We have been going here for almost a year now and this is by far the best grooming location I've experienced in San Diego. The prices are really reasonable and the staff is great. Alex is the BEST!! My dog has always been very fearful of groomers and never let them touch her feet but she just loves Alex and seems to really trust her, and they tell me that she is such a good girl while she is back there. Very lucky to have found this place and even if I move away from Point Loma I will come back just for this! read more

Preferred by Pets - Post groom! - Pet Groomers Near Me - San Diego, California

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Agree with the others who talked about the rude staff. Was told in a very demeaning and snarky manner that my appointment had been canceled due to non response to communication, including a text and voicemail. Found the voicemail on my wife's phone but never found the text. She is not tech savvy and ofetn misses communication due to all the spam and political BS. BUt she called the front desk and everything seemed to be fine. They refused to take us and seemed to enjoy it. We showed up on time and could have provided whatever they need then but apparently you have to pass a test to be worthy of giving them your money. Steer clear of this place read more

We have been going to this groomer with our 2 toy poodles for 3 years seasonally while we are in San Diego. Last Year the groomer was excellent. This year she is no longer there but we were assured they had very competent replacements. We brought our boys (2 toy poodles) there 4 weeks ago and the grooming was ok but we noticed that the reception area was not clean with a lot of fur on the floor.We made a follow up appointment for today. Please keep in mind they have very strict rules regarding appointments and cancellations. the texts from them read as follows... As a reminder: If a conflict arises please contact us ASAP. We have a 24 hour cancellation policy and there is a $50 No Show/Late Cancellation fee for each pet If you are 15 minutes or more late we may need to change your grooming package OR reschedule your appointment and the late cancellation fee could then apply at our discretion. PLEASE let us know if you're running late. And please be prepared to pick your pet(s) up within 30 minutes of completion. This is the best number to manage your appointments and communicate with the front desk person. We accept all major credit & debit cards HOWEVER there is a 3.5% processing fee. Pay with cash or Zelle to avoid this fee. Thank you very much and we look forward to seeing you! Preferred by Pets Now this morning we received a text just right before our appointments that the groomers were sick and another was out of town and still another is overbooked.... Clearly it's ok for them to cancel without penalty. Dissapointing things have declined there for our needs and we will not be going back. We do hope they are able to return to there past service and maybe not so strict with their policies as clearly they do not apply to themselves. read more

Good but very expensive! A wash, cut, nail trim & anal gland treatment is up to $100.00

We have been going to Preferred by Pets since they opened. Jessica, Peter and the staff are lovely. All of our Pomeranians have come to them (we are on 5 and 6 now), we started at their original location and then moved with them to the new location. Ours dogs sometimes have different grooming requirements and they work with us to do exactly what each of our special fur babies has needed. They have always been amazing with our dogs and been super gentle and kind with our sick or end of life pets. We can't imagine better people or a better shop for any of our dogs. read more

Preferred by Pets - Pet Groomers Near Me - San Diego, California

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I have been a loyal customer for over 10 years. I made an appointment and forgot to come. First time EVER! Instead of understanding they told me I would be charged a no show fee of $50. I understand with new customers and new policies that would be understandable. But a loyal customer who has spend a lot of money you would think a reminder for next time would be more appropriate. They have lost my business. I also was not happy the last few times so maybe it was meant to be. read more

Some of their groomers are skilled, unfortunately some of them are not. Some can't use desheding shampoo or properly trim nails. We attempted to reach out to them to resolve, they said not all their groomers have skills for nail cutting or desheding shampoo and we should wait for manager to return in a week to see "if we have a groomer matching these skills"! Nail trim and desheding shampoo are basic skills and basic requirements of any dog grooming licensing program. read more

Preferred by Pets - Trimmed one nail forgot to trim the rest - Pet Groomers Near Me - San Diego, California

I want to express my gratitude to the entire team of Preferred by Pets. I have been taking my dog Luna to Preferred since she was seven months old. initially she doesn't want to enter the place due to the fact she didn't know them. After a while, Luna started entering the place with confidence and happiness. She knows them now and she is all happy to see them, specially Luci, her groomer. The owners are pet lovers and it shows when you enter their grooming spa. The team cares and love your pet at the first minute you introduce your pet to them. if you are looking for a lovely environment to take your pet, I recommend Preferred by Pets. read more

Best grooming salon! They always do such a wonderful job with my samoyed who's very talkative and fidgety and doesn't make it easy for them. They are so patient and always go the extra mile to ensure a great experience. My girl always looks like a show dog after she leaves Preferred by Pets. Thank you! read more

We have been using PbyP for our Samoyed for over five years and they do an incredible job. Lucy usually grooms our fluff bomb and she comes out so soft and fluffy, all mats gone, looking like a show dog! Our dog is super high maintenance, geriatric (15.5 yrs) and has a few health issues for which they have been so accommodating, careful, and gentle. My dog will NOT let me near her paws but Lucy works her magic and gets those nails trimmed with no issue. Frankly, I wouldn't trust any other groomer for this fluff girl. read more

