I'm actually surprised by the number of positive reviews, since I've had multiple unsatisfactory experiences here. The business opens at 9 according to the sign on their door and according to Google Maps. Well, nope. I've come at 9:30 more than once to try and send a package, including this morning, and it was still gated and locked up tight. Maybe other people don't care about the time a business says it opens, but as someone who needs to send packages before my workday begins, I'd appreciate a business that actually keeps to it's posted hours. After multiple times experiencing this (and needing to go somewhere else), I won't be returning here. read more

Don't be fooled and don't go here. Rude and down right mean. They don't ship FEDEX or UPS (as advertised). False advertising!!! They merely rent mailboxes. It is a shame Peter is gone! read more

What terrible attitudes they have. As a DHL dropoff point, to not want to represent DHL with great customer service is a miss. I was told they "won't help me"and "can't answer any of my questions" regarding a package I was dropping off. I even brought my own tape to tape it! I had all my paperwork (even though they said I didn't). Rude and dismissive. read more

It is quite disturbing the way the owner and the younger kid treat customers. Not only will they not lift a finger to help you open a door if you are carrying a heavy box but they are extremely rude and condescending. They seem to forget that they are A DROP OFF LOCATION. So yes. People can drop off packages to ship. But they are not happy about it and make it known they don't want your package. The way those men speak to women is absolutely disgusting and they make it known they do not want to help you with literally anything unless you are purchasing tape or a box. The owner is a miserable and angry man and I find him to be incredibly intimidating. Peter was great but unfortunately he no longer is there. Bring your boxes elsewhere like Goodman shipping, UPS, Fedex, truly ANYWHERE ELSE where the staff are incredibly kind, helpful, and respectful to their customers. Postal Center & More has self-sabotaged their business with the ways in which they operate. The recent reviews say it all. I've been going here for years because the location is convenient but I've had it with these mean people. read more

Jay, the receptionist/mail person was beyond rude for no reason. I asked if my dhl paperwork was correct and he flipped out? Confused. Hope his day turns around read more

a total "I REALLY DON'T CARE ATTITUDE!" Helpful, NO! Rude and belittling, YES! Store front is covered with signs of things they won't do! I rolling by employees. I guess it's a job requirement going out of their way for someone they never heard of high prices for sure! If you can go somewhere else. read more

This place was so rude. I rushed there to get a package out and got there 10 mins before closing and the door was locked. The person inside looked at me and made an "X" with his arms. I showed him my package was already labeled - literally just had to drop it off - and he shook his head no and looked away. I drove down to Mailboxes and Things at Santa Monica and Croft, got there a few minutes before 6, and they gladly opened their doors and took my package. Took me all of 5 seconds to hand it off. read more

I've been using Postal Center and More for my business mailbox for almost 3 years and I have nothing but great things to say! Peter is wonderful and always a pleasure to chat with when I come in. I get notified via email when I have packages to pick up, which is a wonderful benefit too. I always feel respected, heard and valued as a customer. I love that there is always easy parking and that they can take care of other needs to like shipping, stamps, notary, shredding, etc. Thanks for all you do and you have a customer for life read more

Like the other reviews: Rude, unprofessional, I-don't-care attitude. Their attitude is "take it or leave it." The moment I walked in, I knew it was a yellow flag but once engaging with them, it was a red flag. STAY AWAY. read more

Staff is extremely rude. I came in to drop off a pre-paid return and after I got there, I noticed that there was a small hole on my envelope. All I did was if it was okay for me to have a small piece of tape to cover the hole. They could've just said "No, sorry". But instead they said with a horrible attitude, "I CAN COVER IT BUT WE CHARGE FOR THAT, YOU DON'T HAVE TO DO YOUR WORK FOR YOU". My package was ready, if I knew this is what I would have to hear just for a small piece of tape for a package that was otherwise COMPLETELY labeled and sealed, I would've much rather just sent the package with the hole. Anyway, I do not recommend putting your money here. read more

A great alternative verse having to goto UPS or FedEX/kinkos. Also I got a postal box/address here after having mail and packages stolen from my house several times. read more

I dont need you to be friendly, as a customer I just need you to be professional. No customer service at all. If you do not provide a service any longer it is your duty to revise and update it as you are giving false information to people. The young man working there sure has some personal issues but need not to bring that to work. If you own the place or work there, please reevaluate as I am not the only one giving you guys one star. read more

Guy is extremely rude. If you're not spending any money at the store (dropping off a ups/FedEx package) he wants nothing to do with you, and he lets you know that read more

Peter runs this place and he's the best. He truly cares about his customers and always has good ideas and advice about how to get things shipped places dependably and economically. I've come to rely on him, and he's a real resource for my business and personal shipping needs. What a blessing to have this place close by. read more

I go here for my DHL needs, and love that there is a convenient free parking lot for quick in and out.

