They kept on working and did not dodge us! We have a 2016 Buick Enclave with a transmission that…read morebegan slipping at 130k miles. We took it to Reliable b/c of all the positive reviews. We went with a complete transmission rebuild to the tune of approx $4,500. Unfortunately after the repair, the transmission was still slipping so we took it back. Reliable accepted our claim with no questions asked and did more repair work. We had it in and out of their shop approximately 6 times before the Buick was finally fixed. They had to do a lot of extra work (torque converter, computer programming updates etcs) but they kept at it. A normal repair shop might have threw up their hands and given up, but Reliable kept its word and we finally got the repair we paid for.

Very reputable, fair pricing and competent. These are people you can count on to help.read more

Owner which BTW inherited biz is just not very personable or communicative. Doesn't seem to like…read moreworking on foreign vehicles.

My reliable neighborhood (ten minutes from home) car repair shop (Charlotte, NC) closed up shop…read morelast year (after 45 years in business). One of the few full-service gas stations in Charlotte before the closing. Check engine light lit up on my commute to Rock Hill this morning (Easter Monday) . . . just what I've been dreading since last year. I had relied on Yonce Motors in similar situations over the past 15 years, but it had been a few years since a potential emergency had happened during my commute to Rock Hill. Stopped by this first thing this morning and they had resolved the problem - determining it was a minor problem - by 1:00 this afternoon. Jane S.

I would much rather do business here than the dealership. They are usually booked a week out, My…read moreappointment was for tomorrow, May 23 2022, Since today was a rain day for us, They were able to service my sealed transmission Before noon. On top of all that you really cannot beat The price local to here And free diagnostics

Mike and his staff are honest and will always save the customer money. They do not perform…read moreunnecessary repairs. They are a great community supporter!

Thank you to Jason , Angie and everyone in the shop for all your prompt service and follow up workread more

They took over a month (47 days) to repair my son's truck "under warranty". They had rebuilt the…read moretransmission the month prior, he hadn't had the truck back but a few weeks when problems started. It took them days to diagnose the problem and get back to him, then every week it was a different excuse, had to order custom torque converter, no lifts available, ordered the wrong parts, installed the wrong parts, didn't replace filters, clogged the AC, who knows what issues caused more problems, they wouldn't answer phone or contact my son, they don't work weekends or after 5. I think they were embarrassed or because it was warranty work they dragged it out. Plus, they wouldn't provide written invoice/documentation of the work they did. So disappointed.

Bro don't go here, heard a guy had his truck there for 5 months and hasn't seen it since. Guys…read moredon't pick up the phone when he calls to ask for an ETA. Was told they're honoring his warranty but even as for a Technician myself, this is just sad for having him wait this long. They should not be in the automotive business. Would give half a star if I could.

Swear to GODDDDD. If I could leave 0 stars..I wouldn't even leave that. STAY AWAY from this shop…read moreand lieutenant Dan ass owner. Lied about what was wrong. Lied about fixing it. His mechanic told me before I walked in that I was getting screwed. Also gonna mention they had a nice picnic on my truck and left me a little KFC for my hassle in my seat I had a brand new speaker in my truck that went Houdini on me But really..this shop is definitely a scam. Stay away or swim at ur own risk..no lifeguard on duty

Great service in a friendly and caring atmosphere. They truly care about their customers. I have…read morebeen a customer for years and feel I can get no better service anywhere. They make sure you understand what they are doing to your car. I have referred many people to them and they are also pleased. Excellent place to have your car serviced!

I took my RV there to have the brakes checked. I waiting a long time to have someone look at it and…read moredo the job. The tech removed one wheel to check the brakes. A few weeks afterwards the wheel he took off fell off on the freeway causing a lot of damage. They, of course, said it wasn't their fault even though I had the RV for over a year and no wheels ever fell off and it was the only one they touched. Don't go here!!!!!

If I could give Shope's Automotive 0 stars I would!!!…read more I took my daughter's car in based on her warranty with CarMax to repair her heat. After a couple of return visits it still wasn't repaired. The heat would work for a while, but then stop. We ended up having to go to A&M Automotive in Rock Hill, SC to get it fixed. We had to pay out-of-pocket even though this bootleg business had collected the money from CarMax. After my daughter's initial visit, I took my car in for repair. (My daughter's car was temporarily working.) THE WORST MISTAKE OF MY LIFE!!! This shop not only TOTALLY DESTROYED my car, but I'm also out of thousands of dollars!!! All of this began in February 2019. We went in because of a spinning sound from the tires. I ended up with a broken broken drive shaft, a hole in my transmission, a hole in my oil pan, a busted shifter and that's just the beginning. We ended up having to go to court. I felt like I had allowed Gomer Pyle and Barney Fife under the hood of my car. Of course we didn't win. It's difficult to prove things with cars. We knew this going in, but we could not sit by and let Jason Shope and his shotty shop get away with destroying another vehicle. We took the car to another shop, but the work done at Shope's Automotive was so shotty, it took this VERY experienced mechanic a while to figure out what could possibly be wrong. The mechanic spoke about how Shope's Automotive forced my car into gear (this should have been a LAST resort), had little to no transmission fluid in the car and how poorly the repair work had been done. I just got my car back today September 7, 2021 by wrecker service. I will give him this. He tried to fix his faulty repairs, but he just doesn't have the skill set. He realizes this so he becomes rude, cruel and obnoxious to cover up for his deficiency. Bottom line...if you never want to see your vehicle in the same or better condition than when you took it in, go to this wannabe mechanic! Others, STEER CLEAR!!! I wouldn't let this Shope's Automotive or Jason Shope perform repair work on my son's Tonka trucks!!!

This is by far the worst automotive shop in Rock Hill. I have brought my car here multiple times…read moreand spend thousands of dollars but for some reason every time i get my car back, there is another issue with it that is not fixed. I have gotten my oil leak fixed by them one time, but even after fixed it is still leaking oil. They take days to respond back and have no good communication. It took them 4 days to even take a look at my car. If you want a dependable and reliable shop, do not go here!

FLAGSHIP* SHOP SERVICE * Flagship Meaning - A product or…read moreservice that is functional, beautiful, perfected over the years By Andrew Laboy April 3, 2026 Integrity, commitment, honesty, and customer service. These qualities are the facets that reinforce my trust and brand loyalty. For the past decade, despite living 45 minutes away, I've preferred driving or towing my car there instead of using a nearby mechanic. Even on the most hectic of days, the front-desk staff always welcome you with a cheerful smile. The BOSS, Howard, is very kind and will recommend only the necessary actions that you must take to fix or maintain your car. FROM THEIR OWN WORDS: Fair Repair Auto Care is dedicated to helping our community keep their vehicles running smoothly while saving money. We understand how essential your car is for daily routines, whether it's taking children to school or commuting to work. That's why we're here for all your maintenance and repair needs--from oil changes and brake service to engine and transmission repairs or replacements.

Make sure you know how much these guys are going to charge you for service because they won't tell…read moreyou. I left my car there and they said they would look at it then charged me $500 for a service I didn't even ask for (diagnostic test) and kicked my car off the lot saying they did not have space to look at it any further. Seems like a scam shop to me Disappointed if I could give zero stars I would