Great service, on time and the Tech was great, troubleshooted my system and had me up and running…read morein less than a hour.. I highly recommend Apple and we will be doing our new HVAC system with them in the near future..

Ray did a great job getting our AC unit back up and running on a 95 degree day…read more Apple had Ray at my house in just over an hour and was finished maybe 30 minutes later. Great company to work with and I'll be calling them again in the future.

We were delighted with this company. Our AC stopped coming on last evening and was giving us an…read moreunrecognizable error code. We put in a request through Yelp and 5 Star HVAC was the first to respond. The very professional and pleasant technician, Rick, was at our door less than an hour later. The problem was solved within 90 minutes of the initial request - and at a very reasonable price. What a great experience! We now consider 5 Star to be our chosen HVAC company.

I sent out a quote request on Yelp that went to 5 HVAC companies; I thought I knew the issue and…read morewanted to know the repair cost if my diagnosis was correct...a way to get an apples to apples evaluation of each. I had 4 other generic responses who just wanted to get me scheduled and wouldn't tell me a price. 5 Star are the only ones who actually answered the question I asked. I thought the price they quoted for the job sounded very reasonable, though in the end I was feeling ambitious and found myself with a lot of free time, so I decided to do it myself. But, I appreciated their promptness and communication and will for sure check with them on harder stuff when it comes up.

I literally cannot adequately sing the praises of Martin Heating and Air - in part because I am a…read moreterrible singer, but also because they were such a blessing to our home and our family. After spending almost 2 weeks meeting with HVAC companies for an entire system replacement, I was feeling very confused and defeated. Estimates ranged by over $20K difference and there were so many conflicting opinions, I felt like no decision was going to be the right one. I prayed about it, felt I needed to hear one more and put a post out on FB, to which the owner, Steve, replied immediately and his lead was at our door the very next morning. Jonathan was our primary point of contact and, wow, not only is he knowledgeable, he's incredibly consultative and thoughtful. I shared with my husband how rare it is to encounter people who genuinely like to take care of others, and Jonathan set Martin apart from all the others. We discussed all the different things I'd heard and learned and he truly cleared the path with a simplified solution. When he presented me with our options, their pricing was incredibly competitive. I felt so positive about this decision. When install day came, we were blessed by Omar and Luis. Those guys are incredibly professional, respectful and you can tell they care about the quality of work they're doing. They spent 12 hours in our home and came back the next morning, smiling and ready to finish the job. Jonathan followed up with us on his day off, just to make sure we were in a good spot, and he came back on day 3 to reinspect everything, check levels and make sure everything is as it should be. It is a huge investment and I am so grateful to have crossed paths with these folks, although I hope to never need their help again, they will be the first I call and the first I refer to anyone in need of HVAC help.

Great experience, after calling 3 other HVAC companies, I finally found someone who I would…read morerecommend. Steve was punctual, honest and knowledgeable, he found the issue and explained everything clearly. If your are looking for and Air Conditioning tech in Wylie / Rockwall area you can trust this guy.

I seriously cannot recommend this company enough!!…read more We were dealing with AC issues and it was turning into a stressful situation fast .... especially here in Texas. I called, and within an hour, Mitch showed up and completely saved the day. Not only was he super friendly and easy to talk to, but he clearly knew exactly what he was doing. You can tell right away when someone is experienced, and Mitch absolutely is. He diagnosed the issue quickly, explained everything in a way that actually made sense, and had our AC up and running in no time. What really stood out: * Incredibly fast response time * Very knowledgeable and professional * Great personality -- funny, kind, and made the whole experience way less stressful * Got it FIXED right away -- no dragging it out After dealing with the frustration of a broken unit, having someone show up who is this efficient and reliable is everything. If you're debating who to call -- THIS is your sign. Ask for Mitch. You won't regret it.

