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Potbelly

3.4 (97 reviews)
InexpensiveSandwiches, Fast Food, Salad
Closed 10:00 am - 10:00 pm

Order Potbelly Takeout or Delivery

Potbelly Photos

From this Business

POTBELLY ATMOSPHERE

What's the vibe?
Classy
Casual
Moderate noise
Good for kids

Recommended Reviews - Potbelly

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Takeout bag
Vishva B.

Was very excited to try potbelly but the woman working on Friday evening at Silver Spring was so rude. After being asked one question about the menu said - "if you have any more questions we have a QR code" - which then makes you download an app to see anything. Understandable if it was busy but there was no one in line behind us. Quite unfortunate, as I hate to write a bad review but left my party with a very negative experience.

Can you even see the meat in this Italian sandwich?

I still theoretically like the sandwiches, and the services is good and the location is clean. This is a fine Potbelly location on paper... The problem is that Potbelly has made severe cutbacks and is trying to hide this. They've upped the prices by at least 1/4 if not 1/3, but also severely cut back on the meat. It was genuinely pathetic. I don't know if this was a corporate mandate or if it's this location. They also eliminated the "Extra Meat" option from the menu and no longer list the price(s) for "Double Meat." I can't necessarily blame this particular location for this, though the near complete lack of meat on my sandwich is a new one. I know places are cutting back but this is insidious.

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13 years ago

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12 years ago

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11 years ago

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11 years ago

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15 years ago

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11 years ago

Awesome service ! They offer great movie meal deals . Recommend for a casual movie night

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11 years ago

Very good place , friendly workers ... Foods good and quick ... Had the wreck sandwich and chili .... Both were good

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10 years ago

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16 years ago

This is a good location with great service, and food. The lines go relatively quickly, and there's a great selection.

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15 years ago

Really like this place. The always long lines move quickly, and the quality of the food is the best. Also, inexpensive.

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14 years ago

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17 years ago

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14 years ago

Turkey on wheat with lettuce, tomatoes, mayo, hot peppers and oil - awesomeness!!!

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14 years ago

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9 years ago

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11 years ago

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9 years ago

Business owner information

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Janet N.

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Ask the Community - Potbelly

Chick-fil-A

Chick-fil-A

3.0
(146 reviews)
0.1 mi
$

Not the biggest fan of this chain, for multiple reasons. But I had the remainders of a gift card…read morethat I needed to use up and why not do it while I was out. It wasn't busy in here when I showed up, but the employees sure were busy behind the counter. There were only two people in front on me and it took a bit longer than it should have. I liked the set up in here. It felt more city than I expected. Even though it was in Silver Spring, I felt like I was more in DC than I expected. I ordered what I thought would be quickest to not only make, but eat. I went with their nugget meal, with lemonade. If a meal could be any more of a disaster, then this was it. I sat down and opened up everything, sauces included. First dip into the sauce, en route to my mouth, the coating gives way and sauce covered nugget falls and rolls down my hoodie. There are days you may daydream that you want to be covered in barbecue sauce, but not days like this where you just wanted to eat and go about your day. With that misstep aside, I ended up finishing my meal, covering up my stain, and leaving. Never to return here again.

The store is a mess and the servers or representatives of the establishment are rude disrespectful…read moreand seemed to be untrained. This is one of the worst stores I have ever visited. I will drive to Rockville Pike to receive we trained and mannered sevice. I reported this store to the owner and management still no satiation nor did the owner respond to my call.

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Chick-fil-A
Chick-fil-A
Chick-fil-A

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McDonald's

McDonald's

1.6
(77 reviews)
0.2 mi
$

Hands down the worst McDonald's situation ever. If you're going to show this much lack of respect…read morefor customers and the dining room itself, just close your doors forever. No one is going to miss this place. Litter covered, and I mean COVERED the floor. Straw wrappers, entire servings of fries, cup lids, receipts, you name it... half the dining room was blocked off, seemingly because no one wanted to put forth the effort to maintain it. The five available tables were all dirty with salt and used napkins. The accessible table was the only one available, probably because it sits smack in the middle of the room. Every single person has to walk past it from the door to the register. I got brushed on the back of the head when some young noisemaker went back for his fourth refill. Most of the patrons were making themselves feel important by talking at the top of their lungs about mfers and such. Not the most welcoming atmosphere, but I'm the tourist here. Clearly. I had a cheeseburger on one of the stalest rolls ever left way too long on the shelf. Not really the kind of place you go back to complain and ask for them to remake it. Some flirt at the counter asked repeatedly for his nuggets to be freshly dropped, apparently not something they do often. Jeremy ordered his usual smorgasbord of items, but didn't even finish his first burger because they got his special request toppings wrong and he said the ketchup ruined the whole thing. That's saying a lot - when Jeremy doesn't finish a burger. Nothing like spending the very last of your money before your next check on a bag of inedible "food."

