Felt like I've been scammed. Will not be going back or recommending. Towed my 2013 Mazda 3 here…read moreback in July because it wasn't starting. Was told it had "jumped time" and needed an entire new engine replacement or they could trash it for me. Towed it home and got a second opinion. Absolutely nothing about the engine was showing up with a diagnostic scanner and turns out only needed a sensor replaced. I literally paid less for the sensor part than what Motorworks charged me for a diagnostic fee. Car is running again without an engine replacement. I feel like this was either fraud and or incompetence.

I have all 6 of my cars fixed by Chris and Drew. They have always done excellent work and I will…read morenever go anywhere else!

Refusal of Appointment: I had a confirmed 7:30 AM appointment, yet the advisor instantly blocked…read moreservice by fabricating an unrealistic, full-day timeline. Withholding Documentation: They scanned my vehicle's data and checked my mileage but refused to provide me with the standard intake ticket given to all other arriving drivers. 50K MAINTENANCE for my perfectly running Toyota is 1.5 hours per the dealership. NOT 'HALF TO A FULL DAY'. That's an ER visit for a human. In Connecticut, automotive businesses must legally provide a written repair or estimate before performing work, and treating a senior consumer unfairly regarding waiting accommodations can be reported directly as an official dealership business violation I asked the shop if I could wait when I made my appointment the week before and was told yes. What a miserable waste of time traveling to and from for ridiculous gaslighting and mistreatment. Two seats almost connected in front of an intake station and there was a loudly talkative man seated in one - guess he wasn't told minor routine maintenance would take all day.

I was desperately hoping that they would be able to repair my 2005 Subaru Manual Forester which had…read morebeen experiencing alarming episodes of brakes locking up. Not only were they able to repair the car, but Vinnie actually fabricated the spring for the hill start valve that had failed instead of getting all new replacement parts, saving me over $450!! No wonder they are booked solid! Above and beyond!

I want to give a heartfelt shout-out to Roger at Marty's Auto Body LLC! I stopped by with a simple…read morequestion about making an appointment, and he went above and beyond by taking the time to fix my damaged sunroof on the spot. If you need a quote or any auto body repairs after an accident, definitely head to Marty's! Much Thanks Sharon

These GUYS ARE TOP NOTCH - have sadly had to visit them more than I am proud of. They have taken…read moresuch great care of me EVERY SINGLE TIME. The customer service is exquisite and you definitely get what you pay for. You don't find owners like Frank and Roger anymore they are so customer centered and ready to meet any need you have that it is unbelievable. I had a person hit my car and leave the scene. Not only did Marty's handle ALL of the insurance paper work and drama but I had to come back for another error that happened two days after I picked it up and they took care of it. Super honest, reliable shop that I will go to everytime.

I recently brought my car to Knight Street Auto in Norwalk. Jimmy, the owner, was outstanding from…read morestart to finish. He was professional, knowledgeable, and took the time to explain every step of the repair process, including my insurance claim and rental car setup with Enterprise. He kept me updated throughout the repair, answered all my questions, helped me obtain my police report, and made sure I felt informed and taken care of. The quality of the work was excellent, using genuine parts, and the team even touched up a few unrelated scratches as a courtesy. If you're looking for an honest, trustworthy, and experienced auto repair shop in Norwalk, I highly recommend Knight Street Auto. Jimmy and his team provide exceptional customer service and quality work.

Jimmy and all are great helpfully just nice people and do beautiful work…read moreLinda Ann Licari

Awesome professional service!!! The staff was friendly,…read moreknowledgeable and professional! Thank you

If you wish for your vehicle to be thoroughly diagnosed and repaired to spec, this is the location…read moreto go to hands down. Bobby and Mike are on top of their game and know vehicles. While the cost of repairs is high these days it is comforting, knowing that you are getting quality parts to repair your vehicle to keep it running longer. Recently, I brought my car in thinking it required a very common service. After looking at it, Bobby assured me it did not need it! Money saved! Yet they did recommend a brake service which I also had a feeling was needed. We did it up, and my vehicle is running, smooth and stopping responsibly. This job was done quickly and efficiently, I am very pleased with a Penfield auto service! Check them out for your needs!

Shufelt's garage is reliable and fair. Came here to have my breaks fixed and the owner was kind,…read morequick, and easy to communicate with. Very fair prices as well. Highly recommend!

This mechanic is very well experienced and knowledgeable. Very satisfied with his work.read more

Precision Fraud Transmissions. Took my truck to diagnose fluid around tranny housing and garage…read morefloor drips. Picked up my $1600 "tranny repair" only to see same drips on my floor later that same day. Took it to my regular shop who were too busy to look at it originally and they quickly fixed a leaky power steering hose directly above the tranny and fixed for $300. I dare say Mr. Bruce is a sheikster and sham by trade, criminal actually. Steer clear and drive the extra 20 minutes in the other direction to a shop you can trust.

Bruce was amazing he rebuilt my transmission and saved me money wou;d recommend danbury precision…read moreand the owner to who needs a honest repair service

After the dealership's diagnosis and (bonkers) repair estimate, I brought my car into Croce's. They…read moredid a thorough diagnosis, patiently explained the results, made a recommendation and performed the repairs. It's not always easy finding a shop that does great work and communicates clearly. Croce's is that shop.

Paid over $330 for a "diagnosis". Left my car for three days while they were "analyzing the…read moreproblem". After three days I got a text telling me that they inspected my car and "there's a problem with the transmission." REALLY? REALLY?????? They did not identify a problem. "Something is broken inside" does not sound like a diagnosis. The only diagnosis was to tell me that I could spend ANOTHER $2000 for them to "break it down on the bench" and find out what was wrong and THEN it might cost ANOTHER $3000 to $5000 to actually fix something. I wonder why I spent over $330 only to be told the EXACT same thing that I told them when I drove in, "Something is wrong with the transmission". I have no idea what kind of actual work this place does. All I know is that they took $330 of my money and gave me nothing in return. I feel cheated. I believe that an honest mechanic deserves to be paid for his expertise, his knowledge and for the work that he accomplishes. Like any professional, his time is valuable. But an HONEST mechanic does not charge customers for promises made and not kept. He does not charge hundreds of dollars when he knows that it is just money down the drain. An HONEST mechanic would tell people up front that they cannot get a diagnosis for $330. An HONEST mechanic would tell customers that a diagnosis will be much more expensive because it involves so much work. Yes, a two thousand dollar diagnosis would chase away some customers, but at least it would be truthful. Even though this is my first car and I don't have much driving experience, I still knew that "something is wrong with the transmission." This was a con. What I got for my money was just an expensive lesson in human dishonesty and greed.