wow, I couldn't believe how much K Auto went the extra mile for me, including helping me get a…read morerental car. The work done on my car was excellent!

They fixed a side mirror problem for me in record time. Fast, professional and reasonable. Highly…read morerecommend K Auto! They are in a fairly hard to find location but they are worth the hunt!

I own a 2004 Jeep Wrangler with 222k miles, which started showing rust after the first year. The…read morewindshield frame got so bad that I went through 3 windshields. On the 4th one I was told it WOULD crack and was not covered by a warranty. And yes, it did after about a year. We were going to Canada (20190719 - Friday) and wanted to have either the frame/windshield replaced, or at least the windshield prior to going. I contacted A Touch of Class and they immediately provided me with a quote for a replacement of both, and then contacted me to drop off the vehicle on 0715 - Monday. On Wednesday they notified me that the job was complete and ready for pickup. (Every summer we take the side windows out - we have full doors - and roll up the back window. It stays that way until fall. When we went to pick up the vehicle, it was sitting outside with the entire back end wrapped in plastic - just in case it rained!) The new frame (and hinges) looked amazing. So amazing, that the rest of the Jeep really looks like sh*t! My wife and I are already discussing other possible areas that could use their service. If you need work done, this is the place. They are courteous, fast, and do an amazing job.

I don't really blame the lady, she was really nice but I called and asked if they did electrical…read morework on cars and she said yes so I cancel my appointment with the dealer and go here instead and when I show up with my car they say they don't do electrical work. I waited a week for this appointment and now I'll probably have to wait another week somewhere else.

My recent experience with Das Auto Carlot, particularly with the owner Mike, was extremely…read moredisappointing and stressful. I purchased a 2018 Nissan Pathfinder from the lot, and almost immediately after driving off, the check engine light came on. Mike directed me to two separate shops to have the issue fixed, but neither shop was able to resolve the problem. During this time, I made it clear to Mike that I am pregnant, with children already depending on me, and I urgently needed a reliable vehicle or at least a loaner while I waited. His solution was to offer to "go half" on a rental, but even then, he cheated me out of his portion of the payment. When I realized the Nissan could not be repaired in a reasonable time, I asked for my money back. Instead of being straightforward, Mike attempted to return less than half of the $3,000 I had paid. He then tried to pressure me into taking an old Buick as a downgrade, which did not have the seating space I required for car seats. He promised that it would only be temporary until a Honda part came in, but when the part arrived, he refused to switch me into the vehicle as agreed. Mike also made unethical demands, telling me that if I wrote him two positive online reviews, he would "work something out." I refused to be manipulated into writing fake reviews in exchange for service I was already owed. I kept thorough records of our interactions--text messages and recorded phone calls--so that I would have proof of how the situation was handled. If anyone doubts this, I am willing to provide evidence directly. To make matters worse, I discovered that Das Auto was attempting to resell the Nissan Pathfinder after claiming it had been sent to auction. When I brought this up, I was immediately blocked. Shannon, another employee, was rude and unprofessional throughout the process, while Chad and Mike's brother were the only ones who attempted to handle things respectfully and fairly. Chad in particular tried to ensure I got my refund, but it was clear Mike was the one holding everything up. Mike even went as far as to hold onto a check from Credit Acceptance that was in my name, and I later learned he had opened my mail without my permission, which is illegal. Only after my lawyer contacted the bank did Mike suddenly call me and claim my check was ready. This entire ordeal was stressful, manipulative, and dishonest. If you are considering purchasing a car from Das Auto Carlot, I strongly urge you to reconsider. My experience showed a pattern of dishonesty, lack of accountability, and disrespect for customers' rights and needs. The only positive part of my interaction was with Chad and Mike's brother, who at least tried to do right by me. Unfortunately, the owner himself proved untrustworthy, and I would not recommend doing business with him

Was interested in a Volvo XC90. spoke to SHANNON 3 time which she had reached out to me about, said…read moreI was approved for the loan and only needed 2,000 down, I messaged back and confirmed interest in the vehicle, she began to be rude and ignorant, telling me that I was wrong and that I'd need to use that money to get a shittier car. I told her that she was at fault for not communicating to me that the 2,000 was for a lesser vehicle and was continuously being rude and swearing at me. I checked her attitude and then told me to come down to the store and see what happens when I pull up. Like who is you a car salesman "saleswoman". can't even keep a damn lead.

