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    Premier Basement Waterproofing

    5.0 (1 review)
    Closed 8:00 am - 6:00 pm

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    3 months ago

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    Groundworks

    Groundworks

    (57 reviews)

    I needed push piers to stabilize my home's foundation, and after getting several quotes, I chose…read moreGroundworks. Their pricing was similar to the competitors, but what set them apart was that they offered unlimited pier depth per section. Other companies had limits--for example, up to 20 feet, then an additional charge per foot after that. I'm glad I went with Groundworks because several of my piers ended up going 90 feet deep across 16 sections. With another company, that could have cost me significantly more. I also had their gutter guard system installed (similar to a French drain, though they claim it's better), along with a vapor barrier and mold treatment. I will say, if you have a serious mold issue, I'd recommend hiring a dedicated mold remediation company instead. I did have an issue with the mold spray, but after calling a couple of times, I was able to speak with a manager who surprisingly took my concerns seriously and resolved the issue. The salesman who came to my house, Randy S., was excellent--very thorough and knowledgeable. He always answered my calls and would text be back in a reasonable timeframe. One thing I didn't like was the same-day discount tactic. They present you with a price, then offer 10% off (or whatever discount they choose) if you sign that day. It puts pressure on you to make a major decision on the spot, which is difficult when you're spending over $50,000. There is a three-day cancellation window, but some people may see the discount as more of a sales tactic than a real benefit. I also want to mention the foreman on the job, Jose G. He was great--he answered all of my questions and even let me watch and learn a little while they were working. Overall, I was very pleased with the experience. Their warranty is transferable, which is a nice bonus, and hopefully I won't have any more issues going forward.

    Randy came by to evaluate for possible cracks in our foundation that were causing a moisture…read moreproblem on the inside of our house. He arrived on time for the appointment, was courteous, and professional and very knowledgeable about his specialty. He spent 2 hours explaining all the causes and possible solutions to our problem. He gave us all the information we needed as we decide how to move forward.

    Basement Waterproofing Solutions

    Basement Waterproofing Solutions

    (8 reviews)

    We couldn't have asked for a better experience while dealing with a frequently flooding basement in…read morea new home! My fiance and I purchased our first home last year, and the basement flooded twice. It had no sump or drain system in place. Besides the flooding, we were consistently getting 'seeping' of water through the cinder blocks because we are on the side of a mountain. Nathan came out for a very thorough consult, and did a great job of explaining the possibilities and options for drain systems. He was honest and answered all of our questions. This was the ONLY company out of 4 that explained how we might have a monolithic foundation, and how it needs to be treated differently for safety purposes and to maintain the stability of the home. It turned out when they began to work, we did have a monolithic foundation, so the system had to be placed a little bit differently. The employees did a great job of installing the system, and answering all of our questions afterwards. It was also very appreciated how they were able to install a vapor barrier in our crawl space during the same week (we did not realize initially that they would also be able to provide this service.) Barbara worked with us to establish a payment plan that worked for us, which was extremely helpful and appreciated because we were paying for a few major projects at the same time. We have had the system installed for about 7 months now, and everything has been working great. We have reached out a couple times with questions/concerns, and usually deal with Sal. He has always answered promptly. I would highly recommend this company to anyone! Thank you!

    My husband and I are repeat customers of Basement Waterproofing Solutions and will definitely use…read morethem in the future if we have a need for their type of services. Since 2019 they have installed and serviced our french drain and sump pumps and fixed a crack in our foundation that was leaking water into our cellar. They provided advice on what kind of dehumidifier we should buy from Amazon and, since it was too heavy for these senior citizens to handle, had it delivered to their shop and delivered and installed it for us when they came to service our sump pumps. They even came on a Sunday afternoon when we had a problem with one of our sumps. Sal and Barbara run this family owned company the way you wish every home repair or service company was run. They come when they say they will, they provide written estimates with alternative approaches when appropriate and their crews never leave debris on your property. I have found their prices fair and the quality of their work excellent. I'd give them 10 stars if I could.

    Pete Sommer House Lifter

    Pete Sommer House Lifter

    (4 reviews)

    STOLE OVER 600 DOLLARS FROM ME!!! They will lie to get more money out of you that wasn't agreed…read moreupon. They never completed the work because they were constantly asking for more money last minute. They will tell you they understand and everything is good and act like they are doing you a favor and then brush you off when you try and make everything 100% clear, telling you "yeah no problem, we got it its all understood" just to then come back asking for more money and claim they don't remember the conversation you had. Pete SR and Pete JR met with us before we signed the contract with our original plans, and then THEY RECOMMENDED that we have the architect make our new driveway entrance 2 cars wide instead of 1. We didn't sign the contract that day, we told the architect to make the change and then signed the contract 2 weeks later, with them knowing about the amendment in progress. They had the amended plans in their hands a week after signing the contract and never brought up anything about the curb cut width they had recommended being an issue. Instead, after 7 months of constantly having to call and text to chase for time frames of the job (after they said it would be a 3-4 month job) Pete JR is unresponsive for weeks before finally answering and claiming I am trying to "slip one by them" by having them do work they never agreed to because the contract was never updated to include the amendment for the 24ft wide driveway. Claiming he doesn't recall the conversation despite being in person at the property with us and measuring it together. And despite me having a SIGNED curb cut permit from them where Pete JR wrote himself the width of the curb cut as 24 feet, but then claims we only agreed on 11 feet wide because that's what the contract says. Then they asked for an extra $9,000 for doubling the curb cut width, after already having been paid an extra $3,400 previously due to their own confusion about the plans from an architect whom THEY RECOMMENDED TO US and told us they used many times. Every time they wanted more money, they threatened us. The first confusion about the plans they said "could be interpreted either way, but either you pay or we won't do it". This situation was also clarified prior in person multiple times, but of course once they wanted more money, they didn't recall that either. And then about the driveway Pete JR said "well the contract says 11 ft curb cut so either you pay extra or the work won't get done, good luck finding someone else to do it" after 7 months of telling us they know the curb cut should be 24 feet wide. Which is funny because they installed an extra flood vent that wasn't on the plans OR the contract, and we DID NOT ask them to do, and then charged an extra 300 dollars for. Clearly their contract only works one way. They owe me 600 dollars that I gave them to purchase materials for the driveway which they never bought or used, told me they will send me the money back, and now are unresponsive for 5 months. They also left a pile of concrete in my backyard, didn't backfill a whole side of the house, and broke the water meter cap and didn't fix it. $600 + $300 for the extra flood vent + concrete left over I had to pay to remove + never completing the backfilling. Over $1000 dollars stolen. Avoid them completely.

