Don't waste your time at this pushy sales driven shop. I should have known when the shop had only one customer and none waiting. My check engine light was on so I went and requested the free diagnostic. They said I needed new breaks front and back. I replied that I was interested in repairing the engine. The mamager then took over and said that their computer could not diagnose my engine but that if I didn't get the breaks fixed now that they would not offer the promotional advertised rate. I left quickly and went to the auto dealer. The breaks did not need repair according to Cadillac dealer on Cobb Pky read more

For a quick oil change this place is good. The staff are pleasant and quick. I took off two stars because the technician said I "needed the power steering fluid flushed and replaced." This is a classic sales pitch from automotive service places. Unless a car manual specifically states this is a mandatory maintenance item, this service actually does more harm than good. I recommend Precision for an oil service and nothing more. read more

I wish I could give this place 0 stars. Brought my vehicle in for a caliber change that needed replaced one month ago but they decided not to replace it and replaced other pointless things. One month goes by and my brakes are smoking. They refuse to honor my warranty. Even though it was their misdiagnosis that led to these complications. Gave these people 6 months worth of money and they are trying to rob me blind!!! Never take your car to this franchise. Any location!!!! Period!!! Horrible customer service. Said they couldn't find me in the system when I was there once week prior for a brake check!!!!!! read more

Quick and efficient oil change and the least expensive emissions test in Midtown. Plus, the staff here are AMAZING - so friendly!

Make it your New Year's resolution never to take your car to this place. It's in a convenient location for me and I've stupidly used them three times. My first time was several years back with an apparently different owner/manager. They cheated me, but it wasn't terribly costly. The second time was with the present staff. They made the repair semi-successfully. Thank god, I bought the part, an a/c compressor, independently and saved a ton of money. The present staff is "nice" but wholly unreliable. Most recently, I left the car there with the explicit instructions to check out its transmission because I thought it was about to die. I also noted that the "mandatory service" light was on, presuming it was tantamount to a "check engine light." In any case, I told them, I wanted no work of any type done before they diagnosed the transmission problem. They called me and rapidly fired off a list of things that needed to be done -- about $700 worth. I asked them what was essential -- this car is old -- and we eliminated half the procedures and brought the price down to $350. I naturally assumed this would fix the transmission problem for an unexpectedly low price. After all, I'd told them why I had taken the car in. The manager assured me this would fix the problem. I returned to the shop and was handed the keys. I paid and took off. I hadn't gone two miles when I realized the car was as bad, maybe worse, than when I took it in. I returned. I told the manager I was having the same problem with the transmission. He asked "what's wrong with the transmission?" They had not even checked it. He insisted that I'd asked them to tune the car. Period. He even old me that if there was anything wrong with the transmission, there would be a warning light on the dashboard. Basically, they had given me a $300 tune-up when I'd told them to do nothing until the transmission problem was diagnosed. I took a new shop employee for a ride in the car. He was stunned. I took the car back back. They told me they wouldn't charge me for the labor cost of repairing the transmission problem. I left. I returned to pick it up. I was told that, even though they weren't charging me for the labor, I'd have to pay $200 for some pads they installed. I paid, furious, and left. Of course, I then found that the transmission operated a little better but far from normal. Moreover, the car was producing yet a new, loud puttering sound when the transmission was engaged. Basically, I spent over $500 for a new spark plug and a pint of oil. Yeah, the car is going to be junked before long, but every time I've used this place, I've left with new problems and impressively lousy work. I considered calling my credit card company, even filing a small claims court case. I'd already learned that calling their corporate office was useless. If you are stupid enough to use these people, here's what you must do. PUT IN WRITING what you want done. Include that they are not authorized to make any repairs until they've assured you they will fix the presenting problem. Have them repeat that back to you. Ask them to sign it. If they call you with a handful of other problems or won't guarantee repair of the presenting problem, HEAD OUT THE DOOR. Take the car somewhere for a second opinion. Do realize, you'll be charged for any diagnosis (which they deduct if you let them make the repair). You will be much better off going to a dealer and paying about $100 for a reliable diagnosis and estimate. Warning again: Like all such people, these guys are nice. Don't be taken in. read more

