They don't even deserve one start honestly I'm so tired of these places when are they going to change their coustomer service? I avoid to come to post office just for the way I get treated all the time I never come but is so frustrating to come here only once a year and I get so mad afterwards they ruin my whole day read more

Billie was rude and disrespectful while helping me, and before I could turn around and leave she slammed the window on me. She doesn't have the customer service skills necessary for her position. 1 star. read more

I went to the post office yesterday and today. Let me say that Maravic is knowledgeable and friendly. Even with a long line and working alone, she was able and efficient. She has such a bubbly demeanor and a willingness to serve that she makes the holiday experience of dealing with the post office enjoyable. All of my shipping needs were met at a great price as well. The post office was clean and easy to access. read more

US Post Office - Post Offices Near Me - Las Vegas, Nevada

This place is horrible. Why would you have "one" individual servicing a long line of customers? The young lady was very nice. read more

Bruuuhhhhhh absolutely not! What is this place? Every time you walk in, there is a new reason why they can't help. I'm so over their negative attitude... wait in line forever only to be yelled at as if I'm being sorted in some farmhouse barnyard. PASSSS on the whole experience. read more

US Post Office - Their stuff is constantly broken - Post Offices Near Me - Las Vegas, Nevada

2 out of 3 of our packages our mail carrier delivers goes to the wrong address. USPS.com shows packages were delivered in our neighborhood parcel locker yet when we go to check, it's not there. The key to our locker isn't in our mailbox as well. It's so frustrating. Just recently I purchased two items as gifts and unfortunately they're gone, he gave it to someone else :( Is it that difficult to read the address and give it to the correct recipient. I notice this happens when online shows that package is to be delivered by 8 pm that day. It never gets delivered on that day and shows that it was delivered the following day even though it wasn't. We've received other people's mail and packages as well and have always returned it to the correct owners. Once we had mail for 9 different people. Not to mention packages are handled so roughly, it's rare to get a package that isn't damaged in some way. Hopefully whoever received our packages will return it to us, that is if it was mistakenly given to someone else :/ read more

US Post Office - Shows that packages were delivered even though it wasn't :/ - Post Offices Near Me - Las Vegas, Nevada

This is my favorite post office location in Vegas. The staff have always been kind and helpful here. I've never had any issues with mailing packages or buying stamps & supplies. I love that it has the drive up mail box, I wish they all had this!! read more

Most insufferable experience I could ever imagine and never improves every time I am forced to come to drop off or return a package. Wait times are probably quicker when buying a CAR. Genuinely rage inducing read more

Post offices generally only receive negative reviews. They service literally every person in that area, and people only complain when something goes wrong. With that being said, this is not the best location I have come across. If your objective is to drop off items that have prepaid labels, then you'll be just fine. Sometimes the tracking numbers don't get updated scans until distribution centers (if you drop them in the box). But I've never had a package disappear from the actual location. However, almost every time I go for the last 6 months they have a permanent sign on the door that says "cash only, internet down". This is absolutely barbaric. You can't tell me there are extenuating circumstances on how this place can't get "internet" up and running. Their Postmaster should be fired. But overall, they handle what I need with no frills. read more

I had some packages I needed to drop off at the post office, entered the parking lot which was almost full because it is the holiday season. Entered thru the front door and into a lobby with a long line with approximately 20+ people waiting. Surprisingly the line went by quickly. When I went to the counter I was greeted nicely and promptly did my transaction and was on my way. Shipping rates are a little higher because of the holiday season but well worth it because I know my packages will arrive on time and safely to the designated locations. All the employees I encountered were very pleasant and friendly even though you can tell they were a little overwhelmed with the busy holiday season. Thank you for all your hard work and patience read more

See all

I went here looking for a specific form but left without finding it. I typically receive satisfactory service at this location. I'm a tad disappointed that the form I was searching for was not made available in the lobby although maybe they were out or maybe the form is kept behind the counter and I would have to wait in line and request the form. There was a line of people and I was not willing to wait. It was not that important. I'll try again another day or another USPS location. read more

I can't believe how poorly run this location is. The employees are not polite and will lie and say they don't provide simple services that every post office provides. I've complained about this location at other locations and have been told my complaint is not unique. Seems like they want to be lazy here and not perform their duties. read more

There is only one person working the other guy took his break with a line out the door and they don't send someone else to take his place. This location is always like this and it's mostly elderly that come here & have to stand in line for 30+ min. Can you improve on this? read more

Can't scan QR codes. Self service machine broken. 1 person working the counter... close this location my gosh. The worst.

Have never in my life been treated and yelled at. Very rude and unprofessional employee.

