I have been coming here for many years. The staff here at Artistic Smiles Dentistry provides quality care, excellent customer service, compassion and listens to our needs. I have referred many people here, and will continue to do so. Thank you to the physicians and staff for providing great service!. read more

Dr Phil and Sul did an amazing job I was in so much pain and they were so friendly and quick! Will definitely be back

I scheduled a new patient appointment for 1:00 PM, but I wasn't seen until nearly 1:50 PM. With four children in tow, we ended up spending almost three hours in the office. I understand that delays can happen, but the appointment felt disorganized from start to finish. Different staff members seemed to be stepping in and out, and the overall flow felt rushed and chaotic. My consultation with the dentist was also disappointing. I was told that I needed two root canals, which was unexpected since one tooth mentioned isn't even bothering me at all. When I expressed hesitation and asked about alternatives, I felt my concerns were dismissed. Rather than discussing monitoring the teeth, additional testing, or other options, the conversation became uncomfortable and left me feeling pressured. Because of the long wait, the disorganized experience, and the lack of collaborative discussion regarding treatment recommendations, I will be seeking a second opinion elsewhere before moving forward with any major dental work. read more

It should be ZERO STAR. This dental company has offered a membership which covers 3 cleaning, X-ray and check up in the amount of $199.00. I just used 2 times, January and June. Then I called their office today to cancel the next appointment, but they they told me it is supposed to be 2 times only they made a mistake. I am not coming back because I found out that their system is like scamming the patients. Their system is like they will charge your credit card without any written terms and conditions for what you paid for, so that means they can change it for whatever reason for their own benefit. I realized that I had dealt with greedy dentist. I am so disappointed and frustrated. So I asked for a refund of the portion of the membership that I wont be using, but they would not refund it. The front desk said, we made a mistake it is supposed to be 2 times only. Be wary of this dentist, ask for a written terms and conditions for the service you paid for, otherwise, they can change because it's only verbal. They still owe me $66.24 of the unused service, but they would not refund it. It's ok for me but it's not ok for them because they lose a customer forever. Please do not go here go somewhere else, you will be dealing with greedy dentist. read more

This dental practice is in the practice of lies and more lies why $$$ that's their motte On Line not the best for their patients I fully lost my trust for dentists after my experience there. They said I needed root canal but wasn't truth! Both manager and dentist said I needed root canal I said NO then dentist said I don't and talked me Into a crown promised to show me the exrays three sets of exrays lies didn't show them to me until now! They put a crown where the molar should have been extracted I have Deep seated Cariss and pirforcation root exposed when they put the crown i was at lost all trust for dentists so what d They did was cover the exposed bifurcation due to to bond recession I almost immediately got infection because bacteria was able to advance into my root and I had infection for 9 mnths I was so shaken up by the lies and love of money they had to go any dentist I fully lost all trust in any dentist that how bad they did me to lie again and again. Had I neede a root canal they never would done crown before they drilled that molar o was completely distrusting and felt betrayed. Now the worse Part they cover their backs not apologizing and making it right but stay as liars covering their tracks this is shameful and unAmerican I truly have big regrets ever going here and will publically do all I can to expose this crime of humanity they also Lied that they would show me the exrays the day taken when I mentioned this the dentist offered to show them was Next appt when crown arrived . Im shocked at the abuse neglect too Right the lies and the inability to admit they harmed me with full apology they gave me reason to write this review my advice avoid these dentists at all cost! read more

Artistic Smiles Dentistry - Tooth after being extracted today 9 mnths after they did the job by a more honest dentist - General Dentistry Near Me - Orange, California

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I have been coming here for regular teeth cleaning for couple of years and their hygienists are outstanding. They are thorough and professional. Gregory read more

Amazing Team! Led by Dr.Phil Thank you! To Sul. Doctor assistant! She's awesome! Friendly, nice and treat me well. My first time and i had amazing experience for my emergency needs. I will recommend this and this will be my new home:) I did not get the receptionist names. Both were nice Great job Dr. Phil, Sul and Team. read more

Artistic Smiles Dentistry - General Dentistry Near Me - Orange, California

I wouldn't even consider going anywhere else for my dental health and care. Dr. Khoo is the BEST!! Julio is the best hygienist ! And their staff there are wonderful. I've been going to Artistic Smiles for at least 20 years now. read more

Be very careful if you choose to use this dentistry office. We all want dentists we can trust but this is not an office you can trust. I was recommended to have two crowns due to cracked teeth within a year. I replaced one, but the other, I got a second opinion. No cracks. I realize dentists do not make money on exams and teeth cleaning only. They need to do procedures. A good analogy here is like a bad car mechanic you can't trust. Run! read more

