Super friendly and very helpful, but unfortunately, I cannot use them any longer. They charge to…read moredrop off US postal.

I would like to provide detailed feedback regarding a recent experience at PostalAnnex, as what…read moreshould have been a simple drop-off turned into nearly two weeks of confusion, rerouting, and unnecessary frustration. On the same day, I brought in two items: 1. A return package intended for the merchant recipient 2. Another package intended for Amazon Both items were dropped off, scanned, and accepted at PostalAnnex. However, both were mishandled: * The return package meant for the merchant recipient was incorrectly delivered to Amazon. * The package intended for Amazon was somehow delivered back to my home instead of to Amazon. These were two separate items, dropped off at the same time, and both ended up at completely wrong destinations, something that should never happen. What made the situation significantly worse was the complete lack of support from PostalAnnex once the issue surfaced. When I contacted Sanjay, I was not offered any assistance, investigation, or sense of accountability. Instead, he immediately distanced himself from the situation and sent me the following message: "The drop off service is offered as a courtesy to our customer. The packages are handed off to the respective carriers. Please file a claim online at usps.com. We do not insure the drop off package's contents or value. The receipt itself has the terms and conditions." -- Sanjay This response was dismissive, particularly considering that both items were scanned and accepted at PostalAnnex, a step customers trust precisely because it is supposed to ensure accuracy and responsibility. When I spoke with USPS, I was told the matter needed to be addressed by PostalAnnex, since that is where the items were physically processed. Yet PostalAnnex declined to assist in any way, leaving me stuck between two parties, each redirecting me to the other, with no ownership taken by the location that actually handled the drop-off. The only support I received throughout this ordeal was from the customer service representative at the merchant recipient, who had no obligation to help but still guided me through the situation and helped ensure a resolution. What should have been a quick, routine drop-off turned into a lengthy, stressful, and avoidable two-week ordeal. I want to highlight one important caution for other customers: PostalAnnex's receipt contains terms and conditions stating they do not insure or take responsibility for drop-off items. Most customers likely overlook this, but based on my experience, it is something everyone should read and understand before trusting this location with packages that matter. I genuinely hope PostalAnnex takes this feedback seriously and improves accountability, training, and overall support, especially when errors clearly originate at the drop-off point.

Good place they get The job done with a smile and a joke! I…read moresend items from there mostly Returning tennis shoes sending back to tennis warehouse! Good place to go!

I'm a senior with seriously low tech capabilities. I must be a very frustrating customer. I've…read moredealt with Isaac many times. I usually have some issue that he has to stop and solve. Issac has always been very helpful, patient and cheerful

Amazing people who work at PostalAnnex, the Owners are super kind and sweet. They do amazing…read moreservices and help out the local community. Highly recommend going here, friendly environment, and quickly paced. 10/10z

Sanjay and Brandon are the BEST! I had kind of a weird project in which I needed some iron on…read moretransfer prints and just happened to ask them if they had the capability to do them one day. They did and they have a wonderful printer, and it was priced very well! Not only that, but they were also able to print my project straight from Canva. No need to resize or convert! Despite some technical difficulties, Sanjay and Brandon were sure to keep in communication with me through the whole process and managed to get me my order on time - regardless of a few unexpected and out of their control speedbumps along the way. I will absolutely continue using this service and recommend them 100% for iron on printing!

Today I walked into this shop because I had to print a return label and ship something out…read more The worker made the process super easy for me! They had me scan a QR code that led me straight to my inbox on my iPhone, where I was able to add an attachment to print the return label that got sent to me. They printed it out and then had me choose a bag to send my return item. Super quick, easy, and only cost me around $3. They do charge an extra 50 cents to use card. I recommend bringing cash!

I have been using Post N Print for several years, and experiences like this are why I'll never go…read moreanywhere else. FedEx lost one of my shipments, and to make matters worse, I no longer had the receipt for the items I shipped. I spent several days trying to resolve the issue directly with FedEx, only to get nowhere. When I explained the situation at Post N Print, the owner immediately stepped in and handled everything for me. The very next day, she handed me a check for the full refund. She knows her customers by name, genuinely cares about them, and takes tremendous pride in her business. That pride really shows when something goes wrong. It's easy to provide good service when everything goes smoothly--it's how a business responds to problems that really matters, and Post N Print exceeded every expectation. Friendly, professional, and truly customer-focused. They have earned a lifetime customer, and I recommend them without hesitation.

At the post office dropping off an envelope. Always like to use the outside mailboxes because they…read moreare always very convenient. However, for some reason they moved the mailboxes back away from the curb and eliminated the easy drop off. Now I need to get out of my car to drop the mail in the mailbox. No biggie, however, quick and easy is always appreciated.

Today I went to the Post office to mail some packages to international shipping Angel help me he…read morewas very helpful but I had bad experience in the past with the staff but I really appreciate Angel for his good work Thank you so much

Fantastic place. It's been here as long as I remember. The folks that own it are super nice. It's a…read morebit of everything shop. Fingerprints? Done. Passport photos? Done (our reason for a visit). Anything postage related? Done.

Dhaval is helpful and friendly. He makes his store clean and merchandise are reasonably priced. I…read moredefinitely recommend.

We came to drop off an Amazon package return. The process was smooth, fast and hassle free.read more

Super easy to use the self service kiosk for my Amazon returns. It makes it so much faster! The…read morestaff are always jelpfulnwheb I get there though, even though the lines can sometimes be really long.