Mother had oral surgery there 15 hrs later she still does not have her antibiotics try to get a…read morehold of them they do not respond there sorry staff are complete unprofessionls will never use again or refer

These people are Crooked as can be. Had a removal had sinus issues right away went back expecting…read moreto get X-rays. But nothing was done. They wouldn't take any responsibility. I had severe sinus problems since finally got into ENT specialist 8 months after. They told me it was the Dentist fault and they need to take responsibility. I asked for the records and they literally lied and changed the original records. Now I have a Malpractice attorney and they will get what's coming. Don't waist your time or money. This isn't Dr Jacob Carrolls first Malpractice lawsuit. He is a clown and I hope he gets Karma for his actions.

Dr Johnson is such a wonderful dentist. His entire office is filled with great friendly people and…read morethey know exactly what they're doing they explain everything thoroughly and it was under the bad circumstances a pain free experience

Dr. Johnson is amazing! He took out both of my teenagers' wisdom teeth and did a fantastic job. The…read moreprocess was very simple and easy!

Based on Dr. Buch's reviews, I expected an excellent surgeon. What was unexpected and so refreshing…read morewas his energy, and the energy of his team. When you walk into an office for the first time and the energy is light, and everyone you encounter is genuinely friendly and positive, it makes an impression. When that same experience repeats itself over multiple visits, you realize it's not just a good day, it's the culture. Dr. Buch's team clearly enjoys and respects one another, and that feeling carries through to every patient interaction. The energy is consistently warm, upbeat, and welcoming. Dr. Buch deserves real credit - not only is he an excellent surgeon, he is thoughtful, highly informative, and easy to connect with. More importantly, he's created an environment that feels as exceptional as the care itself, which frankly, sets this practice apart. I highly recommend Dr. Buch at Southwest Oral Surgery.

My star rating has nothing to do with my surgeon. My surgeon and the team assisting him during my…read moreprocedure were wonderful. I even returned a few days later with a sinus infection, and Dr. Stabley was extremely kind, patient, and helpful. The surgical care itself was excellent. However, my experience with the administrative side of this office has been very disappointing. I overpaid for my surgery and was issued a refund check, which unfortunately expired before I cashed it. That part is on me. After finding the check again in mid-August, I contacted the office to have it reissued. Since then, it has been four months of calling, emailing, and trying to get a simple replacement check. I have been told multiple times that the issue is being taken care of and that I would receive a call back, which never happens. I've sent and received a total of 13 phone calls since August, plus multiple emails. I've also spoken with the practice administrator--who has been kind--but the problem still hasn't been resolved. I've been given conflicting information: that the check was mailed to my home and rerouted by USPS due to an incorrect address (even though the address they read back to me was correct), that the check was then supposedly mailed to the office instead and expected to arrive on 11/19/25, and later that follow-up would be provided--yet no one ever follows through. I even went in person on 12/8 to ask about the status, was promised a next-day update, and still received nothing. I received another update on 12/10 that the check would be sent to their office by the next week. Given that it's now the 21st of December, I don't think I'll be seeing this check by the end of the year as they mentioned. It should not take months to reissue a refund, and it's extremely discouraging to feel constantly overlooked. I genuinely wanted to continue coming here and recommending my clientele because my surgical experience was great, but the ongoing lack of communication and follow-through from the front office has been very disappointing.

I went to see Dr Allard last fall for an exam and ended up waiting on the surgery until I…read moreabsolutely had to. Long story short, I broke my wisdom tooth on a snickers Ice Cream bar and had an emergent need at that point. They took me as a walk in on a Wednesday and had me scheduled first thing Thursday morning to complete my procedure. The Doctor and Staff are all super welcoming, efficient and prompt in their services. I will be back and I'd sent anyone looking for an oral surgeon to this office.

I don't usually let someone with a sharp instrument near me, let alone my mouth. Dr. Allard is the…read moreexception. I needed a wisdom tooth extracted. The initial appointment was simple, and the details and options were explained thoroughly. The day of surgery went far better than I hoped for. I took a mild sedative at 11:00 am before I went in, arriving at 1200 pm. Taken back at 12:15 p.m., Prep was done quickly and efficiently, with a big part of the goal of keeping me updated and comfortable (read "not anxious"). I don't even remember being "knocked out,"... and I sure didn't remember ANYTHING of the actual procedure. I was awakened at 1:00 p.m. and asked a few simple questions. I was back fully aware within about 5 minutes. I was wheeled out to my ride and home 15 minutes later. Over the next week, I literally experienced NO pain. I took one pain pill when I first got home, but that was only in expectation of some pain when the numbing agents wore off. When I say there was "no pain, " I mean there was no pain. A 10-day follow-up appointment was quick and efficient. I would highly recommend Arrowhead Oral and Dr Allard to anyone needing this type of work!

