The plastic undercarriage cover of my Prius started dragging into the snow and ice today. It made a horrible racket. I had an appointment and I was very worried and concerned about driving. I arrived at precision and the manager asked Vinny if he could take a minute to look at my Prius. He took off the part for me so I could continue driving. They did not charge a thing yet I heard the manager tell Vinny that he would clock him back in if he would take a look at my car before he went to lunch. They completed the service I had requested. I would give this business five star any day. I've only had this happen a few times in my life. Wonderful Shop and wonderful people. It is kind people that make the world go around and I am happy to say that these folks are some of them. Thank you so much! read more

Precision Tune Auto Care - The customer waiting are - Oil Change Stations Near Me - Traverse City, Michigan

Unfortunately, after years of myself, my wife, my in-laws, having good experiences, I cannot recommend this business any longer. After a mix-up on a 8-9am drop-off (I'll take blame for not understanding it was 8 sharp but it wasn't, LOL), my wife and I took the morning off of work to drive two cars (30 minutes each way) and I was told they have been waiting for me and technician was "just standing around." This was after not knowing my name or appointment, then finding the schedule, ahem. Steve the receptionist was throwing his hands up saying they're too busy now . . . but maybe could fit me in later . . . but probably not. Then asked, "Hey, wanna come in another day?" No Steve, no I don't. Again, I'll take the blame but Steve spoke to me so rudely and acted so defeated that I and my family will not return. After over 15 years of service, it was that bad. read more

They almost killed myself and my family by not torquing my bolts on. Not only did they refuse to pay for the towing when my bolt broke off with all 4 tires lose but they wouldn't even offer an apologies. The manager is a real piece of work. Worst possible business I have ever experienced. read more

The technicians are great . they are always friendly and get the job done in a timely manner thank you Sincerely George read more

I went in without an appointment and they were able to service my vehicle immediately. (A nearby auto shop had not given me that same level of service earlier that morning but Precision went above and beyond!) And although it was all of 15 minutes worth of labor, they opted to NOT CHARGE ME for the quick repair. This was extremely helpful as I was on a time restraint and from out of town. Thank you again! read more

My heat was broken in my truck and they went out of there way to help they are awesome will be going back

I wish that I had looked at the reviews before taking my car to this place. When my car was being brought out after having belts replaced it was letting out this horrible squeal. They said that the squeal was due to a bad pulley. After calling to have it looked at again, I was told that they couldn't touch the belt due to warranty. I ended up taking my car to Tuffy Auto Care. They finished the work that Precision failed to finish. Thank you Tuffy. Shame on you Precision. read more

We were in traverse for a wedding and our car started leaking coolant late friday afternoon. Precision Tune was one of the few places open on Saturday, so we had it taken there. David the manager/ master technician said he would look at it first thing. Despite having several local jobs, he made time to help out some tourists. It turned out the folk who did our coolant service earlier in the year had simply failed to tighten the clamp. David could have told us it was anything and overcharged us, but instead he was honest and got us back on the road very quickly for very little money. We are thankful for this place! read more

Excellent customer service. The mechanic was going home but stayed when I called about a tire going flat on a Saturday evening. Price was excellent, less than expected, manager/service was friendly. Thank you! I can't imagine all I would have had to go through without their service... Change tire, put on spare, drop off tire, find someone open on a Sunday,... All this while just visiting the area. read more

They were increadably kind and very accommodating. They were not pushy and very up front for the pricing. I needed my wiper motor replaced and a few other things that they were not needed right away, which they let me know right away was not needed at the time. They also were really fast and efficient. Definitely recommend them! Great place!!! read more

First 1-star review I've written, and I wish I could put negative stars. Dishonesty and negligence are not OK. I went in for an oil change. Assuming they would actually CHANGE THE OIL, I went on my way. When I went back to my hometown to get the oil changed after another 3000 miles, I found out that Precision Tune did not change my filter because the same filter that my Tennessee shop but on the car was still on the car. Since the filter is unchanged. I'm inclined to believe they did not change the oil either. Shame. read more

I wish I could put 6 stars. I'm from out of town and was in a car accident and Precision Tune Auto Care were able to take a look at my car, even though they were booked up that day. They took the time to ensure I was okay to get back home to Chicago, and went above and beyond to call the dealership to make sure they had all the information they needed. Their customer services was excellent: I felt like I was getting advice and help from a neighbor who happened to be a knowledgable technician. Highly recommend! read more

I've taken my vehicles to Dean for 15 years. Dean is leaving the business and it's under new management. Last night I dropped off a vehicle because the check engine light was on. I called today for the diagnosis and talked to Chuck, the new manager. He quoted me $220 for the repair which I approved. When the repair was complete Chuck called back and said the bill was $255. I paid the damn bill knowing it was the last time they would see one of my vehicles. I'm sorry to see Dean go but I wish him well. I would have rated this zero stars but it won't let me. read more

Took car in for spark plug change and they were about 1/2 the cost of other shops due to having to remove the intake manifold for access to the back plugs (nice design ford!). After had a fault code come up for vacuum leak so took it back and they fixed the issue, they didn't tighten down one of the intake screws enough. Fine since then and its been 4 months. read more

When this business was independently owned by Dean, it was great. It was recently purchased by Pep Boy's. I had a negative experience a few months ago-a battery for my car for $285? Wow. Today I had a very disturbing, horrible experience again. I ordered 2 snow tires earlier on in the week and made an appointment to have them put on today. The day I made the appointment, Precision Tune called me at work, 3 different times, trying to get my information straight. I was quoted a price of $139 for each tire. Today when I went to check out, I was told the price was over $600. They put 4 snow tires on. That's not what I ordered. The manager tried to say he told me that total over the phone. He did not and argued with me, basically calling me a liar. I only wanted 2 snow tires! I will never trade there again or recommend this business to anyone. I guess that's what I get for giving a business a second chance. I should have listened to my gut instincts! read more

Dean (owner/operator) has saved me big $$ over the years by doing reliable repairs at a lower cost and on time. There have been occasions when he suggested an alternative plan (for fixing a quirk on older vehicles) that have always worked and saved $$. read more

I cant believe I just got ripped off from the garfield location. I writing to you in regards to my daughter. She needed a thermostat replaced in her 2012 Chevy cruz 1.4 turbo. Ken at the counter claimed she needed a $280 thermostat. He told her it was a very expensive part. We reluctantly agreed. I googled the part and found numerous vendors in the area selling the part for anywhere between 80 -110 dollars. So I thought maybe the difference was labor. So when I went to the location to pay for the work and get my daughters car. I was reading the bill and the part was 190.96 with the difference being labor. Now this is a small community and everyone knows someone. So I asked around and found that the parts were purchased right next door at autozone. No real big deal there but the part you sold my daughter was 76.99. I know that you have to have a markup but a markup of 113.96. Now if this isnt bad. Reviewing the bill and I got charged for a tire rotation.I call to voice my concerns and Ken blows it off and tells me I am wrong. Just so you are aware. I will never recommend this place and will go out of my way to let people know what kind of operation this is. I am stopping payment and getting my credit card involved and will be looking at other means to correct this issue. read more