Thank you, Dr. Bonin and Sul, for your exceptional care and support. I truly appreciate your kindness and patience throughout my treatment. Because of a traumatic dental experience in the past, I was very anxious, but you both made me feel safe, comfortable, and heard every step of the way. I experienced no pain during my procedure, which meant so much to me. Thank you for helping me rebuild my confidence in going to the dentist. I highly recommend your practice to anyone looking for compassionate, gentle, and professional dental care read more

Great experience front office was extremely helpful with helping me plan my visit and what is covered by my insurance! Dental work was gentle and made me feel at ease. read more

I started going to Artistic Smiles after bad experiences with other dentists. Thanks to a friend referral this Dental office has been a blessing for me and my family. The front office and back office staff are very friendly and professional. Not to say all of the doctors who explain every treatment before hand. They arr very gentle while working on you. They're very caring and compassionate. Thanks doctor Coo and doctor Kim, Julio and all of the professionals working in this office. I truly trust you and won't hesitate to recommend your practice!!! read more

I had a tooth removed by a so called specialist. After a second round of antibiotics and several days of pain it started to heal. After the stitches came out there was a piece of my original tooth that was supposed to be removed still stuck in my gums. I had to go to another dentist to have it removed. This office has terrible after care services. Nobody cares. I asked to speak with the owner several times and until now I have not received a phone call. I did receive a letter asking me not to return to their office for future care like this is my fault! The front office manager said we treat our clients like family. REALLY!!! Typical response from the owner. After care service was horrible. Your specialist just did not care. Would not return phone calls. Not professional at all. Besides the fact that he did not remove the entire tooth, leaving a piece that another dentist had to remove Please do not say you have high standards. I'd rather you did not respond at all! read more

Its been awhile since I have really enjoyed going to the dentist. That being said, This team from Artistic Smiles in Orange made me feel confident in doing more business with them and referring to my family ,friends and people that may not want to go to the dentist. Dr. Bonin and Nurse Nancy were incredible knowledge,professional,passion for letting us know whats going to happen and how to take care of the bad teeth & future preventative care. It starts at the door and ends with a better smile! Wonderful Team Work. "Trabajo Unido"! Respectfully & Sincerely... The Horton Family read more

Root canal! OMG! Tiny ass little molar was deceased, but the nerves didn't get the memo! Gallons of pain killers before proceeding, almost fell asleep! After care included more pain killers a follow up phone call and all is good! 20 year customer very satisfied with standard of care! Thank you for caring! read more

This place sucks! They're basically swindlers bc all they do is have a special person hired just to attempt to coerce and up sell you services who are super aggressive and rude. I would think it's considered malpractice when you also receive a shot when you were NOT informed you would be getting one and not even warned when it was occurring! Im terrified of needles and started having a panic attack! The second time I went back the same person did the cleaning and he attempted to force me to get a shot AGAIN! They lie about what services you need done, harass you, and do NOT even inform you what will happen to you! Just bc they're open longer than most places doesn't mean it's worth going to a place with not only your finances, but your health at risk! Stay away! read more

Been going to artistic smiles for many years now and everyone there is amazing. The front desk girls are always friendly and everyone always makes you feel welcome. I highly recommend artistic smiles for your dental needs! read more

I've been a patient at Artistic Smiles for over 20 years. They have maintained exceptional excellence over the years. Since Day One I've said they are the best ever. Dr. C, Dr. Kim and Dr. Koo are competent, up-to-date (in technology and education) and extremely competent in providing expert and beautiful work. Julio is my #1 choice for dental cleaning. He's the best. I've had a lot of work done over the years - regular checks, cleanings, crowns, braces, veneers and I'll probably need an implant on the tooth I just broke! I don't know about the implant because I don't see Dr. Koo until tomorrow (I broke it tonight at 5:00pm, called aright away and got an appointment for tomorrow - they are available - don't have to wait weeks for an appointment). But if he recommends it - I'll have it done here. No where else. I have 100% confidence in their work. I have 100% satisfaction in their patient treatment (comforting, humor, educational, available). I 100% recommend Artistic Smiles Dentistry for all of your dental needs. Oh, and another thing, they BIG on not feeling pain! They do their best - and it works - for pain free work. Can't say enough good things about them. Six stars!! read more

Dr. Phil is an amazing dentist, you couldn't possibly find one better. My husband, kids, and I all go to him. Today specifically, He was so patient and comforting with my daughter, who was very nervous, and he made her feel completely at ease. His honesty and caring nature make him incredibly trustworthy, and it's clear he genuinely cares about his patients. We're beyond grateful to have found him, it's not often that you find someone who loves their job as much as this guy. read more

I was recommended to come here. Right off the bat the front office staff were very pleasant to speak with and friendly. Didn't have to wait a long time to pass into the dental room. Office is nice and well organized. Dr khoo is awesome! Answered all my questions and was quick and efficient. I was overall pleased with my visit here and will return for all my dental care needs!!!! read more

Kenia and Berenice were the sweetest people here. Making me feel more than welcome. I am definitely staying here for the long run.

