You can't go wrong hiring JD! Great experience and went the extra mile on a Saturday to fix our HVACread more

I initially thought about taking off a star because John arrived outside of my appointment window,…read morea pet peeve of mine, but then I remembered a few things: he came on a Sunday, on less than a day's notice, Arlington is very far from Upper Marlboro, the appointment before me went over, which can happen to anyone, and most importantly, small businesses are the backbone of America. John was very polite and immediately told me my HVAC closet smelled because a mouse died in there. He also called a relative while at my place and on the way home to give me their suggestions on dealing with the smell, which has nothing to do with HVAC and is above and beyond in my opinion. Yes, I did have to pay the $100 fee to come out. I paid in cash to not have to pay the 10% processing fee. I was fine with paying this to have someone come out so quickly, and on a Sunday. Would call again. When my problem actually involves HVAC repair.

Had a drainage issue with my Bosch dryer. Mohamed quickly diagnosed and it and did some…read moretroubleshooting. He explained what he was doing and what the next step would be if he couldn't clear the drain. Luckily he was able to clear the pump and we're back in business.

They recently did work on my dishwasher and I am super satisfied. The technician was prompt and…read morecommutative. When a part was needed there wasn't unnecessary delay, he picked it up and I was good to go the next day! Great experience overall and will definitely use them again.

We had an excellent experience from start to finish. The team was professional, responsive, and…read moreknowledgeable, and they took the time to clearly explain everything instead of rushing through the appointment. The technician was punctual, respectful, and made the entire process feel smooth and transparent. It's hard to find companies that combine honesty, quality work, and great customer service, but they absolutely delivered. I would definitely recommend them to anyone needing HVAC services!

I was in search of a full air-duct overhaul and reached out to McMurray's to start the project…read more They responded promptly and followed up with a phone call, which I really appreciated. Although there ultimately wasn't enough time to complete the full scope of work, they were transparent about that from the start. The communication was clear, timely, and professional throughout the process. If I need HVAC maintenance in the future, I will definitely keep this company on my short list.

I was in need of second-opinion and consultation regarding a leaking HVAC unit. I wanted to make…read moresure the leak was difficult and too costly to repair, and whether a new installation is advised. We discussed on the phone for a long time what the issues were with the hvac unit. He listened carefully to the whole saga of the hvac unit and laid out the various options he thinks I have--all this before being asked to work on anything. He went over the details of the tests he could run and answered every one of my dozens of questions. He answered my texts throughout the day and night. He made time in his busy schedule (squeezed in my appointment late in the day and had to work late) to run another leak test that I asked him for. He gave me the assurance I needed, not to mention a very fair pricing for the urgent leak test. Carlos is the most trustworthy contractor I've ever worked with. I appreciate his time and caring through the process. I can't recommend him enough. I figured this is the least I could do in return for his help.

*Foo Fighters voice* I got a confession to make -- I haven't gotten an inspection since my last…read morereview LOL! As soon as I realized this I rushed on it (last year was long, it just did not come up for me at all. One thing I really appreciate about Carlos is how personable and professional he is. I emailed him just a few days ago, and here he already was! There was a bit of confusion with the time -- he initially said tomorrow, but he ended up coming today, but it was all good! As with the previous time, he gave me plenty of heads up before his arrival -- in this case it was 35-40 minutes. It's always awesome when these professionals are mindful about shoe covers. He actively took them on and off as he stepped in and outside. I have had and seen plenty of folks who do not care or just get lazy. Much appreciation there. And this visit was way quicker than his last one since he was already familiar with the unit. Last time I said I may have a go-to -- I'm convinced now. I will be supporting Carlos and C & V as long as I can.

Had a problem with my heat pump in the middle of a heat wave. It's 98 degrees, and the day before…read morethe 4th of July weekend. So when I called Chris he warned me they were very busy. Called me first thing in the morning with a time slot that day. The technician JJ came out and had the problem fixed in under an hour. The whole team is incredibly professional, knowledgeable and courteous. Have had this service performed by other companies, and their rates are totally in line. Wish they did more than HVAC.

