Placed an online order and drove straight over for drive-thru pickup. There was about a 10-minute wait in the line, but the process was smooth. The ordering station had an auto-generated voice, and once I gave my name, my entire order popped up on the screen for me to confirm , super convenient and clear. After confirming, I pulled up to the next window and my food was already prepared and ready to pick up. Everything was accurate, warm, and the overall experience was quick and hassle-free. read more

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I was very early for an appointment, so I stopped in to try the Taco Bell breakfast menu. Except they never actually opened. The employees were there but did not open read more

This is hands down the worst Taco Bell. At this point someone seriously needs to do something about it that works for corporate. I've gotten cut up plastic in my food. Sodas that are pure carbonation and the food just keeps getting more and more disgusting. The fillings are less and less and the food comes looking like a toddler threw it together. I gave it my last chance today hoping at 12 in the afternoon on a Monday it would be decent.. No. just no. Never again. read more

Absolutely terrible. I hope this location closes. Endless lines, awful service, piss poor quality.

I have never once gotten my correct order at this location, there are always missing or incorrect items. Line is also always insanely long and slow. They let people to cut in to the drive thru line and allow people that cut in front of multiple cars to order at the window instead of sending them to the back. I have waited nearly 2 hours in the drive thru line before for mobile pick up because they wouldn't let me cancel. Maybe 10 cars ahead of me yet took almost 2 hours read more

This HAS to be the slowest Taco Bell drive through you'll ever find. EVERYtime I try to go through, I wait 15 min minimum to make an order and then who knows how long until I have it in hand. Most of the time the line isn't even moving. They are SO slow. I actively avoid them whenever possible. Can't stand this location. Make an online order for pickup whenever you order here or you will just sit in line indefinitely... TERRIBLE! read more

if I could give this place 0 starts I would. I stopped by this Taco Bell recently and had a really disappointing experience. The worker at the counter didn't say a single word to us -- no greeting, no confirmation of our order, and no "thank you." It felt uncomfortable and unwelcoming. I understand everyone can have a rough day, but basic courtesy goes a long way. Hopefully management can work on improving customer service, because the food itself was fine, but the attitude really ruined the visit. read more

You seem to be out of everything here. You ask them for one thing and they don't have it and it's brand new but they don't have it here.Mine will go to another taco bell read more

The drive through workers are so kind!! They work very hard and I think we need to treat them better! They are just trying to do their job!!

Manager with short orange hair was very rude to a paying customer. Yelled at people trying to pay and was impatient with me when my friend tried to pay for their food. read more

got the worst case of food poisoning from the grilled cheese burrito. had to eventually go to the er

My takeout was almost $42. I was in disbelief. The amount of food that was purchased and the amount of money spent should have fed four people adequately. How can Taco Bell charge this amount of money for an insulting amount of food ? Yes, I do understand we are living in inflationary times but be real ! If you are going to charge more at least keep the size and portions of your product the same. Instead, you are double dipping. Charging more for less. I ordered a Burrito supreme at $5.71. When I got it, I thought they gave me a bean burrito in error because it was so small. Look at the steak taco that cost $3.06 with a paltry amount of food on it. Look at the chicken tacos they gave us. Oh, right you can't because they forgot them in the order. Look at the regular taco. The regular taco used to have a respectful amount of food in it ? There is barely any lettuce or cheese in them. The tacos they gave us were nearly flat. The only thing I can say positive about my experience is my order was prepared fast. Will I go back ? Absolutely Not. read more

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After ordering in the drive thru, waited in line for 20 minutes just to be told they can't accept the orders due to register issues.

workers were genuinely incompetent. waited 35 minutes after ordering on the kiosk, and no one assisted me with the register as i was paying with cash. female employee wearing a red wig made eye contact with me multiple times whilst i was standing and waiting, asked me if id been helped, and then proceeded to ignore me. they were not understaffed, there were 5 employees from what i saw. no excuse besides genuine ignorance. read more

I asked for a cheesy Gordita crunch taco, then the waiter went like "uhhhh, ok?". After that I got my order and they gave me A FIRE SAUCE PACKET!!! not coming back read more

This place is so incredibly slow. Even when there is nobody else in line, it takes AT LEAST 10 minutes to get your food. Do not come here.