    Pete and his crew did a great job lifting and putting my house back together. They we're clean,…read moreresponsive and knowledgeable. Pete always answers his phone or calls you right back. Fair pricing and straight talk from Pete gives you an honest assessment and options....highly recommend!

    Structural Engineering, Design & Construction

    Structural Engineering, Design & Construction

    (7 reviews)

    Avenue of the Arts South, Rittenhouse Square

    Michael showed compassion…read more I called Michael after I was a victim of a scam. A fraudulent waterproofing company that I unfortunately hired. They started the escavation and then half way through started trying to extort more money out of me. It was at that point that I made a decision to rid them from my property and accept the loss and damages. With my house now exposed to the elements and in imminent danger of collasping. I needed to find a reputable company fast. I called Structional Engineering and Design and spoke with Michael. He came out the same day to survey the area that had been partially dug out by the scammers. Due to the urgency, Michael got me on his schedule and started the work the following week. When you are going through a devastating and life-changing time. You need a compassionate and meticulous group of individuals working for you to restore your home. You can rely on Michael for prompt assistance. Michael and his team worked from early morning into the nighttime hours completing the escavation and underpinning. It was a big job and a lot of hard work. All of the guys were professional, hardworking and did a wonderful job restoring my deck after the escavation. Michael kept me informed and explained each step to me. From begin to end the Michael and his guys were simply top notch. From the start with Michael's honesty, fairness and transparency was a level above everyone else I'll had dealt with. The only thing better than the quality of his work is Michael's character. They even hauled the tons of dirt and rock with no extra charge! I'm very happy I found this company to do business with. It's been almost 4 months and I have not had a drop of water in the basement and it feels great not having to worry about it. What began as a nightmare was soon met with sit back and relax, WE GOT THIS!!!!!!

    Never messaged back so I called them and got a robot. They nor the robot got back to me.read more

    Just Dry Basement - Perimeter Drain , Vapor barrier on walls and Sump Pump

    Just Dry Basement

    (8 reviews)

    can't say enough good things about my experience with JustDryBasement. From the very first phone…read morecall, everything was top-notch. I had contacted several companies before, and honestly, most made me feel like I was bothering them. But when I called JustDryBasement, Susan answered--and she was incredibly professional, kind, and helpful. That first impression already set them apart. She connected me with the owner, Elliot, who has been amazing from start to finish. We worked together on three separate projects, and in every one, his quality of work and professionalism truly stood out. First project: Elliot installed a French drain in my basement and noticed damage to the walls, so he recommended and installed a special polyester wall barrier. He walked me through the entire process with patience and clarity. I waited a full year before writing this review, just to make sure everything held up--and I can confidently say, even through heavy rains here in Medford, NJ, my basement has remained dry. His work speaks for itself: solid, clean, and reliable. Second project: I still had high humidity in the basement, so Elliot suggested and installed a whole-house dehumidifier (AprilAire E100). He connected it directly to the French drain system, so I no longer have to worry about emptying water or dealing with moisture. It runs efficiently and quietly--even when I'm traveling, I have peace of mind. Third issue: Recently, I had water flooding in the finished part of my basement. I thought it was the water heater, but Elliot offered to stop by just to help figure it out. And he did--within two days, exactly as he promised. He quickly diagnosed the issue: it was actually the AC pump, not the water heater. Thanks to his advice, I was able to get the original installer (under warranty) to fix the problem. Elliot didn't have to help with that, but he did anyway--because that's the kind of person he is. Beyond his technical skills, Elliot is honest, communicative, punctual, and just a genuinely good person. He always followed through on his word, showed up on time, and took the time to explain everything clearly. Even when I had concerns, he didn't brush them off--instead of just talking over the phone, he came in person to give me peace of mind. I also want to give a shoutout to his partner Phillip, who was also fantastic to work with, and again, to Susan, for being so welcoming and helpful from the start. After working with this company three times, I can honestly say: I highly recommend JustDryBasement to anyone looking for quality, professionalism, and peace of mind. Their prices are more than fair for the level of service they deliver. It's rare to find people in this field who truly care--and I'm so glad I found them. Thank you, Elliot and team!

    Highly recommend this company! I had confidence in this company when I made the first phone call…read moreand could actually talk to a real person and not hear the "this call will be monitored for quality assurance purposes". Elliott the owner came within a few days of me calling and gave an estimate to repair a floor joist that was severely damaged by a plumber. They came and completed the work just a couple days after that. They did a great job and even reinforced some other surrounding joists while they were there. If I ever have any foundation or basement issues in the future I will not hesitate to contact them to help!

    Premier Basement Waterproofing - waterproofing - Updated June 2026

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