Unfortunately, my experience with Merry Dental Care Center has been frustrating. I submitted…read moremultiple requests for a consultation that went unanswered. In the past, the office also canceled appointments and did not reschedule them in a timely manner, making it difficult to maintain consistent dental care. Most recently, when I called to schedule an appointment, the front desk informed me that the doctor was backed up and, because too much time had passed since my last visit, they would not be able to see me. The lack of communication and difficulty scheduling appointments left me feeling unsupported as a patient. I hope they can improve their responsiveness and patient scheduling process in the future.

Good experience at my fist time to Merry Dental. Everyone was really friendly, especially my…read morehygienist, Emily. Will continue to go there!

My appointments at Molldrem Family Dentistry always go smoothly. The hygienists are always friendly…read moreand polite, and all of them that I've had appointments with have done their job extremely well. As is to be expected, some are a little rougher than others but they always seem open to feedback if you need something done differently. Dr. Molldrem is also extremely friendly, and he is able to quickly perform exams so you don't spend too much time waiting around. The reason I've bumped my review down to 4 stars is that my family has occasionally had issues with miscommunications between the office and insurance companies regarding payment and coverage, leading to some confusion. But otherwise, we've usually had great experiences with Molldrem Family Dentistry!

Long story short, money-hungry, impersonable, and immature…read more Was recommended Moldrem by my insurance provider because they testified to my insurance that they could accommodate my allergies. Scheduled an initial intake at the Lakeville location and things went smoothly. Met with Dr. Molldrem and he was keen on everyone getting 'paid what they were owed' in the context of my insurance lowballing him. Mind you, the staff drive luxury SUVs and they have TWO locations. Several MONTHS later I have my teeth cleaning and not only could they not accommodate my allergies, they never had the intent to. Furthermore, they refused to coordinate care between me and my Medical Doctor to figure out appropriate treatment based on my Dr.'s medical orders. I asked politely to receive updates within the week regarding sussing out my treatment plan and they told me to get lost. I asked for recommendations on who else to go to if they couldn't get the job done and they told me to check with my insurance (HAH!). So here I am without any of the treatments they had agreed to help me work through. I called to file a complaint and the Eden Prairie location told me that this all had 'nothing to do with their professionalism' and that 'if I was unhappy with my care I could always find someone else'. I would say that treating me like a burden because I'm not filthy rich is a professionalism issue but whatever. Don't go here unless you love feeling awful.

I wrote a review 7 years ago upset that many of the cavities my son received were not necessary. We…read morehad two other opinions and two board certified dentists agreed after looking at the films. One local dentist and one in Ohio. I recently heard about another family concerned about how many cavities Dr Dickey filled for them. Please beware.

I am very happy to have Dr. Dickey as my dentist. My previous dentist, whom I have for almost 20…read moreyears had retired and I needed to find a new one. I can say that it is not easy to do, especially when I had trusting relationship with my dentist of many years. At that time my son recommended Dr. Dickey, saying "mom, I think Dr. Dickey will be right for you because he is awesome and I trust him with all my dental work". It was enough for me, and since then I also formed trusting relationship with Dr. Dickey and his dental team. He is very professional, with a great work ethics and personal communication skills. His explanations of the procedures are simple and clear, and all the dental work is done quality and good. Last year my daughter and son in law become Dr. Dickey's patient's through my recommendation and also are very pleased with his practice. I would love to recommend Dr. Dickey to anyone who will ask me.

I booked a new patient appointment in April for end of July new patient appointment. I had checked…read morewith my insurance and called the office to confirm they accept my instance. The day before the appointment, I receive messages that my new patient paperwork isn't complete. Doubled checked with the company that I had completed it, sent records, etc. They eventually found it once checked back in their system. Shortly after I received texts the day before that they don't take my insurance now. when I asked what the confusion was they blamed it on their call center and my insurance for not being updated. No ownership at all. I'm now 3 months out from my initial request without a timely dentist intake. I don't recommend. I did personally speak with the staff unlike what this review response was implying and this was the result.

I've been coming here for about 7 years. Love this place, love Dr. Tran and loved his staff before…read morethe merger. The new staff is not as good. Hence, the 3 stars. They are pleasant enough, but not even close to warm and welcoming as the staff he had before. His staff before was also really on top of things. They knew what my insurance would and wouldn't cover and cost for work, the new staff just says I need to call my insurance and leaves it at that. They also have lost appointments and records so that's not great.

I had a crown replaced on short notice and was extremely happy with their work. The entire staff…read morewas terrific.

