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    Lou Malnati's Pizzeria

    3.1 (36 reviews)
    Closed 4:00 pm - 10:00 PM
    Updated 1 month ago

    Order Lou Malnati's Pizzeria Takeout or Delivery

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    LOU MALNATI'S PIZZERIA ATMOSPHERE

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    Deep Dish Cheese and Sausage pizza
    Angela B.

    One of my favorite pizza places. This gem is located in Gurnee just off of Grand Ave at the end of a plaza. The deep dish cheese and sausage pizza is simply delicious and then you can add the hot honey sauce and that adds some additional intense flavor. Their house salad is with signature dressing is a big hit in our home as well. This is not a dine in location only pick up. The staff is friendly as well. It's a pretty hot spot for pizza night.

    Deep Dish Pepperoni
    Ryan B.

    What a bunch of mendacious trash Lou Malnati's is feeding their "customers. Once a prominent restaurant figure in Chicago. Now the company has fallen on nefarious practices feeding off the natural nature of Chicagoan's thirst for a quality pizza. The pizza I received yesterday suffices the ownership of Lou Malnati's I guess!?! Let me show everyone what I received yesterday. Pictures don't lie. Dish of bread. Quality 1/10 bread

    Deep Dish Cheese pizza
    Divya R.

    Heard from lot of folks about one of the best places for Deep dish Chicago style pizza so reserved the place for a small event. Directions/location was easy. Good sized parking and was quite full but there were still good amount of spots left. We ordered cheese, pepperoni, sausage - three varieties of pizza, pasta with marinara sauce and Malnati's salad. They served around one slice of pizza for each person asking to choose from one at a time. Salad was the best. Pasta was ok and pizza was nice ! Maybe I had high expectations, it was fine but nothing that I loved it and would come back to Chicago to have it again. It was just good to try the famous joints of Chicago with an average taste.

    Really tasty!

    Take out deep dish was really tasty. 1 pizza fed 4 adults and a toddler and had leftovers.

    Deep Dish Cheese
    Christina L.

    I recently ordered Lou Malnati online for delivery. Let me say, they have the best customer service ever. Our pizza arrived with sauce and cheese that slid into the box, which was not appetizing. I called the restaurant and spoke to the manager, he assured me a new pizza would be sent. It was more about how the door dash driver transported the pizza. The second pizza arrived hot and fresh. It was so good and tasty and cheesy. I would definitely recommend this place if you are in the area and know that they value their customers.

    Poorly delivered pizza #1
    Valerie D.

    Delivery, 12.23.23 Ordered via the Lous direct website for delivery. Large, butter-crust, well done, sausage and mushroom. The pizza was delivered, and it was leaking through the box. When I opened it, all of the toppings had slid off to one side. I contacted the restaurant and spoke with a very kind manager who explained that they are using Door Dash for deliveries because they're having trouble hiring drivers. Okay. He also offered to have the pizza remade and resent. I appreciated that. Unfortunately, the second pizza didn't come in much better shape, despite having a "handle with care" sticker on it. I didn't call and complain a second time because it's not going to make a difference, obviously. The manager did the right thing. Unfortunately, both pizzas came in poor condition and leaking through the boxes. Beyond that, there was something off about the flavor. It was very acidic, and not tomatoey, like, vinegary. I'm disappointed because I love Lous. I grew up on lous. We moved to this area earlier this year and this is the first time we've ordered lous, and I had a serious taste for it. I can't say that I trust ordering from this location unless I'm picking it up. Thanks for trying to the manager, I know they're navigating how to handle a driver shortage. Looks like door dash isn't the solution.

    Box
    Deborah A.

    Good service. Easy ordering it on line. Had too much whole tomato chunks for me. I've had better pizza but all in all it ok

    Deacy T.

    Pizza was delicious! Was disappointed they didn't have a sit down location here but the pizza. We didn't have to wait too long to get it and the restaurant was nice and clean.

    Burnt cheese pizza
    Natalie R.

    Native Chicagoan and I was very disappointed in this pizza, not a lot of flavor at all. And my cheese pizza was a little over cooked with no cheese pull. For the amount of money I expected more.

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    1 year ago

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    Lou M.

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    11 days ago

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    Lou M.

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    1 year ago

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    Lou M.

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    1 year ago

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    Lou M.

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    1 month ago

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    11 months ago

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    Lou M.

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    1 year ago

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    3 years ago

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    7 months ago

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    Lou M.

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    7 months ago

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    Lou M.

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    8 months ago

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    Lou M.

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    1 year ago

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    Lou M.

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    3 years ago

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    3 years ago

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    2 years ago

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    Lou M.

    Thanks for your review Deborah.

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    5
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    2 years ago

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    1 year ago

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    Lou M.

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    2 years ago

    Pizza and service is always good here. Staff is friendly and my order has always been accurate.

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    Lou M.

    Thank you Edgar!

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    3 years ago

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    3 years ago

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    2 years ago

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    2 years ago

    It was okay if you like deep dish. I'm not a huge fan but their salad was really good.

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    2 years ago

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    2 years ago

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    3 years ago

    Not as good as it was before the change in ownership. No more hot bread while waiting for pizza. Pizza was burnt.

