I've been coming to Preferred Dental Group for a couple of years now, and every visit has been a positive experience. I always feel taken care of and truly understood. I bring my children here as well, and we've consistently received excellent care--whether it's for routine cleanings or emergency visits. Both of my kids feel comfortable and confident with the dentist, just like I do. I struggle with dental anxiety from past experiences, but Dr. Dialani is always incredibly patient and treats me like family. The entire staff is kind, welcoming, and very helpful. Going to the dentist can be stressful, and finding a good one isn't easy--but I'm so glad we found this office. read more

Really bad experience in this place. My husband got a crown 1 year and a half ago and did a terrible work on him. He kept having pain and discomfort, feeling that food kept getting trapped so we changed dentist and they found out that the crown poorly installed and caused cavities. read more

Preferred Dental Care - Bits of the poorly installed crown which caused cavities since food kept getting stuck. - General Dentistry Near Me - Orange, California

I've been coming here for over two years now for my semi annual dental cleanings. Great service from beginning to end. Prior to arrival, they check that your insurance will cover your services so that there won't be any unexpected out of pocket expenses. In my recent visit they were able to schedule me in same day on a last minute request. I didn't wait long in the lobby for my appointment and was promptly called in. They took my X-rays thoroughly and gave me a fresh dental clean. I've already scheduled for my next six month appointment. read more

Very poor customer service. The front office cannot give time frames for when insurance verification will be completed besides "when we get to it" Spoken to rudely and just overall poor experience. Also experienced extremely long wait times at my last visit despite showing up in time for my appointment. There was no apologetic attitude from anyone in the office. read more

Amazing team, always gentle and caring. Even though I moved away, I continue to go to them. Would definitely recommend.

Absolutely fantastic team of professionals. The quality of care and genuine respect for my profound fear of dentists cannot be overstated. My first root canal in my life, and I literally didn't feel any pain. They were so patient with my dentist-phobia, I couldn't ask for a better experience. Highly recommend. Front office a staff very professional and efficient. Entire team and experience was A+. read more

I have a ton of dental anxiety after a procedure gone wrong with another dentist. Dr. D is the only dentist I've been to that can put me at ease. He is the absolute best. The front office staff always greets with a smile. They follow up with you, they care, and they explain treatment options. (Sometimes dentists feel like a mechanic shop!) Highly recommend. read more

I scheduled an appointment here during my lunch break, and they offered a time slot for the next day! I was seen in less than an hour and got the referral I needed. Everyone was super polite and informative, and a special shout out to Marcella who introduced herself as a coordinator, she was so helpful in making sure I knew exactly how to move forward in my dental care, and ran out after me when I forgot my water bottle!! This customer service was unparalleled for a dental facility, I can tell each employee here is genuinely concerned with the well-being of their clientele. I've never said this about a dentist before, but I'm looking forward to my next appointment!! To the team at Preferred Dental, thank you guys for going above and beyond. This was a great experience!! read more

Very friendly, super quality work. I really appreciate how they treated me. They keep up with your appointments and inform you of all specs. read more

Always a great experience with Dr. D had his staff AAAAAA++++++++++++++++++++++++++++++++++ read more

I have been looking for a good dentist for years, and Preferred Dental Care went above and beyond my expectations! Jessica and staff were extremely helpful, and Dr D and Eddie gave me the best cleaning I've ever had. I'm so happy to finally have found a dentist who truly cares about his patients and doesn't try to upsell you when you don't need it. If you have been looking for the right dentist like I was, don't hesitate, give Preferred Dental Care a call! read more

They are kind, punctual, and caring. I would recommend them to anyone. I have never been one to routinely take care of my dental needs until now. No, I don't look forward to the dentist but I do not have dental anxiety with this group. read more

I had given this office some pretty harsh reviews and although it is how I feel and true to my experience, I feel I should give a review with more context. I had come to this office with a chipped tooth. No pain just a chip. The dentist suggests a crown which I immediately agreed to pay and continued with the service. Weeks later when all work was completed, my tooth remained sensitive and in pain. This was not a cheap service, it was somewhere in the realm of a thousand dollars out of my pocket even with insurance. I complained about it, got referrals and the only answer I was getting was to now get a root canal in crown I just got. This triggered me more than anything I've experienced in a long time. I am in daily pain since I got my crown done here. Everyday I am reminded of my experience here as my mouth continued to throb throughout the day. All I thought about was how horrible it was that I trusted my teeth with this dentist. I'm not kidding when I say everyday I wished karma would come through for me. This is still true today, almost 2 years since the original encounter and now experiencing an abscess in that same tooth, I still haven't buried the hatchet just yet but I am looking forward to resolving the original issue from 2 years ago soon. I'm pretty sure I'm gonna ask them to pull the tooth to end this nightmare of an experience and move on with my life. I guess I just don't understand how someone can mess a job up, and offer you to pay for another service to fix the original issue. That's a pretty pathetic way of doing business in my world. read more

You could not have better care than going to preferred Dental Care I have had many dental problems and I'm thrilled to announce that they have solved them. The care was of the top quality and they walked me through my options. Thank you to you all and specially to my wonderful dentist. read more

Friendly and everything is up to date with technology. Clean and perfect location. I highly recommend.

