UPBEAT AND FRIENDLY POST OFFICE SERVICE!!…read more Just mailing a couple things off and there was no line and the service I got was top-notch quality from Khalloni! She is definitely on point with kindness, smiling, bubbly personality, and super helpful. I spent a total of maybe three minutes in there tops. It was the fastest I've ever been in and out of a post office. They have a section for cards and packages like every other post office. Everything looked nice and neat. Affordable mailing. I mean everything goes up within inflation so prices vary. Definitely the best service I've ever received from a post office.

Best post office experience ever. Less than 1 minute wait…read more No wait really. Call straight away. Given options. Paid and was out. Maria was pleasant and smiled. Gotta love that.

I do not know why anyone would give such a low rating . I have used this post office for now more…read morethan a decade . The lady that was there before was just one of the absolute nicest post office service agents I've ever met ! Her replacement is just as sweet and wonderful too! I don't know what people are expecting ? Her line moved fast and efficiently !! When I was one person away I realized I had not put my employers box into another box or secured the label, since I had tied them in a plastic bag and forgot! I was devastated since I was on the clock and would have to come back. There were at least 6 people behind me and she grabbed a bag and threw the labels on licked it split! She saved my day ! I want to thank her a million times for her kind curious service! People please be kinder . Everyone seems to think the world revolves around them ! Grow up and learn some manners please . Sincerely , Christine Marie Adler

Amazing small little hidden location inside super market but staff was super nice, efficient and…read morefriendly!!! Highly recommended!!

It is with great pleasure to honor this amazing Team!!! JW, BeJay,Alex,Rebecca…read moreSylvia,Hunter & Nick!!! they all have gone above & beyond delivering top-notch customer service!!! They make me feel special like Family Thankyou all so much for all that you accomplish each day.

This is technically 2 reviews. The first from a month or two ago that I had posted to google…read morereviews and one from today. Today: Manager Alex refused delivery of my package (I have an access point) without informing me that I am apparently not welcome at this location likely due to the review below lol. Odd since I have picked up a few other packages since then. Tracking and the RFID shows it's at the store so I have no idea where it actually is. Corporate doesn't even know. Logically the manager should have informed me once I picked up this package or at any point prior that I was no longer welcome. I have now rerouted my other incoming packages. A month ago: I have all my UPS packages held here for pick up as I work a lot and don't want to worry about porch pirates. I pay for that service. When I get a package that has been opened and is missing the contents, the employees are unhelpful. They'll also lie and say it was inspected, that the package wasn't opened when it was. I'll be opening all my packages in store from now on. Horrible.

The supervisor Brandon's was amazing he went over and beyond to solve my complicated issue…read moreinvolving my new build not being the system

Customer service needs improvement. I had to ship out a…read morepackage. After printing the label at the self serve kiosk I went to the end counter. I asked politely to use some tape for the top of the package I forgot to seal. Old lady or grandma replied "you can buy tape or strips of tape". What????? Really this is America now???? Or is it at this location? Because at Summerlin post office where I always go to, they'll be gladly to lend me some tape. Never coming back! Grandma, don't be surprised when you ask for help one day and they'll ignore you or say you had to pay for help.

The staff aren't the warmest but still greet you. The location looks a bit run down as you enter…read morebut parking is easy so can't complain too much! My packages shipped out quickly and without issue so will continue to use this location.

service requested: i needed to some quickest shipping to my cousin in LA for a phone he forgot in…read moremy possession. They had the envolope and even advised me to buy bubble wrap to make sure the phone would not be damaged in transit. quality: it always so dark in there it feels so depressing but its government funded so what can you do about it. value: shipping things isn't as expensive as I imagine it. So doing it often maybe, but for one time it's not too bad.

A ups store that doesn't provide ups services. Was directed to drop off equipment here from Verizon…read morejust to be told that they aren't a traditional store.

I was home. They didn't call me, even though I left my number on the door, because the door bell…read moredidn't work. Completely unacceptable. I didn't even hear a knock at the door and I was in the living room, next to the door. So they definitely just came to the door and didn't even knock for us to pick up our package. Completely unacceptable.

Extremely friendly, fast, and efficient. I'm so glad it's close. Always a parking spot.read more

I went to return a Amazon package here. I forgot the print the barcode but the gentleman at the…read morecounter was super nice and printed it out for me. There was no wait and I was in and out in less than 5 mins!

Convenient UPS Store location located near Albertsons at Charleston and Town Center Dr for all your…read moreUPS shipping, Amazon returns or Happy Returns needs. As long as you have the Amazon or Happy Returns QR code for them to scan, your returns will be a breeze. I loved that I was in and out in mere seconds! How convenient!

Date of visit: October 6, 2025 Time: 2:22 PM…read moreCashier: Jacob Today I had one of the worst customer service experiences I've ever had at this UPS Store. I came in to send a school package to another teacher in California, and the cashier, Jacob, was completely unhelpful and rude. When I asked for shipping options, the only price he gave me was $82 for next-day delivery. I asked why it was so expensive and if there were other options, but he couldn't explain anything clearly. Other prices on the screen were $72 and $50, but he made no effort to explain the differences or help me find a more affordable option. This is my 4th time at this location, and every other time the cashiers have taken the time to walk me through the prices and services. Jacob didn't do that. Every time I asked a question, he would walk away from the counter, cross his arms, and refuse to respond. It was dismissive, unprofessional, and honestly disrespectful. I still sent my package because it needed to get to its destination -- but if Jacob was having a bad day or doesn't like his job, that's not my problem. I'm a paying customer who deserves respect and clear answers to reasonable questions. As a regular customer who depends on UPS for school deliveries, I expect basic courtesy and assistance. This experience was the complete opposite.

Post offices generally only receive negative reviews. They service literally every person in that…read morearea, and people only complain when something goes wrong. With that being said, this is not the best location I have come across. If your objective is to drop off items that have prepaid labels, then you'll be just fine. Sometimes the tracking numbers don't get updated scans until distribution centers (if you drop them in the box). But I've never had a package disappear from the actual location. However, almost every time I go for the last 6 months they have a permanent sign on the door that says "cash only, internet down". This is absolutely barbaric. You can't tell me there are extenuating circumstances on how this place can't get "internet" up and running. Their Postmaster should be fired. But overall, they handle what I need with no frills.

Most insufferable experience I could ever imagine and never improves every time I am forced to come…read moreto drop off or return a package. Wait times are probably quicker when buying a CAR. Genuinely rage inducing

I've been using this location on a regular basis since 2019. It has consistently been the fastest…read moreand friendliest location in the northwest(and I've used them all at one point or another.) This is the go-to, small town vibe, neighborhood post office for us and so many others compared to the larger offices which tend to be filled with tired, disgruntled employees. Use this location and you'll be much happier for it!

Very nice people working here. So helpful and give no attitude. I had tried to use the first class…read moreboxes but my label was not meant for those boxes and the lady gave me a box I very much appreciate that.