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    2 years ago

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    2 years ago

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    Lou M.

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    3 years ago

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    2 years ago

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    4 years ago

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    3 years ago

    Love how the pizza has the same taste no matter what Lou's you go to this pizza is gonna hit the spot.

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    Ask the Community - Lou Malnati's Pizzeria

    Review Highlights - Lou Malnati's Pizzeria

    Was disappointed they didn't have a sit down location here but the pizza.

    Mentioned in 4 reviews

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    Jersey Mike's Subs

    Jersey Mike's Subs

    2.6
    (35 reviews)
    1.9 mi
    $

    I love Jersey mikes, but this location- NO. I would give…read morenegative stars if I could & no this isn't a one time problem, I've given grace with this location- been here 3 different time MONTHS between and it's the same crappy service. You aren't greeted as you walk in and you feel as if you're a bother even coming into eat although im the reason they have a job.. no business means no money means no hours... regarding this most recent visit and the reason I've decided to finally leave a review is because I've just had it. Walked in and was not greeted (typical from last time) waited 5 min to even be helped or asked what I wanted mind you there was no one upfront of me and no one was doing anything...when they finally asked what I wanted I asked are they speaking to me? I was just double checking because I had no interaction prior... I was responded with a rude "yes what do u want". I ordered my subs and as we get to the toppings I say "mikes way" when asked for the toppings. The kid looked at me as if I was stupid. I said "everything" to be clear, and when I said "everything" I meant, everything, I even waved my hand to show the entire spread of things. They decided to only put lettuce, oil and vin, and tomato not even the mikes way. So I spoke up and said "no I meant everything" they looked and just slapped the rest of the toppings on there carelessly. There is more to add but I don't want to waste more of my time. Won't be paying here a visit anymore. I believe it's a management issue because everyone there is the exact same.

    Mikes for sure knows what he's doing. mikes way left my grandson speechless and nothing better…read morecould fill him up, 10/10 additional review from my grandson posted below.

    Photos
    Jersey Mike's Subs
    Jersey Mike's Subs
    Jersey Mike's Subs

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    Charleys Cheesesteaks

    Charleys Cheesesteaks

    3.0
    (14 reviews)
    1.9 mi
    $

    I ordered through UberEats even though I knew there would be a longer wait because I am far from…read morethe restaurant. I don't even know where to start! Even though it took 25 minutes to get my order, the food was still HOT! Not warm, but HOT! And the drink was cold and undiluted! What?! Now the quality. Y'all, nobody told me these cheesesteaks were going to be so freaking good and with a GOOD amount of meat! The bread was SOFT! The onions were caramelized with just enough crunch left to give them character, but not enough for them to be acrid and offputting. That's not cheap cheese on it either. Not paseurized processed cheese product crap, but REAL CHEESE! I wanna know where they get their jalapenos because I want some for cooking at home. No lie. I don't know what kind of oil and season are used for the fries, but I'll make the trip out to Gurnee Mills just for a load of their fries. You would think it's hard to mess up fries, but almost every eatery in the area does. They should send spies into Charleys to discover how to do better. I'm doubling down on cardio for the next few days just for today's lunch. Worth it.

    Service was just meh. However, the Cheesesteak was below standards from other Charleys locations…read more Does not match the pictures they have posted on their walls. The serving of meat for the regular size sandwich was very minimal. Look at the picture attached. Most embarrassing cheesesteak ever made. If you enjoy overpaying for bread and less meat, this place is for you. Don't recommend this place at all. Hard pass.

    Photos
    All employees sitting on there phone instead of providing good customer service
    All employees sitting on there phone instead of providing good customer service
    Charleys Cheesesteaks
    Charleys Cheesesteaks

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    Potbelly

    Potbelly

    3.0
    (53 reviews)
    2.4 mi
    $

    Stopped in for dinner while out and about. We stopped in the pouring rain…read more Maria was very nice! We asked what they offer and she provided some options. She suggested the A Wreck and the Mama's Meatball, both of which were ordered. Both were the "Big" size that was enough to eat half right away and save the other half for lunch the next day. The food was served fast and both were very flavorful. Her meatball sub was hot (in temperature) and fresh and mine was hot (in spices) and fresh. Wow, that had quite the kick.

    I'll start with this, in a complete rain storm / windy while trying to place an order at the drive…read morethru I was getting drenched and asked the lady if I could pull forward to the window. When I arrived at the window we were met by Maria who was absolutely nice and helpful, not to mention, patient. We asked what they offer and she provided some options. She suggested the A Wreck (didn't even listen to what she said after the meat) and the Mama's Meatball, both of which were ordered. Both were the "Big" size that was enough to eat half right away and save the other half for lunch the next day. The food was served fast and both were very flavorful. Served with a smile. We will certainly be returning. We did sit in the car, in the rain and enjoy our sandwiches. My meatball sub was hot (in temperature) and fresh and his was hot (in spices) and fresh. My goodness that kind of spicy hot is hard for me to handle. WOW! Great experience all around!

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    Potbelly
    Potbelly
    Potbelly

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    Lou Malnati's Pizzeria - pizza - Updated August 2026

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