Ok, I have to add to the Five Star love fest for Advantage. Spring busted over the weekend. Wasn't…read morehorrible so we were going to call Monday morning. Called the first company and the voicemail was short and unprofessional. Called advantage and Michael picked up and very courteously took my info. To my surprise, he said he could be out in a couple of hours. Despite massive rain and atl traffic, showed up on time. Very courteous, obviously knew what he was doing. Replaced both springs and tuned up the chain for me. Ended up paying a little less than the last spring replacement, and that was 9 years ago. Great company, really impressed.

Contacted them several times for getting a quote for 2 new garage doors, they didn't replyread more

The good: Eric's salesmanship was not high pressure, he was easy to work with and, literally,…read morestayed patiently after me quarterly for 18 months. (Now is not the time to borrowing money for anything, let alone garage doors, but I digress) More good: The quality of the doors was impeccable. Even more good: They're local to the metro-Atlanta area. No Chinese-made nonsense. Local jobs, local product. The most good: The value! I can't speak enough about the value. High quality doors, high quality motors, high quality installation all at a price that beat some middle-of-the-road competition. The experience was nearly perfect. [copied from Kudzu, my main recommendation site]

I needed two panels replaced on one of my garage doors (almond color)…read more A technician replaced them with WHITE instead. He thought we had plans to paint them almond. The panels are metal, you do not paint these types of garage doors as they come in 5 different colors. I was told, the color was overlooked by the sales person and mgmt when ordered. It was later said I was at fault for not verbally stating the color. I sent a photo to the sales person of the garage doors inside and out along with the serial tag showing "almond". I was contacted to pay my balance after the install, but advised the color issue and I'd like to wait and pay once properly installed (as any person would suggest). It took a full week to have them reordered and reinstalled. I had to constantly call for an update as my HOA was sending letters about the doors not being acceptable in our community. The technician came out and installed the doors once again. I advise in advance that I had an appointment and needed to leave at 4pm. The tech showed up at 3:45pm. I even had to call to get an arrival time update at 3:30pm. After he finished the install, I went out to look over the newly installed panels. There were 4 bolts just barely started and not screwed in all the way. The technician had already packed everything up and was about to the leave my driveway. I walked up and waved at him by his truck window and stated "Are these 4 bolts supposed to be loose?". He replied, "Oh I skipped over a step". I called Doorsmith's accounts payable explaining the situation and that I'd like someone to call me considering my scenario. I never received a call. I called in today (2/7/18) as a reminder because I didn't want my account sitting in the "delinquent pile". Finally, after speaking with the sales person and being told I never told him the color needed, my info was given to mgmt. I received a call from the owner himself. I have never been spoken to in such a way by a business owner. He proceeded to tell me that I wasn't getting anything for free. I explained, I just wanted someone to consider all issues. "I don't need anything for free!" I was giving them the opportunity to empathy and offer an apology. Instead, I was yelled at by the owner and not given a moment to speak for myself. The conversation obviously went nowhere. I hung up, called their accounts payable to make the final payment, then called the owner back. I received his voicemail and explained I had just made my final payment and that I did not need anything free from him nor have I ever been spoken like that from a "business owner". Good luck to your business' future, Al. - James Summers

Arrived home one evening late to a garage door that would not go up. In further inspection I found…read moreit had a broken spring. So I researched companies & went with Overhead Door due to the # of yrs in business & # of current reviews. I set up an appt online for the next morning. Ryan arrived a couple minutes early. He gave the price for one & the price for two springs. I asked what he would do & from his experience he recommended replacing both & another part that was obviously original which made it 30 yrs old. So he explained everything he would do, answered all my questions professionally & worked quickly to accomplish the task. Ryan was very kind, patient & professional. I will definitely use this company again! Much thanks, Ryan!

So my garage door was acting the fool! Didn't want to go down all the way, I would leave and get…read morecalls from my neighbors that it would be up while I'm at work. I was afraid to call service because the last time I did I paid $600 plus dollars and was quoted that I needed more work done. I requested service the night before after 9pm and the service technician was there by 9:30am the next morning! It was a simple fix and along with service I paid only $150. My pockets were relieved! Prompt, fair service. I would definitely recommend!

