Wonderful experience with Dr. Vito and his staff. I had been unhappy with the two dental offices I…read moretried since moving to Orlando - I felt like I couldn't trust the treatments they said I needed were warranted and I was being up-sold. I decided to chuck my dental insurance and go to a dentist I found rather than one they told me to see. First I actually went in person to see the facility and get their pricing. The receptionist, Haydee, was SO nice. She even tried to call my dental insurance for me (they never answered) and offered to watch my son during my dental appointment if I couldn't get a sitter. My actual appointment was great. The entire thing, exam and cleaning, took about 45 minutes. There was no talk of needing an appointment for an exam and a different one for a cleaning like the two other places I'd been. I had my X-rays sent over from a previous dentist so I didn't need those again. Dr. Vito did his exam first and Cindy did my cleaning. The cleaning was gentle and she got the coffee stain off my front teeth. I didn't get pressured whatsoever to buy more services and feel I can trust Dr. Vito's advice in the future.

I think because this is a small office, everyone gets to know you personally, which goes far with…read moreme- today was my first visit and I was highly impressed, not only with Dr Vito, but everyone I saw today. Front desk? Friendly and fast. Dental hygienist, amazing. I brought my 3 year old daughter with me, everybody was kind to her and she also left with a toothbrush and stickers- this goes above and beyond my expectations. My cleaning and exam? VERY thorough. I have never had anyone explain what I needed, where and why. I am a heavy coffee drinker and smoker= stains on teeth. No problem for them. It did take a little longer for my cleaning, but well worth it. No stains and my smile was bright and white. Could not be happier I found my new dental practice.

Do not go here, they change their estimate price after the procedure is done and say that insurance…read moredid not cover it. This was after I asked if everything was approved prior to beginning. Poor customer service from Jasmine and just wrong information given by the staff.

I have always loved going to the dentist. I first came here about a year ago and had an okay…read moreexperience. My most recent visit was fantastic. The ladies at the front desk were very friendly and welcoming. The lady that took me back to my room was very kind and so was the dental hygienist I had. Even the dentist was extremely friendly. You can tell these people really love their jobs and care about you and want you to feel at home in the office. And to make it even better everything was extremely clean. If you're looking for a dentist this is the place to go.

Quality care at its finest. I was in the dental field for 10…read moreyears and worked with a few doctors who all referred their patients to this office, so when I needed a periodontal consultation myself, I knew just where I wanted to go! Greeted warmly by the front desk team, check-in was easy and quick. I had already finished the "paperwork" over the phone via a provided link prior to the appointment. The assistant who brought me in and took my x-ray was very welcoming and soft-handed. Dr. Roca-Mendro conducted a thorough examination, great chair side manner, listened to my concerns and addressed them all with empathy and compassion. She put me at ease regarding my possible treatment and took the time to answer questions and explain her reasonings. The office is beautiful and clean. The rooms are peaceful. The waiting room is equipped with a coffee maker and water bottles. Ample seating. Lovely team! Happy to be a patient.

1 star -- and only because I can't give zero…read more Our experience at this practice was unacceptable from start to finish. The issues began before my wife's appointment with Kimmie in the front office. She insisted our insurance wouldn't cover the CBCT scan because "my wife already had one this year." We told her that was my claim, not my wife's. Instead of checking properly, she argued with us for nearly 10 minutes, suggesting the other dentist billed incorrectly or that we just didn't remember. I ended up calling the insurance myself and then doing a three-way call with the insurance agent, who confirmed that the benefits were available for my wife. The agent also made it clear that Kimmie only looked online and did not check the correct channels to get accurate information. When my wife finally saw Dr. Ryan, she wasn't given any options -- just told "here's what needs to be done," shown a cartoon diagram of the procedure, and then redirected to other issues she wasn't even there for. He claimed her gums were "super inflamed" and that she had "tons of plaque," which was confusing because she had been seen by her regular dentist just two weeks prior and received a clean bill of health. To make matters worse, a second periodontist confirmed just days later that her gums were healthy. This makes the service seem sketchy and our right "sellsy". Next issue: getting antibiotics for an implant-tooth infection on a Friday morning. The receptionist (not the doctor) told my wife it "wasn't the implant" and acted like she didn't need antibiotics at all -- again, giving medical advice with no evaluation. This level of care -- or lack thereof -- is unacceptable. I work in the medical field. I know how insurance works. Our office always verifies benefits, but this office seems to place everything on the patient to figure out. When presenting the treatment plan, they openly said they didn't call insurance but "they'll pay something, so you'll just be excited when they do." Meanwhile, they required 35% up front, which could easily be more than what we actually owe -- leaving us to fight for a refund later. That is absolutely not how a practice should operate. We will never return and cannot recommend this office to anyone.

I cracked my front tooth and needed emergency care. I contacted Dr. Wendi on a Sunday afternoon. Dr…read moreWendi calmed my fears and instructed me to be in her office the next morning. Her professionalism, compassion and care EXCEEDED my expectations. Dr Wendi SAVED MY TOOTH! And the entire procedure was PAIN FREE! Dr Wendi is indeed one of Central Florida's BEST DENTIST.

