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    Ask the Community - Poverty's Pets

    Review Highlights - Poverty's Pets

    We recently adopted our 2 yr old dog, Cali, from Poverty Pets.

    Mentioned in 2 reviews

    Read more highlights

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    Puppies N Love

    Puppies N Love

    (89 reviews)

    me and my girlfriend just came into play with some puppies because we've driven by here multiple…read moretimes and finally stopped in. Cam provided 5 start customer service while also juggling other families and crazy puppies. We will be back

    I am filing this complaint against Puppies N Love regarding the sale of a dog that, in my…read moreexperience, was affected by serious hereditary health issues that were not adequately addressed after purchase. I am requesting that this matter be reviewed because I believe the business failed to provide fair and meaningful resolution despite the significant financial and emotional hardship that followed. After purchasing the dog and bringing it home, we learned that it had major medical problems that ultimately led to more than \$8,000 in veterinary expenses. Both our veterinarian and the surgeon advised that the condition was hereditary. Despite receiving this information, Puppies N Love has not, in my view, accepted appropriate responsibility for the costs associated with the dog's condition. Any assistance discussed appears to be limited to store credit rather than meaningful reimbursement for the substantial out-of-pocket expenses we have incurred. I am also concerned about the representations made during the sales process and the company's warranty practices. At the time of purchase, we were given the impression that the dog could potentially be bred or shown, which suggested a certain level of health and suitability. Because of the dog's medical condition, those options are no longer possible. This has caused me to question whether the dog's health background was fully disclosed and whether the information provided at the time of sale was accurate, complete, and responsible. As a result of this condition, our dog now requires two surgeries and may face a diminished quality of life at a very young age. This experience has been emotionally distressing and financially damaging. Through this complaint, I am requesting a fair resolution, including meaningful reimbursement for the veterinary expenses related to the hereditary condition, as well as accountability for the manner in which this sale and its aftermath were handled. I believe consumers deserve transparency, accurate disclosures, and responsible follow-through when serious health issues arise after the purchase of a pet.

    Arizona Small Dog Rescue - "Rolo" aka Luna enjoying her best life. Thank you Arizona Small Dog Rescue!!! - White Sands, NM

    Arizona Small Dog Rescue

    (236 reviews)

    We adopted a dog from them a couple weeks ago and everyone was so nice when we came in to meet him!…read moreI guess the dog we picked was a favorite and it really showed because everyone wanted to come say bye to him and was so excited he was getting a forever home and he was so excited when they came out which really shows how well they treated him. You can tell how much they care about the dogs they have there!! They also wanted updates on him and how he was settling in and it was just all around an awesome experience and we absolutely LOVE our new dog!! He is such a sweetie pie and exactly how they described him. I got a like 8 page meticulous medical report on him and his health because he was part of a group of dogs they got from an overcrowded home and quite a few were sick when they got them. It was such a great experience and when we are ready to get another dog, we will absolutely be back! Couldn't recommend this rescue more!!!

    We went to Petsmart in 2012 for cat food. Had no plan to come home with a dog. This small dog…read morerescue pulled small dogs from the kill shelter who were going to to be euthanized Monday, and take them to Petsmarts to find them a home. We knew no one knew much about the little fella. He melted our heart, and our daughter had fish, hermit crabs, birds, and cats, but never had a dog yet. He melted our hearts. When we picked him up he grabbed onto us. And didn't want to be put back down. Needless to say we came home with a pup and cat food. He needed some veterinary care. After a week he was doing great. He has gluten, soy, and dairy allergies just like us, so he was a perfect fit. We were perfect for him as well since our eyes were open to his needs and how to feed him. We have had him 13 years now. He is 14 and is still the same happy silly pup. I don't know how they obtain dogs these days, but we are thankful he is a part of our lives.

    Arizona Humane Society - South Mountain Campus - This woman doesn't care that someone sprayed poison on cat food or that cats starve to death. Rude condescending liar.