Great service, friendly, fast. They found a leak in my power steering reservoir, but rather than trying to talk me into unnecessary services, they showed me how to monitor it and maintain until I can get it replaced. Highly recommend! read more

I should have read the reviews before I dropped my car off here. They will try to rip you off. They will lie. 300 dollars to replace a coolant hose? I'm not an idiot. Even in an emergency, do not trust them with your car. read more

Did an amazing job with my car. I dont know that much about cars, but they really took their time out to explain everything to me and make sure I received the best deal. Their service is quick and wonderful! I would highly recommend them. read more

Nothing like a tire blow out completely derailing your Saturday!! I found these guys on Yelp, called for a time frame to get my tire replaced and they quoted me one hour (which was just the right amount of time to head to the diner across the street for some grub!). Turns out, they were true to their word on the time, which is a big customer service pet peeve of mine. They gave me a reasonable price and the staff were super friendly! I highly recommend for regular auto care as well as for those pesky tire emergencies! read more

Went here for an oil change on my 1996 Mercedes C280, the guy behind the counter was great and the service was fast but the mechanic left grease all over my steering wheel, shifter, and keys, and on my way home my check engine light came on throwing 3 errors, all of which were a result of the mechanic bumping in to or disconnecting a sensor that is near the oil filter either on purpose or on accident, either way its unacceptable! read more

I love this place. I was quoted somewhere hundreds of dollars for wheel bearings somewhere else, but came here and fixed the problem for $20. Since then I've only received honest and quick service. read more

After coming here, I can't believe anyone would give this place less than 5 stars. The shop is run to help people first, money comes second. Guy who came in after me got his oil changed in literally 8 minutes and said it was the fastest oil change he's ever gotten. 5/5 will continue to come here for car problems. read more

I am rating Precision Tune Auto Center on Cheshire in Atlanta, GA, 0/0 stars because they did not properly perform the necessary maintenance on my car, which led me to spend over $1200 for a car that is still not running properly. On 8/14, the car started smoking and I had to have it towed from over an hour outside Atlanta. I informed Precision Tune's employees that I was in the middle of moving to Midwest with my wife in the car, therefore it was imperative that the car be fixed and running safely. When I picked it up Saturday afternoon, the mechanic told me to drive the car at least 30 miles to ensure that it was running before I continued on out of state. I only made it twenty miles before the car started smoking once again and the car had to be towed back due to them just filling up the coolant and oil due to the cap coming off, which was the original issue. After the second repair, which ended with them completely replacing the radiator, I didn't even make it a mile before the water pump went out on me. This is after I was assured that the car had been test driven by two separate people. I asked the employees if they actually test drove the car before me, they both stuck to the same story. Later they admitted that they failed to properly decompress the engine. The owner refused to pay for the damages that his mechanics caused and admitted to causing, but gave me a "50%" for the water pump (paid $200). After the third repair, my wife and I left. We still had to pull over 5 times within two hours to prevent the engine from overheating in the middle of rush hour. Due to them not checking the engine light that was on saying "p0118, the coolant temp sensor was not replaced and we had to pull over buy a new one, figure it out, and grab a hotel room because it was too late to keep driving. After we replaced the sensor and took off, it kept reading hot and due to the fan not cutting on when we were going below 40 MPH. It made it due to high speeds, but still acts up and STILL leaks coolant while driving. I will never return to Precision Tune Auto Care or recommend that anyone give them their business. read more

I had an awful experience at this service center on Cheshire Bridge Rd. I returned home after and oil change and tire rotation to find one of my tires still low and not rotated correctly. However, the worst part was that when I called to complain the manager told me that my car must be automatically deflating my tires. When I told him my theory that my tires were not inflated during my service and rotated improperly, he started yelling at me and interrupting me. Finally, he HUNG UP on me. A few minutes later, I called back to get his name to report his poor behavior to customer service and he told me that he would not give me his name. WILD! The worst auto service experience I have ever had. read more