Had a great experience here. Easy to schedule & accomodating with my schedule Dr. Koo did a same day crown. I was in a rush but he did it with a lot of cheer. The process was as pleasant as it could've been. In the end, the crown was perfect, my bite feels good & it feels like a natural tooth. The staff were helpful and pleasant. Highly recommend! read more

I came to this dentist office to repair my cracked tooth. I told them I was retired and on a fixed income and did not have much money. After examination Dr. Li told me that I need to have two teeth removed and replaced for a price of $8,000.00. I asked him is there was some kind product like cement that was malleable and then harden. He laughed at me and said there is not. Three days later I am watching YouTube shorts and I see a video of the exact product I was asking Dr. Li about at Amazon for $29.00. Needless to say I ordered it. I paid $49.00 for the x-rays and left feeling quite angry and depressed. read more

My dentist was awesome!! He was gentle, funny, very informative. Staff was great!! All chairs have TVs and X-rays, so you don't have to move a lot. Very high tech. Super gentle. Super clean and relaxing decor Great hours! In the Target parking lot with two free car chargers but they get busy. Feel free to give them my name as a referral! read more

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I go there because of Dr Koo he is kind, doesn't push you into doing things just to make a buck he will tell you if you can hold off a little in a tooth and what is necessary. I appreciate his work and came in early when I was leaving on an airplane and my veneer broke . He also called to see how I was doing after a crown. read more

If I could rate this place zero stars I would. This place overcharges for services and doesn't apply insurance coverage correctly. They give appointment times only to still be waiting in the front for an hr + just to be seen. But I guess the more easily accessible ones have lesser quality /: read more

I just want to leave this review based on my personal experience. I just want to start off by saying that the staff including the assistance and the front office people like Maria were incredibly nice. I went in for an emergency visit on a Sunday and they were able to get me in unfortunately I did have to wait almost 2 hours to be seen but the girls (assistants) were really great about checking in on me making sure I was OK. My problem is with the dentist I saw that day, so I had originally had feelings done with a previous dentist, and was having an incredible amount of pain. One of the assistant had suggested a bite test, and had mentioned that my bike was off, and I could feel my bike being off, but when the dentist came in, she maybe took one. Look in my mouth, and the x-rays, and basically said there's really nothing I can do for you. She gave me a prescription for Motrin. And what really shocked. me is that she said if the pain isn't managed with Motrin. She could give me a prescription for amoxicillin which is an antibiotic and I asked her if she thought I had an infection. She said no. But the antibiotic will help with the pain. And clearly that doesn't make any sense. Another thing that really bothered me, is that when the assistant asked her per my request. If she could fix my bite to see if that would alleviate the pain. She said no. She wanted me to go back to my regular dentist because she didn't want to be liable for something happening to the fillings. She didn't want to touch another dentist Work So I basically spent $75 to sit and wait for two hours to be told to go home and continue to be in pain with the prescription for the medication that I was already taking that wasn't helping. I had given all this information when I called and I feel like I would've saved myself some time and money. If this information would've been given to me over the phone as they were able to do. Nothing for ME. read more

I was referred to this dental office by a friend, and I will say she was absolutely right about everything. My experience from even the initial phone call was incredible. They are accommodating, with late availability and weekend. My first visit today was beyond impressive. The attention to detail and care was impressive. Julio the hygienist was very thorough but remained gentle with my cleaning, Ashley took the most painless x-rays, and Dr Khoo's was amazing with the most wonderful bedside manner. Maria, explained all the fine details at the end bringing peace of mind with financial decisions. They really made me feel comfortable and safe in a place that usually brings nervousness and pain. I am so grateful to have found this gem. Looking forward to my next visit. read more

Amazing office ! I had scheduled a root canal last minute because I was in pain ! I scheduled it the night before and they took me the next day and it was the best pain free experience! Dr. Nguyen and Sul were so amazing, efficient , professional and gentle . Definitely recommend this office ! read more

