Excellent customer service. We had a package stolen from out front porch and have switched to…read morehaving them delivered to our UPS store. We are assisted in an efficient manner every time.

The person I had to deal with today was a true test to my sanity. I could have thought it was me,…read morebut I heard her arguing with another customer. I understand if policies change, I understand if processes change, I understand that some people might have a bad day. BUT what in the total teat was that? Embarrassing me in front of everyone in the store was so wrong on many levels. Was I upset? Yep, when you refused to talk to me or actually hear anything I was saying. I'm sure it showed. Not once would the yappity angry woman stop talking long enough to have real dialogue. The problem - she is blaming Amazon and me. She wouldn't even look at the email sent from the UPS Store, by the the UPS Store that had nothing about Amazon in it. She refused. I just wanted to understand. She told me to call Amazon. So I countered, does Amazon normally answer questions about the UPS Store emails? That seems odd. She wouldn't even print my label until I listened to all her vile words first. She made that clear. I asked two times "please print my label so I could leave" and she said she would after she was done explaining everything for the third time (in a condescending tone) and I could leave if I didn't let her. She even said "have a nice day" sarcastically and angrily when I said, could I please pay for my Label. Yeah Customer Service at its finest. Again, I could think it was a me problem and I was emitting some sort of "please accost me" vibe, but I saw her handle another customer just as unprofessionally. Now, did she actually return my package or throw it away? I guess time will tell.

They sure make it hard to ship something I have it wrapped in paper. It's easy. It's ready to go,…read morebut no, that's no good for them. They had to give me a bunch of grief. Post office here I come.

The staff here are always busy, but nice-enough to help when asked. I do wish they would make the…read morerounds once in a while to ask if help is needed. It is awkward to ask for help when they are so busy. The store is very clean and the A/C is certainly welcome during this rare heat wave (112°!!!) Parking is often sufficient, but not always. Machines are in excellent working order.

I had to go in for a last minute business project. Deanna was amazing. It was a bit chaotic and…read morethey were dealing with a maintenance issue and there were people everywhere. She was calm and very respectful to customers although there was a lot going on. She helped me with my project and was very helpful picking out what I needed. I was incredibly grateful and impressed with her service and skills. Will definitely come back for more print needs.

The staff at this Staples goes above and beyond to help every need. When I entered Jordan…read moreimmediately greeted me and asked if he could assist me, when I explained what I needed he perfectly directed me. Then when I had a specialized question he directed me to Deanna, she was extremely knowledgeable and made me feel heard and valued. Thank you to the entire staff.

Great place to go for notary with witnesses. Quick and easy. Was recommended by grok and grok was…read moreright.

While the notary service was quick and easy, they sent the scans to the wrong email address meaning…read morethat a stranger received my social security number via email. When I called to confirm this had happened, the individual I spoke to was unhelpful, indicating that it is totally normal for people to receive email meant for another person -- that may be true but the lack of concern around sharing my social was disconcerting. I remember spelling my email aloud, meaning that there was a typo not corrected -- if the notary can have customers visually approve the email, that'd be appreciated.

Seriously, if I didn't have to put a star, I definitely would not have. So, when it is time for the…read morecarrier to deliver, they put a note in the system that says 'Unfortunately USPS ran into an issue when attempting your delivery' The thing is, we have security cameras...nice try jackass....no one even drove by at the time you listed on the report...and the gate, was WIDE OPEN! The worst post office ever. I sincerely wish we could avoid ever using this agency ever again... I will be at the post office tomorrow morning with photos of the gate, the front door and the road attempting once again to get the post office to figure this out...I suspect they won't. Grrrrrrr

There are a few good people at the front desk, however the management and drivers are HORRIBLE…read more(imho). The person who delivers to our address constantly leaves packages hanging half way out of the box and makes up reasons not to deliver to the house. I pay UPS and FedEx the higher rate for packages to be delivered by professional, courteous and reliable people. I ask vendors every time I busy something to ship to me by any other carrier. I AVOID giving any business to the USPS every chance I get. I hope you do too.

Thank you very much FedEx delivery. I was promised by several emails that I would have a delivery…read moreyesterday the 29th so I took a whole day off from work. Guess what no delivery! So once again today I get another email that says they're coming today and I should take more time off. Really? That's the best you can do. No updated delivery time yesterday letting me know that you weren't going to make it. You care for your customers! Order#270095066!

I recently visited this FedEx store and was met with a lack of customer service. I had a simple…read morerequest of mailing a document from A to B and generating a prepaid label for B to A to put with the document so the recipient doesn't have to pay money to mail the document back to me. I was first shuttled to a computer to do it all myself and spent 20mins just trying to print the first label A to B. The internet was slow and then I ran into an issue with being able to pay for the second label B to A. Finally, a rep came to help but instead of offering to help they simply gave me a lot of "No we can't do that" or " you have to do that on your account". This further agitated me. Every time I tried to explain I just need a prepaid label going from B to A, they state I had to do a return label on my account. It was very clear the rep didn't want to help (probably because I'm very agitated at this point) and wasn't listening fully to provide me with the correct answer. The manager was watching and didn't intervene to help at all. I left abruptly, frustrated and with only 1 label of 2 labels I needed. The task seemed impossible at this location. Went to the north town location and was helped effortlessly.

This is a wonderful local business that has so much to offer: copying, photo books from your…read morephotos, banners, Fed Ex & other shipping services and two Notaries! Prices are reasonable and very competitive. Nice people work here. This should appear much higher up in Yelp's listing but I suspect they aren't paying Yelp for the listing & they shouldn't need to pay Yelp for their placement to reflect their ratings by customers.

This business was an UPS Access Point UPS site so we had a package designated for delivery there…read more We had been receiving tracking e-mails and this morning received one that stated that our package was out for delivery to this business. We headed out to get it and received an e-mail stating the package was being returned to sender. We called this business and the male employee who answered the phone was extremely rude. He stated he sent it back as he had not ordered anything. He would not let us speak. He stated he received just a small pittance for providing this service. We called UPS and they stated that this business, as a UPS access Point should not have sent it back. A complaint has been filed with UPS as they can't re-direct package nor can the vendor. So the merchandise will be sent back to the sender.

Every time I've needed help with something or a last minute printing project, this team has always…read moredelivered. We had a mailbox for a while, which was easy enough. That business moved to an office so we closed our box. Now we just use them for printing and shipping. Always friendly and always helpful. Thanks!

I've been here many times over the past few years. They are consistently friendly, quick,…read moreprofessional, and high quality. They're not the cheapest in town, but i can't get this kind of service anywhere else. I've done flyers here, posters, mailings, canvas prints, pamphlets, cards, etc. They've got a lot of options! I'm really impressed with them and hope they stay in business for a long time.

They always seem to have what I need and the price is always good. The big plus here is they are…read moreright around the corner (slightly larger corner) from my apartment so it doesn't take long to get what I need. Quality is always great! When needed the help from the people working there is usually good.

Jordan processed my TSA Pre check quickly and answered my questions. He also gave me an important…read moretip regarding my flight reservation. A+ Service! Aaron then assisted me with purchasing a travel battery for my phone and helped me join the latest rewards program. He was so patient with explaining how the app works and how to get the most from it! A+ Service!

Thank you. I went in to have some flyers printed for my Dad's memorial. The owner made it easy for…read moreme and even ended up giving me more than I asked for. I really appreciate it. I always prefer to go local and am glad they are an option.

Local. Great service and good prices! Family owned. Quality products and customized service to fit…read moreyour needs.