The eve of my birthday, my garage door went out after 6pm. I'm prefer to use due diligence and…read moreresearch or ask for a referral in any and all situations but panic set in when I thought I couldn't get my door down and it was after hours for everyone. After a couple calls including calling my warranty company, I did one more quick google search to call one more, and based on a few reads, I called Balanced Garage. The gentleman, Niven (apology if misspelled his name), he was so kind. I explained my dilemma and asked if they had a service fee. He told me no and explained their services and availability for a tech the following afternoon 12-4. However, I was contacted around 10am that he'd finished his job and enroute to come earlier. Great! Ed, was so kind, listened to me freak out, but he explained and showed me all the prior repairs done by the previous folks and why the door was failing. Gave me an estimate to repair vs replace and, of course, I chose to replace it all. Damien, the installer came a few days later and he too was nice, efficient and also explained everything. Overall, they communicated thru texts the appointments, emailed my invoices promptly and made me feel very comfortable and not feeling that I had to question anything. Would certainly recommend them to family and friends.

I had my garage doors replaced by Balanced Garage Doors and was impressed by the technician Josh…read morewho did the installation. He removed the old door and installed new doors AND replaced the opener unit on one side. He did the installation, gave me a demonstration and even cleaned up. Great job!

We had an older model garage door opener attached to an earlier version of the MyQ Hub. After years…read moreof spotty performance of the Hub, the unit decided to start opening & closing the garage door on its own. The most recent incident caused the door to close on our SUV rooftop (CRUNCH/SCRATCH!!). One call to Mike at Platinum we got an onsite visit and clear reasonable quote for a new opener. Mike was able to start the work that same day. He installed a new LiftMaster head unit, performed tune-ups on both garage doors, repaired the damaged garage door section, and replaced the keypads and reconnected the MyQ setup. Mike was extremely professional, and diligent. He worked thru the stifling heat and was able to wrap things up within one visit. Awesome job!!

Typical bait and switch. Mike Quotes $399 over phone, comes and says $799 and would not honor…read morepricing. Sent them packing.

Ross Garage Doors is my absolute go-to company for any type of garage door issue!! Punctual,…read moreknowledgeable, no nonsense service! I would not hesitate to recommend them to anyone!

The service provided was excellent. He was immediately responsive to the service request and came…read moreexpeditiously. The cost was also a great value and I would recommend this company to anyone in comparison to the other places. Great great value and reliable

I had these guys replace 2 springs on my single door garage last July. One of the springs broke 11…read moremonths later. I called for a replacement but they said they only have a 30 day warranty. I assume they use inferior and cheap products. Be aware!!

Garage door was slightly ajar and I hit it with the top of my SUV, knocking the garage door off the…read moretracks and bending the garage door. I called Garage door experts at 6:30 pm assuming the worst but the Company was prompt in asking that I send pictures of the damage so they can ensure they had the right parts and tools for the job. I got a text at 7:10 pm saying the tech was 30 mins away. Alex showed up at 7:30 pm, assessed the damage and said it would be really expensive to replace everything but thought he could repair. He got to working quickly and was done within an hour. He said the repair took less materials than he originally thought and my final price was $100 cheaper than the estimate. Alex is the man. He was early, worked quickly, was professional, explained things well, and cleaned up the area very well. I can't say enough great things about it. Give this man a raise!

Sooo grateful Reliable doors could come out today after I called them on short notice…read moreI really appreciate the prompt attention to my broken garage. Special thanks to Connor for your professionalism and taking care of the repair so quickly given a bulk pick up I have scheduled for tomorrow . We did not want to have to pull all this stuff out of the garage through the house to take it outside. You guys are awesome.

We had a broken cable on one of our garage doors, so I researched local companies and was impressed…read moreby Reliable Garage Doors' 5-star reviews and the fact that they are family-owned and locally operated. I spoke with the owner, Connor, who was professional, communicative, and punctual from the start. He gave us a 4-6 PM arrival window and even called around 3:30 to let us know he was on his way. He quickly evaluated the problem, explained everything to both my husband and me, and had the repair completed within an hour at a very reasonable price. Our garage door is now working better than it has in several years! We highly recommend Reliable Garage Doors and will definitely call Connor again if we need help with our other garage door.