Making an appt online was easy. The lady at the window was…read morea bit rude and told me to check-in at the kiosk over to the side. The scanner was broken or something and could not scan my QR code so it was pointless. I was able to scan my ID though and all of my info populated and I was checked in. Then the lady called me up to the window and in a loud voice asked me to confirm the name of the service I was having and then proceeded to say the name of the provider, and asked me if that was correct. She should've kept her voice down for my privacy and was quite unprofessional. There were other people waiting in the waiting area so I am sure they heard as well. She ended up being the phlebotomist too and could've asked me those questions once I was in the back with her.

Beware, place is a $hit show. Came here 3 days in a row and nobody was open. People were waiting…read morefor hours and they all started leaving including me. Apparently someone got terminated with no replacement or someone dropped the ball. Dont believe some of the positive reviews.

The employee are always very nice and its a very clean environment this is the place i go to every…read moretime

Do not try to do walk-in at this location. I arrived half an hour before closing. The man who came…read moreout told us they are usually super busy with kids at that time BUT said they had no one waiting right then. He stood there and gave me a bunch of words but no reason why he couldn't do the blood test right then. He told me to leave and schedule an appointment even though there was no one waiting and no one currently being helped.

I called to confirm if quest received my doctors order and the automated system said, "if you're…read morecalling to confirm your doctor sent in the order, no need to confirm". I get to a 6:40 AM appointment and quest told me that my doctor never sent the order. This is absolutely my doctors office fault however if one wants to confirm if quest received the doctor's order there should be an option to confirm that.

I had an excellent experience at this location. From the moment I walked in, the facility was…read morenoticeably clean, organized, and welcoming. Bri who assisted me was incredibly kind, attentive, and friendly. She explained everything before getting started, which immediately put me at ease. During the draw, she was so gentle that I didn't feel a thing -- truly one of the most comfortable blood draw experiences I've ever had. Afterward, she checked in with me and mentioned that if I had lotion on, the bandage might not stick as well, but reassured me that my blood was clotting perfectly. I really appreciated that level of communication and care. Overall, the combination of a spotless facility and exceptional staff made the whole visit smooth and stress-free. Highly recommend this place and especially Bri who helped me!

It's a bit of a gamble, but my experience here has been steadily declining. During my last visit,…read morethe phlebotomist who drew my blood was rough, and I've never felt this much soreness in my arm after a blood draw. Also, their posted hours are misleading, they list 4:00 PM as the closing time, but they stop accepting walk-ins after 3:30. They'll still let you check in and wait.

RUDEST garbage employees ever! There's not one ounce of customer care here. Everything is an…read moreinconvenience to the staff and they're extremely condescending. I came in as a walk-in because my doctor ordered a last minute blood draw that was time-sensitive, so no appointments were available. This location closes at 11am on Saturdays, so I made it a point to go within the last hour to avoid the crowd of fasting patients in the morning. I walked in and there was literally no one inside. There were 3 appointments listed within the next hour, but zero names on the waitlist and not one person in the waiting room. As I was checking in at the kiosk, one of the phlebotomists came out and said "do you have an appt? No? We won't see you today". I looked around confused and was like "but there's no one else here and you're still open". Long story short after providing some BS excuse, another staff member came out and pretty much yelled at me for even trying to do a walk-in. I told her it was a time sensitive blood draw that was ordered at the last minute, but she could care less. Instantly turned me away and just ran to the back. The women (and I only say that because I've only interacted with female staff here) are extremely rude and act like they want to be anywhere else but there. They also often have issues finding my vein and end up poking me more than once. Probably as incompetent as they are rude.

This is the WORST quest in town. The employees are so incredibly rude. I will never return to this…read morelocation

Pretty sure I was discriminated against at this location. I came in yesterday for an appointment…read morewith my insurance card on my phone. Not only would they not accept it, the blonde woman was so extremely rude I wouldn't want her sticking needles me in me anyway. Supposedly they can't print out a card, it "must" be photocopied. What's the difference? So I was in my old stomping grounds in San Ramon today and stopped into the quest diagnostics here. Surprise, surprise, my insurance card on my phone was no problem. Same company, but different location and much different treatment. Get over yourselves, Tracy Quest.