Preferred by Pets - Pet Groomers Near Me - San Diego, California

Bravo to the groomers and owners of Preferred by Pets in the Point Loma neighborhood of San Diego. I have taken my dogs to be groomed at Preferred by Pets for almost 2 years now. ALWAYS patient; kind; knowledgeable and skilled, Preferred by Pets goes the extra mile to make sure that pet owners are happy with services rendered and how their pets are handled. I will continue to promote and utilize Preferred by Pets for my dogs' grooming needs. read more

Bringing our dogs here for over 6 years and find them to be so consistently excellent! Lucy is the favorite groomer for our German Shepherd, but the whole team takes care of our dogs and Peter communicates very well! read more

Preferred by Pets - Pet Groomers Near Me - San Diego, California

Took my baby here for the first time this week. They told me that there was a waiting list and I said that's fine but I guess they had a few cancellations which helped us out and we were able to get taken quicker then I thought! Blossom had only had one other hair cut in the past with PetSmart and they did a terrible job. So I wanted to take her to an actual groomer this time and I had many people tell me to come here. They were so friendly. From booking to drop off to pick up. They are very responsive and well organized! Blossom does have separation anxiety and the groomer spoke to me after the groom and told me how she did and what she did with her. She said she was very sweet but she definitely was nervous. But Blossom came out looking and smelling fabulous! She is a terrier mix and I love her scruffy but my family kept saying she looked like a homeless dog haha so I gave in. Our groomers name was Olivia and she was awesome! Blossom came running out and she knew she looked fabulous! read more

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I've taken my dogs to PbyP for many years. The owners & staff are knowledgeable and kind to all pets. I've used other groomers that were not nearly good as PbyP; poor haircuts, not very patient with pets, even less patient with owners. They have gotten very busy especially since the pandemic which was hard for all businesses, people & pets. I highly recommend PbyP. My pet comes home beautiful & ready to show off. Thank you everyone at PbyP. read more

I have been taking my terrior mix here for a couple of months now and am always happy with my services. They are quick and she always come out smelling amazing. They also never cut her hair too short which is always a concern. read more

Preferred by Pets - Pet Groomers Near Me - San Diego, California

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Great grooming for our senior dog! Nice local spot. Quick response. Our pup was looking great afterwards. Thanks!

Their front desk staff is even more rude than all the reviews outlined, worse yet we were told their groomers were not "all qualified to provide nail trim and desheding shampoo".... Every other groomer considers nail trim the most basic of skills. Buyer beware, they won't be good for your dog read more

Followed my groomer, Sarah, here after meeting her at another Salon. Sarah is a Godsend! I have quite the feisty little toy poodle and I am always super nervous taking him to a groomer due to his behavior, but Sarah is an absolute dog whisper! Excited to have found this new salon, can't wait to keep taking my son here! read more

I've been going here for quite a while and they are wonderful. All I've done so far is get my dogs nails trimmed. I can't say enough about them. They're so sweet and kind and they do a wonderful job. read more

I have 14 year old chi - who is quite they"alpha" but he was so calm while getting nails trimmed outside. A plus was having someone be able to sign to me as a Deaf client that's huge plus in my book. Thank You for taking him even though i was late ... read more

Preferred by Pets - joey getting nails trimmed - Pet Groomers Near Me - San Diego, California

Something changed from my first visit. It is very odd that you have to wait outside, almost like they are hiding something. The last time I took my 10 lb poodle mix I was told he was difficult and an extra charge would be added. The way I was told was the groomer yelled out the door as it opened for a split second. I have since found a new place that actually lets you in the shop, the groomer greets us and makes us both comfortable. My little boy was so happy when I picked him up instead of wanting to run from preffered by pets. I won't be coming back. read more

Have taken my dog here twice for nail clippings and have been very happy with both experiences. Very friendly and efficient staff that charge reasonable prices. Definitely the best place in the area! read more

I had a great experience with preferred by pets. I took my 8 month old Australian shepherd here for his first grooming. His hair was getting too long and starting to frizz out everywhere. He got a silhouette trim and grooming, and a free teeth cleaning for his first visit. Everything turned out absolutely great, and I'm sure he was a handful because he can be crazy. His coat looks so much better, and everyone was extremely friendly. We will definitely return for Reef's next grooming! I attached a before and after picture. read more

Preferred by Pets - before - Pet Groomers Near Me - San Diego, California

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They did such a good job grooming our long-haired cat Henry! This is our second summer getting him groomed and we will be returning for this every year. I don't know how they manage to get him to cooperate, it's amazing!! read more

Preferred by Pets - Henry's new shave - Pet Groomers Near Me - San Diego, California

