Called them today, and the lady who answered the phone was very friendly. I told her to direct me…read moreto the mechanic department. The guy answered: Hello. I said very politely: I would like to see if you could work on my can am and he said very rudly: NO. I said: Oh, the place I bought it from said you guys did. Again, he said no. I said: Ok, do you know any places that do, he said: no! Very short and rude! If you don't like your job, you should leave!!! Did not get the guys name, but it was Saturday afternoon.

Ehlerding's provided us with one of the best customer service experiences I have had from any…read moredealership that I have done business with. I left feeling like a life long customer and this was the first time I had purchased from them. Their staff was knowledgeable, friendly, courteous and welcoming. They immediately made us feel like family. I had found a beautiful used H-D posted on their website. I inquired on it with the sales staff. They took the time to send very detailed photos along with copies of the service work that had been done. After speaking with Rusty I felt comfortable sending a considerable deposit to secure the purchase. Rusty had stated that Ehlerding's had been in business in the Ft. Wayne area for many decades and had established a very solid reputation. When I arrived from Alaska to take delivery of my H-D I was not disappointed. It was exactly as described. Job well done!

From the owner: When you enter our dealership, you'll quickly understand why the greeting on our front door says it…read moreall, "Welcome To Our Family". At River City Harley-Davidson, we strive to always create a family atmosphere, both with first-time customers as well as our many "regulars." We invite you to experience our customer service first hand. Please visit our first class dealership today. We are your Harley-Davidson Dealer located in Fort Wayne, Indiana. We also serve the surrounding Indiana cities and towns of New Haven, Decatur, Bluffton, Huntington, Columbia City, North Manchester, Wabash, Marion, Warsaw, Hartford City, Portland, Angola, Kendallville, and Auburn. We also serve the surrounding Ohio towns of Van Wert, Antwerp, Hicksville, Payne, Edgerton, Celina, Rockford, Defiance and Bryan. We also proudly take care of customers from many surrounding Indiana counties including Allen, Adams, Wells, Huntington, Whitley, Noble, Dekalb, Jay, Blackford, Grant, Wabash, Kosciusko, La Grange and Steuben as well as counties in Ohio such as Williams, Defiance, Paulding, Van Wert and Mercer County. Other cities that we proudly serve in Indiana are LaGrange, Ligonier, Orland, Fremont, Rome City, Albion, Wolcottville, Syracuse, North Webster, Avilla, Butler, Garrett, Laotto, Huntertown, Churubusco, Grabill, Harlan, Woodburn, Arcola, Monroeville, Roanoke, Markle, Warren, Berne, Geneva, Montplier and South Whitley.

This is a good place to go. The folks are polite, respectful and care about the customer. I found…read morethe prices to be very competitive. They had a chance to charge me for a part I didn't need. However they were honest with me and saved me money on my repair. That's huge in my book... I had to make an appointment and they were very prompt getting the issue repaired. Dealing with this company was a good experience for me....

Very rude service. Got in my face and yelled at me for absolutely no reason. Charged me 1 hour to…read morecompression check after I told him I did not need that done.

First impression! Wow! Your treated like family soon as you walk thru the door. Big Mike and the…read morecrew do everything they can to make sure your treated right the first time! I shopped around for over a year and Mike made me an offer I just couldn't turn down. If your looking for a great used Harley, go see Big Mike and the gang at 469 you wont be disappointed

I went a week ago to put in financing for a bike I wanted, got a tex on Saturday if I didn't hear…read morenothing by Tuesday to call them, Tuesday came and I got we have to call you back, I finally called Friday after not hearing anything and got we gotta call you back again, so I will not be dealing with this place at all, I called a different dealer that has just as much inventory as this place got financed over the phone and a appointment Saturday morning, so my experience you might want to have financing already before you walk threw the door

Ultra Motorsports LLC in Fort Wayne, Indiana offered me friendly, professional, and very reasonably…read morepriced services. After the purchase of my 1955 Ford Thunderbird in rural Indiana I contacted Ultra Motorsports to see if they could help me find somebody that could transport my new investment to my home in Atlanta, GA. Little did I know that the company that showcases their cars at the Fort Wayne International Airport baggage claim area did more then sell antique, modified and exotic cars. Ultra Motorsports offers a full line of professional inspection and mechanical services for these types of vehicles as well. Ultra Motorsports assisted me in securing transport for my vehicle from the previous owner's property located about an hour and a half away to one of their two temperature controlled buildings. Once at their location my car received a 100 point inspection where they were able to tell me what I needed in order for my 63 year old antique vehicle to navigate the roads safely. Ultra Motorsports upgraded my ignition to electronic ignition, installed a new Holly carburetor & seat belts (car never had them), repacked my wheel bearings, installed a new water pump and tuned my car. They respected my objective in keeping my vehicle's original appearance while upgrading to meet safety and performance requirements needed for safe driving on modern fast paced roads. When my car was finished it ran like it was brand new. It runs and sounds perfect. When the time did come to ship my 55 T-Bird home to Georgia Ultra Motorsports was able to provide me white glove transport service to my residence at a very reasonable rate. I am very pleased with the service I received from Ultra Motorsports.

Have to give a big shout out to Osborn's. I had a strange situation that required a fast tire…read morechange. I took the wheel and new tire to them on Monday morning expecting it to take a couple of days. Once they learned of my predicament, they said they'd have it ready in an hour. They were absolutely true to their word, calling me less than an hour later to say it was complete. I'll definitely look to them in the future for my bike's service needs.

I had been wanting a Harley now for over about a year. I had been looking that whole time and had…read morenot really found what I was looking for (kinda picky). On a whim I whipped into Osborn's as me and the wife were driving by just see what they had. I was sitting on a street glide but it had 14" bars and I knew they were too tall. I was looking for something that hadn't been cammed or messed with internally. Corey approached me and we started talking about what I was looking for. He said I have something in the back that I might like. We went back and took a look at a 08 street glide and had not been messed with. I'm not one to buy something quickly but went back next day and bought it. Corey's a great guy!

Got a pre-owned 2020 Honda CRv from Grote. a bout a week ago. In had a bad experience with this…read morecar dealership. The sale staff (don't remember his anme) that came to assisted negotiation the price. I really don't appreciate his present as well as conversation. The financial person is ok. The sale person appears to be noce because he want o sale a car. Theere are a few stuff that was promised to complete. However, aAfter I drove the car off the lot, I never heard from them. I sent email, left phone message. I have not heard from anyone from Grote. There are a few things that my friend and I found after I got the car home. I try to contact the sale person that sold the car, via phone call, email, but there is no responses. I don't feel like Grote Automotive treat me well. I have been treated well by onther car dealer. I believe this dealer needs to do better job when dealing with custommers.

Overall, I felt good about the experience with Vanessa (sales) & Johnathan (final paperwork)…read more However, I didnt trust Anthony (finance) once he threw the $3000 warranty on the price list with no prior notification. Nor did he explain what the warranty covered. He admitted later, when questioned, we didn't have to take the Grote warranty, but it bothered us so much, we almost didn't buy the car. Thankfully, the bank manager who processed our loan explained the warranty her bank could offer us instead, so we purchased through her. This small act from Anthony felt very shady and could have lost Grote the sale. Because of this, I don't know if we'll purchase from Grote in the future.