Standard Potbelly location which reliably makes tasty hot sandwiches and other items such as shakes and soups at a reasonable price. This spot is fairly efficient so my wait times have been fairly reasonable when I make a visit here. The sandwich construction is generally pretty good, with a fairly consistent flavor. Parking is fairly plentiful here, though the shopping center can get quite busy so it may not be that easy to park super close to the restaurant (in front of here is a fairly spacious walkway, so you can't park super close to begin with). The interior is fairly standard for a Potbelly, comfortable enough to enjoy your sandwich but not necessarily somewhere where you'd sit around for a long time for a chat -- though having cookies, ice cream, and other side options does provide extra things to casually eat after the main sandwhich. Overall, solid Potbelly option if you're looking specially for their sandwiches. read more

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My husband and I went to Potbelly to get lunch. We got the roast beef and provolone sandwich, garden vegetable soup and oatmeal chocolate chip cookie. The servers were friendly and helped us get our food just the way we wanted it. We took the food to go and ate it at home. The food was still hot when it got home and I ate it and the soup didn't spill on the trip either. The food is exactly what I would expect from a Potbelly. I love the oatmeal chocolate chip cookie. I get it everytime I go to Potbelly. I recommend Potbelly. read more

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Came in and got so hungry just by walking in and smelling the restaurant! They had so many options which I loved! I have heard amazing things about their shakes so I had to try one! I just got a simple vanilla shake and it was perfectly creamy and smooth. The milkshake came with a delicious cookie on top! I forgot to take a picture before I started drinking away! Delicious! read more

This place is my favorite dining establishment anywhere. I know that sounds like a stretch for a sandwich place, but I feel that strongly about the people, product and pricing. The Turkey Avvo on wheat, thin cut, with the toppings (see pic) are so tasty, especially fresh out of the oven, I could eat three of them. Nice people always make the sandwiches and the atmosphere is casual and relaxed, but not shabby. read more

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Always good. Quick. Good prices. Perfect lunch spot. Go here whenever I can. Consistent. But not the best leftover!

Last week I was in the PotBelly on Waukegan and Deerfield Road. I used the bathroom, washed my hands, took off my watch (which happens to be very expensive), and inadvertently left it in the bathroom. I didn't realize it for 4 days ( I've never been accused of being bright) . When I traced my steps I thought it possible that I left it in the PB bathroom. I called the store and talked to Michael, the store manager. Without hesitation he told me he had found it in the bathroom and said I could pick it up the next day in the store. He very easily could've told me he never found the watch and I would've accepted that someone must have taken it or that I left it elsewhere. This kind of honesty and integrity is rare and I applaud and thank Michael. We need more Michaels in our world. read more

Not a single employee was wearing a mask even though we are still in a pandemic. Social distancing was not enforced at all. Safety and comfort of the customers aren't a priority here. Yikes! Just wanted a sandwich, not with a side of COVID-19. Corporate needs to do something about this place. Didn't see any gloves being worn either. read more

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I really Enjoy there Sandwiches!!! great Location.there Service is Amazing!!! I Would Recommend Going Here again!

Hadn't been to a Potbelly in awhile, so we stopped in for lunch. I like the sandwiches alright, and I'd give those a 4. Place wasn't terribly busy, maybe 3 tables that had people at them, but there were from where we sat, 4 tables that could be wiped down, and at least one person pacing behind the counter. I had the Wreck, and that was decent enough. The coleslaw is a sort of pre-packaged thing, it's not terrible, but I found it kind of flat. The mac and cheese travesty though, we need to talk about this, Potbelly... I'd wager a good $10 that this mac and cheese is started with a rue, and it's made with a mega-bland cheese. The bacon was awesome, I did indeed love the bacon. The noodles were a little on the soft side, but the cheese "sauce" was a little on the gluey pasty side. Not sure what is going on with that. Service was a little confused, might have gotten in the middle of a shift change. Order was right, but lots of shuffling, and I was a little confused as to where I was supposed to be, despite signs being everywhere telling you where to go. It wasn't terrible, but, underwhelming. read more

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Ok what the heck is the point of having an app to order ahead if you can't make the sandwiches on-time or correctly. For the 4th and final time I used the app and EACH time it was made incorrectly. I waited 15 min for it to be fixed this time rather than leaving only to realize after I left they made it incorrectly. This location is run horribly. Get ur Sh@t together read more

Love the sandwich here. Super fresh and generous in portion. Their bread are simply the best. You recognize a good bread when its aroma fills the the room and you smell it as soon as you open the door to the restaurant! The bread should be a big part of a sandwich and indeed these ones are! read more

