After getting a ridiculous quote from the dealership, I asked around for a mechanic that was…read moretrustworthy. 3 out of 3 recommended Cronk. They were professional and shared multiple alternatives based upon how much I wanted to spend and how long I would be keeping the vehicle. They gave a fair quote, that did not change a $. Quick and for the car back in the exact time committed. Will use them exclusively going forward.

Ryan is very honest and forthright and wants to the best by his clients. Efficient and friendly…read moreservice.

Decent work fixed my oil leak but have your car checked in a few other spots before coming here…read more They wanted to replace fans that are fine and run well. Already hard enough trusting dealers and now it's smalls shops. Also paper work stated that I need radiator replaced. But he called and said to replace fans.

The wanted to charge me $3000 to replace a bad power steering rack. I took my car to another…read moremechanic, and they found that the problem was just a leaky gasket, which only cost $300 to fix, and the power steering rack was fine.

I've worked with Hector at Archibalds a couple of times now, and every experience has been nothing…read moreshort of excellent. He's consistently professional, knowledgeable, and genuinely focused on helping me find the right vehicle without any pressure. Whether it was my first purchase or this most recent one, Hector made the process smooth, transparent, and even enjoyable. He takes the time to understand what you're looking for, answers every question patiently, and always works hard to get you the best deal possible. If you're looking for someone at Archibalds you can truly trust and feel confident returning to, I highly recommend Hector. He's the kind of salesman who makes you want to come back again and again.

This was the best car buying experiences I have ever had. We have now bought two excellent vehicles…read morefrom Archibald's. This time we worked with Jerry and he was very knowledgeable and no pressure. We found a great car at archibald's, drove it, left and drove a couple other cars. Called them back and they helped us out. Now the search is over, thank goodness! Car buying is not my favorite activity, but I will come back to Archibald's.

I needed my CRV toad to the dealership. I've never had a better towing experience. They have great…read moreprices. They're fast and they know what they're doing. Highly recommend!

Quality service across the board. Had to come out to Ritzville at night to tow us back to the…read moreTri,Cities. Professional work, great customer service, fair pricing. I would highly recommend them for sure ​

Great service, and owner was nice. Nice to support a family run business also! They cover a large…read morearea as I was almost to Moses Lake. Would definitely use them again!

Great to have El Toro in the community. My daughter is a single mom with two girls. Her car died…read morein the middle of a busy intersection in Richland. She was understandably panicky when a driver stopped, moved her car out of the intersection to an adjacent parking lot, diagnosed that she was out of gas, and helped her with gas so she could drive to station. Their only request was a handshake and a smile. This dad ( and grandpa) is grateful for guys like that. Thank you!

bought f150 2019 been great. Pulled 6000# travel trailer to Yuma Az. every year and no problems…read more will look there first when l need a new one.

Family owned small business. I bought a Dodge Challenger here. Ken was helpful, no pressure,…read morerepresented the car fairly. I drove 5 hours to see the car and it was better than the advertisement! it was a fair price and Ken made the whole looking/driving/buying process smooth and enjoyable. I would drive five hours again to John's auto Mart if I ever needed another car. worth it.

Has anyone ever had this happened to black paint on their car? It wasn't there until I went through…read moreSpanky's car wash. I came back and showed it to an employee and they just said I don't know. He took some pictures. There has to be a way to get these streaks off of my car.

Always a consistent overall great experience! People that complain are the same people that don't…read moreknow it's $40 to get an actual hand wash so settle down Karen, $18 for the most expensive wash is a steal for the quality along with getting your vehicle hand dried.

i was lost in the store and mauras helped me find my mom AND gave me a lolipop very epicread more

Brand new, clean, brightly lit with natural lighting from the big windows! Very busy gas station…read moreacross from Horn Rapids as it caters to people leaving town, working construction, people going to/coming from work, etc. It shares the building with Firehouse Subs, so if you can't get a Pepsi from Firehouse, you can walk over to the gas station side and get your beloved Pepsi.