well as check the seat post height for my leg length! Mark was outstanding in resolving my bike maintenance issues in a professional and courteous way! Was more than pleased and satisfied with Mark's attention to making sure my derailleur performs the way it should! read more

The Bike Hub shipped me an inoperative item and refused to take it back claiming that it was used. They suggested I take time out of my day to deal with the warranty. There are dozens of other more honest seller, go to one of them. read more

Just wanted to thank the folks at the Perry store for the emtb rental I got on Friday. Was able to get a Transition Carbon in my size to ride absolutely amazing is all I can say. Having been a very big hater of e-bikes in general because I believe they make you less fit if I want power I ride dirt bikes which I also do. To say I had fun wouldn't quite explain the confidence this bike gave me first ride. Not being a local (I live on Kauai) didn't know where to go & was flying out @ 7pm so time was important the sweet gal who fitted me told me about Beacon Hill. WOW was I blown away a full on public mtb bike park and well marked & maintained to boot! Again thanks gang read more

I bought a bike rack at the Liberty Lake store 6/8/2023 Rick the salesperson was awesome. He put the rack together attached to my vehicle and put my wife's and my bike on the rack and adjusted everything. He explained how everything works and was awesome to work with. The price point is right where I wanted to be without breaking the bank. I have bought a bike and accessories at there Spraque store. And service has always been awesome. I live in Liberty Lake and this new store is great. They have a customer for life. read more

I really appreciated that I could take a bike that I hadn't purchased there and they finished what I couldn't do: brakes, derailer, gears. On top of that, they did it cheaper than what they quoted me. I trust this shop. They are really great guys! read more

My wife and I were shopping for a new bike for her. We live in Coeur d'Alene and visited several stores in the region before going to the Bike Hub in Spokane Valley. Once there, we found the perfect bike for her which was priced within our budget and felt it was an exceptional value in terms of build quality and components when compared to bicycles at other stores within the same price range. Justin and Kyle spent a lot of time with us and were very helpful. They did everything they could to make sure we were treated as valued customers. We plan on purchasing another bicycle next year and will definitely return to the Bike Hub when we do. Ron and Diane Weber Coeur d'Alene read more

The Bike Hub - Bikes Near Me - Spokane Valley, Washington

I can't say enough good things about BikeHub, they have a great inventory and if they don't have what you're looking for they'll get it. With a team of professionals and enthusiasts you'll get solid advice, these guys aren't just about selling you as much as they possibly can, they're about community and sharing their (and your) passion. Their fitting service is top notch, it's the best purchase you'll make for your back and knees. Every Wednesday when the weather picks up they lead a cycling night where a group of people get together and ride 20-30 miles together. If you're looking for an entry bike, intermediate, or electric shifters and a carbon fiber frame you need not look any further. Great place to shop, and they take care of their customers. read more

Change your google hours if you aren't open on Sunday it's not hard. Drove out of our way to get here for nothing.

No one answers the phone after calling multiple times and the voicemail is full. If you are not interested in getting business then why even be in business? read more

I bought a beautiful Trek Emonda demo Bike from Bikehub through Ebay. They gave me an amazing deal on it. Unfortunately, the bike was damaged in-transit by Fedex. The staff at Bikehub, Josh in particular, was incredibly responsive in handling the insurance claim with Fedex and giving me a refund. The whole thing could have been a nightmare since I live all the way across the country in Boston, but it wasn't. I am still sad about the bike, but that was out of anyone's control. Thank you, bikehub. You have true integrity as a business. read more

I don't review places good or bad. Not worth the time. I will NEVER spend another dime here. Last time I came in I was helped by the owner and I was proud to spend close to $300 for a bike trip I was taking so I thought I would come in to get Mtn bikes for me and my son who came with me. Covid-19 has put the world into a peculiar place that is hard to get used to and because of this many items are out of stock at many stores. I am aware. Due to high business this store would only let in a group per associate. I get it. We waited patiently outside for our turn. When we were let in this is how it went: Associate: "what can we do for you two today?" Us: "we are looking for some mountain bikes today" Ass.:"do you know what kind of mtn bike you are looking for because our stock is very limited?" Us: "I suppose we will look at what you do have." Ass.:"well, our mountain bikes start at $4k" Us:" okay. It sounds like you don't want to help me"(it really sounded that way) Ass.: "what is the budget you are working with?" Us:(astounded)"don't worry about it." At this point I pulled out a receipt that showed a discrepancy of $20 from last time I planned to merely ask about. At this point I just handed it to him and asked him to fix it. This old guy needs to go. read more

I followed Devin the bike mechanic to the Hub when This Bike Life went down the tubes. Excellent atmosphere, great products, and excellent service for mountain bikers! Woop! read more

The Bike Hub - My Transition Covert handcrafted by Devin and I! - Bikes Near Me - Spokane Valley, Washington

Love this place!! We just moved here from Vancouver and finding a new bike shop was a priority for me. Every interaction I have had with every employee has been great. I got a tune up for a reasonable price and awesome service. When I went to go pick up my bike the employees working remembered me and were quick to help me and make sure I had everything I needed. We rented a bike for my husband which was another great experience. We talked to one of the employees for a good 20 minutes about options for when we are ready to buy him a new bike and the employee was so informative and took so much time making sure to answer all of our questions. Thank you so much! read more

My all time favorite bike shop! Awesome professionals that assure you leave satisfied and ready to ride! From kids bikes to high end bikes they have it all! They have a full service shop "onsite" which is so nice! Three easy to get to locations (valley, downtown and south hill/Perry District). Shop where there's passion and culture! read more

Went to bike hub rent bikes for a Saturday ride, we needed 3 bike they had only 2 of basic the cheapest (I don't really understand in bicycles) so they gave us one more expensive rental for same as the cheaper rate, friendly stuff cool shop. When I'll decide to buy bicycle or rent will know where to go. read more

While on our way to Ironman Coeur d'Alene, my husband noticed that he was having some issues with his bike during a training ride in Bend, OR. He was in a bit of a panic as he was unsure of what to do and did not want to wait until we arrived in Coeur d'Alene. Being in an unfamiliar area I immediately turned to Yelp to look for a bike shop. While the Bike Hub did not have any reviews yet I decided to take a chance after checking out their website. They were the only bike shop I could find that had a pretty extensive listing of triathlon related bikes, and components. My husband thought he triangulated the concern and the guy behind the counter seemed knowledgeable and had what he thought would be the fix. Just to be sure he checked with Morgan. Morgan stopped what he was doing and immediately began working on my husbands bike. After a short period of time my husbands beloved triathlon bike was running smooth and all issues taken care of. Thanks Morgan for helping a fellow Ironman triathlete in need. As a result he arrived in Coeur d'Alene relatively calm and no longer worried about his bike! We were shocked at how low the price was for the work Morgan did. If we were at our home shop, it would have easily been double the price! Bike Hub has an excellent selection in store of every possible bike need (childrens, cruisers, mountain, road and triathlon). Everyone was helpful and courteous. Just wish it was closer to home! read more

I just took my old bike in for a problem originating from a design flaw. Since I had recently had the bike tuned up at The Bike Hub, they looked me up on their computer, checked out my bike, fixed it, and explained the problem to me at no cost. I'm very happy with the courtesy they showed, and the timely repair. I will definitely be getting all my bike work done at The Bike Hub in the future. Plus, their selection of new bikes is fun to browse! read more

Just purchased a bike rack for my SUV. Mic was sooooo helpful right from the initial Q & A about various styles and prices through the demonstration showing me how to hook it up. We got in the car and as we drove away we both said - "That's Superior Service". Tom read more