Took my car to Kamm's earlier this week to sand and paint my hood after a leaking pipe over my car…read moreate through the clear coat. Kamm's did an exceptional job matching color and turning back the clock making my 2017 Subaru look brand new. They even vacuumed out all the dust and debris on the interior and floor mats. They finished what was estimated a 5 day job in 3 days. Outstanding job and service. Highly recommend!

I went to a few shops in town to see who I wanted to hire and in the end I did not choose this auto…read morebody shop. I asked what I considered normal questions regarding the process of getting my car repaired. I was quite bummed out about the very condescending attitude I received.

If there is one thing in this world that I know after 52 years in the automotive industry, it's…read morecars. And people who service them. Let me tell you something that is an absolute fact. There is no one in the automotive service industry more professional, more kind, more skilled... just more of everything you could want or need than the folks at "LJI Collision Center". I would never consider, even for a moment, taking any of my vehicles anywhere else... Period! They are hands down, the very best. In every way.

What an absolutely wonderful experience for my daughter! She had her car sideswiped and as one…read moreunderstands.... It was a panicking experience. LJI literally gave her the white glove treatment. Dropped her back off at her house instead of waiting for her car cleaned her car out from the inside spotless when they were just fixing her review mirror. I could not say enough great things about this place. If you need an auto-body repair, this is your place! As a mother that lives hours away from my Daughter... I can't thank them enough for taking care of my daughter!

Got an oil change. They always explain what I need if needed and give a few prices…read more The guys up front have always been nice and helpful. They no longer have the slushy machine., but do offer water or mini cans of pop.

Customer service was friendly, and I did get my oil change at an honest price. Unfortunately,…read moreduring the oil change they did an inspection and reported a $4,000+ quote for "immediate" maintenance issues and urged me to set up a follow up appointment within the month. My car wasn't showing any signs while driving and my family's mechanic of over 20 years also found it a little sketchy. When signs of brake issues did arise 6 months later, I took it to Firestone on Prospect Ave who fixed it for a quarter of the price and I've had no issues since. Maybe Terry's was being truthful about the issues, but if so, it felt way overcharged and pressured to get it fixed sooner than necessary.

Took my 2018 GMC Denali in for Air conditioner repair. Charge me $290 some dollars. All he did was…read morechange a fuse. Less than 300 mi later. Same problem. Then made up some crap about me supposedly having to bring my car back in a week. He conveniently wrote that on my paperwork after the fact. Made up some BS so he didn't have to take care of my vehicle when his repair did not work. This man is a fool.

I had some new rubber installed on my Challenger Redeye and the initial shop messed up the balance…read moreand alignment. I brought my Redeye to Xtreme Performance to try and address the shaking/vibrating of my vehicle at 80+ mph. Allen (service tech) balanced the tires and additionally did the alignment to factory spec. They even went the extra mile and dropped my car off at my home so I didn't have to worry about transportation! The owner Steve is an awesome guy and very knowledgeable about any car/make/model. I highly recommend this shop for any of your vehicle needs both performance and daily driven automobiles are welcome at this all inclusive shop.

Really nice guys working there. Gave me a tow and fixed the brake lines on my WRX. Job was done…read morequickly and I was happy with the price. Will call on again when in need.

In response to Chris N, yes I was there, twice different days , back to back. Hardware stores wont…read morehave an automotive part to fit,(napa, on chester). Two, my son installed it, my grease gun decided not to work. Expect you to stop working, but the two young guys that spoke to me, no regards for elders and a veteran, poor judgement on your employees. I am a Marine, lying isnt part of my like. Ontegrity is, obviously something that you and your employees do not have.