Yes I'm leaving a review for an ups store lol. All the staff here have always been super friendly and helpful, it doesn't even feel like UPS. They are the nicest professional folks always eager to offer their help. From the conversations they were having with other customers it was obvious a lot of people are regulars, and I see why!! I do my printing there sometimes and you need to email them the documents first and there's a minimum to pay by card. Luckily I had a dollar! read more

Best customer service in the area! Staff is friendly and welcoming, but more importantly efficient and hard working.

2 stars instead of 1 because I should have doubled checked everything. I took important paperwork to UPS to be notarized. I wrote the exact, required verbiage (which was also in the instructions on the form). But unfortunately, two pieces of required information were not included. Again, my bad for not double checking the Jurat before leaving UPS. Lesson learned, time & money wasted, as I now have to get it notarized again. read more

This is my go to UPS store. Staff is friendly and efficient. I left my phone on the counter and realized it about 20 minutes after leaving the store. If you've ever done this, you know the panic. Returned to the store to find the young man had carefully placed my phone in a safe place. I appreciate this young man and his moral compass. This situation could've gone in the opposite direction. I will continue to support this store! read more

The UPS Store - Printing Services Near Me - El Dorado Hills, California

First of all, Nick rocks! I had the pleasure of speaking with him on the telephone as I was freaking out about a UPS order that was being sent to my old address in Davis. Talk about calm, cool and collected. And no I am not talking about me. :-) So right off the bat I want to say many thanks, Nick, for all your help and kindness. I did not forget! Tis the season. Yes, Christmas. I had ordered a pair of cool, black loafers and a very bright pink scarf and matching beanie for the holidays. I received a UPS notice the items would be delivered soon. Yay! But my enthusiasm was short lived when I noticed the vendor had sent the items to my former address. Yikes! A very quick call to our local El Dorado Hills UPS and my conversation with Nick began. Suffice to say, all the really nice things Yelpers have to report about our UPS is all correct! Great service, help instantly when it is needed the most and service with a smile. I could see that smile, Nick, through the phone! A huge thank you for saving the day, and my Christmas Eve! Well...I probably could have found another outfit to wear but that hot pink beanie was pretty cool!:) Seriously, we are lucky to have a wonderful UPS in the "Hills". Thanks, Nick, for taking care of business! read more

Easy in and out everytime I go. Recently had a coffee shipment sent to this site. The order would arrive at the store before being delivered to my door just a short distance away. By days....hum. Staff always friendly and courteous. "anything to avoid that EDH post office". read more

The UPS Store - lobby - Printing Services Near Me - El Dorado Hills, California

This is my favorite UPS store! Every time I go there, which is more often with my Amazon returns, they're the master of high efficiency and quickness. I love it! All of their employees are friendly and fast! read more

Since they have opened this specific UPS location is very service oriented. Always helpful and informative. Being close and convenient to the grocery store make it a one-stop-shop. I think or it seems everyone that works there is family related. The work dynamic vibe feels that way. I certainly feel similarly as they remember me every time. It does get busy but they eat folks through quickly. read more

10 points for the female energizing bunny yesterday as I navigated getting my Canadian passport. I wish I caught her name. She was an expert multitasker as she did help so many in a line that rolled through because of her hard working skill. Thank YOU! read more

What a busy place! We made an appointment for notary services and showed up on time. It was apparently before the big rush so they started to help us right away. The price was good and we were satisfied. However, someone else showed up for an appointment and were told that they needed to wait while other people, who were standing in line, were provided service. Huh?!? What's the point of an appointment if you need to wait in line? Fortunately it didn't happen to us but it seems like a strange way to do things. The nice thing is that the staff handled things quickly and people were in and out quickly. read more

Easy to scan & ship packages at the "Do it yourself" kiosks. The employees are always there to assist when there is an issue.

Excellent UPS Store. They are always busy, but very fast and efficient. Great location!

I visited your store today to get a simple proof of life form notarized for a pension company. This is something I have done annually for the last 16 years with local notaries. Your notary looked at the form and said "it's illegal in CA I will have to add another form" To which I replied fine. He then asked me where to sign, I showed him and again I got the same it's illegal ...... I even took the previous years completed doc as a guide. He offered no explanation why it was illegal or advice as to what to do. I took the document to another local UPS store who immediately notarized it. Your store has been our go to UPS for many years for all our needs. We won't be bothering you again. read more

Neighborhood UPS store where I am a regular with my Amazon returns. Staff is friendly & cheerful. They always greet you and help you with a wonderful attitude. read more

This UPS store is located in El Dorado Hills in a shopping center right off El Dorado Hills Blvd. it's minutes off Highway 50. When I need to mail something, this is my go to location. The staff are patient and super helpful. They move the line quickly without making you feel rushed or neglected. No matter if I'm doing a free Amazon return or paying for a package mailing, I'm provided the same top notch customer service. Great! read more

This is a great place to bring your packages and your Amazon returns. I almost never wait and the staff are friendly and efficient. Highly recommend. read more

I don't know who does the hiring for this place, but they nailed it. Seriously, every single employee is a rockstar. Friendly, helpful and happy, always with huge smiles. Now if we could just turn this place into a hangout after you close with cocktails or coffee....ELDO county would be set. But I know they probably don't want a 15 hour shift. Hehe. Keep doin what your doin guys, and we'll always come back! read more

They work hard and fast but always take time to say hello! I have traveled a lot and used other UPS stores but the service the EDH store provides is the best as well as their friendliness! read more