I have been going to the Precision Tune at this location for many years, and they never disappoint. The service is fast, dependable, and above all, Naim is incredibly honest and trustworthy, which is often very hard to find when it comes to car repair. I know without a doubt that Naim will do whatever he can to fix any issues with my car in the most cost-effective and efficient way possible. He's incredibly knowledgeable about cars and excellent customer service is clearly a priority, and I appreciate that he will do what he can to help as opposed to pushing me towards the most expensive solution. Example: The car radio in my Acura MDX has been broken for 9 months. I've been lazy about getting it fixed but recently started to look into it. The dealer told me I needed to just replace it because it was shot which was going to be a very expensive fix (it's a 6 cd changer, DVD, navigation, etc.) Other options I looked into were also very pricey. Today, I took it to Naim to have him check it out. Due to his extensive knowledge of cars, he decided to test out a few ideas. Within 20 minutes, he had disconnected my battery, let it rest, restarted my car and had my radio working! He literally saved me thousands of dollars today, and I could tell that he was genuinely happy that he was able to help me! The entire staff, and Naim in particular, are honest, caring, and fantastic at what they do. I would recommend this location to anyone time and time again! read more

Was in need of an oil change, the power was out in my building.. So what better way to spend a Wednesday evening? I actually found this place on Yelp because the place I'd been going to previously I'd literally wait for hours, and appointments were always booked up! Anyways, when I got there I did have to wait a couple minutes, which was fine as the owner, Steve was working alone tonight. He was very informative and funny, and quick service! Reasonable pricing, however I've paid less at other oil change places, yet waited hours elsewhere and always felt like I was trying to be up sold at other places. I paid about $40 but included topping off fluids and my car requires a certain oil which was a little more expensive. I'll definitely be back for future oil changes/repairs! Overall--quick, efficient informative and reasonable pricing! Thanks Steve! read more

This shop is not to be trusted. Prices are inflated, work was done without asking for consent, and the car is now making a loud knocking and grinding sound. Don't make the mistake of taking your car here. Run, don't walk, away! read more

BEWARE!!!!!!! This place is horrible! Steve is a scammer all the way. Ended up spending almost $2000 on brakes on my Explorer and the brake light was still on after that. Then asked him to look over a car I was thinking about buying he said it was a great car all it needed was tires so I bought it. I didn't make it half way home and the car started to over heat. Had to have the entire engine rebuilt. And as soon as I had that done had to have the transmission rebuilt all within less than 2 weeks of owning the car. So he is either a scammer, or knows absolutely nothing about cars ( that goes for his employees too)....or maybe it's both. But please do your self a favor and steer clear of this place it's absolutely 100% the worst place you could ever possibly go. And the worst part is he tries to be so nice and smile in your face while he's ripping you off. Moral of my story is DO NOT GO HERE!!!! read more

Service was friendly enough and fast. Maybe it was a little too fast. At first I could smell burning oil, but I just assumed the technician had spilt some. Then I noticed huge oil spots on the ground. Oil leaked out almost completely and I was very close to blowing my engine. Brought my truck into Express Lube on Moreland where they gave me an oil change and I haven't had a problem since. read more

I have been coming here for a few years now. Everyone has been very helpful. This last visit my wife brought my Tahoe to get the rear brake pads and rotors replaced. I had a set of caliper covers sitting in the back seat which I had forgotten. One of the guys asked my wife if she wanted them installed. She called me and they offered to put them on at no cost. It's little details like this that keep me coming back. read more

Following a stop at Pep Boys to have simple bulb changes done and being told it would be a significant wait, I passed Precision Tune on Cheshire Bridge and am thrilled I decided to stop. I was in and out in 10 minutes with all my lights and indicators in proper order for a very reasonable price. The staff was extremely pleasant and the place was neat and clean. If I need car service again, I will happily contact Precision Tune on Cheshire Bridge. read more

