My cat has been throwing up for years, even the vets couldn't figure out what was wrong with her. Katie, at the North Poudre Pet & Feed, inquired about her vomit and thought it sounded like the problem was she was just eating too fast! We switched Munchkin to a 1/4 wet food a day (incase she was dehydrated from all the puking) and putting her dry food in a feeder ball -so she has to roll it around to get food out, making her eat much much slower- and the results were immediate! I can't thank Katie enough for helping keep my baby health and happy and my floors vomit free!!!! Highly recommend seeking advice from this smart cookie! read more

I shopped at the North College store this morning. I picked up a basket on the way in, and placed my shopping bag in it. I shopped, loading 22 rawhide chews and 6 cans of dog food into the basket and bought a 22lb bag of kibble. When approaching the register, the cashier put the bag of kibble on the counter, then placed the basket on top of the bag. She then took the rawhide chews out of the basket to count them. When she finished, she put the rawhide chews back in the basket ( shopping bag? ). I cashed out. The cashier asked if I would like help carrying out the bag of kibble. I said, "Sure.". She then stood there. I got the message that she was not going to load the grocery bag with the items in the basket. I reached for the grocery bag and proceeded to load my items, one by one, into the bag as she watched. When all were loaded, she removed the basket from atop the bag of kibble, reached for the bag of kibble when I then said, "I'll get it." As with other reviewers, I'm wondering about customer service at this store. read more

I have been a loyal customer for over 20 years. In the past year I have gone in on several occasions to purchase product and tried to pay with cash and they couldn't give me change because of the lack of funds in the register. Today, after the 6th or 7th time of this happening I made the decision that I can no longer support them. I was purchasing $50 worth of product and handed the employee a $100 bill and they couldn't give me change. I was then told to go to the bank and break the bill and come back. I'm this isn't a dollar store, this is a "high end" pet food store that can't take cash. read more

the shop may be small but they have plenty of choices inside. They have a lot of brands you can't find at other locations in the area. Also the staff is always super friendly and helpful. I've had numerous occasions when the staff go above and beyond for me. read more

WOW! The experience we had was amazing. The customer service was hands down, First Class. We felt as if we had been friends with the employees for years. They went above and beyond our expectations. The knowledge about each item was thorough and described with kindness. We ended up getting more items than anticipated because we and our puppy, Harlow didn't want to leave such a welcoming environment. The selection was fantastic too. We found the perfect Collar. read more

Poudre Pet & Feed Supply - Collar and Name Tag - Pet Stores Near Me - Fort Collins, Colorado

Only place I buy food, toys or anything animal related in Fort Collins! Love the staff and location.

My favorite place to buy food for my very picky Siberian husky! Love the staff and their knowledge on all the dog food products.

I'm not usually one to write a review online, but this place is great. When you visit the store, staff is super helpful and friendly. We have started ordering online and have a monthly subscription for delivered dog and cat food. It's pretty much always been same day delivery, which is awesome! One time they even included a free bag of dog treats with our order. Thanks Poudre Pet! read more

Poudre Pet & Feed Supply - Mars next to his (and his brothers ) promptly delivered food! - Pet Stores Near Me - Fort Collins, Colorado

Emily... Rock's!!!!!!! Alma... Haydyn,..Hayden,... And the manager Angie .. great place to shop and get what you need!! The service AMAZING.. wasting no! Outstanding!!! Emily Anna's alla went way out their way hospitality off the charts will recommend this place fOR ALL animalistic humans..... read more

This is a little gem of a feed supply store. Having three dogs and two cats with some crazy health issues (we have a doodle who is allergic to HUMANS, potatoes, cats, grass, duck, etc.), it is imperative that we find a great food. The staff at Poudre Feed is very knowledgeable and are always able to give some really good advice. They have recommended food that has worked better than what our vets recommend. Plus the food is high quality and made with great ingredients. If the food doesn't sit well in your pets stomach (which is equally as awful for the humans), take the food back and get a new one. They are great with their return policies! read more

Poudre Pet & Feed Supply on North College has plummeted in customer service. Today I went to a register with a clerk; she immediately took a phone call, ignored me and walked away. I waited for her to return, she never did. I then went to the second cashier. She finished up with her customer, ignored me and walked her customer out. I waited for her to return; never did. Finally a third clerk showed up, saw me standing, waiting for someone and asked if I needed help. No apology. The manager came out, ignored me and took a phone call. It's like: eye contact is dangerous. I'm never giving them my money again. read more