I have been coming here for years and usually get great service... but today wasn't the case dentist told me change out an old filing which I agree too had me numb now I am still waiting for dentist and I have been sitting in the room waiting for over 45 minutes. They change dentist on me not the normal one I see. I think unprofessional to numb patient have them wait over 45 min and still not start treatment. read more

I had called Artistic Smile back in September last year I had a cavity for the first time. The staff was friendly and professional and the dentist office was clean. I ended up having to get a root canal got in the next day Dr. T was very nice and thorough about the procedure and called me the next day to see how I was recovering. Would definitely recommend them! read more

Going to the dentist has always been something I never look forward to until I started going to Artistic Smiles. they always make you feel welcome and make sure you are comfortable, from the staff to the hygienist to the doctor. Don't get as much angst anymore going to the dentist, lol. Highly recommend! read more

My husband and I have been patients here a little over a year, and we have been very happy with the service we've received. It's super easy to get an appointment and they are open late as well as on weekends which is great. I've also never had to wait more than 10 minutes after checking-in to be taken back, and I'm usually in-and-out in about an hour. The dentists themselves are good and have done several fillings for us without any problems. They will take the time to show you your x-rays and photos of your teeth, and explain what's going on and how you can fix it. The front office staff and dental hygienists are all very friendly and helpful too. I've never felt like anyone has tried to up-sell me or pressure me into procedures that are unnecessary. I greatly appreciate this as I have experienced that at other dentists. I definitely recommend Artistic Smiles! read more

The very best is what I can say about Dr. Kim. This is the place that has all the latest dental technology. Everything here runs like clockwork. From the front desk, billing, the hygienists, and the dentists. I live in Irvine and I make an effort to come here. Now my kids come here as well. They are great with kids and I know their teeth will be well taken care of. Everything is so much easier working with them. **THIS PLACE IS OPEN FOR YOUR CONVENIENCE** That's all you need to know. This place is very serious about Dentistry. Always professional. 10 stars all the way! ********** read more

If you're looking for a veneer or a crown don't go here. My new tooth doesn't match any of my other teeth. Offered to redo the tooth but only on there terms. I asked for a discount on the other front tooth. Trying to at least match the tooth they messed up and was insulted with the $98.00 discount they offered. This was offered only after many tears on my part. I guess the customer isn't always right. read more

Artistic Smiles Dentistry - Went in for a veneer and got this - General Dentistry Near Me - Orange, California

First time seeing Dr. Nguyen he was very gentle and did an amazing job on a filling that had to be replaced. Would highly recommend him and the Practice. Maria also amazing runs the front office they are very thorough. I have been coming for 10 years as well as my whole family. Everyone is very caring and staff follow up with calls after procedure. Love this office and staff. If you are in need of a dentist I recommend giving this office a try. read more

They operate more professionally than any other dentist I have ever been to. From getting x-rays to billing, everything is so much easier here. I don't feel like just another patient and it feels like they really care about your teeth and comfort. My first time here was for 2 crowns and a filling, this time I had a cleaning and check-up. Both times the staff were friendly and kept me waiting hardly at all. The dentists were helpful and really showed you exactly what they were talking about with pictures of your teeth. My crowns and filling feel great. The cleaning I got today was fast and my mouth feels thoroughly cleaned. I would recommend this work to my friends and family, that is actually how I found them, through a friend's referral. read more

Stumbled on this place bc it's next to my nail salon. They were able to take care of my concern on the same day, and their prices were better than another office I had been quoted at. The customer service was really up to par and I'm impressed with how quickly I was able to get my concern addressed. I also love that they're open 7 days a week, makes it so convenient for anyone with a 9-5 mon-fri schedule! Doctor did great job explaining my options to me and helped so much. read more

I was recommended to a dentist in Temecula as my husband and I were temporarily staying in that area ,well long story short was not at all happy had some intense work done and a crown put on that kept falling off as the dentist had made the post too short ,so where did I end up yes back to Artistic Smiles sitting in the chair in safe hands Dr Koo of course with his skill and expertise attached my crown and it's been a year now still attached,thankyou....Last but not least Dr Koo did an amazing job fixing my two front teeth with crowns I was in the chair nearly 3hours and it seemed like half the time he worked quickly and precise .I live in Minnesota and come out to California to see family and my favorite dentist and staff. read more

This is a fantastic dentistry clinic. They do everything you can think of and/or have great relationships in the community to get you taken care of in an efficient manner. They did my dental crown, connected me to one of the best implant surgeons in Southern California, and they handle all of my dental needs. Excellent, excellent, excellent dental office. read more