Eric helped me out with getting the right product and I left with exactly what I needed! This man deserves a raise!! Thanks again Eric!

Two teams of copy paper for $22. I should have gotten the box. Paper products are expensive now. read more

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Went in and grabbed an item, the price said $14.79. Got to the register and the item was $26.99. Told the cashier the price, where there were multiple items of the same were labeled at $14.79. Cashier tells me to take a photo of area and price, which I do. I turn to the cashier and she confirms it's in the wrong area. Paid the actual price then told the cashier they should address the issue. She did t acknowledge and helped the next customer. Terrible!! read more

The customer service and rapid support in getting items printed was excellent. Aileen was amazing and so kind. read more

Office Depot - Printing and copy - Office Equipment Near Me - Chula Vista, California

I would like to give a special Thanks and KUDOS to Ricci B in printing! Every time our family or organization need big projects completed such as several last minute Banners and other larger printing items for our huge fundraising events for Huntington's Disease, Ricci is always the most courteous, compassionate, helpful, supportive team member that doesn't mind staying after closing time just to make sure anyone signed in before closing is well taken care of and not rushed regardless of the hour. His most genuine customer relationships are by far some of the best I've ever experienced and it shows by the trust and familiarity with each customer who leaves totally satisfied and feeling served. We feel the same and just want to thank all of your team for helping HDSA and our families with our continuous needs, big or small. read more

When I receive great customer service, I like to mention how pleased my experience was. Aileen assisted me with making copies of important documents and mailing my package via FedEx. She is very friendly, knowledgable, attentive, and definitely enjoys her job. I like to ask management to recognize Aileen with all of the employees present. She is a great example for all other employees to emulate. I will inform my family and friends of the "Outstanding" service at the Office Depot in Eastlake. Thank you!!! read more

Straightforward Office Depot location in Eastlake. Feels nostalgic - reminiscent of simpler times when retail shopping reigned the best. Store was medium sized with high ceilings and sprawling aisles. Well stocked and a selection of everything you could need for your...office. Some things seemed pricey but as expected - others were good values. Didn't interact with the employees. Solid stop nonetheless for your office needs. read more

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I couldn't believe what a wonderful customer service experience that was provided to me by the very intelligent professional and completely organized employee known as Hayato! read more

I came in on a Friday afternoon to laminate 21 invitations for my nightclub. Doug very helpful! He helped me decide what paper they would look best in. I appreciate him because his customer service was amazing! Even when a lady came up asking to laminate something when there is CLEARLY a "YOU MUST CHECK IN" sign. Which she still complained that it was taking too long but of course some people feel the whole world revolves around them. Not today Karen! Anyways, he was amazing! Thank you again Doug! read more

Office Depot does not disappoint. I always check online for items to see if they have them and their inventory on line so far has been pretty spot on with what they have on hand physically at the store. Each time the employees have been very polite and kind, which makes it even better. One thing too is their random mark downs on items you don't necessarily go for but are oh so useful, and at great deals you don't want to pass on. read more

Vaughn at the printing dept was so helpful and provided excellent customer service. I had to print a lot of copies and he was very efficient and everything went smoothly. He is the kind of employee that makes customers like me appreciate your business! Thank you for hiring wonderful employees like him. read more

I walked around the store 10 minutes and nobody greeted me or even acknowledged myself. I was desperately looking for an item and it was very obvious I'm going back in forth searching . In the middle of the store I saw 4 employees having a joyous conversation. By this time I'm irritated and I start purposely walking in-front of staff and still no one ask me if I needed help. read more

Wow!!! Print department was fantastic!! I went to FedEx/Kinkos. They gave me a hard time and were so rude. I left and called Office Depot. Yes they do oversized printing!!!! She was so nice I drove right over. She did it so quick! It came out perfect and WAY under FedEx/Kinkos!!!! Fantastic!!!!! read more

Josh was supper nice and helpful you can print stuff from your cellphone using the self service or sending an e-mail to ods02210cpc@officedepot.com read more

Office Depot - Office Equipment Near Me - Chula Vista, California

The manager here is super rude and not helpful at all. I had an issue with consistency at the printing counter. Josh was amazing and cut my paper no problem the day before. I came back the next day and the cuts were way off and it was paper I brought in to cut. The employee attempted to be helpful but offering to keep cutting my wrecked paper wasn't going to help. Their whole process for printing and cutting was very inconsistent. When I asked for the manager all he did was sigh and shrug his shoulders and told me there was no charge. Well I should hope so when I brought in my own paper that they destroyed. He finally said "well we can give you one of ours and have her try again" and then walked away. How rude! The employee really did try to remedy the situation. It's a simple resize for goodness sakes! Thankful for her but the manager needs more training for sure. Won't be back, no wonder these places are going out of business. read more