Poudre feed is _the_ place to find high-quality feed in the Fort Collins vicinity ... you can find premium brands (Innova, California Natural, Wellness, Merrick, Orijen, etc.) as well as the higher-end "commercial brands (Purina ProPlan, Science Diet, etc). They also are a great place to pick-up frozen bones, all sorts of wonderful treats, and unique toys. They also have a store on the north side of town, but note that they have separate computer systems for their "frequent buyer" program -- they will consolidate to one store or the other if you ask, though. read more

Honestly, I've seen better. Went to Poudre Feed when I first got to town to find my dogs' brand of dog food. They had it, and at an ok price, but I was put off when I saw the staff member's little dog show some less than social tendencies with another client's pet. Why are they allowing employees to bring dogs that are less than stellar with all other animals? Have had iffy customer service, and the atmosphere is cluttered and uninviting. I'm sticking with getting dog supplies online or at my dogs' daycare, where they sell the same food for a couple bucks cheaper a bag and I don't have to worry about getting mauled by a less than friendly beast. read more

Locally owned and run, I really do like this place. The pet food is a bit pricey, but it's some of the best brands out there (and compared to other stores that sell the same brands, it's about the same). The toys are competitively priced and more diverse than other stores. They have (usually) great deals on things like pig ears and rawhide (especially when bought in bulk). True, the store is a bit cluttered, but I have always found the employees to be welcoming and nice. Granted, they do usually have random employee pets wandering around, but they don't really bother anyone. As someone previously mentioned, they will refund the product if your pet doesn't like it (or exchange the product for something else). And they have a frequent buyer program - yay!!! read more

This is a great place to go to get Science Diet pet food for your dog and cat. Staff is nice and knowledgeable too! The prices are a slightly higher than like say Petsmart but not a huge difference at all. Shopping at this place is a great opportunity to support local business! read more

Great little place! On the expensive side, but I'd much rather pay a few extra bucks here than at Petco! Nice staff, cute little shop!!

I LOVE Poudre Pet & Feed. The staff is always so friendly and helpful; the prices are great (as is their rewards program; buy 10 bags of dog food, get 1 free); and, I recently discovered they deliver for free! I've utilized this only once, but it was great. I frequent both the Lemay and Vine Fort Collins locations. read more

Love going here. Staff is always helpful and informative... and friendly. They stop restocking when I arrive to lead me to the store area I need to shop and have very useful recommendations. read more

I hate box stores...I love Poudre Feed Supply. Not many little places like this left and I am going to support them. Oh, but not if they weren't nice...they are! read more

Poudre Pet is always a must-do stop on our visits to Ft. Collins from out of state. Well stocked, lots of high quality products, helpful and knowledgeable staff, and good prices. read more

This is a charming little store. Yes, it is cluttered and not easy to find what you want, always. But the customer service more than makes up for it. They will help you find anything. If you want it, and they don't have it, they will order it for you. They always go head over heels to help us out. They carry a great variety of foods and toys and supplies for your pets, particularly considering how small it is. You can also play "where's waldo" (except that his name isn't waldo) with the persian cat who hangs there. We found him in the dog food this time. I highly recommend it. read more

I have been shopping at Poudre Feed for over 25 years and go there primarily for the knowledge that the staff has. If you have a pet with allergies, digestive issues or a myriad of other problems there is sure to be someone on staff to help you find a solution. You won't find that at the big box stores. Poudre Feed is a great asset to the community. read more

Great staff and friendly service! If you need pet food or supplies this is the business to visit!

I am very picky about what I feed my dog and Poudre Pet and Feed is the ONLY store I have ever seen his food at. Ever. The staff is very happy to help with whatever you need and ALWAYS offers to help you carry your items out. The bottom line is, no matter your budget, these guys will steer you toward a better food and do it with a smile every time. read more

New to Fort Collins, I was looking for a pet supply store that sold high quality food and treats. I decided to give Poudre Pet & Feed Supply a try. The staff is friendly, helpful and seemed knowledgable. The store is small, so it's a little bit cluttered. But that's kind of part of it's charm! Buying a high-end food, I expect to pay a little more and don't mind when I'm supporting a local business. (They also offer a frequent buyer's program...buy so many bags and get one free...something the big pet store chains don't offer, so I'm still saving a little money.) If you're looking for a store with small town charm and high quality foods, this is a great option! read more

The thing I like best about Poudre feed is that the people working there know the products. My dog has severe allergies and I know that if I ask a question about what kind of dog food is best for my dog they know the answer or they will find out while i am in the store. Food allergies can take up to 3 months to get out of a dogs system from what the vet has told me so it is the most important thing to keep them on the right food. I also like the fact that Poudre Feed is always helping out animals in need at the Humane Society read more

very good pet food store. l love the clerks in the store, both fort Collins, Loveland, and Windsor. they are always so helpful. good prices on quality pet food. read more

