Wow Winter Garden Smiles really value their patients. I mean they go out of there way to make you…read morefeel comfortable, they are helpful, patient, and most of all caring. I came in to the office today for a general cleaning. I made an appointment via phone, because of COVID-19 I missed my original cleaning. So I had to reschedule. The staff advised me to wait in the car and they would call when it was my turn to go in. They also prescreened me with questions about COVID-19 over the phone. Upon entering the office with my mask of course, I was escorted to a table to then fill a waiver, again about COVID-19. Once completed, my temperature was taken then I was escorted to my chair to wait for my hygienist. All staff were professional and taking all precautions seriously. I waited two seconds and my hygienist was there advising me to take my mask off so she could then clean my teeth. She was very kind and helpful, but most of all she was thorough, we all know when people take their time with you and she did. My teeth felt squeaky clean. Trust me I'm obsessed with cleaning my teeth.. So I grind my teeth at night and I knew I needed to be fitted for a night guard and had every intentions of getting one, however they quoted me with the full price $500. So I said not this time. At the end of my appointment a different lady returned with a new quote this with my insurance included and it was only $191. A much more affordable price. So I decided to proceed. A little mix up. My only advice is to double check they included your insurance. They are going above and beyond and you can tell!! All staff, I applaud you for your professionalism and dedication to your job it truly shows!!

Do not go here, they change their estimate price after the procedure is done and say that insurance…read moredid not cover it. This was after I asked if everything was approved prior to beginning. Poor customer service from Jasmine and just wrong information given by the staff.

I came here looking for a 2nd opinion after my last dentist was pushing extremely expensive…read moretreatments that I wasn't comfortable with. I drove by and called and almost didn't but glad I did. I saw the sign that it's a holistic dental office and I thought I wouldnt be able to afford it. But when I finally called, I was happy to find out that they take insurance. It seems to be on par with my conventional dental office. First of all, when it comes to the dentist, I'm a huge scaredy cat. My last place would give me a lovely little pill that would make it so I never remembered going (always with husband in tow to keep an eye on me). This is only my 2nd visit here. I have not needed any extensive work or fillings or anything so idk how I'll be then but what I can say is that my 2 visits here so far have been good. I was anxious the 1st time but they are constantly asking if I'm ok and checking in with me so I felt safe and as calm as I could be. I have not needed a happy pill yet. I love that this place uses better quality and safer materials for dental work. As someone who is trying to rid my body of toxins and heavy metals, it was important to me that the stuff that will be in contact with my mouth is safe. Dr Wendi is absolutely amazing and kind and Christian. She is extremely knowledgeable and compassionate. I think I'm going to like it here.

I cracked my front tooth and needed emergency care. I contacted Dr. Wendi on a Sunday afternoon. Dr…read moreWendi calmed my fears and instructed me to be in her office the next morning. Her professionalism, compassion and care EXCEEDED my expectations. Dr Wendi SAVED MY TOOTH! And the entire procedure was PAIN FREE! Dr Wendi is indeed one of Central Florida's BEST DENTIST.

I will absolutely be referring my friends and family to see Dr Wendi and her team. Professional,…read moregentle, and caring. They go above and beyond, and made my appointment the most pleasant experience I have ever had. Thank you!​

Dr. Mark Dreyer is phenomenal. I cannot speak highly enough of his skills as an endodontist AND his…read morewonderful people skills - something that seems to have become a lost art nowadays. Kudos also to anesthesiologist Dr. Amit Khetan, who made sedation fun, and to delightful Donna, his office manager!

By far Dr. Dreyer and his assistant Donna were the worst "team" i've experienced. Dr. Dreyer and…read morehis assistant had poor communication throughout my entire procedure, they were negligent, they were rude and impatient. I've never experienced such horrible beside manner in my life. i cried the entire procedure due to pain, discomfort, humiliation and being belittled.

We have been going here for over two years with good results. Today I was impressed because my son…read morehas been having pain due to his wisdom teeth and they were able to move their schedule around and see him. They are also performing a cleaning. This is impressive because of COVID rules! As we checked him in it was clear that they are taking all necessary precautions including wearing masks and gloves as well as taking his temperature before they would let him come back. There was no one in the waiting room and the coffee and water machine were not accessible. They had hand sanitizer available as well as their rules posted on the wall to help spread the virus. Another great experience with this office.

