Yes, it is pricey but you get what you pay for. Ever tried to ship a big western saddle, insured,…read moreto a different country?They got it done in less than 10 minutes and sent it on its way. Wonderful service.

Always a 5-star experience. Josh was absolutely outstanding on 2/16/25. I had several unusual items…read morethat needed to be carefully packed for shipping, and he handled everything quickly and professionally. Most of what I ship from this location goes to high-end retail buyers, so presentation matters. Thanks to Josh, everything looked clean, secure, and professionally packed, not like it was wrapped by a tipsy uncle on Christmas morning. Truly appreciate the attention to detail and top-notch service.

I would rather walk barefoot over glass and deliver my own package than to ever use fedex again. If…read moreyou would like to see how good this company is just give them a call and try to talk to someone.

When here after leaving UPS because of poor service and expensive shipping. Tried to mail the same…read morepackage at this UPS location because I was already there for an Amazon return. It would have been $20.75, delivered later, and served with attitude. I knew FedEx offered the If it fits it ships service. My same package shipped for $12.75, went in extra protected packaging for free, the employee was pleasant, and the inside of the store was clean and updated. Thank you for the great experience.

Best UPS location! I make sure I select this location if I need to return an Amazon item. The staff…read moreis attentive and helpful. I'm always in and out in under five minutes.

USELESS... If you have a UPS account and want to use it to…read moreship something from here. LOOK ELSEWHERE!!! These stores are NOT UPS stores. Franchised and branded UPS store only. They should be called Amazon return bays.

Haven't shopped here in a while. Was in the area having lunch with a friend and figured what the…read moreheck. There was an abundance of merchandise. The store was clean, and the staff were friendly. Didn't find anything that I needed but glad I stopped by.

At 69 years old with a very bad back, I hesitated to take a very heavy entertainment center to…read moredonate because I was afraid I wouldn't have help unloading it. Nothing could have been farther from the truth. The two young men at the center were fantastic!

This ups store was so fast and friendly I was a little concerned about my package but they all help…read moreme out and it was so clean and organized and the prices are right everyone was so helpful thank you guys.

I needed to ship a few pieces of furniture, freight, and Steven, the manager here, was such a…read morehelpful and reassuring presence. I first showed him photos of what I was moving, he gave an estimate of around $1700, and then said he could work to make it less expensive, if it were possible, once I brought everything to the store. So a few days later, I arrived, and he measured and calculated the actual pieces to drop the price by $300--said he could build custom sized boxes to help out. When so many business are out for profit only, I feel that Steven was dealing honestly and wanting to help. I recommend this store.

Business has moved to Forest Park and Park Hill Unsure of…read morethe hours now. Been sitting out front since 9am and no one here yet.

The people are much nicer than a USPS, but you pay for the convenience of having it all in one…read morespot. (higher prices) I do not recommend using their computer to print because they charge a high fee. I do recommend coming here if you have packages for multiple carriers.

The two young men that showed up to help me were so clean…read morecut, well mannered, and extremely courteous. It was extremely refreshing to work with young men who never uttered a single curse word. In addition, they never allowed me to lift a single item. I would recommend them to anyone and gladly use them again. Thank you for making my day as seamless and easy as moves can go. Great Job!!!! Thank you both

rarely leave negative reviews, but unfortunately I feel obligated to share my experience. I was a…read morerepeat customer of this moving company and am extremely disappointed with how our recent move was handled. The movers themselves were very kind and clearly doing their best. This review is not directed at them. The issue was poor management and lack of proper staffing for the job. During booking, I specifically explained that we had an extremely large and heavy dresser weighing several hundred pounds and was assured that a two-person crew would be enough. It quickly became obvious during the move that the workers were exhausted and overwhelmed, so I requested a third mover be added midway through. At one point, I asked management not to pressure or disrupt the movers because they were already stressed and trying their best. Instead, management immediately called them during the move, which noticeably increased the pressure and caused them to begin rushing. Shortly afterward, our brand new wooden floors were scratched and our $1,400 dog crate was broken. I understand accidents can happen, but this situation felt avoidable and directly related to poor management decisions and improper staffing. The entire experience became extremely uncomfortable and stressful for everyone involved. Again, the movers themselves were polite and hardworking, but because of the damages to our home and belongings, I cannot say the experience was worth the cost or that I would use this company again.

There are many elements that fall into the plus column for Pack 'N Mail, and the first (and perhaps…read moremost notable) one is their very low staff turnover; the same employees have been there for years. What is highly reassuring about this is name recognition--if a package intended for me were ever delivered with an incorrect or absent box number (which has happened), they would still know how to sort the item because they know who I am. This kind of personalized service builds trust, and I value that highly. When you utilize their packing services, they prepare the package right in front of you, which is especially reassuring when you are shipping something delicate. Once I had to send some of my biofeedback equipment out of the country for repair, and I could see how gently they handled it, how many shipping peanuts they used (plenty), and how securely they taped the box shut. In addition to using Pack 'N Mail for packaging and mail reception, I have also come here for notary service, key duplication service, lamination, and Xerox copying. When I was between printers, I was able to email them an attachment to print for me at a reasonable cost. This shop resides in a strip mall next to a major grocery, and the way it's juxtaposed causes a strange little whirlwind effect by the front door; I frequently walk through swirling leaves and dropped receipts as I make my way inside Pack 'N Mail. I call it the vortex, and I love the little mystery of walking through a baby tornado to pick up my mail.

Great place! Very efficient and helpful. Was able to get a post office box at our first fist. The…read morestore was clean and the staff very friendly and knowledgeable. The store is tucked into the plaza directly next to grocery store. They share a wall. Parking is directly in-front of the store.

This experience was a lot better than the previous visit or for their location on Camp Bowie. A…read morefew years ago, the location on Camp Bowie charged me $20 to notarize a document. The location on South Hulen only charged $10. I'm not sure what was the difference. Anyway, I had a great visit on today's trip. The store manager was great in getting the document notarized, and there wasn't any wait. Very smooth and flowing from start to finish. If I'm ever in the area again, I'll gladly stop by.

Just left this UPS store on Hulen. Dante helped me. They have the absolute best customer service,…read moreit was refreshing because in this day and time the customer service is hard to find.

They ruined my hoodie and have been dodging responsibility for months…read more Broken Promises:First, they said they could fix it (Eric even promised to follow up). Then, they changed their story and claimed it was "unrepairable." Ghosting Me:Now, the manager won't even answer calls or offer a refund. Zero accountability! Wasted Time: I've been going back and forth since December 2024-only to get ignored. Save yourself the hassle.If they damage your clothes, they'll just shrug and ignore you. Never again.

The customer service at Martinizing is outstanding. Melissa and Eric go above and beyond. The drop…read moreoff and pick up with both the dry cleaning and the wash and fold is invaluable! So far in the 3 months we have been using them we have not had an issue! It feels so good not to be drowning in laundry!