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    Potesta's Italian Kitchen

    3.0 (46 reviews)
    InexpensivePizza
    Open 10:00 am - 8:45 pm

    Order Potesta's Italian Kitchen Takeout or Delivery

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    a pizza with meat and cheese
    LG J.

    Long time customer who will never recommend this restaurant again. I highly recommend re-evaluating the quality of your food. Our deep dish pizza was SO soaked that the cardboard under the pizza was already breaking down. The dough was so soggy that it felt raw to the touch. Learn how to properly cook the items on your menu.

    Alex S.

    I ordered the family spacial that came with bread-sticks, 2 liter of soda, and a 18inch pizza. It arrived about 45 minutes later. The bread-sticks were moist and delicious with perfect amount of seasons that you could actually eat without sauce and be happy with but, the pizza cheese and toppings were halfway off the pizza and the box was soaked with grease (I've added pictures above.) until it was practically falling apart. I called and told them about my experience and she said she would make another pizza and bring it here to replace the messed up one and would give me a 100% discount if she seen it personally and deemed it bad too. I personally was not willing to wait another 30 - 45 minutes for another pizza since we have hungry children here. Also, I can go to most other pizza places or restaurants and have some sort of compensation without waiting for someone ells opinion. In the end I got a refund off the pizza and returned the pizza (Against the management wishes.) The way I see it, I'm the customer and if I deem it unreasonable than I should not have to go through the hassle and time of the manager seeing it. If you were to value customers than dropping an extra 5 dollar appetizer and taking their word for it would in turn be more profitable for you in the future with having a returning customer. Unless a customer repeatedly sends food back to get free stuff. This was not the case with me since this was my first order from there. I'm not going to order from here after this experience. I've worked as a cook for over 8 years and although some may not agree I believe I could have been treated better.

    Kati V.

    POTESTA'S PIZZA & PASTA 4200 Rt 173 Ste 2, Zion, IL I ordered off GrubHub.com because they deliver to my work. Normally there pizza is pretty good. I'm never going back to Potestas not because my pizza crust was burnt but because when I called to talk to them the young man who claimed he was the manager argued he cut it himself and that it was not burnt. And that his brother made the pizza. He got offended and hung up on me. I contacted grubhub and sent them the pictures. They got the same responce from man and he refused to even look at the pictures when they offered to forward them. I was not when I called looking for a refund. I was thinking a credit but after this they can keep the $20 because they just lost a customer instead. Rude and horrible customer service!

    the front of the restaurant

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    1 year ago

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    1 year ago

    Food was delicious. Presentation was awesome. Delivery was fast. The customer service on the phone was great

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    3 years ago

    awesome food. The chef salad is awesome best creamy garlic salad dressing around. I pit that sh*t on everything

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    7 years ago

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    13 years ago

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    10 years ago

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    6 years ago

    Absolutely no charm at all, but good pizza, decent prices, and good people working here.

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    8 years ago

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    8 years ago

    Amazing taco salads! And really good pizza. Always fast delivery over to the school I work at!

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    10 years ago

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