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    Precision Automotive

    4.4 (171 reviews)
    Closed Closed
    Updated 3 months ago

    Services - Precision Automotive

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    Reviews With Photos

    John E.

    Brought my Cadillac CTS-V to Poway's Precision Automotive for a grinding/scraping sound coming from the engine. Eric and his team quickly diagnosed the issue down to an idler pulley and separate tensioner pulley with excessive bearing play. The PPA team quickly sourced the required replacement parts (OEM/OEM equivalent) and repaired my caddy. The 6.2L engine is now running smoothly sounds perfect. My car has had several modifications to boost performance and cooling and these changes made the task more difficult. The PPA handled the repair professionally and with care, explaining the situation and steps they would take during the repair. These folks are great and I will be returning to them for any future repair work needed on any of our cars.

    My 7

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    13 years ago

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    15 years ago

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    7 years ago

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    14 years ago

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    12 years ago

    Business owner information

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    Dirk J.

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    12 years ago

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    7 years ago

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    11 years ago

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    12 years ago

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    10 years ago

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    9 years ago

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    Dirk J.

    Thanks Clint, happy to help!

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    11 years ago

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    10 years ago

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    8 years ago

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    August B.

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    11 years ago

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    9 years ago

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    Dirk J.

    Thank you Josette! You are very sweet!!!

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    12 years ago

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    9 years ago

    Friendly, fast and reasonable service. I've had an oil change here and most recently a battery replacement.

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    13 years ago

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    12 years ago

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    11 years ago

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    12 years ago

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    7 years ago

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    Photo of Russ M.
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    11 years ago

    These guys are top notch! They are honest and fair. Third car that I have taken to them. They are the real deal. Thank you!!!

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    7 years ago

    We've been happy customers for our car service needs since 2011. Eric is honestly and helpful. I highly recommend!

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    12 years ago

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    11 years ago

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    9 years ago

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    10 years ago

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    10 years ago

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    8 years ago

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    August B.

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    11 years ago

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    11 years ago

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    8 years ago

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    Page 3 of 5

    Ask the Community - Precision Automotive

    Review Highlights - Precision Automotive

    My first contact was with Brian (he's no longer here) who came across very genuine and direct.

    Mentioned in 29 reviews

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    Valvoline Instant Oil Change

    Valvoline Instant Oil Change

    (190 reviews)

    Scripps Ranch

    - Avoid This Location! Do not trust this location, even if employees claim it is under "new…read moremanagement." I was previously assured that the predatory culture here was fixed, but my recent experience proved that the systemic deceptive practices are still fully active under the current manager, Christian. I came in to have a light inspected and my bottom oil skid plate secured. Instead of doing their jobs, manager Christian and technician Eric completely withheld standard care and acted like my light didn't have an issue until I paid them a cash tip. Only after money changed hands did they suddenly look at my light, but they then attempted to manufacture a completely fake light issue that didn't exist to scam me. When I pointed out the actual, specific light concern, they inspected it and claimed it needed to be fixed. I watched them fix it but still question whether it needed to be fixed. In addition, they engaged in a total bait-and-switch pricing scam. They claimed they would "do me a favor" and apply that 20 dollars toward the light service charge. In reality, they were overcharging me. When I pointed out I knew how much the light cost he made up an excuse for over charging me and corrected the invoice. When I directly confronted them for attempting to take advantage of me, manager Christian and Eric met me with total silence, and rushed me through the rest of the process to push me out the door as fast as possible. In their haste to move me along, they completely failed to provide me with an invoice. This goes way beyond poor customer service--this is intentional consumer fraud, extortionary tipping tactics, and financial manipulation overseen directly by the store manager. I have filed formal complaints with Valvoline Customer Care requesting escalation to Corporate. I am prepared to escalate this matter further if not addressed. Avoid this shop at all costs! Or it will Cost you!