I will absolutely be referring my friends and family to see Dr Wendi and her team. Professional,…read moregentle, and caring. They go above and beyond, and made my appointment the most pleasant experience I have ever had. Thank you!​

I found Sandlake dental while looking for a new dentist office when I moved to the Orlando area…read more The office is very clean. They take the time to listen to your concerns and the experience is smooth and the care is superb. I'd recommend them to everyone. Thank you Sandlake Dental!

This is the place to go if you need ANY type of dental work. I recommend this Dr's office 100%!…read more I will tell you now that I am TERRIFIED of the dentist. I have been putting off my needed treatment for way too long; Infact it got to the point that I had to come. WOW!! Am I glad I did. Will was SUPER encouraging and so gentle. He was truly kind to me from the moment I met him. Dr. Stephanie Duque was very no nonsense, and took care of me SO quickly and gently. I truly had nothing to fear and wish I had not waited to take care of myself. Like I said at the start of this review... I 100% recommend SandLake Dental and have made them my Dentist of choice. I will not be putting off my next appointment that is for sure!!!

Just had a tooth extracted by Dr Antonos. Spectacular from start to finish. Entire staff from…read morefront desk to assistant and doctor. 100% recommendation!!

I had my wisdom teeth removed removed here. My experience was amazing, I felt safe and cared for…read more They were extremely nice and made sure that I was comfortable at all times. I was very nervous but they did a great job keeping me calm. I would recommend this place to anyone seeking to have any surgical procedures!

No more after I finally learned how much was actually billed to Delta Dental and BCBS Dental. They…read morebilled both mine and my spouses over $8k in routine dental services to both insurances and the adjustments was $4k. They are overpriced they don't follow the rules, they double billed line items and imo are committing insurance fraud. Just flat out greedy and will be reporting to Florida Department of Professional Regulations as they should be investigated for their unethical behavior. We will be finding a reputable dentist that is not passionate for greed but actually cares about patients. Avoid!

This dentist told me I needed a filing replaced and "could do it now", so I did. My next visit…read moreanother filing needed replacing and another "we can do it now". I did.. After my 3rd visit when they told me I had a cracked tooth and they could "do it now", I declined. I spent over $1,000 and asked for an itemized bill for all work done. They did not give me one after multiple calls and requests. I went back to my old dentist and I do not have a cracked tooth.

After relocating from San Diego June 2020 after my military retirement, I tried this established…read moredue to the reviews and proximity to my residence. I was presently surprised by their great customer service and professionalism I was provided during my initial visits, which led to them being my primary dentist that supports my family! Dr Chokshi and her staff are great at explaining the procedures and making you comfortable throughout the entire dentist visit. I have had numerous dentists throughout my 30 year military career. These guys are the best I have encountered!

This dental office is what Medicare approved for my grandfather and it was conveniently located…read moreclose to Ocoee, so we tried it. This dental office is HIGHLY UNORGANIZED! The front desk staff is always changing. They don't know how to handle insurance authorizations or follow up, but that's not the worst of it. My grandfather went in complaining of pain on the left side of his lower jaw. This office refused him service until Medicare approved his extraction. So we waited, and waited.... 3 weeks and a lot of phone calls about my grandfathers pain, we finally got a phone call from the office that Medicare approved his extractions that were needed. They got us in the following week. I told them how thankful we were because that molar was really bothering him. My grandpa went in and they turned us away due to my grandfathers blood pressure being so high (completely understandable) so we rescheduled for a few days later. For our second visit that week, his blood pressure was lower so we were able to do the extractions! I was in the lobby and heard my grandfather raising his voice to the dentist. They were going back and fourth so I asked to be taken back to him. THE DENTIST WAS ATTEMPTING TO PULL OUT HIS LOWER FRONT TEETH!!!! My 81 year old grandpa looked horrified and she continued to raise her voice back to him so I asked what was going on. She told me that in order to do dentures she has to start with the teeth that were approved by Medicare.... We were there for a toothache! How dentures became a priority to this dentist over my grandfathers pain is beyond me! The dentists got upset and tried calling the insurance while we were packing up. She was very argumentative with them. When we were walking out she stood in the middle of the hallway saying this was not her problem it was the insurances. We will never return.

The dentist at that office is the most miserable I've ever seen in my life. I wouldn't recommend…read morethem to anyone, neither to patients nor to any dental hygienist who wants to work there. They call you to work, they don't respect your time, they pay you whatever they want.

I went to Novo for my regular cleaning and check up. They were very thorough and professional…read more Dr. Fleetwood was nice. I would return.

When I called to schedule my first appointment I had no problem getting someone on the line. Now…read morewhen I call for a follow up where they will actually make money no one answers the phone. I've been calling for 2 days leaving messages and no one calls back. Called the main Greenberg number and left a message still no call back. If you have a choice I'd go somewhere else where they answer the phone or call you back!

Overall, first impression was good. It took me a moment to get an appointment, but once I got the…read morescheduling number, it was super easy. I also like that you can request an appointment online as well. The only complaint I have is that my appointment was for 8am, I wasn't called back until 8:30am. This place is super busy as they also have a orthodontist in the same office.