Potbelly - Sandwiches Near Me - Deerfield, Illinois

I'm knuckle deep in my sandwich because there's a deadly amount of hot peppers Even when I said to the guy just a little twice and I said no tomatoes read more

Tip, they have free sandwich if you install their app and sign up. This got us through the door as a first time customer and it definitely won't be the last! The place was clean and spacious. Great for family lunch or hang out with friends. We ordered turkey sandwich and Mediterranean gyro. The turkey sandwich and their bread was off the charts! Super fresh, generous portion and yum yum yum! The gyro lacked a certain punch. It tastes OK but not enough flavors in the meat and Mediterranean sauces. Moreover, the flat bread was not inspiring at all. Love their bread and their sandwiches. Service however, can be slow. So plan to wait a while before chomping. read more

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My favorite potbelly's sandwich shop out of all of them I've ever been to. A wonderful neighborhood-centric vibe in the shop. The best of sandwiches. Every time I've ordered take out it's been on time and ready to to! There has always been the kindest staff at this restaurant as well. I've gotten served the best sandwich of my life here many a time! read more

Always a great location. Ordered for pick up. Perfect. Easy ordering online. And many choices for choice on sandwiches. Easy and everything perfect. Easy parking. Friendly staff. read more

I am done with this location. Every single time I place an order online, it ends up being wrong. Stoned teens are running the place. They do not enforce masks at the counter, so I am not comfortable ordering at the restaurant. Yesterday I ordered a turkey sub and they gave me so little turkey, one half of my sandwich was all bread. I felt completely ripped off at $7.50 for a sandwich. read more

I love Potbelly's menu. Especially their popular Turkey Sandwich, Gyro, and Salad. They made their food to perfection. I can really tell that their cook or chef is professional. The serving of the food is creative, it is well-plated and organized. They served the food while it is still hot and really on time. They all know how to satisfy their customers. All of them are working so fast and always helping the customers. Very polite and friendly workers. A good place full of amazing sandwiches and snacks. This place is huge and amazing. Their parking lot is big. Their interior has an amazing vibe and you can really relax. The whole place was so clean, bright, and wide. The smell of their sandwiches is spreading all over the place. Incredibly yummy! If you are also looking for a fast, friendly, and good spot to grab a sandwich and snacks, this place is a must! They will treat you so nicely here. But I will recommend getting a reservation before you go, most of the time this place is full and crowded. Lots of people keep going and eating here. It is great if you have a table right away when you arrived. Long lines and no vacant tables are the only problems that I encountered the last time I visited them. Hoping that they already improved those matters. I still love this place and want to go back again soon when I got some of my free time. Potbelly is definitely a hidden gem! Kudos to all the staff and managers. Great job guys! Thank you! read more

Employee wasn't paying attention to my order, messed it up, didn't look anything like the usual sandwich I always get. He then argued with me, I said forget it, & left. My coworker had a turkey sub, & the Turkey was nasty & old. Never had this experience at any other locations. read more

Potbelly has one of the best sandwiches available, anywhere, for any price! Now my friend Scott, formerly of Barrington, IL disagrees with me. He calls them, Empty-belly. But, we have dined here at least once every two/three weeks for years, going back to when they first opened. Now that we moved to the Valley of the Sun, aka Phoenix -- we miss coming here even more. Like fellow Yelp'er Allison M. we didn't have a Potbelly, but sometimes your wait is rewarded, since one just opened down here and we will soon make it's acquaintance. Our favorite time to come-by was around 4:30 or so, before the dinners rush from nearby METRA. This store also has some of the best potato & macaroni salads available in small plastic containers (ugh!). One of the few draw backs. The best deals are on their "big" sized sandwiches. This store also has plenty of seating, including a small back room available for parties. Nice! It also has some live music from time to time -- from a guitar player sitting above your heads in the booth area. Though I tend to like the banjo player in some of their Loop stores. Enjoy! read more

I really like Potbelly subs. As much as I love the Mom and Pop places I like/ love this place as much. It took me a while to realize they were an up and coming chain since I haven't found one worth a damn until now. I like the inside of the stores, the looks of the room, the many tables to eat at, the sometimes live guitar player, all good in my book. The toasted subs are a good value and taste great. Good salads too. Great Giardiniera. You have to ask for extra,extra, extra to get the proper amount IMO since extra means one teaspoon full and thats just not enough!! They recently introduced a bigger sub (BIGS) since their Original sub might be a little small for the bigger eater. I love that you can pick from an assortment of potato chips if you desire since I love chips and can do without fries. Fries are not available. Soooo! Soups and chili are too salty and overpriced. Wendy's has better chili. Stay away! Made to order shakes and malts taste great I'm told. I've been to several Potbelly's and they are very consistent. If I was going to open a bigger sub joint this is how I would do it only with better chili and soups and the proper amount of giardiniera. read more