I sold my Townhouse in the SF Bay Area in November 2016 but prior selling it, I knew I'd be purchasing a new home somewhere in El Dorado County: I signed a contract having all my snail mail delivered to the UPS Store located in El Dorado Hills CA around June 2016; assigning all my mail delivered to the EDH UPS, was THE BEST decision I made to date! I received FLAWLESS service, since June 2016-no errors, no lost mail, no lost packages, no lost of anything! Anytime I needed an UPS label, EDH UPS would print the label with no lip service rendered unlike, ah-hemmm~some other mailing/shipping outfits who berate you asking for anything typical located in SF Bay Area who are just too BUSY rendering any type of customer service. I'm truly appreciative for EDH UPS' flawless, impeccable, customer service from 2016 to present, June 2018! Oh, yeah~That's right: El Dorado Hills UPS Store renders IMPECCABLE CUSTOMER SERVICE=FIVE-STARS! YAY!!!!! Thank you so very much, EDH UPS Crew-You guys ROCK*****!!!!! read more

The UPS Store - Store entrance. - Printing Services Near Me - El Dorado Hills, California

I go to this UPS store all the time to return Amazon orders. There hasn't been a line waiting for service for the past few times I have been there. They always seem to be welcoming and helpful. This time one of the workers showed me a new machine for Amazon returns so I don't have to stand in line waiting. I can process my returns on my own. Great idea! read more

I usually go out of my way and drive to Folsom to avoid having to deal with the guy with reddish hair at this location. I have never been there when he hasn't scolded me and acted like a bully. The woman ahead of me today was treated to his passive-aggressive schtick and rolled her eyes at me as she was leaving. Sure enough, he scolded me about where to put the boxes, how to stack them, etc. Then he gives you this exaggerated "Have a LOVELY day" in an obnoxious way. Back to Folsom I go! read more

Joe, Melba and their family are fast, efficient and expert at what they do. Highly recommend these guys. Much better than the FedEx store to the south. read more

The employees at this store are so kind and efficient. I always leave feeling like I was treated with respect and they genuinely cared about my experience at the store. It's hard to say that about many businesses now a days. Great job. read more

I want to say a big thank you to Dillon who helped me beyond measure! My first time to the store. During a time when we needed some special assistance Dillon offered assistance and did the needed project in way less time than expected!! He is so kind, professional, and did an amazing job. Thank you Dillon read more

Cool place, never a line but when there is, moves super quickly. Treat you with respect but don't chit chat so much as to slow things down.

My friend and I pulled up this afternoon with two vehicles of heavy boxes and one 140lb Christmas tree to be shipped. The help poured out, grabbing all our boxes and off loading that enormous tree. They were super pleasant and strong! Thank you for providing exceptional service to us today! read more

Best place to go for Amazon returns! I'm in and out in under 5 mins. The staff are super friendly. I'd go here ten times a day before going to the post office lol read more

Literally the nicest people in the world work in this store. You walk in, they greet you, smile, and make your transaction as pleasant and easy as possible. I go in frequently to make returns and ship things. I am always amazed how nice they are and always leave in a better mood than when I walk in. Well done, everyone. read more

Can you believe I was told not to put a box on the counter. It's UPS! They said it's scuffs the counters. Same counters in every other UPS in the state but they don't want boxes on theirs. Also they were very rude about it and then gave me attitude after when I giggled and said, but your UPS! I've been going to the EDH UPS for a few years they're always really quick efficient and super friendly and helpful! But not anymore!!! New staff. Yesterday , young girl, who glared me down and a very stressed older man. I won't be going there anymore. read more

I really appreciate this place. I never have to wait long even if there is a line. The staff at this store are always friendly and they provide excellent customer service. This is my go to place if I need to mail anything. Thank you to everyone for your great service! read more

Amazing service! Super helpful and friendly people. They're super fast and efficient especially now during the holiday season.

Do not use this business!! My husband and I have had the WORST experience with this location. We went to them to help pack and ship an oversized package. It was damaged beyond repair and as we had insured it before shipping expected to be reimbursed once the claim was accepted. We were told the claim had been approved yet months later we have not been reimbursed. The item has not been returned to us as it is useless. We have spent hours on the phone with corporate who tells us to work with the El Dorado Hills location. They tell us to work with corporate. Corporate claims the check was sent to the El Dorado Hills location, but they say they never received it and that they know nothing of the claim. WTF? read more

I love the people here at the El Dorado Hills UPS store. They are always professional, helpful, efficient, and have a great personality.

I was at this UPS today and let me tell you the two young men were very friendly and helpful. I was greeted right away, the young man packed my package and I was done, all in less than 10 minutes. Great customer service Thank you read more

This store and its employees are beyond AWESOME! They are always friendly, professional and extremely helpful. They always get you in and out with a smile which is so appreciated - thank you! read more

The mail office box price is a rip off , I went to another business I got my mail box for half the price

Great business and location. My wife and I have been going here for the past few years and the staff is VERY friendly, professional, and efficient. We have never had any issues with their services and Amazon returns are a breeze. read more

The entire staff are extremely friendly and professional. They always smile and greet the customer. They never charge extra to tape your box or package. (I have been to other places that charge for a small piece a tape to close your box). I definitely recommend them. read more

I have visited this location a few times. The gal on my first visit was fantastic and very helpful and knowledgeable. Today's visit the older guy was gruff and wanted to be right about shipping box size and when he proved himself to be wrong blamed me. Not the best experience for what should have been a very simple errand. After my visit, I reviewed my receipt & found they charged me for service I had not asked for. read more

Astouneded. Normally I have an exceptional experience at this location. However, my most recent visit I experienced poor customer interaction from a young lady at the counter. From the start of this recent interaction she portrayed an attitude of "what she can't do for me" vs "what she could do for me". I chose this location from my previous positive experiences there but this last visit really let me know management is not monitoring/training thier folks for customer experience. I will continue to visit this location but they will have to do better next time or I will write another negative review and pass the word on. read more