Had my first routine HVAC maintenance with D&A Heating and Cooling this past Friday, and overall,…read moreit was a great experience. My technician was friendly, professional, and clearly communicated his arrival time within the scheduled window, which I really appreciated. He walked me through everything he was doing and explained his recommendations thoroughly. my After he left, I did notice that my AC wasn't cooling and was just blowing room temperature air. I gave them a call, and it turned out the unit hadn't been fully reconnected. The technician gave me a clear window for his return, came back promptly, and fixed the issue quickly. Mistakes happen, but what really matters is how they're handled and I was REALLY impressed with the communication and resolution. Great service overall, and they definitely have my business moving forward!!

Water heaters last about 10 years, Zivko, from Payless Plumbing installed my last water heater 10…read more1/2 years ago. I remember that Zivko was one of my first 5 star reviews for a service industry. Zivko's professional hard worth ethic and dedication to the industry has kept his 4.8 star review status over the last decade. He arrives on time, works hard, and sells quality products. He has reasonable and competitive prices. He even helped me with a problem not related to the water heater. That is service above and beyond. Zivko, is so pleasant and easy to work with. He does a great job and I have the utmost confidence in his company and his work. I highly recommend him.

I had a great experience working with Zivko. He did an excellent job!Everything is working…read moreperfectly. What stood out most was his patience, professionalism, and attention to detail. I really appreciated his thoroughness and problem solving skill. Will definitely reach out again if another plumbing job comes up. Highly recommended!

Not sure why Sam has this business name vs the one I saw AZ Hvac name in the contract, but I can…read morevouch for Sam. He's great! He installed 2 mini splits in my home I recently moved in and it's been working very well for the past month just like he said they would and in time for the middle of the summer. Before, my home had window ac units and they didn't even seem to work. He may have multiple projects He's working on at the same time, but he does maintain regular communication, is honest about what he sees and says what he's going to do, and commits to when he can come. I would 100% recommend

I had a terrible experience when this HVAC Company. Last year they came to "fix" my HVAC because I…read morewasn't getting any heat. The "fix" did not work. They refused to come back and told me not to contact them anymore. I was left wearing a coat inside the house, relying solely in space heaters. I am a senior citizen. Another company came to fix my HVAC. Capitol Hill still hasn't refunded me the $1500 they charged me. I definitely do not recommend them. .

I read the reviews and saw the pics and was feeling good vibes regarding this company. Let me start…read moreby saying that I was so excited when Earl informed me that I could receive same day service. I sent pictures, discussed the process, pricing, and even what to expect and how others prepare once the water was turned off. The men arrived on time, they were greeted and then proceeded to tackle the four hour project. After removing my system, I was presented with price gouging ...$350!! I was informed that the pipes would have to be replaced because my system was corroded! During this conversation, I noticed that the *meter was still in place!! Earl informed me that the *meter would be removed and reinstalled in order to get to the water heater out of the space; I was remembering that it wasn't removed with the prior installation. After sending multiple pictures, giving the year that my home was built, and believing I was dealing with exceptional professionals, I was not expecting any surprises. After being presented with an unexpected fee, I called Earl and he didn't take responsibility for not informing me that there could be a chance that the condition of my pipes could be an issue ... at this point I'm remembering to breath and just asking Jesus to take the wheel!! "Supply and install new manufacture required expansion tank and relief valve vent tube" was included in the initial proposal. Looking at the before and after pics, the condition of my pipes was not an oversight! Please be careful and request an itemized statement with the proposal b/c Earl informed me that b.c the *meter was not removed, I received a credit and only owed an additional $100 ...what a shame. Thank you to the men who did the work and left my home spotless!! Blessings.