I am very happy to say that they have opened a new store in Loveland and it is wonderful!! Nice selection, and more room to move around!! Very nice! read more

One of our cats is a very picky eater -- this is the best store for high quality canned cat food, with reasonable prices. There's also a great selection of bird seed for our wild bird feeders. read more

Make them put everything in writing. I was told if I buy 12 bags of dog food the 13th will be free. No. They have to be bought in a certain amount of time, which I was not told. I have two small dogs. They couldn't eat fast enough. I went to Tractor Supply where the bag of dog food is $3.00 cheaper. read more

Poudre Pet and Feed is a great store with the most knowledgeable helpful staff ever! Seriously why would you ever go to PetCo or PetSmart when you have lovely little Poudre Pet and Feed right here with two locations? They sell several brands of dog and cat food that do not test on animals, woohoo! Because Iams is evil - my dogs don't want other dogs dying for their kibble, that's just stupid, wrong and unnecessary. Plus Poudre Pet and Feed guarantees everything that they sell, if your dog won't eat the new food you bought you can return it, easy peasy. The employees make this store the best though. They have recommended foods, toys, stinky dog breath fixers, collars, leashes, treats, all with great success! I totally trust what they tell me because they have always been right. Poudre Pet has a frequent buyer program too, buy so many bags of food get one free - can't beat that! Plus their prices are pretty darn competitive to begin with. I took off one star because it is crowded in there but then gave it back because they don't sell animals and I am completely against pet pimps! Keep up the good work Poudre Pet and Feed! read more

I had a very bad experience with this business last night. I purchased almost $50 worth of merchandise last night. I left my car in their parking lot for less than an hour, while getting a bite to eat. When I came back my car had been towed. There was no sign saying there was any limitation regarding parking. When I called the towing company, I was told it would cost over $300 to get my car. After two hours of back and forth with the business manager, they finally told me they would pay for the tow, and handed me $75 in cash to pay the tow company, and then instructed the towing company to release my car. What a racket and windfall for the towing company (H&R). I will never do business with Poudre Pet & Feed again. While in the store people were buying pet food worth around $50 every 10 minutes. That is at least $500 per hour and then they tow your car. read more

Poudre Feed Supply WAS a great pet food store. I had been buying Healthwise chicken and oatmeal for my german shepard for 8 years in which I'm very pleased with the product. Sad to say, customer service has diminished over the years. In the pass employees have been there to assist in every way: answering questions, asking questions about pets to determine food or treats best for my dog, and helping with items bought,. out to car. Now when we go to the store the employees are bothered to even ring up your order let alone helping you out to your car with your merchandise. I usually buy 2 bags at a time and in one instance the heavyset cowboy manager felt too bothered to set his coffee down to help my wife and I out with our bags and treats. He ordered another girl to help us and as she proceeded to take our items he remarked " she could use the exercise" granted she could, but he was one to talk. Can anyone suggest a store that carries Healthwise, I prefer not to go to the north side of town. read more

It's small, slightly cluttered, and wonderful all the same! You find things here you wouldn't find at the big chain locations. The staff is friendly, helpful, and you can tell that they enjoy working there. Specialty foods and treats that my dog and cat both love. It's out of my way to go there, but I still wouldn't go anywhere else. read more

We agree with the other reviews--we'd rather buy our products here than the larger corporate chains. The staff always bends over backwards to help, and though the customer may have trouble locating items in the store, the sales people always seem to know exactly where to find what we're looking for. We enjoy the staff's animals wandering around, and like taking our dogs in to give them some extra human/canine/feline interaction. On the other hand, lately I've avoided going in to this North store and have gone to one of the other 2 store locations in town. I've not liked seeing how one of the staff's dogs is treated. Luna seems to be scapegoated by her owner as well as other staff-she seems to be treated gruffly, talked to unnecessarily harshly, and tied on a short tether to the cash register counters without any room to move around. I've heard many of the staff compliment other dogs who are in the store-whether they're owned by staff or patrons-but I've never heard Luna's owner or anyone else give her any positive attention or praise. I usually feel distressed after witnessing the treatment of Luna. read more

I've been shopping at Poudre Feed Supply for 30 years! That's how awesome they are. They've always carried quality food and have good prices. You can always tell a good store when the employees are happy; in other words, it's obvious that they are family. I knew the owners when they ran their first two stores, and they've done an amazing job of creating 6 convenient locations. They are awesome people with awesome people running the business. I've always been treated with a welcoming warmth and a sincere willingness to help, including special orders. They are the epitome of a classy, well-run business. I absolutely love them and will always shop there. They're also wise to the ways of big pet food. I trust them implicitly. read more