Convenient, professional, available and fun! Peter the owner is a happy, hilarious guy who always has a smile on his face. For something as mundane as mail (or notary services), why not get it from someone who can also make you laugh! Plus, it helped a LOT that Peter was available- all the other notaries I called either had short windows of availability or were never there! Also, it's easy to get metered parking on that little bit of Crescent Heigts that turns into SaMo Blvd. easy peasy. read more

This place is amazing. Peter and his crew always go way out of their way to make sure we have the proper postage and help with boxes and call us when there is mail waiting for us. They always offer us water and know us by first name and greet us as we come in. I have even checked my mail on a Saturday late and Peter is there to help and always so nice to us. Since I walk there I don't park but there is a lot right there and plenty of street parking. read more

George and Peter were absolutely fantastic while assisting me with my PayPal return. Thank you guys for being "on it"! And the water. Sean L read more

The first experience I had here was rather positive so I decided to go back for future needs. It's one thing to have to wait in line because the person in front of you has a bunch of packages, it's quite another to have to wait in line because the guy behind the counter is too busy flirting with the woman with a bunch of packages to make any effort to hurry through the process or even acknowledge me with a polite "I'll be right with you". He was literally just taking to her about her family, not putting postage on packages, not weighing items. Just chit-chatting like I wasn't there. Since flirting was more important than customer service, I left and went somewhere else. read more

So rude and unprofessional. Wanted to charge me $1 to print out label but they have a $10 minimum. Clerk has a terribly sour attitude on top of that. What a joke. Good luck staying in business. read more

These guys are just down the street from my place. I used their fax services and shipping services. They run a very efficient and reasonable pricing. Usually no long lines and they are very knowledgeable and will help find the cheapest options if that is what you are looking for...which is what I always look for so it's great! read more

SCAMMY, RUDE, SCARY place. Came to buy a box and wrap my package and possibly ship from there as well. I told the guy what I need he said he'll wrap it for me, I told him twice that I'm gonna do it myself but he kept insisting. He was moving super slow, I had only 15min gap to run this errand and get some stuff from the store next door. Wile he was slowly moving and wrapping I stepped out to take work call, then he was asking where and why I'm sending my Old Mac and IPhone, super weird, mumbling about how ppl move to this neighborhood from OC specially for him/to use he's "services" super weird again. After that he quoted me 50$+ for 2 boxes and some bubble wrap and LABOR that I didn't ask for for and never was told that I'm gonna be charged! After I refuse to ship with them he told me to get the F*** out of there wile still having my money for he's labor he just SCAMMED from me. He was also upset that I stepped out twice and wasn't watching him wrapping a box and telling how amazing he's job is I guess. If I'm stepping out I don't know owe any explanation to anyone, specially not to the person who's scamming me on the spot. I'm literally scared that this guy has my name and home address. I called the sheriffs department right after I left. I felt violated in so many different ways. Will report this place to the business administration on Monday as well. read more

Fabulous customer service. Peter and Claire were super helpful when shopping out a few things. They helped us pack and secure our items and we're very efficient and professional. I know my items will get to their final destination safely. They use all shipping methods including UPS, USPS and FedEx and are able to price the various method against each other to give you the best price. Thee is free parking in the back. They also offer PO boxes. Highly recommended for all your shipping needs. read more

Peter is the absolute best! The team is extremely thorough and helpful, I love their attention to details and desire to accommodate most of requests. They go above and beyond in finding the best shipping options for its the best rates and it is never a dull moment chatting with the staff and people watching customers, locals of egocentric WeHo bubble. Highly recommended! read more

I went in on12/03/2020 around 3:45 to drop off my UPS package before the last pick up which said was at 4:00. I seen the lady behind the counter was helping a customer already, so I walked in and politely ask "excuse me, quick question. My package is already sealed and has the return label can I just leave it with you or would I need to wait?" The lady look at the customer and tells her "excuse me" but rolls her eyes like she was annoyed with me for asking a simple question. I was so pissed because she was so rude about it, I just asked a simple question that required a simple answer. I do not understand her reasoning for rolling her eyes, it's not like they were in the middle of a conversation, she was looking at the computer. It's bad enough we're going through this pandemic and I'm always being super nice to any worker that is helping me but she was so nasty and disgusting. I will never go back there again. read more

I have been coming here for years and the service is always great! All staff are helpful, knowledgeable, respectful and always professional. In recent days, they have been deluged with an extra high demand of services needed and have done everything humanly possible to meet those needs. Throughout, they have continued to be courteous and patient, even in the face of rude behavior from some customers who I am guessing are taking their feelings of anxiety out on them. The staff here are providing an important service and should be treated with kindness as they put themselves at risk even working right now. I appreciate their continued high standards of customer service. Thank you! read more

Came here twice, both times only reinforced what all the 1-star reviews say, this may be the worst business in West Hollywood. 1st time: I bought postage for a flat rate box I had. The lady was absolutely rude, made a face at me and charged me an additional $5 fee on top of the postage. Fine whatever. 2nd time: This place is a designated UPS drop off site... I went to drop off a box and she refused. She said she didn't want the "liability" of holding my box because I didn't buy the postage from her. I didn't have the option because it was a free return shipping label. I was actually gonna purchase some more boxes at the time but just left because of her rudeness. West Hollywood, can someone please explain to me how this place is still in business? Who goes here? read more