I am Jenny Du. I posted a plumbing service request and received a call from your company. You…read morearranged for your plumber Earl to contact me directly. He claimed to have spoken with my tenant, understood the issue, and could come later that day for an inspection. He stated clearly that there would be a flat rate inspection fee of $59.95, as advertised and above message sent to me via your Yelp page. I provided my credit card number based on that agreement and waited for updates. By 8 PM, I had received no call. Upon contacting my tenant, I learned that the plumber had visited, did minimal work, stayed for less than an hour, and left. I immediately checked my credit card and found an unauthorized charge of $495. The next morning, I called your number but received no answer. When I reached the plumber directly, he admitted he was going to call me but chose not to because it was "too late." He claimed the $495 was a "inspection fee" and that an additional $450 would be needed to complete the repair. We had a brief dispute, and I informed him I would pursue this matter through formal channels. I have since disputed the unauthorized charge with my credit card company and am awaiting resolution. Meanwhile, your continued efforts to contact the property owner through third parties to seek payment are inappropriate and unacceptable. I hereby put you on formal notice of the following: Your advertising and initial representations were deceptive and constitute fraud; You intentionally avoided contacting the cardholder at the time of visit under the pretense of it being too late; You charged a significantly higher amount without authorization; No actual repair was performed since the water was still leaking. and I have written statements, messages, and screenshots from multiple tenants to confirm this. You are instructed to cease all informal contact attempts with me or any associated parties. This matter will be resolved solely through formal and lawful means. If you believe you have a legitimate claim, you are entitled to pursue it through legal channels--as am I. All further communication from my side will be documented and may be used in future legal or consumer protection actions.

Excellent Excellent Excellent!!! Vic came through with a short notice and was very knowledgeable on…read morethe issue. I highly recommend!

Called Vakh for our AC problem early this afternoon. He stopped by as promised and fixed the…read moreproblem. We are happy we got our AC back before hot and humid days. Vakh and his buddy are professional and knowledgeable. They took the time to work up the problem and addressed it quickly. They did not charge me anything to come out and their service fee is reasonable. Definitely recommend their services! Keep up the great work, Vakh!

I'm very pleased with the service that Saul provided and would definitely use Tim Whistler Plumbing…read more& Gas Fitting in the future. There was an initial mixup about the appointment time, but that was soon sorted, and Saul contacted me prior to his arrival and arrived on time. Quickly getting to work, he identified the problem with our gas insert. He was able to fix the immediate problem to return it to working order and then explained what was happening and why. He also provided what next steps would be for a more permanent solution. It was a very professional, friendly service call.

They are professional, punctual, knowledgeable and do good quality work. I very much respect the…read moretechnician, but the problem appears to lie with the company's practices and fees. The main problem and downside is that they are very expensive and overcharge. Despite the Yelp page saying that the company provides a "free estimate", I was quoted $49 for the technician to travel. In addition, if I had not chosen to go ahead with the repair, the company would have charged me an additional $150 diagnostic fee. Essentially, despite the yelp profile stating a "free estimate", it will cost you closer to $200 to get a quote. I see this as false advertisement. In addition, when the technician concluded that the problem was the capacitor, I received a final quote of $600. When I googled the price of the same capacitor online, the price range was in between 75$ - 150$. Essentially, they are charging a premium of at least $450 per replacement for a single part (capacitor). Despite their professionalism and quality work, I do not recommend this company for the reasons stated above. If price is not a concern for you, and you would rather pay twice the market value for a job then you should definitely choose them. EDIT: I actually googled the price of a capacitor and offered to buy my own. I was told that by the technician that if I purchased my own capacitor that the company would not install it. In conclusion, they did not address any of my concerns. Unfortunately, after reading the other bad reviews, there seems to be a consistent pattern of discrepancies between what they tell customers and what they instruct technicians to say on site. Making an honest living is so much more rewarding than making it dishonest living.