Marivac (hope I spelled that right) and the kind man at the desk were so helpful and quick! This is gonna be my new usps location! They are so kind and helpful and quick it was a godsend and only took 5 mins to get help with my questions! read more

had to leave and again rude customer service whoever is the woman in the front obviously hates her life lol there was a line out the door, one person working. the machine didn't even work to print my label. read more

I recently bought a house but was somehow provided the wrong mailbox keys. I have no idea how this happened but after a few days staking out the mailbox, I was able to connect with our carrier and get directions to rekey the box- went to the station as directed to order, picked up keys 10 days later. Note that you will need a copy of your title to do so, due to an increase in mail fraud. Staff at this location (as well as my carrier) were friendly and helpful. Lines are long but spaced for social distancing. Wait times were on the long side but service was thorough, thankfully. read more

See all

Post offices often unfairly earn the moniker "pit of hell," similar to DMV locations. Tenaya's branch is hit and miss; more often than not, the outside mailboxes are full or out of order, the lobby is crammed with people filling out paperwork that could have been completed at home, and the parking lot is a jousting match at merely 50% capacity. read more

Received my package delivered in the parcel locker like this. There's no way this was damaged in transit from New Jersey. It was deliberately slit through to steal what was inside the package. Filed a complaint for theft. Disgusting and unacceptable. read more

US Post Office - THEFT - Post Offices Near Me - Las Vegas, Nevada

Do not, but I mean, DO NOT! Come to this location. Here is why, the other day, I had a letter I had to mail out. I went inside to get some stamps, and I showed the lady the letter I was sending out. She takes it from me and saids "it's too bulky to be sent as a regular letter. It is now considered a package. This now costs $5 dollars to be sent. " I look at her like she was crazy. In no shape or form was this letter a package. She then processed to show me with a slip on how they test if it was too bulky. I looked like she was making it not fit by the way she was holding it. I told her never mind I would take it home and repackage it for it to be flatter. I went home and just tossed it in my mailbox, and off it went. She was trying to scam me to pay more than what I had to do. If you want to pay extra than be my guest, but times are hard and I don't need to be paying more for something that isn't wrong. Update: The person got the letter today, without me having to pay the 5 dollars. They should be ashamed. read more

US Post Office - This is the size of my letter it contained 2 stickers and 2 art cards. Does it look like a package? - Post Offices Near Me - Las Vegas, Nevada

Update to my previous review: they've recently flourished, despite DeJoy taking over. I had a package misdelivery, confusion over address - they were quick to respond, acknowledge the mistake, correct it, in the long run it was a one or two day delay but well-handled and I appreciate the legwork they did to make the delivery happen: "Neither snow nor rain nor heat nor gloom of night stays these couriers from the swift completion of their appointed rounds"!!!!!!!! read more

Government bureaucracy at its best. Went to self serve to mail one large envelope. System told me .90 was below the minimum, forcing me to buy a forever stamp at .66. Never printed that out. Not waiting in line for .66. Everyone, taxpayers and employees alike always look so miserable being there. Lucky I only come here once every 4 years. I should have went to FedEx. read more

too often i find in my mailbox , mail that are not in my name. 7920 sierra largo , 89128 las vegas nv. now i have a doubt ,if my mail is lost!!!!!! read more

The worst post office in town! Never deliver my packages anywhere near on time. Can't ever get a hold of anyone at this location either. Last package got sent back to where it was shipped from for no reason and finally I received it 15days after I was supposed to get it! The package was in town and they decided to ship it back. Checked with the sender and all my information was correct on the package! Now once again my package has been in town for a few days and was supposed to get it by 11:30 today and now it says by 5 which means I probably won't get it today per usual. I wish I could rate them zero stars. read more

Our regular mailman is fantastic however recently we have been inundated with new people all different with lost and damaged mail in the mailbox. one guy I have on tape saying F Biden, another mumbled to himself: I know this white B ain't walking up to my truck. Do NOT MAIL IN BALLOTS NO MATTER WHICH SIDE YOURE ON! read more

The 2 stars this office gets it's overly generous. If I could give it a no star rating I would. I leaved in Las Vegas for 35 years , 3 different houses and unfortunately belonged to the same office. It has been missed managed for years. No one pays attention to this reviews or do they care. Every time I go on vacation and have a vacation hold I request the mail do be delivered at my return. Their record is spotless. They never do. I have to go and wait in line for about 1 hour to pick up my mail every single time. There is no one you can speak with and complain. I agree with every single review that says that this office is the worst in this town. read more

Stopped by to send off some postcards and buy stamps. Quick and easy to get in/out and there's a drive-up blue box, too.