Does it go against all Yelp ethics to give a chain five stars? Don't care. We don't have Potbelly in California and I miss it. They have a new sandwich-- the Mediterranean-- which I had twice during my 6-day visit to Chicago AND which I have since recreated in wrap form at home. Of course, it's not quite the same as having it on Potbelly's fresh, toasty, whole wheat bread. But that's a new development... The real reason Potbelly deserves five stars? Not the grifters, although they are excellent. Not the Coke products, although that is a major score in my book. No, the clincher is definitely the oatmeal chocolate chip cookies (my favorite kind of cookie, and a rarity!) that they'll heat up warm for you if you just ask nicely. Five stars for the whole Potbelly experience. Easy. read more

Everyone that works at this location is always extremely friendly and helpful. It goes a long way to always walk out with a smile. Love the sandwiches and sugar cookies. I use the app most often, and the sandwiches come out as they should and on time. read more

Located in the heart of a strip mall. Surrounded by foo foo stores, people and pleasant things to look at. It is quite peaceful. Another location that working people should avoid. CALL AHEAD, weekdays. Another example of a place I've had to wait in line for almost twenty minutes. Sometimes they will send a runner out and around the line taking orders, when the line becomes nervously too long. I wish they would take a clue from their sister location downtown.. when the line gets too long there.. they yell "HEY.. YOU IN THE SEXY RED SHOES.. What ARE YOU HAVIN?" At least when you make it to the front, your food is ready to go. Still on any normal occasion its one of the nicer, more spacious, Potbelly locations. One thing I detest! are employees that say but not do. I.E, the other day, I was having lunch in their outside seating area with co-workers. Some young kids wanted to gross out some young girls seated nearby. These smart guys, caught about 50-60 cicada's in a jar. Ran over and dumped them out onto the tables nearby! We called for someone inside to chase these kids or at least clean up the place. I know its no fault of Potbellys to have to make the place secure. But, shouldn't they make it clean? I am NOT DOWN with Hakuna Ma TaTa!! BTW, you can rent them out for parties. They've got a good layout for an after work party with open bar. I wish Potbellys had beer. read more

This is a popular Potbelly. It's so popular, they often have live music with a guy singing with his guitar around lunch time. The lines can be long, but they will often have someone taking preorders before the production line with a tablet computer. As for the food, it is no different than any other Potbelly. I tend to try the different and unusual stuff so I will get my sub on whole wheat or a skinny sub for a change. I also discovered a vegetarian sub which includes hummus and artichoke hearts on the menu. I also like the uptown salad with grapes, cranberries, apples, blue cheese and chicken: it's a winner. The dining room is very loud, however. With the cavernous ceilings, live guitar singer and loud children you won't find a relaxing lunch if you dine in. The last two times I was there at lunch time, the piercing shrieks of toddlers were in a duet with the guitarist. Not cute. Take your food out or eat on the patio. read more

I don't go to Potbelly often but I do remember this location being very slow. Went at an off time and only a couple before us and it was just so long! The food was made right but the quality of the chicken was not good. Very fatty. Very unusual as while again I don't go often, I get the same chicken and cheddar and this is the first time I couldn't finish my meal because I just go too grossed out by so much fat. The shake was yummy. Wanted to sit outside but every table was disgusting (they had enough people working to clean) so we sat inside but while not as dirty as outside, still could have used a better cleaning. read more

Potbelly - Sandwiches Near Me - Deerfield, Illinois

Long, long time back I had a summer job in Chicago. I used to eat $1.49 Red hot, fries and a drink. Everytime I return to Chicago, I tried to find that Red Hot. This place is not it. $10 for a small hot dog, fries and coke. The place is beautiful. Service was good but I could had a better hot dog in a convenience store. read more

I have been going to Potbelly's since I moved down the street from the original location on Lincoln Ave in 1978. The sandwiches we got tonight in Deerfield were the worst that I have ever had. We had 8 sandwiches and they said that they do not mark what kind of sandwich was so it was 8 mystery sandwiches. They also were the very dry, like there were condiments on the sandwiches. Overall, a total waste of $50. read more

