Mailing packages is not one of my strengths. I had a return of internet modem equipment that needed…read moreto be shipped back to the company. I was instructed to take it to UPS and they would box it and return it, no additional effort was needed on my part. So I stopped by the Post & Parcel and was not disappointed. I carried the equipment in a paper grocery bag...was greeted with a warm welcome...set it on the counter...and was asked for my account number. Well...I didn't know it. Thought I'd have to run back home...but...they have a way to look it up. 3 seconds later, I was finished. Wow. Good processes and great customer service. There was no wait, I was helped immediately. I didn't have to pay for the return, so I'm not sure about pricing. But the friendly employees could help you quickly.

We use Post and Parcel for a personal mailbox because we are posted overseas. We pay them to…read moreforward our packages; but it takes them over a month to forward a package. We have to send email after email after email. We never receive a response. Their voicemail is full. After only three months we've decided that we can't continue like this. I could not recommend against using this company enough. When you do speak with them on the phone, they are kind, but always full of reasons why they haven't been able to do XYZ. Enough is enough.

Absolutely avoid this postal service at all costs…read more Every single parcel sent from the UK to the US was lost. No tracking, no updates, no accountability. Once your item is handed over, it effectively disappears into a black hole. There is zero visibility, zero responsibility, and zero customer care. International delivery with no tracking in this day and age is unacceptable. When things inevitably go wrong, there is no way to trace parcels, no meaningful support, and no resolution. Just generic responses and complete indifference while your goods -- and money -- vanish. This service is unreliable, outdated, and unfit for international shipping. If your delivery matters in any way, do not use this postal service. Spend a little more and use a courier that actually delivers parcels instead of excuses. AWOID.

worst and absolutely untrustful shipping service. Be ready to lose both your shipment and money you…read morepaid for its delivery

You can't get any better than this for all your mailing needs. I highly recommend this place. The…read moretwo guys working there are awesome!

This is such a great small business! The owner works extremely hard and offer everything you can…read moreever need in regards to your shipping & mail needs. Ive been coming here for several years and have never been disappointed in the quality of service. I highly recommend this business!

This year my wife's company started using FedEx as her shipping company. Box and Go employees have…read moreall been very helpful with ensuring my packages are scanned and I receive a receipt. I never leave without a receipt, and that goes for FedEx, UPS and especially USPS. Thank you.

I never leave negative reviews for businesses. I typically just chalk a bad experience as a loss…read moreand never go back. However the lack of customer service and care when packages go missing after they accept them is wild. I'm out $400 after handing over two packages to these guys and the best I got was a, "we're just a third party processing hub, take care". I guess lesson learned.

This place was great! It was open when the post office wasn't and couldn't have been more helpfulread more

Customer service was outstanding and quick! The decor of this business is so exceptional and Fort…read moreWorth style that you forget you're in mail and shipping store.

The PASS postal located in South Arlington on the intersection of Cooper St. & Sublett is…read moreoutstanding. Each and every time I need to package and/or mail an item, these folks continually go above and beyond. The associates customer service focused and approach everything with a 'can do' attitude. I highly recommend the PASS Postal Services in South Arlington. This is a great operation worked by outstanding associated. I highly recommend....

I have been utilizing P.A.S.S for all of my shipping needs for awhile- friendly service and always…read moretries to get you the best price - diverse services available which makes this location a one stop shop-

Owners are very friendly and efficient. They are members of the Godly community. Excellent customer…read moreservice!

From the owner: The Hubb is a full-service shipping outlet. We offer multiple shipping options to best suit your…read moreneeds. Have a shipping label already? No problem! We'll take them and provide you with a drop-off receipt. If you need help packing it up... we're here for you! Our website provides the current pick-up times and tracking for all our carriers! In addition, we offer mailbox rentals coupled with a package-receiving service. We also offer a full range of business/office solutions like copy, scan, fax, and notary,

I have come to this UPS location a couple times to drop off packages and it's always been a very…read morepleasant experience. The employees always greet me as I enter and are very kind and respectful. I feel as though the service is always excellent and I haven't encountered any hassles or issues on the number of occasions that I have visited. Would recommend!

Extremely rude and unfriendly customer service from an employee named Gabriel who is a Hispanic…read moremale with the long curly hair. I am an Asian-American woman and have come here for a year at the UPS store at 2300 W 7th St Ste 108, Fort Worth, TX 76107. The employee named Gabriel never greets me but will greet every other race. He is prejudice. When I came in again today Nov. 24, 2025, he still never greeted me. I asked him, "How come you greet every customer except me?" His response was inappropriate and unprofessional to me. He said "That's a load of bull crap!" and walked away. Gabriel has extremely poor customer service and is rude, unprofessional immature. The other white guy with glasses in the photo doesn't care either and is apathetic. I gave them feedback to their email: Store7512@theupsstore.com