I would never recommend this place. Trish who I made my first appointment with and spoke with…read moreclaimed that she spoke with my insurance but never did because when I got work done, all the sudden I owed $1500 on top of the $1300 I already paid. My insurance explained they wouldn't cover my root canal, fair enough but why didn't Trish do her job and not fib about it? They sent me to collections which I disputed and had dropped because they were in the wrong. Avoid this place at all costs.

Had my biannual teeth cleaning the other day and just have to say how impressed I am with the…read morestaff. Every time I come, they are super professional, but also really fun to be around. From the minute you arrive and are greeted by the woman who checks you in to the dental hygienist (I've been seeing Dana for two years now and adore her) to Dr. Repiedad. They make going to the dentist seem not so daunting.

Extremely Disappointing Experience After 9 Years…read more I have been a patient at this clinic for nearly a decade and never expected to experience what I did today. I've always overlooked small issues in the past, as many patients do, but today was different. During my procedure, the dentist stopped midway and left to attend to other patients without informing me what stage we were at. I was lying there with lidocaine already injected, my heart racing after a difficult drilling process, and I had no idea what was happening or how long he would be gone. When he returned, I calmly asked why the procedure was stopped abruptly and what the status was, but instead of receiving an explanation or reassurance, my simple question was met with irritation. He told me he had three rooms to manage and that this was his "stop point." When I asked what that meant, he became noticeably upset and responded in a very unprofessional manner, even saying my questions were only making the process longer. I work in the medical field myself and welcome patient questions -- they're important for communication, comfort, and trust. Instead, I was met with hostility, no apology, and was ultimately told to go to another dentist, followed by a door being slammed as I left. After 9 years of loyalty, being dismissed over a reasonable question was extremely disappointing. I hope future patients receive clearer communication and more respectful treatment.

I've been going to Bright Now in Winter Garden since December of last year (2018) and am very…read morepleased with the quality of care I've been receiving. Dr. Duque and his staff are knowledgeable, friendly, and patient, and from that first appointment I've had full confidence in their expertise. They take the time to discuss treatment options, helping me weigh the pros and cons and come to the best decision. I never feel rushed or that I'm nothing more than just another set of teeth to quickly assess and treat and move on from. The staff running reception, scheduling, etc. are welcoming and efficient and just as friendly as the techs and hygienists: Cha Cha, Arilex, Alexis, and Rosie. Pricing is comparable to other dental practices.

Service is always amazing! Marcello and Carolina are top notch Hygientist in the area! Dr Duque is…read moreso kind and educational!

When I called to schedule my first appointment I had no problem getting someone on the line. Now…read morewhen I call for a follow up where they will actually make money no one answers the phone. I've been calling for 2 days leaving messages and no one calls back. Called the main Greenberg number and left a message still no call back. If you have a choice I'd go somewhere else where they answer the phone or call you back!

Overall, first impression was good. It took me a moment to get an appointment, but once I got the…read morescheduling number, it was super easy. I also like that you can request an appointment online as well. The only complaint I have is that my appointment was for 8am, I wasn't called back until 8:30am. This place is super busy as they also have a orthodontist in the same office.

Ultra modern dentistry with the feel of a neighborhood doctor. Friendly, knowledgeable staff and…read morenot impossible to get an appointment. Preventative dentistry through cosmetic solutions, the Titus team can handle it. I switched from my dentist to Titus as I felt more like a friend than a file number.

Lovely office and personnel. I have never had an experience with a dentist where they weren't…read moretrying to find things to bill me for. They were professional, the office is clean - I have never had a better experience with a dentist.

This was such a good experience, even though the dentist gave me bad news. Easy parking, explained…read moreservices and needs well. Front desk associates were wonderful.

I was referred to Innovative Endodontics by my dentist. I must say, from the very first…read moreinteraction, through text message, I could tell that their staff is highly trained in customer service. Moreover, the genuine care from the receptionists, to the personnel assisting with Dr. Ballagas, is an attestation of what excellence looks like. I felt the compassion and respect a patient deserves. I highly recommend Dr. Ballagas and her staff for any treatment at Innovative Endodontics.