If I could give this place zero stars I would. I used the UPS website to find a UPS Authorized Shipping Outlet to drop off a package I needed to return. The label was pre-paid since it was a return. This facility's name and address came up and is only a few blocks from my apartment. So I walk in to drop my box off and the rude woman behind the counter said she will not accept my package b/c of the pre-paid label. WTF? What kind of authorized shipping outlet is this that doesn't accept packages that are being shipped via UPS? Are they not a postal center that is a designated UPS drop spot? And she was so rude too. I seriously do not know how this place is in business. read more

I had to have some papers notarized today and decided to stop by. Peter is amazing! So nice and helpful. Made the notarizing process nice and easy. It's nice to know this postal service store has notary services as well. read more

Postal Center & More - Shipping Centers Near Me - West Hollywood, California

10 stars!!! What a nice place to mail ANYTHING. I had my goldendoodle Clovis with me on this errand, and the staff provided us with water! He actually found a bowl and served my dog and handed me a bottle of water. He ensured my packages were sent speedily and inexpensively and immeditaely sent tracking details to my email address! In addition, he addressed each label to each recipient as "World's Greatest Aunt" and "World's Greatest Sister" -- clearly extending above and beyond ANY experience I've had shipping items in the history of my existence. LOVE this place!!!! read more

I walked to mail a package ... ... the woman (who I believe is Mary) not only spoke to me in a demeaning manner, but also interrupted me and lectured me. I was never rude and after her litney of condsending questions interjected, "answering your questions doesn't move us forward." I would discourage others from going here. I can't remember the last time I was treated so poorly. read more

The roller coaster at Postal Center has come to a stop. For 6 years, I've been a customer, and might have been one of the few people under 60 who didn't take the previous owner's outrage and venom personally (thanks therapy!). She had failing health, was in constant pain, and experienced an onslaught of personal tragedies. That being said, no one should walk on eggshells to get their mail - from a box they pay for - or be charged for an inch of tape, or yelled at for leaving town and having too many Amazon boxes (4) pile up. Also, that poor bird! Did it live there? I never saw it, so maybe it was just a recording of a bird? The Past = The Past, and the new management is THE BEST!! If you left, give PCM another chance. They're so sweet and BONUS - as soon as a package comes in, I get an email. Like, the future. read more

Peter & his wife are so amazing to work with! They are very friendly, honest, and extremely helpful. I respect the fact that they do what's right by the customer, always (even if that means less money for that sale). For this reason they have won my trust and I HIGHLY recommend them. Thanks again you 2!!! read more

Postal Center & More - Peter (owner) customizing box and taking down weight so that my shipping is less expensive. - Shipping Centers Near Me - West Hollywood, California

I have tried several times to come here and bring my business, but it seems like they always come up with a way to turn me away. The younger man who works there is always giving me attitude as to why he doesn't want to take or send my packages... the only reason I keep giving them another shot is because they are close to my house. Today, it was pouring rain and I walked down here to ship a package. They were inside but decided they were going to lock their doors and not take anyone in. I am trying to explain that I just need to drop off a package. He shakes his finger at me and let's me stay in the rain. Obviously I am irritated and he can see that. He comes over to the door and I think he is going to finally help me out. He then opens the door and says "Hey man that isn't necessary." Still doesn't take my package or offer to help or anything. I never write bad reviews, but every single time I go in here I leave feeling worthless. I went across the street as I always do to the West Hollywood Mail Service as I always do after being turned down by this place and he treated me great, took my package, smiled and we shared a joke. I will no longer even try to come here even if it is more convenient. It's sad. read more

Truly the best customer service in LA. There's often a wait, but it's because they take so much care with each customer. Thank you Peter!!

A few years ago I wrote a bad review for this place. It has since changed hands and the people there are really nice. They are very helpful, good humored and know what they're doing. If you read my last review, furgetaboudit! They are terrific. And I love having cats around. read more

They stated they opened at 8:30am and they weren't there even after I waited 15 mins. Which in turn I was late for work! If you're not going to be there when you open then you need to change your hours! read more

**UNDER NEW MANAGEMENT** Everyone needs to give this place another shot. Say goodbye to the bad attitude and atrocious behavior of the previous owner. The new guys here are super friendly and helpful. It's so nice to walk in and be greeted with a warm hello and a smile. Thanks :-) read more

Literally the best customer service I've had in LA. Peter and Claire are extremely friendly, helpful, and upfront. They seem to really care about making life easier for their customers, and I really appreciate that. I recommend this place to anyone with shipping and/or private mailbox needs. Also, parking is super easy and free, which is great for this area. read more

This place is as good as it gets. I live nearby in West Hollywood so I get to go to a lot of the different postal offices around in town. What I like about this place is that you get a personal and friendly service every time you come in. The previous owner was a nice old lady who was ready to retire. While she was nice, she was getting a little too tired for the business. The new owners are two guys who really care about the customers. Its actually quite a please going here. Highly recommend. read more