I was referred here by my doctor who ordered some X-Rays of my injuries. I was told Manteca Imaging…read moreaccepts walk-ins. I visited on a Tuesday at 11AM and there were only two other patients waiting in the lobby. The lobby as fairly large with plenty of seating. I visited the front counter and told the receptionist about my referral. After locating my information in their system, she gave me a couple forms to fill out. She was friendly and a pleasure to deal with. Once the forms were completed, I waited approximately ten minutes before I was called back by the X-Ray technician. The X-Ray tech was nice, friendly and professional. The X-Rays were completed in about 15 minutes and I was done. A few days later, I called to have my images placed on a DVD for my doctor. The lady on the phone was nice and told me the DVD would be ready the next business day by 8AM. My experience here was pleasant and I would utilize their services again.

The technicians are nice people, but the receptionist is unfortunately very rude and unprofessional…read more.

Had the pleasure of visiting this lab for routine tests and was met with very friendly and…read morecourteous staff. Lab was super clean and Tony was quite helpful in explaining the process. I totally recommend this small business to anyone looking to get labs done.

From the owner: ARCpoint Labs of Manteca offers comprehensive business solutions, including drug testing,…read morebackground checks, employee assistance programs (EAP), DOT services, and other employer solutions. We provide reliable, accurate services to help businesses maintain a safe, compliant, and productive workforce. Trust ARCpoint Labs for all your workplace testing and screening needs. ARCpoint Labs of Manteca is located in the same building as Any Lab Test Now.

02/14/25- Second time using this location. The check in…read morekiosk, on the right, wasn't working correctly. Wasn't scanning ID and Insurance Card. It took 3 tries after restarting check in process before it finally scanned and read the ID, but never scanned the Insurance card. There is no front desk or anyone you could have asked to help check in. Location has been clean and organized each time. Staff has always been friendly and courteous. I haven't had any issues with getting my blood drawn. The phlebotomist have been very accurate and haven't had to do more than one jab. However that does depend on your veins, if they are rolling veins. Luckily mine aren't I feel welcomed and a valued patient here. It's a quick process and as long as you make an appointment, there is very little waiting depending on how early you arrive.

zero stars! each time i have gone here people have been very snobby. besides maybe 1 lady who took…read moremy blood once. Just tried to drop off a sample and got there at 3:58pm as they close at 4:00pm and the ladies standing on the other side of the closed door, holding their bags, waiting to clock out pointed to the sign and said they were closed and would not take my sample for my five-year-old daughter. I said you close at four and she rolled her eyes and pointed at the sign and laughed at me and shook her head. As I walked away, they exited the door and locked it. Terrible terrible customer service. Now my poor daughter will have to get swabbed again tomorrow since it will not be good now!

It takes hours to be seen... with an appointment. Stay away to stay healthy. No one can put…read moretogether a referral after two years of requesting a GI. Incompetent.

I went to this place today and they help me, but the lady didn't came and check on me if I was good…read moreto go home or not they don't really help you. They're not really nice ladies there so rude we need new workers are nice and more helpful to patients and it's my first time going there. I wasn't happy about my visit today.

Came in at 9:10 for a TB test today but the place is still closed. Called customer service and was…read moretold that they are running a BIT late. Waited for a few more minutes and more people are coming in for their appointments but still, no arrived to open and accommodate their clients. This is so sad, a lady that as waiting too was holding her pee for 30mins for her urinalysis. Time check 9:48 and no one still came to open the clinic, I had to leave for work.

Closed early yesterday, came in this morning 40 minutes prior to wait early first person in line…read more She was running 20 minutes later than open hours. Which states on their door 9. Then proceeds to do 2 walkin ins before me.