They have a new man at the counter who is humble and professional. Unlike the last gentleman. I went in to pick up our mail at our p.o. box and he greeted me with a smile. I went in so many times and was ignored by the other gentleman in the past. It's now acceptable to continue service for our p.o. box here for now. I'd the other gentleman ever works here again? No thank you! read more

Needed to mail package and the shipping label said US Postal so couldn't take it to a UPS store and the US postal office was not convenient. I popped in to Postal Annex and they took the package. Great service! read more

Great service and very professional and helpful staff! I ship things there all of the time. Thank you!

Five stars for customer service! I took my mom here to pick up her mail. She has been having some mobility issues, (this is kind of an outing for her) and the young man working there, I believe his name was Matthew, carried her items out to the car for her. That was so incredibly kind of him and we appreciated it. It's just nice to be nice. Thank you Matthew! It didn't go unnoticed. read more

Fast and easy especially when you need something asap had a limited and need to be done immediately

I called ahead to see if they do live scan services and yes they do! No appointment needed come on down. I did and wow what an impressive place. Answers to all my questions, guidance on what to do and how, and friendly as can be! All services were at a fair price and I can't say enough about this place. I'll be back for sure. Also caught one of the employees hard at work on my live scan read more

PostalAnnex - Shipping Centers Near Me - Anaheim, California

Great customer service and fast service, I always go here if I need a notarized document or mail something. I have been a customer since 2019. read more

Great place for: Postal services Passports Live Scan Gifts Mail Boxes and sooo much more! Plus the owners are super attentive and welcoming. NOTE: The location complies with covid19 regulations, clean and safe. read more

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Nice small family owned mail service. I went in with a coupon ad. At first the owner hesitated honoring the online price then gave me the discount. He was meticulous about the forms and asked the right questions, and very careful with the fingerprinting. My forms got sent in record speed and everything smooth! I'd return for additional services plus they are close to home. read more

We paid in advance for a year to get a private mail box here because we had two close family members pass away in a short amount of time and wanted to be able to have a place where we could send the needed documents to be delivered (titles, death certificates, tax info, etc) that was safe since we've had a lot of mail theft in our area. When we weren't getting mail for one of them (which I had officially shown the death certificate to the US post office) I came in to just ask if they received anything. Both the older man Ron and the lady with the short dark brown hair standing there got rude and angry. Ron went from 0-60 just from just a question. I really thought I was in the twilight zone. I will miss the convenience of being able to check my mail late when I get off work, but I cancelled my mailbox and will go somewhere else. Unprofessional service is a deal breaker. I should follow up that there's a super nice young guy up front and he is always really kind. read more

Came here to get a passport photo for my daughter. Super friendly staff and we were both in and out within 10 minutes with our photos!

Ron Smith who is the store manager helped me big time with my return , amazing man , very kind caring , loving and professional , God bless America , I always leave prayers in the box , and buy ear rings from this store and his staff Charlie helped me today with my return in Jesus name , Amen read more

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I used their service back in May 2023, but for some reason my review was posted on another notary service! Just found out today. So I deleted the review under that company and reposted my review here: Needed to get our living trust notarized. Got multiple quotes on Yelp. We eventually decided to go to somewhere close by bc of (1) location (2) they charge per notary seal, not an outrageous "flat fee" for notarizing a living trust (3) they provide witnesses with no additional fee . Overall a very positive experience. Will definitely recommend! read more

I had no idea this little postal shop was here. I could've saved myself so much trouble hunting down usps and ups drop off places! It's also nice that you can compare prices of different carriers side by side and pick whatever works for your needs. I saw signs for: ups, fedex, DHL, and usps. Plenty of parking in the large shopping center. Lines were not long on a weekend and there were two gentlemen helping customers and both were quick! I'll definitely be stopping by again read more

These guys are just unbelievable. Ron, the owner, always has a big friendly hello for his customers, and his staff Carrie's through Ron's attitude like the professionals they all truly are. Plus they all love my little Havernese Puppy. They carry out my big boxes from the store to the car as I am battling Multiple Myeloma (bone cancer) and some days are better than others. If you happen to run into difficulties., With the Post Office, Ron is always right there to help navigate that mess. I do't think it's possible to stump Ron and his gang when it comes to shipping. I have never lost anything I want to send.....he'll ger 'er done! read more

My mom and I went here this morning to get a financial document notarized. They were very courteous and prompt. Price per signature was reasonable. It was in a medium sized commercial strip center so there was plenty of parking. I will definitely come back if or when I need another document notarized. Thank you so much! read more

Went there for passport photos, service was fast and very reasonably priced. Staff was very friendly.

My favorite thing is to support neighborhood businesses, and I am so happy to find this place with excellent customer service and a variety of different products. I only went to this place to a copy of some legal papers, but Kyle asked me if I like to mail it with a confirmation. Honestly, I was planning to go to the post office, but he took care of everything. It was an amazing experience. Then I walked into the store, so I found so many cute things for gifts. This is a charming store where you can take care of all kinds of mail-related and UPS related concerns. Counter help was beneficial and kind. Kyle, thank you again. You are amazing. read more

PostalAnnex - Cute little gift ideas - Shipping Centers Near Me - Anaheim, California

The staff is awesome! Respectful, hardworking, and friendly. Prices are reasonable. Did I say this place is a one stop for everything... they make keys, live scan, shipping, shredding, just to name a few things! Highly recommend this location! read more

PostalAnnex - Front desk - Shipping Centers Near Me - Anaheim, California

Top notch customer service by owner, Ron & his staff, always going the extra mile to differentiate themselves from the rest!!! I've been in the hospitality industry for +40 years. The many hotels & restaurants I've operated & consulted, could learn a thing or two from Ron and the Anaheim Hills Postal Annex. Bravo!!! read more

Super efficient and friendly. The gentleman made sure my package had the proper hazardous materials sticker.