    Went in over the weekend for a routine oil change and ended up having a few other maintenance items…read moredone to the truck. We usually go up to the Carmel Mt. location but decided to head over to Scripps Ranch since my son was working over that way and wanted to bring him some food. The staff and service was great! I had a middle brake light replaced and it wasn't easy but the guy was so nice and patient (I felt bad because it is tricky to get the bulb out, but he had no issue and said no problem at all!) My truck is a bit older so most of the services we got I felt were needed and would help me keep my truck longer. I have changed filters and a few things on my own in the past but this go round was easier to have them handle everything. Cost wise for most I do not think was bad. Only thing we passed on was a new battery. I was able to get at Costco for about $100 less. Usually we are in and out in 15 minutes but this go round took about 45 minutes to an hour with everything. Not bad. I did have a coupon for the oil change which saved a bit. They used to have a 20% off of services but I could not find this time (would have been nice since we spent over $600). Last time we went to CMR location and had stuff done on our other car they gave us the discount even though we did not have the coupon. Only issue here is they did not offer that. Both locations have been great and I would go back to Scripps location again if in the area for sure.

    Phan's Auto Repair

    Phan's Auto Repair

    (181 reviews)

    Sorrento Valley, Miramar

    The dashboard indicator showed brakes and pad with message to take my car to the repair shop…read more The usual mechanic is always busy and there's a 2 month wait to get service. I can't wait, after searching and getting quotes on Yelp, I based my selection on credible positive reviews and chose Phan Auto Repair shop in Mira Mesa. I usually go to bigger established shops, but sometimes those shops are notorious for being dishonest about parts and labor costs $$$$. And every time I take my car to a dealer for repairs, they want to buy my current car and sell me a new car, which is their mission, other than overcharge. This shop is in Mira Mesa, not fancy by any means: the waiting area was very dirty, no air conditioning, and not enough space as the seats were crammed up. My objective was to drop off my car for brakes repair and dash out. There were 3 guys working at Phan, I spoke to Dave and Lai. I had previously texted via Yelp and their response was faster than their competitors, in fact a shop across the street quoted me $300-$400 more!! They answered all my questions, concerns and after 4 hours, installed OEM brake routers, pads and sensors on my MBZ. During that time, I took a Lyft to UTC and watched a 3 hrs movie: Odyssey, had lunch and shopped. Shortly thereafter, I got a call saying my car was ready. Upon paying, I made sure my receipt clearly included a warranty. Be aware there is a 3% fee if you pay with a credit card. But I was glad new brakes routers, pads and scensors were installed at a reasonable price. Thanks to Yelp and Yelpers reviews about this shop. Glad there is no brake squeak and will keep my fingers crossed about this recent brake work as I had an overall positive experience from this great shop Phan's Auto Repair.

    I was able to set up a quick oil change appointment the same day I called. Everyone at Phans…read more(customer service at the front and the mechanic who worked on my car) were very efficient with time. Price quotes are very reasonable and they are transparent about everything. They don't try to oversell you on things or find additional issues (unless you ask them to check out your concerns). Highly recommend!

    Poway Transmissions

    Poway Transmissions

    (93 reviews)

    I went earlier part of last year for a transmission fluid change in which I tip $50 for getting me…read morein and out in a short time. I wanted to show my appreciation. There are quite a few people recommended this shop either know the owners and too have had work done here. I trusted the recommendation to have a solenoid valve replaced here called last week to get parts ordered and scheduled in bcos I live up north but work in San Diego. I filled out scheduling a visit that got no response. So I decided to give them a call as I've spoken to Monica and she is the one that does all paperwork and order parts. She said she'd get quotes and call me back. A few days went by no response, so I call again. I'm working on it, I'll call you back. Today is a new week and still no response. It's shocking when I tell people who recommended me, what I've began to go through and their responses were to contact the Dunns because that's not how they do business. I have yet to do that but I'm considering the suggestion. I can't seem to understand why Monica's behavior has changed this way towards helping that shop earn business. Btw I also left a voice message and still no response. I'd honestly like to know is it because my skin color don't fit or is there something I'm missing? Because who does stuff like this to a customer for no reason. If the owners read this I have a quick question. Is my money no good for your business. Just asking. Thx

    Same thing has happened to me as Vicotry M. I was thinking the same thing, maybe the wrong color…read moreof skin or didn't speak the right language. However they did fill the transmission with fluid. Still waiting to hear something. LOL. Like I'd use them after this.

    Precision Automotive - autorepair - Updated August 2026

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