1. Simmonson Automotive

    1. Simmonson Automotive

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    Pasco, WA

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    Simmonson Automotive

    4.9 (18 reviews)
    Open 7:00 am - 12:00 pm, 1:00 PM - 6:00 PM
    Updated 2 months ago

    Services - Simmonson Automotive

    Auto brake repair

    Auto engine repair

    Simmonson Automotive Photos

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    Recommended Reviews - Simmonson Automotive

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    Photo of Todd F.
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    5 years ago

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    Don S.

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    3 years ago

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    5 years ago

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    5 years ago

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    Don S.

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    Photo of Maddy H.
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    3 years ago

    Sam was great! Will be taking all our cars here from now on. Fast and easy process was able to get an appointment in a timely manner!

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    4 years ago

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    5 years ago

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    4 years ago

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    14 years ago

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    10 years ago

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    5 years ago

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    Don S.

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    8 years ago

    Great guys and they do good work and the receptionist is very helpful they really know what they are doing for a good price.

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    9 years ago

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    12 years ago

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    Ask the Community - Simmonson Automotive

    Review Highlights - Simmonson Automotive

    Sam was our advisor and I can comfortably say that his expertise and familiarity with the brand is spot on!

    Mentioned in 4 reviews

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    Bonnie and Clyde's Muffler Center

    Bonnie and Clyde's Muffler Center

    4.1
    (28 reviews)

    I would strongly recommend avoiding Bonnie and Clyde's Muffler Center if you value honesty,…read morecommunication, and professionalism. Last week, I brought my 2018 Infiniti in to see if they could install a set of new downpipes. The staff acted as though the job was unusually complicated and referred me to the mechanic in the back. After speaking with him, I was told the work could be completed on Tuesday and that it would take approximately 2.5 hours. I arrived right when they opened at 8:30 AM and dropped off my vehicle as instructed. Around 11:30 AM, after hearing nothing, I called to check on the status. The employee who answered informed me they hadn't even touched my car yet and claimed I was supposed to bring it directly to the mechanic in the back--a requirement that was never mentioned during my previous visit. He then assured me the mechanic had just arrived and was beginning work on my vehicle. Then, at approximately 1:40 PM, I received a phone call saying, "Bad news, bro, he can't do it today, so you need to come pick up your car." How does a shop take nearly six hours to determine that absolutely nothing can be done? More importantly, why schedule the job for that day in the first place if nobody was actually prepared to perform the work? Unfortunately, the experience got even worse. When I arrived to pick up my car, I discovered that my downpipes and hardware had been removed from the box I left them in and were sitting on the shop floor because they supposedly wanted to "make it easier" for the mechanic. If nobody touched my car, why were my parts unpackaged and lying around the shop? After leaving, I immediately received a check engine light for a downstream O2 sensor. I cannot say with certainty what caused the issue, but it was concerning that the warning appeared immediately after my visit, especially considering that the O2 sensors are located in the same general area as the work that was supposed to be performed. Combined with the fact that I personally saw the vehicle driven onto a lift and my parts removed from their packaging, the shop's claim that nothing was touched simply did not make sense to me. To make matters worse, I attempted to contact Daniel Cano multiple times. Six calls were made, messages were left with staff, and nobody bothered to return the call. When we finally reached him, he denied that anyone had touched the vehicle despite the circumstances raising obvious questions. The most shocking part was when my aunt called to explain the situation. According to her, Daniel responded by saying, "You're just a girl, you don't understand cars." If true, that kind of dismissive and disrespectful attitude toward customers is completely unacceptable. Between the poor communication, wasted time, lack of accountability, and disrespect shown throughout this entire experience, this was one of the worst experiences I have ever had with an automotive shop. Do not trust this place with your vehicle. I will never give them another dollar, and I would not recommend them to anyone.

    I went in for a quick fix to my heat shield and everyone at Bonnie and Clyde's was awesome. They…read morediagnosed the problem immediately, welded the shield back into place within 5 minutes, and charged an incredibly fair price. Will absolutely be going back for any future work.

    360 Automotive & Repair - Kennewick

    360 Automotive & Repair - Kennewick

    4.4
    (21 reviews)

    Should be called $3600.00 automotive because that's what I paid to replace an (allegedly)cracked…read moreexhaust manifold. (Was never shown the damaged part). They never secured the passenger side turbo charge pipe and it's all tore up like the tech had some anger issues with it. I parked the truck thinking I had other issues and just now got to poking around and found it. If there was less than one star I'd give them zero.

    I came in because my check engine light was on. I wanted them to check the reason for the light,…read morewhich is a quick 5 minute deal that I've gotten done for free at multiple other mechanics, including in tri-cities in the past. I was expecting to just pay for the mechanic work they'd do on it after. I learned it's good to confirm prices with mechanics beforehand because not all are transparent about their prices. I was not told at any point during the process from the time I called to make the appointment & thru the entire appointment that they were doing more of an extensive diagnostic check of multiple pages they printed out for me that was $250. I was not told about the fee until after they were done with my car. I told them I was not expecting this because I didn't ask for it & they didn't show any care or seem apologetic about it. Poor customer service & unethical business practices. I've been here multiple times, but will not be coming back. A $250 charge is a lot of money to not inform your customer of until after the fact. While the more extensive check was good, I did not need it nor did I ask for it. I would've gone somewhere else if I had known about the hefty charge.

    Simmonson Automotive - autorepair - Updated July 2026

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