Thank you to Jason , Angie and everyone in the shop for all your prompt service and follow up work

They took over a month (47 days) to repair my son's truck "under warranty". They had rebuilt the transmission the month prior, he hadn't had the truck back but a few weeks when problems started. It took them days to diagnose the problem and get back to him, then every week it was a different excuse, had to order custom torque converter, no lifts available, ordered the wrong parts, installed the wrong parts, didn't replace filters, clogged the AC, who knows what issues caused more problems, they wouldn't answer phone or contact my son, they don't work weekends or after 5. I think they were embarrassed or because it was warranty work they dragged it out. Plus, they wouldn't provide written invoice/documentation of the work they did. So disappointed. read more

The supply chain made it hard getting parts during Covid. Jason and his staff worked hard to get all the parts necessary to get my Ram 2500 back on the road. read more

NEVER GO HERE FOR TRANSMISSION WORK!! AWFUL SERVICE, WORKMANSHIP, NEVER FIXED MY TRUCK!!!!! I learned the hard way! Took my 2011 avalanche there to have transmission rebuilt, paid over $ 3500 and they never fixed it correctly, just barely got it running, Had to take it back 3 times, left me stranded on the side of the road twice!! Had to pay for towing, took them over a month each time to baindaide it to get it running a few miles, never returned calls, terrible experience, please learn from me and never go there!!!!!!!!!!!!!!!!! I had to trade my truck in because transmission was about to blow up a 5th time!!!!!!!!!!! read more

Had the transmission rebuilt a year ago. Got it back to Charlotte and realized the breather and some other parts were missing. Sent my guy back down there and was given the parts back but did not install, and had attitude. Recenty, one year later, started having problems again. Took it back in and said we were over the warranty mileage....ok, maybe legit. Charged another $1600 and sent us on our way...a week later bigger problems. Called...then called...then called...no call back at all. Then 5 days later , transmission is dead. Talked to another knowledgable mechanic who looked at parts order and said they used after market part and not heavy duty, on a Heavy Duty F350 work truck.... Still no call back $5000.00 later.... I just leave it there read more

If he and Jason fix your vehicle, they tell you if you have any trouble to let them know and they would make it right. One of few garages that "puts their money where their mouth is. Had to order a part for our Ford150 truck and they sent him a faulty part. He actually came to our house and picked it up this AM to test drive and be sure it is a faulty part! Recommend them highly if you want your vehicle fixed right! Even the girl who works in the office seems to care. All super nice people work there and THEY DO THE JOB RIGHT! NOW -please friends as not many like this around anymore. GIVE LACY A FEW MORE LIKES AS I WOULD NOT LEAD YOU DOWN THE WRONG PATH. read more

Well one is the lowest I can give these thieves. First they break bolts and pipes replacing the heads on my husband's truck and charge us an extra $300 for it , but as an extra slap in the face they broke the engine mount and tried to charge us another $500 ( five hours labor). Seriously?? No thank you. We had a friend do it in 2 1/2 hours and $200 ($100 for the mount) for a total of $300. So do yourself a favor and save a lot of money , go somewhere else!!! read more

Jason and the guys at Lacey transmission did a great job on my 7.3 transmission. They did all the basic upgrades, added a gauge and a 6L cooler. That was about 60,000 miles and 2 years ago, and it is still going strong. I would definitely recommend them read more

My regular mechanic referred me to two other transmission shops for my Ford Explorer. I visited those places and decided to check for another option. That's when I found Lacy Transmission. Jason took the time to explain the common issues for my vehicle. He even showed me pictures in the Ford book. He was a Ford Tech for quite a while, so he knows his stuff. I dropped off the truck that day, and they rebuilt the trans over the weekend. It shifts like a champ now. What else can I say? Oh yeah, we had a good discussion about treating customers well, and serving with integrity. That's his priority in business, and mine too. Thanks, ya'll! read more

Jason and his company could not be any better at what they do. My transmission went out on Christmas while I was visiting from out of town. Jason actually towed the truck back to his shop from Waxhaw NC. I had my own performance parts shipped to him and he quickly and professionally put my truck back together in a few days (2). Picked truck up drove it to NY and back here to NC with no issues. Great honest business and excellent customer service. read more

Lacy Transmission - 2006 ford F350 - Transmission Repair Near Me - Rock Hill, South Carolina

As a person who has owned over 30 cars and broken most of them at one point or another ,the one part that I feared the most was a broken transmission or gear box. I've broken 8 in my automobile driving carrier . After being ripped off by just about every transmission shop I've even been to ,it's awesome to finally find a shop that can do it right. Quick and original equipment quality. The guys at lacy transmission are professional ,courteous , and do the job right the first time! Worry fee and they are honest and won't hurt your wallet. read more

Would not have anyone else work on my vehicle. Very happy with the service there!!! Everyone is professional & courteous!!!!!