1. Pronto Print

    1. Pronto Print

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    Medford, OR

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    Pronto Print

    4.7 (17 reviews)
    Closed 8:00 am - 6:00 pm

    Services - Pronto Print

    Copymaking services

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    4 months ago

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    2 years ago

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    2 years ago

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    3 years ago

    The staff really went all out to help me with a project. It took awhile but they figured it out.

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    5 years ago

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    5 years ago

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    14 years ago

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    8 years ago

    Best printing shop in the entire valley. So professional. You can trust them with anything.

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    11 years ago

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    14 years ago

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    Review Highlights - Pronto Print

    Was in today and got helped by Troy and his staff to expedite a 150 pages I needed copied.

    Mentioned in 2 reviews

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    The Sign Dude

    The Sign Dude

    3.7
    (17 reviews)

    I was really disappointed with my experience here. I had an appointment scheduled two weeks in…read moreadvance for 8:30 AM to start designing my business logo. When I arrived, the coordinator had the wrong idea about why I was there. He said, "We talked about this package, right?" I said no, it was a different one. He repeated that he thought I had selected the other package, even after I pulled out my phone and showed him the message confirming what we had actually discussed. Still, no real acknowledgment of the mix-up. Then he told me, "He won't be here until 9," referring to the person I was supposed to meet with. I reminded him we had agreed on 8:30. He asked if I wanted to wait or come back tomorrow. I simply said, "No, I'm going to leave." I had taken time off work for what was supposed to be a quick 20-minute appointment. I don't have the flexibility to just wait around or reschedule on short notice. What frustrated me most was the complete lack of accountability--no sincere apology, no ownership of the mistake, and no effort to make it right. Owning up to an error goes a long way in customer service, and that was completely missing here. I left feeling like my time and business didn't matter to them. Leaving 1 star because the lack of preparation and accountability turned what should've been a simple, exciting meeting into a frustrating waste of time.

    Terrible business practices. I provided my own art files, still had to pay an art design fee. After…read morethe additional fee they spelled the name wrong. Then wanted to charge me more than the original price I paid to remake the product that they misspelled. They pass their incompetence on to the customer. I would never try to do business with them ever again.

    Pronto Print - copyshops - Updated July 2026

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