This place is beautifully staffed with smart, friendly, EFFICIENT people. It is very…read morewell-organized. They help me so fast my head spins -- and I float out with a BIG smile!!!

Package lost and not delivered. Package contained medication for my dog. He is suffering because…read moreUPS screwed up.

I go to Staples in Medford often. On this day they were short staffed and I could tell the manager…read morewas mad and stressed out. I needed some business cards made and he expressed to me how short staffed they were and he couldn't help me. I'm sorry but you are the manager you need to know how to do these things. They weren't that busy. If he treats his employees the way he treats customers I can see why they don't want to be at work. Very disappointing.

I went in asking for help I've never used the printer before the woman was very unhappy that I…read moreasked for help with the xerox machine I'm in customer service so I get what It feels like to get busy she had helped 4 people before me and yet was only snobby to me and my boyfriend.

Medford Mailbox has been my go to! in n out each time. never been more than a few of us in at same…read moretime. today just me, Bob once again took good care of my needs. Helped me package n send the proper way for protection. Signature required at drop off. appreciated Bob suggested this. ty for awesome, quick n efficient stop as always

Bob Gurney handled my problem like a prince. I was distressed to discover I had forgotten my…read morehearing aids at a Medford hotel. He picked them up, packed them impeccably, and promptly shipped them to me. Bob earned my trust and my business. Highly recommend!

These guys are great! They can pack anything. They're efficient and nice and have an excellent…read moregreeting card selection.

I brought Rick a package for shipping. I handed him an old envelope with the address on it. Some…read morehow, the incorrect street was entered. This was June 23, 2020. Two days later the package arrived at its destination. However, with the incorrect street, USPS was not able to deliver it. It was held there for a week. Then returned to Rick. With all the delays due to his error, my friends gift finally arrived 7/25. He never once apologized nor did he offer any type of compensation. He kept trying to direct blame to the USPS. I used to enjoy doing business with Rick. It seems customer service and attention to detail are no longer a priority. Will not do business again.

The staff seems like they would rather be printing that manning a FedEx desk…read more Not very friendly. They did the bait and switch on me too. I got one price when I called another when I arrived and a third when I complained. The inconsistency left me a bit weary, don't think I will be back to ship! The copy side is great. Like the machines and computers center. But the FedEx area is a mess! I was impressed with the self serv oversize. Its funny. Most people would say that it is a down side, however, I feel it is great that they just leave you alone and let you do your thing. I have been there for hours without a single employee acknowledging me. Like I said as for shipping they are pretty lame. But FedEx is cheap and reliable even if the counter staff are boneheads. And the Kinkos portion of it is pretty reliable and user friendly. So there you go!

(Axel & Anthony) stars, are great! Daniel was the worst, -- negative star, he's the assistant…read moremanager, don't catch him on a bad day! Mary, the manager is nice but seemed so stressed she can't really be in the moment. When we asked them to fix mistakes they did as long as it doesn't come to them having to do any refunding of money for their mistakes. I would have given a half a star if it were possible. The manager(s) won't have anything to do with great customer service‼ My hope is because of this review they would reconsider their behaviors and policy(s) on how they treat customers, but I very much doubt they will. In general I give the whole store out of 5.

I wanted to write a review about Lynn and the employees here. This place is so professional, and…read moreeveryone is always so kind and helpful--especially Lynn. She is absolutely a pleasure to work with, whether I'm talking with her on the phone or seeing her in person. She always goes above and beyond to help me get whatever I need mailed to me. She will check my mail, let me know what I've received, and make sure everything is handled smoothly. Lynn really does everything so well and makes the whole process easy. This is a great local business here in Medford, and I highly recommend them. Five stars all the way!

Went in with a QR code prepaid label. They scanned it and then told me I needed to pay $2 for them…read moreto print it. I left and will go to USPS tomorrow. BFFR UPS.

I will always support the United States Post Office first I use priority Mail service and have been…read morecompletely satisfied

Try answering the phone! I have a package that says it was…read moredelivered and it's now day three and nobody seems to know where the package is. It's containing medical supplies and nobody seems to care about that either. Great job USPS.

They were able to print the multiple files from my personal device. They were quick and easy to…read morework with. Looks like they also do personal gifts and memorabilia's for any occasion.

Super professional staff make printing a breeze. I had a last-minute need for high-quality…read moreprinting. The staff was quick to field my request for service via their online upload-file feature. They understood my need for a perfect print job and over and above to help! I highly recommend Pronto Print!

I left an item at a nearby motel. Mail Stop collected the item, packed it up, and shipped it out no…read moreproblem. I was delighted when it arrived.

Elizabeth did an amazing job packing a 6 foot tall glass and metal art work for shipping. It…read moretraveled 1000 miles in our car and was in perfect condition when we unpacked it. I was so impressed with her professionalism and the care she took on our request, she is AMAZING!!!!!

The four guys moved a hot tub a few miles. They were careful, thoughtful, and humorous. The work…read morewas done in a couple of hours.

First off, let me say that I have moved many times across the country and I am well versed in…read morepacking and moving and have a healthy understanding that sometimes things get damaged! This move was from Medford, OR to CA. PNMS was hired to pack up the home and move us. When we met Solomon we were very comfortable with the quote and the process as he explained it to us. From the beginning the communication was poor and responses were slow. We already had work start dates and needed to know the schedule. I want to be really clear that this review has very little to do with the crew, they were awesome. They were professional, considerate of our things and very polite. There was a mix up with the paperwork regarding the insurance and I was asked to sign off with the addition of an insurance company we wanted to use. Austin explained this all to me but I needed to ask my husband who we were using for the insurance. Austin explained that I NEEDED to sign but that he would leave the paperwork on the counter for me to complete. I was unaware of the fact that Austin's partner was going into labor and he was dealing with that as well. The following day the crew showed up to pack the truck and begin the drive to CA, Austin was not there and I was informed about his situation at home. The, I assumed, lead guy that day told me that he would try to track down that paperwork before they left...I never saw it, and then they were gone. Fast forward to delivery day, only 2 guys were here to unload 2 trucks at a two story house. Again, these guys worked their tails off and continued to be awesome! Unfortunately, 1 of our 4 plasma screen TVs was damaged during the move. They took a screen shot of the back of the broken TV, sent it to Solomon and I was told that it would be replaced by the exact TV. Then came the grill. A $1,200 grill was destroyed, beyond repair. I looked as if it was rammed by a tree trunk, the dent so deep it broke the steel seal around the door, broke both of the heat gauges so that they don't' work at all. I contacted Solomon about the damages. First thing off he tried to blame Austin for "bullying me into signing paperwork" which i IMMEDIATELY told him that was not the case, I was NEVER spoke to that way. I was really shocked the way he spoke about his crew! After 2 weeks of back and forth phone texts with sending multiple photos of the damaged grill, Solomon chose to ignore any talk about the grill and said he was going to "get a TV from Amazon and send it to us". I reminded him that he received a screen shot of the TV that was to be replaced and he said he didn't get any screen shots!! More back and forth and we decided to request that he just send us the money. He sent us a grand total of $499. All that being said, I would definitely not recommend doing business with SOLOMON SWEGAR. Buyer beware that you are giving your money to someone that has no respect for his workers and will take advantage of any and all loop holes to avoid replacing damaged items. This is my first negative Yelp review ever, but I felt strongly about shining a light on a shady guy!