I had all 4 of my wisdom teeth removed here in October and it was the best experience I could've…read moreasked for! The office and everyone working was super nice and helpful at all times. Dr. Hoaglin reassured me that even when I was under, a woman would be in the room at all times, which is thankfully something I have never had to question, but appreciated that it was something they took into consideration and made a point to say. The removal and recovery process went super smooth and I never had any issues! Once I woke up from the surgery, I was escorted out to the car by an assistant/nurse, along with my designated driver. Dr. Hoaglin even made a point to call me the night after surgery to check in and make sure that I was feeling okay. I seriously cannot recommend a better place than this one! I would also like to highlight the service they offer with wisdom teeth removal, which is the Platelet-rich fibrin (PRF). I truly believe this helped my healing experience tremendously and definitely sped things up. I was never in any pain after surgery, more so just uncomfortable due to jaw stiffness. This was all manageable without pain meds! By day 7 or 8 I started feeling back to my normal self and felt 100% by day 12.

Was referred here by my dentist. I get super anxious at the dentist and needed an emergency wisdom…read moretooth extraction. I was out in an hour. I know I was a total wuss but everyone was so patient with me. Thank you!!

I'd put zero but I'm not able to…read more My son was seen by this dentist for 3 years with braces. I clearly saw that his teeth were completely closed together , yet, they kept finding excuses to leave the braces on. In the end, my kid would tell me they did nothing other than putting the rubbers in and fixing the brackets. The Brackets would fall off even right after the appts. We would accept our responsibility once or twice but they blamed us for the brackets falling every time and charged us. They were clearly cheap and were not put on properly with care and time. My kid's relative was responsible for the payments, the office kept pressuring me to make the payments and I couldn't. They decided not to let my kid come in until the payments were paid off. They even banned me coming in until the payments were paid for. He was in pain in the end of his time with the braces and begged to take them off. Talk about putting my kid in the middle and suffering pain. They kept billing ME when I clearly told them so many times to bill the other relative responsible for the payments. They demanded me to pay when I told them I would not be able to at all. Can't understand how anyone could decline a child and the pain for the payments first. They were very rude and unprofessional. I suspect they stalled the removal of my son's braces so they could profit more. I would really honestly tell you not to go there at all.

The office was clean and organized. With a knowledgable staff who were very friendly. I did…read morecleaning with Rebecca and then Dr. Chang did the exam and found out that I had couple fillings. He is straightforward and knowledgable and let me make decision about my care. They also play background music too! Awesome teeth day for me!!

My 18 year old son had all 4 wisdom teeth removed by Dr. Johnson today. What a great experience!…read more Dr. Johnson immediately made my son feel at ease with being nervous. The staff was great and it was a very smooth office visit. I have already recommended North Valley Center for Oral Surgery to a friend of mine for her son. Thank you Dr. Johnson for all of the explaining and information today. Jack is already on the road to recovery! - The Bridgford's

Couldn't have asked for a nicer office and Dr Johnson explains everything clear and concisely. The…read morestaff is friendly, helpful and everyone is concerned for my dental needs.

Dr. Nelson was a wonderful find. I hadn't needed an extraction since my wisdom teeth 35+ years ago…read more He understood my anxiety and trepidation and addressed them. He provided his personal cell number for any aftercare questions. When I reached out to his office a couple days later with a question, he didn't have a staff member contact me back...he called himself. That is above and beyond customer care and I appreciated it! I don't intend to require his services in the future (I'm keeping the rest of these teeth ) but if I do require another extraction...I will definitely be calling Dr. Nelson again!

BEWARE. AVOID AT ALL COSTS. Long, detailed review in photos…read moreattached. To sum it up: They were going to bill and perform surgery on me to remove my FOUR wisdom teeth without even doing a panoramic X-ray. When I went to another oral surgeon, I had a panoramic X-ray done and found out I only have THREE wisdom teeth. They either knew I only had three wisdom teeth and were trying to scam me or were unaware that I had only three wisdom teeth and wouldn't have found that out until after they cut into me... SCARY. Christina also treated me like scum, bullied me and tried to use intimidation tactics, there's no excuse to treat a patient that way, ever.

Made an appointment to repair 1 broken tooth & 1 crown replacement. The dentist said I had a few…read moreteeth that needed crowns. at the appointment it was decided to repair 3 teeth. The Dr gave me the shots and started drilling on 3 teeth. When I got home have after the numbing stopped, I noticed the DR didn't drill on the tooth that was broken. THATS WHY I WENT TO THE DENTIST. When my crowns were ready to install. During the install not one time did he ask me if they felt ok. I was thinking when he pulled them out, he would sand them down a little. No he glued them down, and it was too late to say there to tight. I felt like I was the Indy car driver & he was the mechanic trying to get me out of the office as fast as he could. This dentist is a total A$$hole. will never go back. I sure some of the 5 stars are paid for Stephen M

Great experience for someone who is afraid of the dentist. I go every 3 months for mIntenance…read morecleaning and get excellent care.

All the staff from the front man Ryan to the doctor Benjamin are absolutely amazing…read more I've been with them for about 2 and a half years and they're pretty much all my friends now The staff is accommodating and the doctor is thorough, flexible and understanding. Would 100% recommend this Ortho practice to anyone!!

I had Invisalign treatment here for nearly two years and was later told I needed to start a new…read moretreatment plan and be charged as if I were a new patient due to a miscalculation in the number of aligners needed. Throughout treatment, I repeatedly raised concerns about discomfort and changes in my bite, but my concerns were dismissed. I am now dealing with jaw pain that I never experienced before starting treatment. I wish I had never gone in for a treatment because now I'm stuck with this pain. I would definitely consider other options before committing to treatment here.