In the past 2 months, the postal service has lost envelopes and/or the certified tracking receipts. The only emails from a search that I receive say "sorry". How about a refund at least! I only use this type of service for important legal documents. What a headache to resend these legal papers and a bunch of extra time and cost. Terrible service on certified return postal served! One lost is one thing, but two lost....ridiculous. The process is broken. James B read more

Always super nice and you don't have to wait a super long line like the post office. Definitely recommend!

I am so pleased I got a mail box here. Everybody is so nice and friendly. They also got so many stuff to shop. And I can send certified mail with out having to go to the usps. I will definitely recommend this place. read more

Very helpful people who do their best to get you in and out. I've come here for livescanning for coaching sports and also to ship docs for my business. Always happy with them and their services. read more

Great customer service. I felt safe with Covid precautions that they were making. I'll be back. Wonderful delicious cards too.

The employees at this Postal Annex are very courteous and helpful, especially Stacey, who exudes personality plus... She is always friendly, upbeat, smiling and goes out of her way to deliver exceptional customer service. I receive many packages/mail monthly, delivered to my personal mailbox, and their team always gives me prompt text alerts, makes certain my parcels are secure and hand delivers them to me whenever I walk in.... THANK YOU POSTAL ANNEX (@ 8839 N.Cedar Ave., Fresno, CA 93720) FOR YOUR STELLAR CUSTOMER SERVICE Michael White, DDS read more

I go to Postal Annex quite frequently, as I moved out west from the east coast, so there are a lot of packages being sent for different occasions throughout the year. The staff at Postal Annex are always so friendly and knowledgeable as to what is the best option for me, and most economical, when shipping my things. i would recommend them to everyone. read more

Not very nice. Stopped by after HR block to have small envelope weighed.Charged me 75 cents a stamp. Next time just go to post office.

I really like this store. Everybody has always been friendly and helpful. I have a mailbox and use them as a drop off for my parcels. No problems at all. Get an email when there is mail so I don;t need to go check all he time which is great. I actually drive past another store that offer the same services to go to this one Thanks guys! read more

I needed to rent a postal box and came here for the convenient location. The staff was super friendly, professional and had all the answers to my questions about mail box rentals since this was my first experience renting one. I love that I can pay six months at a time too. When I come in to get my packages, they always know who I am and always have a friendly hello for me. I would highly recommend Postal Annex! read more

Great location and staff is friendly and fast. Been here a few time always had a good experience.

The people who work in this store are extremely efficient. They go out of their way to accommodate me. I have a business in the same center - The Patio Place - and they must see me walking across the parking lot from my store because sometimes they already have my mail in their hands before I get to the back where my mailbox is. I don't even generally need a key!!!! This is unbelievably great service because I am a very busy guy and every second counts. I can unconditionally recommend this Postal Annex because it is managed in the same way that I manage my own business, with love and efficiency. read more

Definitely a pleasant experience and a smile with great service! I have peace of mind coming here and knowing my packages and mail are received and kept safe!!! I can pick up and send mail, receive packages and buy gifts with other services also... passport photos, copying, faxing and much, much more! I've used those notary services also! I'm happy to stop by daily because it's so convenient! read more

Had a bad experience and expressed my frustration. The owner contacted me and showed concern. She made an effort to make sure her customers are taken care of. She was professional and respectful. read more

Very friendly, competent service. In addition to postal and shipping services, they will pack and wrap your items for shipping. Large collection of gifts and cards. Good location, next to Von's at Cedar and Shepherd. read more

Excellent staff..great store!!!! I love the gifts and convenient location. Shipping experts really helpful when trying to find the right options for my needs. read more

I love coming here. Great service! The young woman at the desk was helpful and very friendly! They have very fair prices.

I contacted the Postal Annex and spoke with Samantha. I explained that I needed a large vintage water jug picked up and shipped to me in Los Angeles and that I had no way of getting it from the location to them for shipping. Samantha was so helpful. She picked up the water just (it's not small it weighs about 48 pounds btw!), sent me a picture of it in her car with the seat belt around it! Packed it and shipped it to me, with zero damage. I cannot thank this postal annex for their amazing service and fabulous customer service. Samantha went over and above what she needed to do for me. Thank you again. read more

If you know exactly what you want, measurement by measurement this is your store. If you want help of any kind go somewhere else. I asked for assistance in purchasing a box for a baby shower gift and the woman behind the counter offered no assistance, no suggestions, and was ill-mannered. read more

This spot is like going into "Cheers" without the alcohol....everyone knows your name! Whenever I go in, I am immediately greeted by a member of the staff who asks how they can help me. Service is very speedy and I love getting a notification from PostalAnnex when a package arrives at my mailbox. With all the postal theft that has been going on, this service has been invaluable and mind easing. Moreover, when I come in to pickup my package(s), they have me in and out quickly. This is a great place for your postal needs. read more

Rotary was great, and saw a poster up that said they do passport pictures so when I went in for a one they said their machine wasn't working so they really should take that sign down!!! read more

Great service and very friendly people! I come here to mail all of my packages and I've been very happy.

Just love the hard working staff at this store! Really always very kind and helpful. I have international shipping needs and they understand exactly how to manage it. They are also very careful when they pack my boxes - everything has always arrived in perfect condition! read more

All the girls are very friendly here and know me by name which makes me feel very good when I come in. They get my mail from my mailbox and give it to me. It amazes me how fast they are some times. read more

We have been customers for several years now. The staff are very friendly and helpful. I would definitely recommend this Postal Annex to friends and family. read more

The staff is pleasant and take the pain out of have to mail a package especially this time of year! The store is conveniently located, has a very nice assortment of cards and gifts! read more

Great service, convenient location, and good variety of accessory items. I was picking up my mail one day, and was able to find a very unique birthday card for my wife. Saved me a trip to another store and having to dig through dozens of birthday cards to find the right now. read more

My experience was strictly trying to return a package to sender via USPS that was in an intact package and had a postage stamp/price clearly labeled. A lady helping me seemed very confused and spend approximately 5 minutes measuring/weighing package, and even questioned if I needed another package. She went over to another employee and was whispering I don't know what. After this whole ordeal, she quoted me a price that was TWICE as much as the printed cost from USPS. I understand a little markup but this is unacceptable... especially with a USPS just down the street which didn't have a line fortunately and was handled quickly with a smile, for the same exact price on the package! read more

This is a great place to purchase gifts. They always carry a wide variety of appealing gifts. I have found gifts for people of all ages here. Their sales are particularly good. The staff is friendly and helpful. I have done very little shipping here, just mostly gift shopping. read more

The staff at Postal Annex are very friendly and helpful. I have had a PO Box at this location for the past eight years. I like knowing my mail is secure and my package deliveries are safe. read more

I have been coming here for years, and I am a regular customer. The staff is always excellent and super nice. Their service is always fast and efficient. read more

I like to go to this location and send my mail. Stuff is very polite and always open to help you. Also store is very clean and has lots of nice goddies for sale. I like atmosphere there and I recommend this place. We work close to this office and always use their sefice. I am very pleased. Thank you!I am pleased and thankful! read more