I stumbled upon this office thanks to my dental insurance. I always try to stay in network with my…read morehealthcare providers, & lucky for me -- Bruce & Graham Merry's office is conveniently located for me & in network! I'm so glad that the Merrys are covered for me, & if they ever happen to end up out of network, I might consider breaking my personal rule so I can continue to be their client. I had no wait in their office for my annual check up & cleaning, except for the few minutes that I took to update my paperwork. The front desk staff was helpful when I explained my insurance doesn't mail cards for us to use at appointments, & they were able to get my benefit info any way. Graham took care of my annual exam, & Kelly took on my cleaning. Both were super professional & better yet, friendly! It was one of the most entertaining dental appointments that I have had because Kelly kept the conversation going & we chattered about high school & college reunions. If you're the type of person who hates conversing with your health care providers, then this isn't the office for you, but if you enjoy a more personal experience & forming a trusting relationship with them (& being treated like a person, not a patient), then don't pass up the Bruce Merry office! Best of all, you'll be treated to Keurig coffees & hot cocoas. Any dentist office that promotes coffee drinking is a winner with me. No one flinched when I grabbed a cup on my way out the door. (Yes, you just cleaned my teeth, & now I'm ruining your handiwork by indulging in more coffee for the day...oops!) For once, I'm actually not dreading going back to the dentist in six months...

Recently, I visited Dr. Gallagher for my teeth issues. To my surprise, he gave me one-on-one in…read moreperson consultation and provided me with thorough diagnosis and treatment advice. His caring assurance assuaged my worries and boosted my confidence in getting treatment. Also his staffs were awesome! They guided me and helped me on various administrative questions. I strongly recommend Dr. Gallagher and his team for anyone who needs personalized dental care. Thanks. S Yoo from Eden Prairie

Dr. Mike and his team are the best! I had the worst TMJ pain/headaches for years, and within two…read moremonths of treatment from Dr. Mike I am pain-free. I am truly so grateful.

I went to Tonka Smiles for a cleaning and exam back in 10/2025. They are in network with the…read moreHealthPartners dental insurance I had at the time and offer nitrous. As someone who prefers female dentists, I love that the staff is all women. :) The team - Dr. Phillips, Julie, RDH, Kara, RDA, and the front desk staff - are friendly and thorough. The main reason this rating is 4 rather than 5 stars is that I felt they recommended work I didn't really need, specifically a crown. Dr. Philips recommended a crown on my bottom right molar where I had a root canal in 11/2017. I'm 8 years out from the procedure and neither the endodontist who did the root canal nor the 3 general dentists I saw between 2018-25 said I needed one. Though she said it's common practice to place a crown after a root canal to avoid the tooth from breaking, I'm reluctant to undergo a procedure on a tooth that has caused zero issues for 8 years. At first I thought she found something other dentists missed but later realized that 4 other dentists (endodontist followed by 3 general dentists) would have said something sooner if I really needed a crown. Other than the root canal, there was no abnormal findings clinically or on the x-ray that convinced me to follow Dr. Phillips' recommendation that I get a crown. Now, if I had a cavity, I would get that filled right away to avoid further decay. But when none of my previous dentists over the past 8 years told me I need a crown and I'm not having pain in that tooth, why create work when none is needed? She also recommended fixing a small chip on one of my front teeth and Invisalign from my bottom teeth, though both were cosmetic so I declined. By comparison, my previous dentist of 5 years NEVER recommended any of the above work. To her credit, Dr. Phillips wasn't pushy about getting the work done. When I asked if it's likely I'd lose the tooth over the next few months if I don't get a crown, she couldn't say. I know it's not always possible to predict medical/dental outcomes but her not knowing told me that I didn't have to make a decision right away and I'd likely be fine without the crown. If the recommendation for a crown was made because I had pain and/or a fracture/other abnormal pathology was found, I'd be more on board getting it, especially if I had been going to the practice for years and didn't need dental work beyond cleanings until now. But as a first time patient to the practice, having a procedure recommended for a tooth that hasn't caused pain or other issues for 8 years makes me question whether I truly need the crown or it's financially motivated. I moved back to my home state in late March so I cancelled the cleaning previously scheduled for April. If I were to see them again (as I want to move back to MN in a few years) and they recommended any dental work beyond bi-annual cleanings, I'd get a second opinion before agreeing to anything. However, I'd more likely find another dental practice that is more conservative in their recommendations, similar to the dentist I previously saw prior to moving to MN.