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VERY VERY VERY rude and unprofessional place I called to schedule an appointment to get my dog groomed and I was placed on hold, that wasn't the problem .. I was on hold for 11 minutes that still wasn't the problem, I decided to hang up and text the number that I had heard earlier because maybe that would be better . So I get a call back and a gentleman calls and says "hi I'm returning your call I guess you couldn't wait long enough" ... I ignored that comment , I let it slide then said well I had to get back to class and before I could finish he says " you could text the number in the automated intro had you listened " anyone hi had that type of attitude should not be answering the phone you should not be dealing with customers at all . read more

I have been looking for a new dog groomer since our's moved 30 minutes away. Preferred by Pets was professional, knowledgeable about my breed, and so friendly. My dog gets very nervous with new people and was trembling when I left. When I picked her up she was calm and wagging her tail. Highly recommend this place to bring your dogs. So happy to have found a new pet groomer close to home. read more

This place was pretty good, I took my poodle there and they had everything done in a short time, and he looked very nice. The people there were very nice. The only thing that I would have wanted them to do was let us go inside. read more

Preferred by Pets treat Fred & his brother Lincoln(Goldendoodles) like royalty! I can't say enough kind words about the owner or the staff. They are all top notch!! read more

It was years ago when I tried this so I hope it is better now. My dog came back with an uneven cut that was far shorter (and uglier) than I hoped. He looked like a shaved rat. I wish I had been consulted before that choice was made and my dog was clearly shaken and scared. Not going back... read more

I have been taking my dog Andy to Jessica and Peter for over 10 years. The groomers here are so talented and kind. I highly recommend

Incredible dog groomer! Very professional, friendly and great at what they do! I took my two dogs for nail trim and it was the best experience we've ever had!! One of my dogs is extremely anxious but at preferred by pets she was very calm and relaxed and she handled the nail trim like a pro, the groomer was extremely good! I highly recommend this place and we will be back again and again. read more

Took our Stella there a few days ago and asked for a light "Touch Up" hair cut. Instead they were heavy handed in their use of the electric trimmers and even went down to her skin in some places. (Probably a cost saving measure as it takes less time to just shave it all off). The "person" who shaved her (can't call them a Groomer) has no business being in this profession. Shame on the company's management for allowing this to happen to Stella. She is part of our family and your employees should have treated her with more care! If Stella could talk I am sure she would say this business is not "Preferred by Pets". See the Before and After pictures of Stella on this companies page to understand my dissatisfaction. uggg read more

Preferred by Pets - Sad day at the Groomers for Stella. She will never go back! - Pet Groomers Near Me - San Diego, California

I am so impressed with preferred by pets! Booking the appointment for my 3 year old Himalayan was easy and I even received a text message appointment reminder the day before his appointment. The staff was genuinely friendly and my cat was vocal but not stressed. Ashley did an absolutely amazing job on his cut! It's even and exactly what I asked for. We will absolutely be back! read more

Decades of service to our community. Well run business with kind and considerate employees read more

My poodle is very particular about getting groomed! Everyone was so nice here and really talked to me to get to know bobs personality. He looks great and we will become regulars :) Thanks guys!! read more

Preferred by Pets - He always looks good! - Pet Groomers Near Me - San Diego, California

It's been hard for me to find a reliable and affordable groomer after moving to San Diego but I finally found one! The whole staff was extremely nice , welcoming, friendly and loved my dog! (Who usually has a traumatic time at the groomers) Would recommend ! read more

I am soooo pleased with this grooming studio and with Carmen who bathed and trimmed my long-coated Maltese today. Carmen took her time so that my dog was comfortable during the process (and it is a huge process with a pup like this!). My little girl went in shaking but came out happy! I am very pleased. I recommend Preferred by Pets and Carmen high. read more

We were first timers here back in December. Here is my pup with his fresh cut. Everyone was so friendly. Ashley did an amazing job, she groomed him exactly how I wanted. The appointment sent up was fast and easy. They even gave him a cute Christmas bandana! read more

Preferred by Pets - Pet Groomers Near Me - San Diego, California

What a wonderful find!!! I was referred by a friend and I am pleasantly surprised. It was so clean, smelled good and the people are so friendly. It is affordable and they were quick!! We will definitely be back!!! read more

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I cannot give a high enough rating for this place!! I have a very nervous, 1 year old shelter puppy with long matted fur. Natalie took such good care of him! She worked with him and calmed him down and he looks amazing!! We had a terrible experience at petCO and had to leave before the grooming even started because my dog was too nervous and they didn't think that could handle him. These groomers are so professional and so good at what they do. I was so worried about him but they treated him so well and he looks adorable!! They also text which is way better, in my opinion, than playing phone tag for days trying to schedule an appointment Will definitely be going back in 6-8 weeks! I'm one happy dog mommy read more