I am 100% sure I am reviewing the right place. I was there over a year ago, and in my experience, the office staff was really pushy to get everything done and apply for credit. So all I am saying is to be careful and don't sign the treatment agreement right away until you get a second look with another dentist. read more

I like preferred Dentsl care at Chapman at Orange, I am a Patient of this for some time. The Front office Staff are Polite and Professional,the Doctor is very professional And very knowledgeable. The Xray Technicians, and Hygenists they do a great job. All in all I highly recommend this Clinic. read more

Friendly staff, knowledgeable assistants, and skillful doctors. I've been going to their office for 10 years and have appreciated their professionalism and services. Thank you! read more

Amazing customer service! Always attentive with customers and they even send you texts messages to remind you of you're appointmens

Dr. Dee and his staff are always super friendly, they have appointments available usually right away, and they have been my dentist for the past almost 20 years! Please check them out, I now live in the Inland Empire and I will not switch dentist because I love going to Dr. Dee! read more

I love coming here, I have permanent retainers and I always come out feeling fresh. I've been coming here over a year. I recommend you come every 4 moths, remember you only get one set of teeth! read more

I have been getting my dental care at Preferred Dental for over 5 years. I am very grateful for the care they take, the annual checkup and teeth cleaning. I have nice clean strong teeth. Last week a filling came out. I got an urgent appointment and the filling was replaced. Everything back to normal. read more

The staff is very friendly and professional, our family has been going here for over 10 years. They do an excellent job.

It's been a while not going to the dentist & spent only an hour the doctor was very professional & made it very easy to understand what I need plus what are my options for a better & healthy teeth read more

Not only did they leave me with horrible pain that I had to go to the ER but I witnessed an employee cussing out another employee and the owners being bystanders. I don't know about you but I personally want my health care providers to be good people and not causing physical and emotional pain to everyone around them read more

I LOVE Dr. Yue. I have been going for 30 years and never had an issue with him. He is very personal and so very honest. The staff if pretty awesome. read more

Best dental experience I have ever had. Everything was explained in clear details. The process was seamless and straight forward. I am going to recommend this location to everyone!!!! read more

Great team they have , always friendly and very helpful. Care quality is awesome . They always taje care of all your needs

I've Found my new Dental office!!! This place is great. the entire staff is really nice. Very professional and I like that, because the Dentist office always freaks me out. read more

This office is my go to Dental office, staff is great and Dentist makes you feel very comfortable and staff is very friendly.

I came back to be seen by Dr.Dialani after a few years,I was MIA you know with teeth it's all about trusting your dentist and his staff. Breanna the dental assistant was great with the care she provided during my visit and taking my X-rays. Dr Dialani explained what I need to have done and he is always a pleasure to talk to. I booked my treatment and will be coming back for my routine exams. Thank you Jessica,Karla Breanna and Dr Dialani. read more

X-rays and consultation,very caring and amazing staff ,office visits was great.will be getting all mine and family dental care her.

I am thankful that I found a Dentist that I'm comfortable with. Dr Dilani has always been caring and honest regarding my care. I cannot say enough regarding his staff. They are absolutely wonderful and I appreciate the follow up calls regarding my appointments and care. I thank you all! Rob B. read more

I have been going to preferred Dental for over 20 years. I called yesterday morning because of an emergency and they got me right in. This dental office is the best. Everyone is friendly and caring. read more

My children and I visited Preferred Dental Care and had a great experience. I loved how good they were with my children. We had a second appointment six months later in which my husband forgot to schedule the next appointment. I too forgot and when I called back today to schedule the next check-up, I was told I would have to go onto a waiting list because there were no appointments. It is very disappointing that we finally found a dental office we like, but they are not able to schedule us in for an appointment. read more

Preferred Dental's friendly staff makes you feel comfortable while visiting. I don't get great dental insurance from work (I have a DHMO through United Concordia); however, I read many reviews of the offices that accept it; and, hands down, this is the best office for anyone near Orange to go. read more

The dentist and hygienist appear to be ok, but be careful of the billing department. They charged my husbands credit card because they didn't look into his insurance correctly, but instead of reimbursing the credit card - they said they will wait for the insurance money and reimburse the card after they get paid. Poor business practices. Beware. read more

Love Dr.D super gentle and light hands. Went dreading the dentist but staff is awesome and friendly. Explained everything! Super pleased!

I Have been with Dr. Dailani here at Preferred Dental for over 20 years. Each and every time I have gone here he has always shown me respect, he takes his time, he really does care about his patience and his job, he absolutely loves what he does for a living. He takes his time in explaining what he's doing, why he is doing it and always has my budget in mind. You're the best Dr. Dailani. Hands-down! Respectfully, Cynthia read more

I was there yesterday for my 6 month check up been going there since 2019 and I love it! Always honest with me what I need. My doctor is the best! And the staff as well. Highly recommend :) read more