I'm a dentist, and I love my dentist and hygienist!…read more Julie is the best hygienist...so conscientious and caring with lots of experience! She's thorough, but also non-judgmental when you're home care isn't perfect. I'm always comfortable in her chair. Dr. Phillips is a highly trained cosmetic dentist that I sought out to do my work, now that I'm retired. So far, she's done one crown and it's my favorite! I'm truly looking forward to having more complex work done by this talented professional. The front desk staff is also wonderful; I feel so welcome, and they couldn't be friendlier!

Dr. Engelbrektson accomplished the impossible with me. For decades I have suffered dental terror. I…read morehad to take anti-anxiety meds just to make an appointment. When I first saw Dr Engelbrektson I would shake so uncontrollably that he commented it was a good thing he did his residency on a Naval ship! You get the idea, but through the years I have been able to relax and get through numerous procedures without a panic attack. The staff are so kind and fun. I highly recommend this group.

The quality of service was excellent but I was very disappointed by what I thought was a fast one…read morethey tried to pull on me at the end. I feel they tried to trick me into agreeing to a $937 procedure. I went in for the new patient special - $100 for a cleaning and inspection. They recommended I get a nightguard to prevent my teeth wearing (for $937!). The secretary I spoke with on the way out explained the nightguard, then handed me a piece of paper saying (I'm paraphrasing) "I agree to have this procedure performed at a later date and pay all costs." She told me "please sign at the bottom" agreeing that I EXPLAINED it to you, then let's talk about your next appointment." I said "I'm not comfortable signing because I don't want to go ahead with the procedure." She said "you're just signing agreeing I EXPLAINED it to you, not that you agree to pay and have it done." I said " that's not what the contract says." What if I believed her and signed, chose not to have the procedure done, and then noticed months later a $937 charge on my card? Could I later go back and say "she told me I was just signing agreeing that she EXPLAINED it to me, NOT to pay for the procedure?" They'd say "well, you signed it, so you're screwed." Luckily this didn't happen because I didn't sign, but I had another business scam me like this (Anytime Fitness) and they denied telling me that. The lesson is ALWAYS read what you sign and never trust what they tell you verbally. I can't prove this was the intent but it makes me VERY suspicious. No matter how great their service, this completely ruins it for me.

To give this Dentistry by Design a 1-star rating is very generous on my part. This is a horrible…read morevendor on so many levels. I obtained a treatment plan and the cost of this plan from my dentist in Florida. Since there was extensive work required the amount of this plan was very high. Before, I committed to starting this treatment, I was going to obtain two more estimates and obtain additional treatment plans. Dr. Rizvi is a dentist in my insurance network. Although I had been to this facility in the past, I was not overly impressed with it. However, in reviewing Dr. Rizvi credentials on the website, I was impressed with him. I was led to believe from his website that he could do the extractions and do the implants. I emailed Dr. Rizvi from Florida and told him I wanted another opinion and could he give me an opinion and a treatment plan. Dr. Rizvi agreed to meet with me and said this visit would be of no charge. Not only did he charge me for this visit he did not give me a treatment plan and an opinion. His solution was to make referrals to an oral surgeon for extractions and a periodontist for implants. I declined his referrals as my current periodontist would do the extractions and implants. I went in for a cleaning at Dentistry by Design. The hygienist was planning to do x-rays which I declined, and I explained to her that my periodontist had done x-rays and in the past week and that I had paid $596 for this work. I had given Dr. Rizvi a flash drive of these x-rays. She appeared to be miffed at my refusal for x-rays and asked the dentist if she should proceed with the cleaning without x-rays. She did proceed with an abbreviated cleaning as it only took 15 minutes, and cleaning usually takes about 45 minutes to an hour. I emailed Dr. Rizvi and requested that he not invoice my insurance. I explained to him that since the hygienist had done such a shotty job, I was going to have to have them recleaned. Dr. Rizvi did not call me to further discuss this matter, but he did bill my insurance company. Not only did they invoice the insurance company, but the explanation of benefits showed that they showed a tax on the service. I called the business agent and told her I did not think taxing me for this service was legal. She assured me that it was legal. I contacted my insurance company, and I was informed that I should not be taxed. I again called the business agent at Dentistry by Design, and I was told it was a provider free even though on the explanation of benefits it clearly states it is a tax. I again called the insurance company and was told that a provider fee was not legal if it was an in-network provider. The insurance company said they were going to file a complaint against Dentistry by Design. Another concern is with the appliance that was made when my front teeth were extracted. This appliance is poor fitting, and it is causing multiple sores in my mouth. In a recent visit to another dentist, she filed the appliance and so it fits better. A lesser concern is their poor communication with me. They were to call when my appliance was ready, which they never did. I had to call them and when I asked if the appliance was in, they said they needed to check and was told they would call me back, which they never did. I had to call them, and they told me it was ready, but I needed to wait to see if I could pick it up. Once again, I had to make another call about the pick up of the appliance. Another concern was bad information about pricing. I also inquired about the cost of crowns for my implants, and I was told $7,000 per implant. This seemed to be an extraordinary cost as most crowns range from $2,300 to $3000. I again questioned the fee and a different person said she thought the original quote was for a total implant even though when I questioned the first person about the crowns, I made it clear I was only talking about the crowns she gave me this very high quote. It should also be noted that my experience with Dr. Rizvi reveals that he does not do implants. It should also be noted the internet shows Dr. Rizvi as an oral surgeon, and yet he was going to refer me to an oral surgeon for my extracts. Mary Ann

