They kept on working and did not dodge us! We have a 2016 Buick Enclave with a transmission that began slipping at 130k miles. We took it to Reliable b/c of all the positive reviews. We went with a complete transmission rebuild to the tune of approx $4,500. Unfortunately after the repair, the transmission was still slipping so we took it back. Reliable accepted our claim with no questions asked and did more repair work. We had it in and out of their shop approximately 6 times before the Buick was finally fixed. They had to do a lot of extra work (torque converter, computer programming updates etcs) but they kept at it. A normal repair shop might have threw up their hands and given up, but Reliable kept its word and we finally got the repair we paid for. read more

Very reputable, fair pricing and competent. These are people you can count on to help.

I took my truck here to have transmission rebuilt a few days ago. It was the only place in the area that rebuilds transmissions I was told. first I will say the customer service was terrible. The lady at the front desk didn't even acknowledge us will be came in, I'm not sure how as the office is small and we were standing right in front of her face. She continued to play on her phone. And not even acknowledge that we were standing there. By the time we got her attention, she acted like she was doing us a favor. She was unwilling to answer questions and she had the nastiest attitude. The owner did come out and speak with us. He was the one that definitely made the difference as he was very apologetic and answered the questions that we had to the best of his ability. I then explained to him that this lady in the front was very rude and disrespectful. Although he apologized and tried to make it right, the experience was already ruined for me. They also negated to tell me that I had to bring my car back In seven days for a recheck and if I did not the warranty on the transmission would be voided out. This was another inconvenience as they are closed Friday, Saturday and Sunday. I asked the lady why did she not tell me so that I could plan accordingly as I have to work and I had already been without a vehicle. She then responded that that was not her problem and that I should've asked her that from the beginning. I'm not sure how that was my responsibility to know but nonetheless. Think twice before you bring your car here as the customer service was terrible from the minute we walked in the door. read more

Excellent service, excellent follow up. Would recommend to family and friends. Very affordable.

I will take all my vehicles to these folks. Fast service and reasonable pricing. All they do is transmission work, so they know what they're doing . read more

Wow, Reliable Transmission in Fort Mills provided the best service. Shan at Reliable Transmission was suggested by my mechanic Chuck from Arrowood Brakes. I was really happy with the work they did and the way they handled me and my SUV. I can assure you that they won't let you down if you have a transmission issue. Thanks, fellas! read more

Reliable Transmission Service - Auto Repair Near Me - Rock Hill, South Carolina

Got my 2004 trac tranny totally rebuilt here. So far have had no issues and the truck shifts like a brand new truck. Would definitely recommend.. good people read more

We use Reliable Transmission Service for both of our vehicles and we have had amazing service. They are fast to respond and turn around the service. They provided us with a great plan to keep the transmission in top shape for a year after we replaced it. I would definitely recommend for anyone in the Rock Hill area! read more

PAID FOR SERVICE WHEN THEY DIDN'T EVEN FIX MY CAR!!!! THEY WERE HORRIBLE OVERALL, WITH LACK OF COMMUNICATION, TIMING, and personally I think they sabotaged my car. I took my car in for a diagnostic, which they quoted me (and ordered the parts) for and drove off the lot, stopped for gas and not even 30 mins later my car wouldn't move at all. Got it towed back to them. Called them the next day to check to see if the parts arrived, they did...(during the diagnostic she told me the 'time frame in which the car would be "FIXED"' and me bringing the car in on the day the parts we're supposed to arrive.) They had it a couple days before I called again, the conversation starts with me asking the status of my vehicle and the new expecting time frame (mind you I'm renting a car so I need to know something, cause total its been a week of me w/o having my car) in which the woman had an attitude, it wasn't clarissa, responding with it will be done by the time they said, and they would give me a call back (they didn't)... I only called because it was a day over the actual time they said.. when I called them later that day she said he was test driving it and he would give me a call back. They ended up calling me two days later, stating that my car wouldn't go into reverse and now I needed a new transmission, in which he test drove the car two days ago when I called and asked about the status. POINT IS I PAID THEM FOR WORK THAT WASNT SUCCESSFUL AND I WOULDNOT RECOMMEND THIS COMPANY EVER! They did a 'diagnostic' but failed to fully do one apparently but im out of a car and money because Reliable Transmission was unreliable to me! I wish i could ZERO STAR THEM SO HARD!!! read more

Really nice to find an auto repair shop that not only does good work in a timely manner, takes time to explain options fully explaining prices, stands behind their work with a 24 month 24K warranty and also has the nicest people. Another independent mechanic told me if it was his vehicle that needed transmission work there was only one person/shop he would take it to. Turns out the drive/limp to Rock Hill was worth it. In and out in 3 days. As a bonus there were a couple of other minor issues with my 2007 Ram that needed attention and right next door they have a shop that does all the other stuff which they completed while transmission was being rebuilt. From now on I will make the drive to Rock Hill for my trucks needs and support this well run family business. read more

Called with a need for a rebuild on my 87 Toyota pickup, Shane got me on on Monday and had me back on the road Thursday and for $300 less than anyone else quoted me with a rear end service included! Fast, courteous, and professional repair. Highly recommend this place, got a customer for life in me. read more

Shane and his team have done great work and we're very satisfied. Would definitely recommend him.

I had my transmission serviced that was rebuilt 4 years ago. My vehicle has performed great. I enjoy the service I received.