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    Precious Metals Refinery

    4.3 (42 reviews)
    Open 10:00 am - 6:00 pm
    Updated 3 weeks ago

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    5 years ago

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    Review Highlights - Precious Metals Refinery

    David Eseppi did an outstanding job of assessing our gold and sterling silver jewelry we brought in to sell.

    Mentioned in 12 reviews

    Read more highlights

    Stewart Kuper Jewelers

    Stewart Kuper Jewelers

    4.8
    (69 reviews)
    15.5 mi
    $$
    Free estimates
    Established in 1999

    I've never sold my jewelry before so I wasn't sure what to expect. I picked this business because…read moreit is a five star and because the reviews were so good. I picked out three different places to go and decided to go to this one first as I made a route that was the easiest to follow. I was extremely impressed with his office. He does not go to a different room to weigh your gold. He does everything in front of you. It is also impeccably clean. Not a big office, but everything is done in front of you. I never like the idea of them taking your jewelry in the back room because you're never sure if you're getting your jewelry back if you decide you don't want to sell it. I had an idea of what it was worth and what I should get dealing with AI. I also want to mention meeting Stuart was a treat in itself. I did not realize you had to have a reservation.. Judy, the receptionist suggested I call him gave me his phone number and I did. He was wonderful and said he would be there in 15 minutes. I had a wonderful visit with him and he he seem to be a very nice man. I had no complaints either about the amount that he offered. It was a little bit less than what AI suggested, but all in all I never ended up going to the other places I decided to take his offer because he did everything in front of me. Because everything was so impeccably clean. And because Stuart was so accommodating to me. I didn't think anybody would ever go over the amount AI suggested anyway so I took the offer.

    Had an appointment with Stewart and it was a fabulous experience! It was my first time visiting…read moreStewart Kuper Jewelers and definitely won't be the last. He is kind, honest, professional and explained things well. I was so pleased with the service and how much I received in exchange for my jewelry! Highly recommend!!

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    Stewart Kuper Jewelers
    Stewart Kuper Jewelers

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    USA Pawn & Jewelry

    USA Pawn & Jewelry

    3.0
    (2 reviews)
    20.3 mi

    Very professional and very fair prices - I'd go back and recommend them - why do reviews have to be…read moreso long? Their cool-go there to buy , sale or loan

    (1 Star) I visited…read moreUSA Pawn on June 26 at approximately 1:00 PM with the intention of purchasing a firearm. When I approached the counter, an employee who identified himself as "JJ" was sitting on his phone. I stood at the counter waiting for assistance for about 10 minutes (until roughly 1:10 PM) and was never greeted or offered help. After waiting, I asked if I could get some assistance. Instead of providing customer service, he initially ignored me. When I expressed my frustration and commented on the poor service, he responded by saying, "I figured you could use your big boy voice and say something when you're ready." I replied that I figured he could do his job by welcoming customers and asking if they needed help instead of sitting on his phone while customers waited at the counter. I then asked for his name, and he identified himself as "JJ." In case that was not his actual name, the employee I spoke with had a ponytail and a mustache/goatee combination. As someone who has shopped at this store before, I found this interaction extremely rude, disrespectful, and unprofessional. No customer should be left standing at the counter for 10 minutes while an employee sits on their phone, only to be met with a sarcastic response when asking for assistance. Management should seriously consider retraining this employee on basic customer service, professionalism, and how to properly interact with customers. A simple greeting and offer to help would have completely changed this experience. Because of this interaction, I chose not to make my purchase and took my business elsewhere. Based on this experience, I cannot recommend this location and am giving it a one-star review.

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    USA Pawn & Jewelry
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    Precious Metals Refinery - jewelry - Updated July 2026

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