Took the wife's car in to get new tires. They did a good job…read moregetting the tires ordered quickly. When I got them installed, they did a great job taking care of her rims. Normally I use another major tire shop, they were significantly more for the same tire. I'll be calling Discount to compare in the future

Great service request even for air pressure free service request to tire rotation. When you drive…read morein or call ahead they tell you exactly how long it will be or take. Good communication and they do a thorough job measuring and inspecting tire. Been going there for years and always have recommendations for tire that they've seen work best Forster vehicle. They have a good value to tire prices and they keep your history so other Discount Stores can see it.

Great customer service! Starting out with Marcus, he helped me match up the right set of Wheels and…read moreTires....the end result...FANTASTIC!!! I not only wanna thank the management, but I also want to thank the technicians for the outstanding magic they performed to make my Ford truck the way I imagined it to be! The Tire Factory crew is AWESOME.

The first time l went there, turned into the last time. They didn't do any trouble shooting to know…read moreif they fixed the problem in the first place, they didn't. Enough said.

Honest repair suggestions and diagnostics. Good customer service. Fair prices. Thorough in their…read moreservices and repairs.

I found a nail in my tire, I pulled it out and the tire deflated…read more I picked Perfection Tire & Auto based on their reviews. I called, they said they could look at it that day, I left the tire with them and went to run some errands. I was expecting a call to tell me that couldn't repair it and I'd need to buy a new one. When I came back my wheel was there waiting for me, I asked them how much, they said NO CHARGE! Super happy with how they handled this for me and 100% will be bringing our cars here when we need new tires!

My car needed a new engine on my way through Tri-cities. I was lucky to find a fast mechanic, but…read morewhen rolling again, I realized how bad my tires were. In a hurry to get home, I limped in to Richland Les Schwab AT 5 PM(!) and asked if they would help me. They sure did. They were backed up full, but they accept new work right up until the 6 pm closing time. The service person presented 2 options - all new tires were needed (I knew that) and he gave me a very fair price. I told him I needed only to get to winter, and he found a good set with 80% tread at half the price. He worked until 7. I was the last customer, but they did me right - like they always do at LS.

I'm a delivery driver who puts a lot of mileage on my car and they have done good work on my tires…read moreand brakes. I drive over 25,000 miles a year and I trust them to keep me safe on the road!

These guys are the definition of incompetent and lazy. For someone who knows slim to nothing about…read morecars, I shouldn't be fixing the mistakes of lose hoses and lazy work when it's blatantly in front of their face (and something they undid during the service). Do not go here.

Very disappointed with my experience getting an oil change here. The employee Reesa was rude,…read moreshort-tempered, and came across as snappy when I asked simple questions. Customer service matters just as much as the work being done, and unfortunately this visit felt unwelcoming and unprofessional. I won't be returning and would not recommend this location based on how customers are treated. I would also add that the items on checklist of things that were done, were in fact not done.

Very unprofessional staff. Inappropriate subject matter spoken from counter staff…read more Talking about race and politics is bound to upset at least 50% of you cliental. I ask to speak with the owner and I was told he was not available. The pompous older man told me he ran the store.

I stopped by this little joint on Lee to pick up some chains (snowmageddon always scares the…read morebejeezus out of me!). I have MINI, so my wheels are a little unique, but they totally had my size of chains. What really sticks out for me though is the service. The guy here was super cool. He was really nice, and also answered some questions I had about new tires....for when I'll be needing them. Wish I could remember the gentleman's name, to give him a shout-out. Will definitely be back!

Nice place to deal with if you're on a budget. My son needed cheap tires for his truck. They helped…read morehim out and didn't break the bank!

These gentlemen were AMAZING! We had a blowout on our trailer on the 4th of July, and I called them…read moreand even though they were closed, they STILL came down to the shop and replaced two of our tires in a quick, efficient manner. They were a huge blessing! Definitely recommend!

I fully approve of this shop. Very professional, honest, friendly, respectful and always attentive…read morewhen customers approach while doing tasks. I had loose tires and rims and needed them to be mounted and balanced. Few scratches here and there but nothing big (Normal) was told it could happen. This place will not disappoint you. Below is the success they've accomplished. Keep up the good work. Thank You

We bought four tires for our horse trailer two years ago from Tire Centers, Inc. in Benton City,…read moreWA. They have less than 1,500 miles on them, tire covers are used at least 50% of the time when it's parked, and the air pressure is checked often. We had a blowout recently and called Tire Center with the date of purchase. They said to bring in the tire to determine the pro-rated value. We did, but when we got there we were told that they don't warranty trailer tires. That was a surprise. We bought a replacement elsewhere.

I would like to commend and thank, Domenic Fisher, he is the epitome of a manager and should be…read morerecognized for his professionalism, knowledge, attention to detail, and really listening to my concerns. I was in before my appointment time and out in a very reasonable time. Installation, balancing, tire pressure all was perfect thanks to Domenic and his vigilance. This was my 5th set of tires I have purchased from this store, at this location. I must say this was the smoothest and best experience I have ever had there. Please everyone reading this go in and see Domenic for all your tire needs!

Domenic made it very easy and inviting. Great customer service. Made sure I was safe on the road…read more Got a rotation and 2 new tires. Love this place. They actually value their customers.

No point in making an appointment. Made one at 1pm for just an oil change. It is now 3:30 and still…read morenothing. We were told 'everyone came in at once' So what's the point of making an appointment? Les Schwab takes about 30 min tops for an oil change. Never coming here again.

Extremely slow. I see 4-5 cares up with techs not working with urgency…read more Service was - meh. Good attitude, didn't seem very knowledgeable. Had appointment at 8:30am for tire replacement and alignment. It's 10:22 , I see my car with no tires on it. The CSR didn't let them know I was getting an alignment until about a hour and a half after we first talked. What could improve: attention to details and urgency. Now granted, it's hot outside, so I get it. I do believe I could have gotten MUCH better service elsewhere. This is my first time using Firestone, also my last. Every Firestone I look up has pretty bad reviews. When I think about how long it takes me to take a tire off, with at home supplies instead of the workplace.. the math isn't mathing . I'm happy that the sales reps make commission, however when it comes down to suggesting tires for a car, please be mindful that the customer matters more than, if they are already going to purchase tires. No need to try and get the sale of the more expensive tires. -- Overall.. decently dissatisfied.