Office Depot is the best! They have made all our fliers for team Maya Search in helping a family that their loved one went missing Jan/7/21. "MayaMillete" They have been there since the beginning being our sponsor in making fliers that we post throughout the community always helping in any way they can without any hesitation the staff is exceptionally caring people also showing their compassion and Love. Thank you for all your support. We love y'all God Bless read more

I absolutely love this location. Everyone here is always treated me very well and everyone is also very knowledgeable of everything in the store. Every time I come here I find a solution. Savannah the print goddess is always the best in printing, she make sure that my order is always right and greets me with smiles. I would recommend this place to everybody read more

Got there exactly 27 min to closing. An employee was already locking the door and closing the security gate. Fine whatever I'll come back tomorrow. But the cherry on top was when I was backing in some dumbass put the damn cart right in the parking spot. Totally busted my right tail light out. It's a shame because these people aren't usually too busy and all of this could have been avoided a few teenagers wanted to go home. Thanks read more

I had an amazing experience at Eastlake Office Depot printing department. Ricci was the associate who helped me with a print job, and he was so accommodating and helpful. He took his time to understand my needs and he went above and beyond! Thank you Ricci! I will definitely return for future business to this location. Kudos Ricci!! read more

Always out of stock on ink. Calendar selection is poor. Been this way for the past two years.

Ricky in the printing department was SO helpful and made sure my order was exactly what I wanted. I can't speak highly enough about him and I will now go to Office Depot for all my printing needs! read more

My wife and I have been going to this Office Depot for years... it is the closest one to where we live. This specific location is really organized and pretty clean. The lines are short and the staff is usually helpful. Returning items here is a pretty easy proceed and the copy center is great! read more

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This store by far has the WORST customer service. I've been here before the pandemic, during and recently. This last time I was surprisingly greeted but once I was ready to check out that same greeter noticed me in line & continued to chat it up w the clerk. Once they called me up the clerk was just being loud. Greeting loud , asking for my information , total & just almost screaming. I'm not sure if he was being serious or just condescending. I walked out w out saying thank you due to the poor customer service and the clerk just YELLS "have a good day" in such a rude manner and when I was by the sliding doors. I've complained before and there seems to not be a care in the world for whoever is managing this location. I've asked them to check the cameras to notice that I was not being rude at all too. Good luck entering this location & take this as a heads up as worst customer service!! read more

I have been going to office depots for years. A couple of the ones I use to go to have closed down. I am happy a few are still around. This specific location is very organized and very clean. The lines are usually short and staff is very helpful. Returns here are easy and not too big of a hassle. I love it when they have blow outs or clearance specials! They are a great deal when they have these! read more

Office Depot - Big selection of tablets - Office Equipment Near Me - Chula Vista, California

Overall great store! Clean and competitive prices! They also price match most stores such as Walmart and Target. Their print department is also great! Savannah the print manager is very helpful. Submit your print orders online and you usually get it done same day! read more

The service at this store is amazing. Savannah is a shining star. Savannah was helpful, upbeat and she went above and beyond to help me. Office Depot is lucky to have her! read more

Horrible customer service and it was the manager that helped me. He was so lazy and unwilling to offer help resizing a file I needed printed. He shrugged his shoulders and said he could ring me up. That's it?! He acted as if going into publisher or photoshop was too much work. I took my business elsewhere and they did the project in 5 minutes. Awful customer service!! Get your act together! Especially since office supply stores are going under left and right, you should want to take the extra time to help with a project for a customer that runs two large local businesses read more

Horrid customer care/service. Picked up my print and it was unevenly folded/rolled three times and put in a bag under the counter. Funny compared to other places where they have cardboard to place the prints in to keep flat, or actual poster rolls. They reprinted again but since they have NOTHING to carry prints out with..literally even a bag, I walked out with it already getting bent in the wind and put in my car with no protection. Customer service beyond the product was rude, like I'M the problem, and they couldn't be bothered to help me. Busy discussing work shift swaps.. Will absolutely not use again. read more

Inconsistent customer service. Some days I get my print out faster, but most of the time it takes them forever to print out my job. Even with two people in line, it takes 20 minutes and they had four people working at the same time. I feel that sometimes they are distracted. Also, everything this store offers is way overpriced. I tried looking for double-sided tape and the only option was $7! I ended up going next door to Target where the tape came out to be $3 including tax. read more