I decided to dine in for breakfast and ordered 2 Hotcakes and sausage and 2 sausage burritos and…read moretwo LG sweet teas. I told them I was dinning in and she still put my food in a bag! Once I got my food out the bag I was missing my fork and knife, No straw for my drinks, no Butter for my Hotcakes and only 1 syrup! So when I went back up to ask for the stuff they forgot to give me she had an attitude! So then I ask for 1 extra Syrup and she charged me for it! Who eats 3 Hotcakes with 1 little Syrup ! And to charge me after forgetting all my other stuff is ridiculous! Horrible customer service! I will never go back to this McDonald's again!

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McDonald's
Overflowing trash cans.
Overflowing trash cans.
No WATER even if you buy a cup for $1.50 , Totally ridiculous....

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No WATER even if you buy a cup for $1.50 , Totally ridiculous....
Jollibee

Jollibee

3.3
(323 reviews)
3.3 mi
$$

I have to admit that I stopped by Jollibee because I knew that my go-to fried chicken spot was…read moregoing to be super busy due to a holiday weekend. The self-serve kiosks made ordering a breeze. Overall, I thought the prices were fine. For my order I went with the family deal A (I'm not sure what it was actually called) which included six pieces of chicken with two sides for about $21. Although I thought the chicken was pretty good, I was expecting to be blown away based on reviews that I've seen regarding the Jollibee brand. While the breading did not have much seasoning (for my personal tastes), I thought the chicken excelled in its 'juiciness'. From my experience, it's very arre for friend chicken restaurants to have falling off the bone fried chicken. YUM Customer service was pretty direct in that I did not really have a significant interaction with the staff. I placed my order through the kiosk and waited about 10 minutes for my order number to be called. Although I ordered my food to go, I thought the restaurant was very clean and well-maintained with plenty of seating. Since the restaurant is located near the Westfield Mall, there was plenty of parking, which is rare in this area. While I would not go out of my way to grab fried chicken from here, it is decent option for quickly picking up something on my way home.

6/26/26: This visit was pretty average overall. The food was exactly what I'd expect from Jollibee,…read moreconsistent with other locations I've been to. If you're a fan of their menu, you'll likely enjoy it just as much here. I also tried the Ube Pie, which had a crispy exterior and a sweet, creamy filling that made for a nice dessert. The biggest downside was the cleanliness. The dining area could have been better maintained, and the bathrooms in particular were noticeably dirty. It took away from the overall experience and made the restaurant feel less inviting. The food delivered the familiar Jollibee experience, but the condition of the restaurant kept this visit from being anything more than average. I'd come back for the food, but I hope they put more attention into keeping the restaurant and restrooms clean.

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Super clean
Super clean
Jollibee
Jollibee

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Taco Bell Cantina

Taco Bell Cantina

3.7
(7 reviews)
0.1 mi

The Taco Bell Cantina in Silver Spring is like a warm, cheesy hug that never ends--literally,…read morebecause it's open 24 hours. You could walk in at 3 p.m. for lunch or 3 a.m. for "life decisions" and it's ready for you either way. The place is always clean--like, suspiciously clean for a 24-hour spot. Even the restrooms are spotless, which is either impressive or proof they hired a bathroom wizard. The staff is super nice, though I think they could use more people working (probably a management thing, because no one making bean burritos at 2 a.m. deserves blame). Now, the magic here is that they serve alcoholic beverages. Yes, you can pair your bean burrito with a Baja Blast spiked just enough to make you feel like you're starring in your own taco commercial. And they just dropped a new Baja Blast flavor, so obviously I'm going tonight to do important "research" for my next review. Food-wise? Bean burrito--amazing. Taco Supreme--amazing. Crunchwrap--amazing. The nacho cheese sauce? A love language. You can customize everything, which means if you want extra beans, three types of cheese, and a dramatic amount of sour cream, they'll make it happen without judgment. In conclusion: Dear Taco Bell Cantina, I love you. Never change. Unless it's to add more Baja Blasts, in which case... please change immediately.

Love the Cantina. Hope they keep the taco mini salads on the menu. Great location, excellent , fast…read moreservice

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Taco Bell Cantina
Taco Bell Cantina
Taco Bell Cantina

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Potbelly - sandwiches - Updated July 2026

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