Every time I go here, they don't make my sandwich as I order it. All they put on is lettuce, tomato and Mayo. It's horrible and when I called after the third time they got my order wrong, the manager told me I ordered it during a rush so he couldn't do anything. Go anywhere else. Bad potbellies and bad service. read more

Was just here and a little boy was running around behind the counter pointing a knife at one of the employees. Wtf!? I had to repeat my order 3 times, but I'd be distracted too if a little kid was trying to stab me. read more

With their fresh-baked rolls and freshly sliced meats and cheeses, you won't find a more scrumptious lunch around! Good assortment of non-alcoholic drinks that included Stewart's Cream Soda. Also, the perfect amount of dessert sweetness with the "2 pack" of chocolate brownie cookies. All in all, a great lunch for two - and chips, sandwich (custom made!) dtink and cookie for under Twenty bucks!! read more

Consistently good quality and great customer service. My kids love the Oreo milkshakes. Plus they have many flavors too. There chicken salad is fabulous. I love there sandwiches! Salads are great too. Only thing missing is a drive thru lol. Def worth stopping by read more

We had our sons Bar Mitzvah at Potbelly's restaurant in Deerfield. We had no idea that a sandwich shop could be converted into a mini night club. The staff was friendly, and very accommodating (ie. they helped us bring our party prizes and give-a-ways in from our car) The food was GREAT as expected... they recommended 4 Sure Entertainment. My son has seen 4 Sure entertainment at a few events and he wanted me to hire them for his bar mitzvah. When I emailed for information they were eager to meet with my family. They offered to send a DJ or MC. 4 Sure Entertainment was amazing! They kept the kids fully engaged through the entire party. They had this guy Ryan who was able to entertain the parents as well. Ryan was by far the best DJ of all the bar mitzvah's my son has attended and everyone was talking about the party for weeks! Thank you Potbelly's and Ryan! read more

I visited today and my meal was great. Service was fast and friendly. I enjoyed that I could stop quickly, order and get back to my office efficiently. The restaurant was neat and clean really enjoyed choosing them today. Keep up the great job. read more

Given them multiple chances and most times some unhappy issue happens. Check your receipts. They like to overcharge. Inconsistent service: If you order a salad they do not ask you half or full and just assume the Full for the higher price. When you order a salad, you have to wait longer so that everybody behind you can get their sandwiches until they feel like making your salad. They also forget to make your sandwich or give it to someone else and then you have to wait longer. read more

For my first outing I ordered the Farmhouse salad. Fast and tasty I would definitely try it again. Similar concept to Panera, though a bit more sandwich oriented. read more

The mac and cheese I had delivered today looked like it was scraped from the bottom of the pot - burned, brown and utterly gross. I threw it out. Fortunately, the Wreck sandwich I also ordered somewhat made up for it, but I wish I could get my money back for mac and cheese that was simply disgusting and inedible. read more

I really like Potbelly Sandwich Shops - they're among my favorite less-expensive deli-style sandwiches. They have good quality meats and fillings, the bread is hearty, their soups are all pretty decent, and every Potbelly is fairly well-staffed. Out of the all the Potbelly Sandwich locations, however, this is one of my less favorite. This location seems to have more staff turnover than any other location, so the quality can be a bit inconsistent. I've never had a bad sandwich here, but I also feel like I could order 10 of the same sandwich and get 8 different results while waiting a bit longer on two or three of those orders. Y'know, that's still not bad... Other sandwich shops (Panera and Schlotzsky in particular) wish they had such minute problems to contend with. This location also suffers from being in an odd corner storefront, in a really busy shopping center. This means it can be a bit hard to get parking for, and you might get run over (Deerfield Square has a notoriously hazardous parking lot). I recommend parking in the back near Il Forno, and walking through the corridor between Potbelly and Dao. read more

They are terribly managed with an incredibly long and growing line of people waiting to order and then people who have orders and paid just waiting. We have had to go back multiple times to have a basic pizza sandwich remade and to wait for items we originally ordered that they forgot to give us. A complete ****show. read more

What makes this place fail is the customer service. Stopped going to this one due to the rude employees. One of them told me if I wanted a bag for my 4 sandwiches then I could do it myself and handed the bag over to me. Excuse me!? read more

Before we even walked in we thought about eating outside but as we got closer the tables were disgustingly dirty so we decided to eat inside as i ordered she went to sit at a table and they only had few clean tables the others had crumbs just not clean they where not busy at all, it made me think how clean and sanitized the store really is!! read more