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    Practical Pet Care

    2.7 (3 reviews)

    Services - Practical Pet Care

    Pet sitting

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    10 years ago

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    9 years ago

    I wouldn't take my dogs anywhere else! Amazing care and personal service plus great pricing make this a no-brainer....

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    10 years ago

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    Indian Shoals Pet Resort

    Indian Shoals Pet Resort

    (18 reviews)

    I have taken my dogs for boarding and grooming for over 20 years and I couldn't say enough positive…read morethings about this place. they are very personable , accommodating and take such great care of my fur babies. I moved to Smyrna and wish I could find a place like this. I highly recommend.

    A completely unprofessional experience ... We were seeking a…read moreplace for our dogs from 10/4 to 10/14, but our normal place as booked. This was our first and LAST experience with Indian Shoals. We received an email at 5:17pm on10/3 requesting a deposit payment by 5:30pm. My spouse went online and paid. The payment processed through their system at 5:32pm (it shows a 5:26pm time from our bank). I get a text at 5:53pm stating our reservation was cancelled due to no deposit. I text them and inquired about it, they said it was processed too late (their system!) and the reservation was cancelled with NO REFUNDS. After some banter, they "did me a favor" and fixed it - what "favor" it was your system issue?! So, I agreed to allow my dogs to stay. I dropped them off at 2pm on 10/4 with an expected pick up time at or around the same time. On 10/14 I get a text if my dogs are not picked up by 11:45am there would be a late charge (even though I dropped off at 2pm!). I arrive at 11:57, due to some traffic SO they tried to charge me $15 each dog for being late. I told the front deck employee I dropped off at 2pm, with a 2pm pick up. She said "our system" shows 11:45 scheduled pick up, so your late. I paid the $15 each dog "late fee", it is $30 total, after some banter with the front desk employee ---- BUT, they have lost any future business from me. After I reviewed the invoice emailed to me, I noticed I was charged for an additional day of boarding. I had to call and request a refund for their error. I was told they "don't do refunds" - this was their error and they did not want to refund it! ... they finally agreed to refund the $57 over charge, stated it would be refunded to my credit card. After waiting three days for a refund confirmation and several follow up conversations, then they said they would mail me a check for the $57.00. A refund that could have been done same day took over a week to receive via check. Very unprofessional! While I understand owning and operating a small business, their policies add more stress to the process, the person who handles their text interactions is rude over text, and check your invoices for errors. Now lets talk about my pets - they were literally starving when I pickup them up on the 14th. They each ran into the house searching for food and water, acting like they never ate. I supplied ample food for each dog, enough to have extra, which I never was offered back (I forgot to ask with all the frustration). They can keep the extra food, but hopefully this review helps others make better decision on where to trust their animals. Just Stay Away !!!

    Sweet Dreams Pet Sitting

    Sweet Dreams Pet Sitting

    (5 reviews)

    I have used Sweet Dreams Pet Sitting in the past, 2-3 times and had OK results, and we recommended…read morethem, but this time will be our last unfortunately. This is due to a nasty and rude letter Cindy left us and we were able to read upon our return. Evidently Cindy took issue with our home have security cameras which made her feel we were watching her, which couldn't have been further from the truth. Like most modern families, we have security cameras in and around our home. These are not hidden, they are in plain view for everyone to see. We have an alarm, etc. We have 4 cats and one gecko that we ask Cindy to watch. She comes over once a day, for about 30 minutes to feed the cats, clean the litter and water the gecko. So over 7 days, about 210 minutes she is on the home. The remaining 23 and 1/2 hours of the day it is nice peace of mind for us to have technology to protect our home and to check in on our pets because we are very close to them. We have had these cameras every time Cindy has watched our home and it has never been an issue before. We are talking about one camera on the main door coming in and my son has a "gecko cam" in his room because geckos are nocturnal and he wants to watch it. So Cindy not only left a snotty letter saying she didn't have anything to tell us because we were "watching her" but she defriended us online, all because we have two cameras in our home. This is 2019 Cindy, people have cameras in their homes. It isn't like you were house sitting and we watched you the entire time. We saw you once, the first day. Every other day we got notification that you arrived and that was all we noticed.These cameras weren't installed in every room and they were not hidden. If you cannot accept people securing their homes then maybe you should get into a different line of work? The first day you came over we got an alert on the gecko cam and noticed you trying to disassemble the terrarium and move the heat lamp, which could have killed the gecko. So my wife called you and walked you through how to open the front so you could water the gecko. That was it! You knew we had this camera the last time you watched our pets because you unplugged the heat lamp because you thought it was burned out and over heating, so we called you to tell you to plug it back in and not change anything. We have considered you to be a friend of our family and referred you to many, but to come home to read your nasty note, to see you blocked us on FB all because we have security cameras is just too much. Then when we try to message you about the note and tell you nobody was watching you, we get no response. This is exactly the wrong thing we needed after a 7 hour drive.

    We have used Sweet Dreams Pet Sitting for over 6 years and love the service. Knowing that your pets…read morecan stay comfy and cared for in their own home gives you peace of mind while you are away. Plus it's wonderful when you return home and you don't have to wait to see your pets and you don't have to make an extra trip to a kennel to pick them up.

    Pawville

    Pawville

    (37 reviews)

    We LOVE Pawville! It's our go-to boarding spot for our two dogs, Ned and Bonita, and they've taken…read moresuch great care of them every time. Why We Keep Coming Back: * They stay in Pawville's "townhomes," which are super spacious and include both indoor and outdoor areas--perfect for comfort and play. * We genuinely look forward to the daily photos and email updates the staff sends. It means so much when we're traveling, especially during longer trips--it gives us peace of mind and keeps us connected to our pups. * The facility is clean, well-maintained, and welcoming. We were able to tour it before our first booking and felt totally comfortable leaving Ned and Bonita in their care. * Bonus: they offer a multi-pet discount, which is great when you're boarding more than one dog. It's clear the team at Pawville truly cares. We're so thankful to have found a place that treats our dogs like family!

    We liked the fact that they sent us pictures every day but we had a frustrating experience. We…read moreboarded 5 pets and we decided to pick up three of them a day before because they were having "accidents" in the pen. We were told the latest pickup was until 7:00 pm, and we arrived right at 7:00 after communicating our timing. The facility was already closed, and staff refused to release our pets, saying it was "7:01." That level of rigidity was disappointing, especially since we had communicated ahead of time. It also resulted in an extra day of boarding. To make matters worse, two collars were missing at pickup and we had to return again to retrieve them. Unfortunately, not a customer-friendly experience

    Practical Pet Care - pet_sitting - Updated June 2026

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