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    Powerpak Industries

    5.0 (2 reviews)
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    Butbee Moving

    Butbee Moving

    4.8
    (93 reviews)
    12.4 mi

    They were very careful and would ask questions and clarification to make sure where to put my…read morestuff. They were very professional. This is my second time using them for moving.

    DO NOT BOOK!! They changed the times and were ultimately changing the dates, when they finally sent…read moresomeone..Elmurod, arrived with another mover, he was incredibly rude. He started by telling me he needed to pack the TV in boxes and would charge me extra. Which I replied to by telling him he can cover with a blanket and Saran Wrap, which he ended up doing. But not after arguing. I called my fiancé to come speak to them as I felt uncomfortable, my fiancé asked him about his attitude and comments, and he quickly retracted, saying he only gets paid $20 per hour. Why is this my business when I'm getting charged $85/hr? My fiancé then asked if he had any issues with the move that we could just cancel all together. Elmurod never replied, but they proceeded with the move. During the six hours they were there, Elmurod was constantly on his phone. They eventually called a third person to help them move. However, upon arriving at our new house, Elmurod said he couldn't move our couch upstairs, it had the same layout as our previous home. We asked Elmurod and the extra mover to try and move the couch, and the other guys said they would. Not only did Elmurod demanded us to pay each man a $50 tip, but he also wanted to be paid upfront, even though they hadn't completed the job. We asked Elmurod to please work on the couch as the final item to be moved. To our surprise, while we waited for them, they simply left and let our couch in the garage and other furniture with our door open. As well as a bunch of packing trash behind. When I contacted their manager I been getting the run around, I shared photos of damaged furniture and shared the additional $190 I had to pay to get our couch moved upstairs. Still no reply and no resolution. I will be filling a claim. Furthermore, our dining table and chair got damaged during the move, even though you pay additional for their insurance they won't honor it. They contacted me and refused to provide a refund for additional movers to complete the move of the left over furniture and also stated they wouldn't provide any money back due to me leaving a negative review.

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    Everything was packed with care.
    Everything was packed with care.
    Alex and Albert

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    Alex and Albert

    Powerpak Industries - packingsupplies - Updated June 2026

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