I reached out online and got a call and text message shortly. They verbally talked through what we…read moreneeded and then scheduled an appointment next day. Confirmed we were still good for the time earlier in the day and arrived as scheduled. Got our AC working and did a check to ensure everything was working as it should. Treated us with utmost respect and left a solid positive impression. Cannot recommend them enough

I came home Friday Afternoon (10APR26) to find a puddle forming in my garage. My water heater of…read moreover 16 years had finally given out. To Rescue Air's credit, they had been warning us each time they came out for HVAC Filter rotations. Thankfully, Rescue Air's ace plumbing expert Mr. Phillip Blystone was dispatched to my home to assess the situation. Within minutes he identified the issue and immediately started to work out a plan and arrangement my family could manage to cover the expense of the Water Heater replacement: the source of the leaking problem. Rescue Air has a very long history of working with my family since we've been in this home (2016), so that level of service is a given these days. But that's not the complete reason for the 5-Star rating. The next day, now with a working heater, my wife and I discovered that a leak was still present in the Garage. Upon calling Rescue Air to let them know what was going on, Mr. Blystone responded swiftly to our location to triage the leak. Using both his advanced equipment and intuition, he found that in spite of the solid repair and replace he and his team performed of the water heater, a leak was sadly missed during the initial assessment. Most other business would likely have tacked on a "not-our-problem" sort of response to this. However, Mr. Blystone and by extension Rescue Air are not your normal type of company. With careful consideration of the economic circumstance of the recent repair & purchase, balancing years of customer loyalty and being a genuinely saint, Mr. Blystone proceeded to isolate and resolve the leak (a small puncture hole in the T-pipe hot-water line leading from the heater) pro-gratis. Completely unexpected, but definitely much appreciated! It goes without saying it would be extremely foolish for my family to consider doing business with anyone else in the Dallas Metro given Rescue Air's track record with our family. The value lost would be far too great. While I hope to not need their services as often as recently, I definitely look forward to working with them and Mr. Blystone should the need arise again.

I hired Rescue Air & Plumbing in 2023 for routine maintenance on the original AC in our home. What…read moreshould have been a simple visit turned into high pressure sales tactics. They claimed safety issues, pushed contracts in front of me, and scheduled installation for the next day. I tried to cancel but was told I was locked in. I ended up spending around $30,000. After the installation, every maintenance visit came with aggressive attempts to sell me more services I did not need. Then the new system failed in 106 degree heat. The compressor failed at only 16 months old. Communication was poor, and I was left without AC for about seven days. I had to repeatedly chase them for updates. They did not have the part, did not follow up, and someone finally arrived at 10:30 PM after days of waiting. They gave me a two year complimentary membership as compensation. I assumed the membership would end after the two free years. My card on file had expired, yet in May and June 2026 the company suddenly began charging me again. This suggests someone manually updated my card information without my permission. I never authorized a renewal, never received a renewal notice, and never received invoices for any charges. They refunded the charges I caught, but then claimed I owed $95.80 for four months of fees that were never billed and never agreed to. I asked for written confirmation of a zero balance and never received a direct response. They only responded to the BBB and stated the account was at zero. Based on my experience with both service and billing, I strongly recommend being cautious before using this company.

Our a/c stopped working in the middle of 110 degree weather and as you can imagine our only options…read morewere to add our names to a waiting list with our usual company or find an new HVAC company. We were referred to Campbell Heat and Air and Rick came out same day! Our system is older and several other companies are usually focused on selling a new unit (which would have been at least 2 weeks without a/c) rather than getting us up and running in the middle of summer. Needless to say the honesty and knowledge of Campbell Heat and Air had us up and running and when we can afford a new HVAC system, they will get our business! Highly recommend!

From the owner: Campbell Heat and Air offers personalized service for our customers. We stand behind the work that…read morewe do. Call us now for fast, professional service.

Our brand new build home thermostat completely failed and was heating up--a potential fire hazard…read more Andrew Smith was professional responsive and delivered the very best service--very thorough, knowledgeable. His businesses uses the best technology and he and his staff make fast informed decisions. I highly recommend them and will absolutely call on them again. He installed the Google Nest and helped us understand how to take care of our whole hvac system. We are super grateful--def give them a try!

Prompt AC service. Very knowledgeable. Did not try to upsell additional items. Owner came out to…read moredouble check completed work and make sure everything was working properly. Guarantees labor for 2 years, in addition to 10 year manufacturer parts warranty. Will definitely use again.