Poor customer service. I experienced 3 rude and disrespectful clerks today, with no emotional…read moreintelligence. They raised their voice at me. Very lazy. One guy was in the back, snorting something.

Today I had an appointment at the post office to get my daughter's passport. I arrived early but my…read moredaughter couldn't make it. The clerk told me she would only wait 5 minutes, but my daughter arrived 12 minutes later and wouldn't help me as if she would never be late to a place. The racism was noticeable. She told me to make another appointment. Despite that, I didn't say anything. I just left and wished her a good day. The most impressive thing was that the post office was empty, which is why people don't want to work. They make you make an appointment for the passport process, but they have no customers. They are empty. It is a post office where you can do the walk-in process.

Had an amazing experience at the post office. Felt like a valued customer contrary to other posted…read moreexperienced. Thank you Lady bull

Located In Miami Gardens. This post office is always super busy, so expect a wait. They are…read morehelpful in there though

This was an excellent post office. I was helped by Jenny, who was cordial, courteous, and patient…read more I had to purchase a money order and mail something off and found the place to be clean and friendly and welcoming. I needed help after making a mistake as it was assisted, kindly without hesitation. There was a very small fee associated, but that is common place. If you are in the need to purchase shipping materials or open a PO Box for example I highly advise you consider this location as I had a great experience here.

bad customer service's employees take to much time . se demoran para buscar un paquete parece que…read morefueron a Nueva york

Exceptional service provided by Otto. I arrived literally…read moretwo minutes before closing, and that wasn't an inconvenience at all for the staff, including the nicely attention of Zulma as well as Otto's patience and efficiency which he maintained 40 minutes after closing doors. I recently moved to this area and I truly recommend this location for everyone around. Five Star to all the Staff. Thank you all

Counter staff is outstanding. There is usually a long line but they handle it efficiently. They are…read morevery helpful

I went to return a few items at this UPS store in Miami Lakes- was attended by a very attentive…read morerepresentative. Only issue was that his computer froze up completely upon scanning my items for the return- had to wait a few minutes for it to restart. No line or long wait times- so it's value for coming into the store off peak times and on a weekend is a surplus!

There is no world class service at this store. These employees are always miserable ! Pls take them…read moreout of their misery and hire people who want to work ! I dread going there and unfortunately I have to go at least 3 times a week!! I greet them with a good morning but no one answers back . I say thank you and no answer ! Shame on them all!! The girl is just unbearable and the tall guy is as well. You have to guess if they can take you or not! There is no eye contact always always miserable !! I am thinking about going to another store as their attitude is just unbearable!

I was there yesterday. Two very nice and professional gentlemen help me find my bag of mail that…read morethe new tenant where I used to live didn't know what happened to it. They managed to locate it for me. Not sure how they have bad reviews because every time I go there they are helpful and professional.

The reviews aren't great and I admit most USPS stores throughout the country aren't great, however,…read moreI received tremendous help from an employee named Jorge who took a great deal of time helping us pick correct (& cheaper) packaging for two huge and odd shaped items, all while having a great and personable attitude. It was one of the most pleasant experiences I've had when dealing with government companies.

I just got off the phone with a supplier to arrange yet another re-shipment of a "lost" UPS…read morepackage. Packages going through the Hialeah UPS sorting center constantly disappear. UPS doesn't seem to care at all, no matter how many complaints are being filed. I have to side with numerous other reviewers who assume that at this facility organized theft is the standard. It is very sad that UPS management chose to ignore this issue so far.

One of the things myself and many others have come to rely on "these times" is online ordering and…read moredelivery services such as UPS. My current experience cements that UPS is definitely the worst of them! I ordered a new iPhone, and for whatever reason my carrier delivered through this company. Sidetracking for sake of comparison, I ordered the new Apple Watch directly from Apple. They shipped thru UPS competition. My watch came on the promised date and time, well packaged and I'm already using said watch. Now, with regard to my erstwhile new phone. Even though my delivery clearly states that delivery is to a business address, UPS gives themselves a delivery window to 9pm. At that time, I'm typically at the gym and my office lobby is closed. The only thing this place has going for it is that it has a historical marker for where Amelia Earhart took off for on her fateful flight. Sadly, it appears my phone order is in a similar limbo. Tracking the package on the ups app, it showed "Out for Delivery " yet another line item on the screen shows that it was at the UPS customer center. I don't remember what combination I pressed in their extremely customer unfriendly Voice response system because it in ear impossible to speak directly to an agent, but said agent said the package was at the Hialeah location. Off I drive to this facility and it's extremely austere waiting room only to find that my package was..NOT THERE. I try calling the 800 number again but alas no luck this time in speaking with a person. As of this moment, the app shows my order as "Information Unavailable ". Hence the 1 star review. Most people are tech savvy enough that we would use apps for a majority of dealings with a business. In my case, I only call when it's something significant. Therefore, make it easier to directly talk to an agent!

Quick with service and super friendly. They always give me…read morea receipt even is it's a usps package and I love that

I just leave a package at this store April 20 and the package was lost I contacted fedex's…read morecompany about this and open a claim and they said that the package never get to them so this look like is the guy working there stolen the item never seen something lime this before I really don't recommend this place

Came here for a green card interview I was panicking and stressing out but it was very easy going…read moreand calm it was not some sort of criminal interrogation like you'd think it would be. Good Luck To All!

Una experiencia con Raúl González espectacular , todo fue en un inglés fluido y comprensible…read more muchas gracias

I love libraries and this one is no exception. It's very small but has a nice selection of books. I…read morelove the large windows and lighting. I did realize they got rid of a really nice magazine section they had. A shame cause I enjoyed stopping in to read them sometimes.

I cannot believe being a huge reader, that I have never visited my local Library. So now I have!…read moreAnd I have even become a member. Not an easy location to navigate. The library was ok, definitely not the best I have been to, however it is local for me so I will give it a whirl. Staff seem so far to be very lack luster, ie not forth coming with information, especially for a first timer. I had to keep propping for answers.