My daughter's car began overheating this morning as she was driving to work. She lives near this shop and we had her car towed to this location because it was smoking so badly she was afraid to drive it. I was expecting to have to buy a new engine or radiator or another expensive repair. They looked at it and called me within an hour of the car arriving there. It was only a slit in the hose plus some other minor things. Total bill amounted to A LOT less than I had anticipated. People were polite, friendly, professional. Precision Tune on Cheshire Bridge. will now become my daughter's car repair shop. Couldn't have been more pleased. It's nice to find a trustworthy mechanic! read more

Absolutely HORRIBLE. The company did not discuss pricing before doing work. I had to take my car back to them numerous to fix the same problem and after they "fixed" my car they broke my temperature gauge and refused to fix it. I came to pick up my car one of the many mornings they said it would be "ready" and my car was not even at the shop! One of their mechanics had driven my car to their home! They also cussed, yelled, and were extremely rude and aggressive towards me. I have never worked with a company this rude in my life. I also called the company's headquarters and they were not helpful in addressing the problem with the owner and his poor practice. read more

I would give this place 0 stars if Citysearch would allow me! DO NOT GO THERE, THEY CHARGED ME FOR SERVICES THAT THEY DID NOT PERFORM AND THE OWNER NAM PATEL IS RUDE AND VERY UNPROFESSIONAL! I went there on Feb 8 and paid for the Premium Oil Change, a few wks ago my car sputtered but would not start when I turned the ignition key, I pumped the gas pedal and tried again and luckily it did start. It happened again later on in the day. Then it didn't happen again until yesterday (it happened 2 more times and then was fine the next day). I brought my CRV to an auto mechanic who specializes in Hondas today and he hooked it up to the computer (the computer showed nothing wrong), so then he spent 2 hrs checking everything in the car to find out what the problem was. Spark plugs, etc were all fine EXCEPT THE AIR FILTER WAS FILTHY. He explained that when an air filter is extremely dirty, then if clogs the fuel line or something like that and when I pressed on the gas it let more fuel through). So my point to this is that I had paid Precision Tune for a Premium Oil Change last month and part of this service should have included checking the air filter (which they obviously didn't do but charged me for it). I went there after I picked up my car to show Nam the air filter and ask for a credit on the oil change since they did not do what they charged me for and because of their neglect it cost me $115. He was extremely rude and actually called me a B*&#@ among other things. SPREAD THE WORD - DO NOT GO HERE!!! read more

I've been here several times over the last 2 years. Sadly, several times. My previous car I did a lot of basic repair on myself - whereas my current vehicle requires someone with a skill set I don't quite have yet. That said, when I look under the hood of a car, or when a problem comes up I generally am capable of how to diagnose it and what sort of repair it entails prior to taking it to ANY mechanic... this is my own form of insurance against all those pesky upsells and add ons some places try to go for. Lesson here, is know before you go (as much as you can - the internet is a great place to start). Of the probably almost dozen times I've taken my 2 cars in, I've not once experienced anything other than the best work, communication, integrity and pricing. The thing that really made me a fan was when I needed to have a previously purchased new alternator installed. Every place I called with the exception of Precision Tune stated that they explicitly did not install parts brought in from outside, and that I'd have to purchase the alternator from them (and after pricing all of this out - for what ended up being a HUGE mark up). That one trip alone saved me a couple hundred dollars. My most recent experience included a discounted labor rate (thanks to a misquote on their part prior to beginning the work/price I agreed to for reasons I was already aware might be an issue) and a few minor adjustments to things that were caught by Naim (that I was also already aware of but not too concerned with) at no additional charge. Naim always has you look at what the issues stem from. For someone like me who dabbles as a novice mechanic, he is always happy to answer any questions or offer any advise he has on whatever I've asked about. Having worked in restaurants for a long time, I'm well versed in the art of taking negative reviews on yelp with a giant grain of salt... I can only speak from my personal (repeated) experiences with PTAC. Thanks for being great! read more