    Arizona Humane Society - South Mountain Campus

    (183 reviews)

    The respect, and calmness, and the way they do euthanasia at such a low price it really provides a…read morebig service to the valley. I had a very ill dog that was terminal, and we had finally decided. It was time to let him go as he was beginning to have days where he suffered a little. I couldn't afford any of the other places, but I checked with Arizona Humane Society anyway and their price was excellent. I did the type where you sit with your dog when they give it the tranquilizer then they leave you in a dimly lit room with soft music and led candles and when you've had enough time and said your goodbyes, you press the doorbell on the side of the wall and they come in and they take your sleeping pet into another room where they give it its final shot. For my size dog this service plus communal cremation cost $180. If you don't want to be there when they give the tranquilizer shot then it cost even less. They also have for a little bit more an option to get the ashes back and there's also options for nose, prints and paw prints in clay or ink but seriously you can do that yourself and save yourself money. I will say first before this happened. They did do a quick check up to verify the heart condition that he had and I brought medication showing that he was on it, but that it wasn't working anymore.

    I adopted my son (2.5-year-old rag doll cat) here this past June 2025 on one of their free adoption…read moredays. He was already neutered and had all of his vaccines. There was a medical disclosure online. that he had gingivitis, but as a first time cat owner, I researched that this is pretty common in young cats and can self resolve without treatment. About 1/2-year later, he still had the gingivitis. Since he was adopted from and already well known at this clinic, I scheduled an appointment for a dental cleaning/procedure of pulling infected teeth if needed here too, for continuity of care. Upon scheduling the appointment, I had to pay a 10% deposit fee over the phone by reading out my card number, which was about $90, assuming tooth would have to be pulled for total cost of $900 (I DO NOT HAVE PET INSURANCE). Due to this possibility of pulling teeth, this appointment was booked as a surgical procedure. They offer these appointments Monday through Thursday only and lasts all day: You are to drop off your animal at 7:45 AM and pick them up around 4 PM or earlier if the providers done earlier.) Prior to my appointment, I was texted a required prescreening questionnaire which I filled out prior to my appointment. It also came with preparation instructions including allowing your animal to drink water freely but have nothing to eat after midnight. On the day of the appointment, I arrived 15 minutes early as instructed, around 7:45 AM, but I found myself waiting outside the clinic as they opened at 8 AM. I checked in, and was almost immediately taken to a room to be triaged by the vet tech. Then the provider came in, examined my son, and took him back. He was ready for pickup around 3:30 PM, but I was busy and ended up picking him up at 4:30 PM, which did not prove to be an issue. He needed less work done than expected, so I ended up actually paying $375.50 by card (SEE SCREENSHOT ATTACHED FOR THE COST OF THE ENTIRE APPOINTMENT). He did not have any teeth pulled. All in all satisfied with my experience with this campus of the Arizona Humane Society! I adopted my boy from them, and he will continue to receive all of his care from them.

    Follow Your Heart Animal Rescue

    Follow Your Heart Animal Rescue

    (59 reviews)

    Best Rescue Ever. We had a bad experience with another rescue and Follow Your Heart Rescue was very…read morepatient with us The process was super easy and they were very thorough on the adoption process. The best part is they informed us how their rescue works and assured us that they are there for us 100% through the whole process. Even after adopting your new pup. I love how super quick they are to responding to messages, emails, phone calls. They really want to find their puppies and dogs, a forever Home. We are happy with our new Pup Tank and we renamed him Milo. Thank you Follow Your Heart Rescue for allowing us to believe in 2nd chances and helping us find our new fur family member! He is so loved! Ohh and spoiled!

    We love our puppy Andy that we adopted this April! We met him at the Petsmart event and fell in…read morelove. The event was a bit chaotic in knowing how to fill out what to get to meet a dog but it all worked out. We were shocked novody else was interested in this sweet boy and his foster eas very kind and informative to help us make sure he was a good fit for our home. They were also very patient with us running around to grab supplies. While the adoption fee is a bit higher than some rescues there is a tax break and it's nice that majority if the shots were paid and planned along with the neutering. Andy came home healthy with us and immediately took to his big sister who he loves so much. It was nice that he had spent time with his siblings so he was used to having another dog around and is just a great pup for our family! Can't imagine not having adopted him the day we met him.

    Poverty's Pets - nonprofit - Updated May 2026

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