I was in Minneapolis from out of town when I broke my tooth. Dr Rizvi took a same day appointment,…read moreand gave me excellent treatment. He knew exactly what to do to enable me to implant a tooth later. Both he and his staff were friendly and caring, even for a stranger like myself.

I love the staff at this very modern dental office. It's a beautiful, relaxing environment, and…read moreNancy Zeis is a true professional and a great dentist!

Horrible communication, only takes a certain PREMIUM insurance, feels your life should revolve…read morearound their schedule, do not follow through on their guarantees. Was looking for a new dentist and came upon Zeis Dental, due to the yelp reviews. I called their office and provided all my information/insurance information. My appointment was going to be roughly 2-months out. I asked them to run the insurance to ensure everything would be covered, as I was making the appointment for a general 6-month cleaning/checkup. The person who took the call was nice and personable. He said he would let me know if anything was out of the ordinary with my normal Delta Dental insurance and he would look forward to seeing me at my appointment. I hadn't heard from the dental office until the day before my appointment, and this was approx. 2 months from the time the appointment was made. A female left me voicemail at 11:00 and told me I had 3 or 4 hours to call back and confirm my appointment or they would cancel my appointment. When I listened to my voicemail, after my work day as my job doesn't pay me to talk on my personal phone, I called the office back to confirm my appointment for the next day. The girl, who answered the phone, stated they had already canceled my appointment and another patient is now in that slot. I asked her about the realistic demand of sending a reminder in less than 24hrs and requiring an instant call back from the working patient, or the appointment will be canceled. She told me that that is their policy and I should have responded earlier. She told me she could schedule me for an appointment 2 weeks later. At this point, I just wanted my 6-month cleaning/checkup so I had her put me in for the next appointment. She still stated she would not be able to send a reminder greater than 24hrs, but to make sure to check my phone around that time so the appointment doesn't get canceled again. (I have never heard of such shiftless demands coming from a dentist's office in my entire life.) 2-3 days before my next appointment I was contacted by this office and told they didn't accept my insurance. I was completely dumbfounded. On my initial call to make the appointment, over 2 months prior, I was told they took my insurance and would confirm there wouldn't be any out of pocket expenses or if there were they would let me know. Now, they don't accept my insurance. The guy told me told me they accept Delta but it must be the PREMIUM level and not the normal level of Delta Dental insurance. I asked him why he let almost 2 months go by without checking the insurance, as he agreed he would. He was not able to answer my question. Upon being told that Zeis Dental didn't accept my level of Delta insurance, I called Delta for clarification. They told me this office does accept Delta's regular insurance, but they have to submit a pre-authorization to Delta, prior to the dental appointment, so they know how much Delta will pay and how much may be left to the patient. I called Zeis dental back and advised them of this process. The same guy told me he was aware of that, but it could take a week or so to get the answer. The call was left that he would submit the pre-authorization to Delta Dental, so we would know if I would be required any out of pocket payment at my appointment. I had him repeat to me what he was going to do and he guaranteed me he would proceed in this fashion and get back to me with the results in approx. 2 weeks. It is now 3 months later, AND I STILL HAVEN'T HEARD FROM THIS OFFICE. I have since found another dentist. If you have anything other than a trust fund, which allows you to not work and stare at your phone all day for that acute reply window from this office, I would highly encourage looking at other dentists. This office presented an exemplary OVER-PROMISE and UNDER-DELIVER, coupled with an immense lacking care for my teeth. The amount of time they wasted also presents an extreme lack of care for my time. CAVEAT EMPTOR!!