Great place and staff, very clean and hey have NFL keys, bubble wrap, mailing service everything my heart desires lol I went in to print some documents and it was easy and everyone was helpful. Thank you read more

Love this business. So convenient and professional! I would highly recommend! Of you need something done, they get it done.

Everyone is always helpful and quick. I got my passport renewed there as well and Ron made the process quick and easy.

This place HAD a bad reputation. But it's ok to go here people. The coast is clear and the new owners are nice, helpful and kind. Ship FedEx and UPS. Get a mailbox if you need one. Notary onboard. Good selection of greeting cards and tzchakies. Support them. Write a good review. read more

PostalAnnex - Shipping Centers Near Me - Anaheim, California

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Thankfully the prior owners are gone. Now this business is running right! They care about customer service as their number one priority. I go in regularly and they really know what they are doing. The previous owners were rude and belittling- but Not Ron and his staff!!! Thank you! read more

I have always brought my packages to UPS, FedEx, or the post office. Never again, this is the only place you will ever need to go for all your mailing needs. All in one and more. Super friendly very helpful ten times easier than all the other places. I will be doing all my mailing from here for now on. Great find read more

I love this place! Not only is it walking distance to my home but their service is top notch and they can do it all!

Great customer service, selection, and knowledge. I use them all the time for notary, fingerprints, and shipping.

I needed papers notarized and Ron was able to do that for me. The store is great and Ron was able to serve customers well and efficiently.

Came here to ship out mail through UPS, but the label printed incorrectly. Kyle went out of his way to make me a new one and really went above and beyond, so I didn't have to make a second trip. Not to mention, I came 10 minutes before closing, and he still provided excellent customer service! I just opened a second office nearby and I will be exclusively using them for my mailing and shipping needs. Thank you, Kyle! read more

We use this Postal Annex frequently and they're OK, specially if you're just dropping off prepaid mail and boxes. But some of their services are very expensive, compared to USPS or FedEx Office Print & Ship Center. Also, Bryan is very helpful. read more

I've only used this place for a Notary Public so far but each experience has been great.

As a business owner I can't help myself but to observe how others run their own business. This place was great! Incredibly organized, efficient, reasonably priced, and top notch service. No matter what curveball I threw at them they happily worked with me and help me accomplish what I needed done. read more

Super reliable, helpful, and easy to access. They have saved me countless hours standing in line at traditional USPS, UPS, and FedEx locations. read more

I probably would not have been so upset, had they been forthcoming in there pricing. Tonight I called UPS to get a price on another package which was basically the same thing. What I found out was that Postal Annex Anaheim Hills charged me almost $40 over what UPS would have charged!!!! One package traveling 90 miles. I consider this highway robbery. Never again! read more

My mother and father used this Notary to sign a document regarding refinancing their home. They spend twenty dollars for the service. $20.00 The notary signed the document with his last name then first. He stamped the required paper work with his seal. Wells Fargo would not accept his signature since his stamp was reversed from his signature. (It listed his first name first , then his last). The policy is the signature must be identical to the stamp. No big deal, we can go back and have him resign it correctly. WRONG. He refused to re-sign the document to make it match his stamp. He says he always signs it that way. He then refused to refund the money. We paid him for a simple service and his incorrect procedure wasted my parents time and money. He did not want to refund the money for a mistake he made. I agree with the other reviewers which label him a "CROOK". Ironically ....... my parents need four notarized signatures for a legal zoom document. That would have been an easy 80 dollars for him !!! We will be giving our business to another notary. read more

On a scale of 1 to 10 this business gets a 12. This is a smart business operation. When you see across-the-board service this great you know it starts at the top with the owner and works its way down through the staff. This is a one stop shop for all needs having anything to do with shipping packaging or mailing and then some. Definitely shows pride of ownership. I'm calling it "customer is always right" x 10. It's rare to walk into a business like this and unexpectedly walk out inspired to do your own work just a little bit better. read more

DO NOT GO HERE! I agree with the other reviewers, the owner is a crook and a thief and he does not care about you. He only wants your money. He does not know what he is doing. I came here for a Live Scan and I found out that he did not input my SSN in the system hence voiding my live scan. I called my organization and they told me that it was his fault and he should re-do a new one without a charge. WRONG! This guy wanted to charge me again when it was CLEARLY HIS FAULT for not inputting my ssn. PLEASE take your business elsewhere. People like him do not deserve to own a business when they are clearly ripping you off just to make money. If you need a Live Scan done I suggest you go to the UPS store on Yorba Linda Blvd and Imperial. They are quick and they know what they are doing. I have never been so upset and so sick to my stomach. I don't know how this man sleeps at night. I, too, will be reporting him to the Better Business Bureau. He needs to be shut down. read more

In reply to the owner's comment to my original review. Regardless of how much you charge versus UPS, which I stand by since I still have the receipt. $10 per document NOT per signature and have done so on different occasions. Your employee's lack of customer service and hot tempered attitude is still disgraceful. read more