I wouldn't even give them any stars. They are slow, They are lazy, rude and the order is always messed up. They will close an hour before they actually close. Sometimes they won't take your order at all even though they're open they just don't answer the intercom. Horrible place read more

Incomplete order, even after making sure it was right on the menu. We can to this location as the other location on Ann Arbor road is bad. Thought this would be better on the busy ford rd. We would not recommend any of the locations in the nearby area as you would get disappointed read more

Why did I try this Taco Bell again after so many bad experiences? I'm not sure. But I went yesterday and picked up a to-go lunch. I was wrecked all afternoon and evening (and again at 3am) with awful stomach problems. This will be my last visit to any Taco Bell for the rest of my life. The food tasted only mediocre - not worth 12 hours of gut-wrenching pain. read more

they always mess something up, and have poor quality. I've been there 3 times this week, messed up every order. they can't even put napkins or sauce in the bag after asking for it.. honestly they give taco bell a bad reputation. the atmosphere was rude. nice at the window but rude customer service. read more

For me the food was fast and fresh also the employees were kind. I did a mobile order then decided last minute to eat inside and they called my name and brought it right to my table read more

Trash. Absolute trash. Waited 20+ minutes just to place drive through order with only 4 vehicles in front of me. The chicken enchilada burrito was empty. The crunchy tacos were empty. They never asked if I wanted any sauce packets so when I finally got to the window I asked for "a lot of mild sauce packets please", but what did I get?? 8 hot packets for 8 items of food. All that bullshit for $23. Gth. read more

They have okay food but the line is always insanely long and the hours are limited due to staffing.

Did an online mobile order for in store pickup was told aggressively by the staff to wait in the drive through. Wouldn't it be easier to allow people inside instead of having a 20 car drive through line? read more

Staff didn't let us order even though it was open for another hour. Worker asked us what we want and then was silent.

Do not go here late at night. The night staff are RUDE and lazy. I was in line for a mobile order for over 40 mins. I could see staff through the windows NOT doing anything. 3 were standing at the counter just talking and looking at all of us waiting in line.i tried to call and it took 3 calls to get them to answer and before I was even done asking them about my order they hung up. Very very rude! Their regional needs to know how customers are treated. If you want a friendly late night staff, go to the Westland location near Newburgh. This is the last time I use the Canton location! read more

half the time the food is either burned or not cooked enough. the service is ok but not worth the price for the quality of food.

Slowest Taco Bell I've ever been to. I get staffing is an issue since covid but expect at least 40 minutes in the drive thru even when the dining room isn't open. read more

This is by far the worst Taco Bell in the area. The restaurant is closed half due to some issue and when it is open you receive Horrible customer service. They constantly mess up food orders, miss items, long wait and rude service. Went there yesterday for dinner and what do you know, they're closed at 6pm because of equipment issues. This location always has some sort of issue- if it's not the equipment it's staffing problems. Also, this location doesn't take your orders in person anymore in the lobby when it is open... It would have been nice for the employees to say something/post a sign or at least let customers knows orders must be made through the Kiosk only. read more

Dining room closed. It's impossible apparently to make food for people who walk in but it's possible to make food for the 92 cars in the drive-through. Idiotic. I drive a massive truck. I have no option. I have to go inside. read more

This place has gotten so much better over the past few months. Quick service. Friendly Drive Thru Staff. Decent taste for fast food. Good value. I know this location has had its issues in the past. But a definite improvement can be seen. Thank You! read more

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Wish I could give zero stars. Waited in line forever at the drive-through only for the lady to tell me that they weren't serving people only delivery orders and DoorDash. When I asked her about it she said all of her people up and left. Wonder why read more

Unfortunately the service is extremely dicey. You never know what your getting. If you go past 9 pm, you can expect two things. Either they're closed unannounced, or you'll receive inedible food. The customer service could definitely be better. Some workers seem to dislike requesting simple things such as sauce packets or extra napkins. read more

Worst Taco Bell ever!!!! Drive thru was over an hour and half wait had to leave. This Taco bell is the beyond terrible for "fast food". Absolute garbage!!!! read more

This is the worst Taco Bell location I have ever been to. They lie and tell you they are not open when online and in the app it says they are open 8am-2am. The sign will be on and they will tell you they are not open when it is 9:30 in the morning. I put in a mobile order and when I had waited half an hour and went inside to see if it was ready, they told me they had no order matching mine. The staff is not nice and when you do get your food it is burned beyond belief or is horribly made. read more

Slowest Taco Bell I've ever been to, and it's consistently slow at all times throughout the day. Late night you'll be waiting at least 45min-1hr. Any other time you'll be waiting for 30+min or more read more

This place is the biggest pile of garbage on the planet. Order will always be wrong. The food doesn't even taste like Taco Bell not sure what it is. My mistake for going back multiple times I'm considering therapy. read more

They take on app orders and say "skip the line" but then make you wait in the drive through to get your food...waste of time.

This Taco Bell can't get an order right to save their lives! Went there and ordered two chalupas and three tacos. Told the guy with the glasses behind the counter the order was missing a chalupa. Took my bag back from the drive thru, told me no it's right. I thought maybe I missed it. Went home and NOPE! Not there! read more

The food is just ok but the people there are super rude. The older woman I mean. Man she was so RUDE. It would be nice if they actually out some ingredients on the items too. I think there must have been a teaspoon of meat. read more