Worst USPS service I have ever received. I'll only be dealing with a private mail carrier from here on out. Needed to ship on a prepaid label and used wrong box - needed to buy a box. Cool. Lady didn't want yo tape the box up for me and I had to buy tape!? GTFOH! I'm going paperless on all my statements and will laugh a giddy prideful laugh every time I hear the post office is suffering. I will go out of my way to vote every measure down asking for assistance from this government agency! The laziest people, have fun brining me super mailers! read more

Worst post office I've been to in years, and the competition isn't setting a high bar. Typical employees not giving a damn, I was told my box wasn't acceptable so I had to pay more for shipping. I'm sure there's a commission structure of sorts, abysmal customer service. read more

It's been 10 years and they have never delivered a package to my home. I always get a note we missed you. I am getting Amazon delivery every day and these USPS guys didn't deliver a single package. SHAME ON THIS OFFICE. This must be close. read more

Lost mail. This location is terrible, be careful! My mail has been lost Or stolen. Anything with your personal information or credit cards gets "missing". I changed my address and forwarded all my mail and still gets "missing". These people are not qualified to work here. read more

I see why this place has almost 1 star. The yelp people do not lie. I come up here to get our house key. We just moved in. Since you can never call and get a hold of someone to ask any questions before you drive down there, you just gotta gamble. So I wait in a line for 15 minutes to be told im waiting in the wrong line for keys and go to the next one. Ok... Wait in the next line and cashier asks if I have a leasing application. I told her I do and it's in my email. She says "It has to be printed. Anyone can just Email it and say it's their address" Oh really, so I can just can just go and print it and bring it back and it be legit just because it's on a piece of paper?? So I leave pissed. Go home to search in box after box too still not find it. Ya know we just moved in and everything is in boxes so finding your damn lease might be an issue. Can't find it, so let's go spend money at Fedex! Travel there and spend another 20 minutes in the shop. Go back to the post office with my "Legit pretty paper" that was perfectly readable in my email. She is writing all my information down on numerous papers and I have nothing to say to her. I am in a pissed off mood and just want the damn key. Almost two hours in for a damn mailbox key. She is going over the address out loud and I didnt answer because it is on the paper. She looks at me and stops writing as she is waiting for an answer. "Yup" I said as she starts writing again. Me and her both have attitudes. Sorry, yea you have to put up with frustrated customers because of these crazy rules applied to you. I am the quiet customer. I dont argue. I just want to move on and get out of the situation. All of this to find out, you don't even get the key yet! Come back in 7 days to get it. They have to make it. Wow, thanks for all this USPS! What a great easy service you have going on! We love spending this much time trying to obtain our mail! 1 Star is legit. Fedex and UPS seem like a better route from now on... read more

I recently had Covid and didn't get my mail for 2 weeks. The mailbox is pretty far from my house. I went to pick it up and the lady at the window was down right mean. She took FOREVER to get it and scolded me and said "next time we will just return it to sender" I explained I had been ill but she didn't care. My message to the employee at the pick up window on 1/19/2021 at 11am: If you hate your life & job so bad lady, stay home- the world needs positivity and you are the problem!! read more

I have low expectations of (partially) government funded enterprises and those expectations were met. Stopped in to mail a priority envelope/package that had a pre-printed label, so it should have been a quick in and out. Unfortunately, the package drop off slot was full, so inoperable. If they simply unload the packages in a timely manner this wouldn't happen. Don't they have a man behind the curtain (ala Wizard of Oz) tasked with doing this job? read more

Most disgusting post office I have ever been to, I handed the woman at the window two package slips and she comes back and asks if I was expecting two packages? Why would I have two slips if I wasn't expecting two packages? Then comes back and says she can't find the other package. Worst post office I've ever been to. read more

Nice, and very helpful.. the gentleman KC has a very sexy voice...I'm happily married..it's ok to compliment someone...

We rushed over to get one of our passport's renewed but when we got there the passport office was closed:( It's a convenient location but not very convenient hours for working families. We then had to rush across town to the main post office which took almost an hour in traffic. Passport office closed Sunday. Open M-F 9-3 and 10-2 on Saturday. read more

US Post Office - Open Sat at 10 am - Post Offices Near Me - Las Vegas, Nevada

What a hateful experience waiting in the "pick up only" line. I've been waiting for 30 min and she has only helped 2 people. Now the window door has been closed for 10+ min and counting. The line behind me continues to grow. I've. Or ally have had good usps experiences. But this one is sooooo horrible. This experience happened at 12:15-1:15 and still waiting. read more

worst customer service. short older lady with brown hair at the pickup desk has a major attitude and just tries to talk over the guest. wouldn't look to see if my mail was there. read more