This Office Depot is like a cruel experiment. They greet you at the entrance with a warm welcome and everything goes downhill from there. I don't care how many items you buy but be prepared to find them on your own and wait a long time to purchase them. They usually have one cashier and I think if they were timed they would average 15 minutes per customer at checkout. They are so incredibly slow and 99% of the time here at this particular Home Depot someone is returning something so that slows down everything even more. One day they actually had two cashiers open (a rarity) and they were both having a contest to see who could be slowest. I tried to purchase my items but the cashier closed just as I reached the front. If you go here I would advise you to bring a lunch and a lawn chair so you can wait in line. read more

This is for the print/copy service department of this store. I would suggest to have more people manning this area since it seems like they're always busy. I do a lot of print jobs here and I swear they take forever. On one occasion an employee actually LOST my print job, so I had to wait another 20 minutes for it to be redone. I'd rather drive to FedEx Office where they do online printing fast and everything is more organized. read more

If you need to use FEDEX there, pass. Drive further to the FedEx Office Print Shop. Unless you bring all the packaging and stuff you need, this Office Depot is only good for dropping off. read more

I had to stop by here to get some file folders, highlighters and a new 2009 agenda. What can I say, it's an Office Depot. I walked in, got my stuff, paid and walked out. I like the fact that it's close to home...so no long drives. And I was greeted by an employee...not ignored. It's good not having to drive all over creation to find the business stuff I need. read more

Last night around 8:50pm, I went to Office Depot to get a Namiki Pilot pen. First I searched for it myself and then I asked the clerk. I asked, "Do you carry the Namiki pilot pen?" John answered, "I don't know." We stared at each other for 5 seconds and then he finally brought me to his manager and his manager asked, "Is that a pen?" He didn't know about the pen either. So John took me toward the display case of the fine pens which had nice Cross, Waterman, etc.. They didn't have it. I thanked them for their attempt to help me, but when I was walking out of the store, I thought about John's response when I asked him about the pen, "I don't know." And I thought that would be the end of our interaction. Tip for clerks: Instead of responding, "I don't know" a better response would be, "Let me check to see if we carry that." That response is much helpful. At the hospital where I work, a lot of patients ask me a lot of questions: - "When will I get discharged from the hospital?" - "Why does it hurt here?" - "When will my dinner arrive?" - "What time does the doctor come in to see me?" - "When can I get my pain medicine?" I wish I can say "I dunno." And then just walk away. That would be hilarious. read more

Staff is very intrusive, very rude, impolite and slow. There is one particular fellow, large heavy set oaf of a half bald guy who kind of looks like Morton from the movie Office Space. He's is supposedly a manager or senior floor sales executive there who tends to take things personally if customers do not abide by his "protocols". (I.e. "Would you like any help?" And you answer "no" then the whole floor and cash registers brand you as completely self reliant or a possible shop lifter so you are closely watched and/or just ignored for assistance). This is really annoying, unprofessional and a fine example of horrendous customer service. I haven't experienced this at other Office Depot's I've been to in terms of customer service. In general, half their merchandise is way overpriced and they have a very picky policy on returns. This may be a fallout from Office Depot corporate to prevent themselves from losses in sales and returns but please save yourself the trouble and don't go here. I'd rather go on Amazon, a grocery store, Staples, Best Buy, Staples or even Wal-Mart. Definitely blacklisting this place when it comes to office supplies. This is a bummer since it's supposed to and used to be a reliable place to get the up to date and at reasonable price and properly stocked store to get what you needed for the home, office or school. I guess times change and management and/or corporate never heard the saying "if it ain't broke, don't fix it". All in all, taking my business elsewhere. Thank you very much Office Depot. read more

Horrible customer service WORST print department of all time. I've been here about 10 times and without fail every time they're rude and don't help AT ALL. read more

I don't mean to be rude but my experience was not the best. I came here to get my textbook bound nobody greeted us when we entered. They supposedly are suppose to text you when your stuff is completed never texted me my textbook was complete. Also a couple pages in my book looked like it was copied from a xerox machine. Poor customer service overall and not a satisfactory job. read more

This place works in a pinch.. what I mean is that if I can't wait for Amazon and need something ASAP, then I will use this place. Last time I was there I got harassed for using one of the laptops. Mine was broken and I don't like using the library ones. read more

Office Depot for the win! Having to print Celebration of Life booklets. I went to a competitor and was going to be charged more than double the price. When the first print didn't turn out right due to a paper issue Supervisor Savannah stepped up and took care the of the problem without an additional cost. Thank you Savannah and Office Depot for helping make a very difficult task run smoothly in the end! I highly recommend their services. read more

This is a store I regularly go to whenever I need some office supplies or office cleaning supplies for the house. They have pretty much everything in stock you'd need. However, sometimes the prices seem a bit high just IMO. I also don't know why, but about 50% of the time I end up waiting in line for about 10 minutes and there's only about 2-3 people with me in line. Check out time could be improved. But I will still shop here. read more