My buddy's stator went out while we were on the road- headed into Owens and they got the work done…read moreright then and there, and we were off down the road. They were super friendly while we waited, even sporting a test ride on a cool Screamin Eagle Road Glide. Would be happy to recommend Owens to anybody looking for friendly, honest and fast service.

I took my Bike in for a new front tire and that went well. Nice shopread more

I wanted to support my local Honda shop again despite some bad experiences with them. But if this…read moreis how you balance my tire you deserve to go out of business. This was the last straw. Don't have your stuff worked on here. Jerry is gone, go to Ellensburg.

Took my Honda to these guys twice with a brake problem. First time the rear brake was completely…read moregone, it would bottom out when pushed. The Paulin fix lasted one week. Second time the fix lasted one week as well. Problem was, I was in the middle of a road trip, so I got by with the front brake. Arriving home, I took the bike to Owens Cycle. Problem solved for half the price of Paulin's, and the problem is truly fixed. The son of the owner has adapted the old mans attitude, there service is extremely poor and there prices are very high! They act like they are doing you a favor doing business with you. I will not do business with the Paulins again.

Nothing is done correctly or even close . Can't get anything right. Gave them the benefit of the…read moredoubt for 2 years and today I'm done. The parts people are literally clueless.

Great Service.....I got a better deal than i thought. I was out of there on time after the deal. I…read morehad an awesome experience as the staff was friendly, knowledgeable, and never pushy. They helped me find the right bike and made the whole process easy and stress‑free. The showroom was clean, the selection was great, and the service team clearly knows what they're doing. I left feeling confident about my purchase and excited to ride. Actually they had better selection than an place i have been to. Highly recommend!

So happy with my purchase, assistance and highly recommend this location!…read more I was helped by owner Jamie and Sage as soon as I walked in who were very friendly and welcoming. I'm a young 23 year old woman who was looking for a helmet for my e bike to block the rain/be safe in Seattle and stopped while driving through. Was given great recommendations and help with my glasses without them being pushy and tried on many helmets until I found the perfect one. Really appreciated their patience as someone who didn't really know what they needed/wanted. I would highly recommend as I tried looking in the Seattle area and noticed many took advantage of my lack of knowledge to push the most expensive product/ make fun of my wants for "cute" helmets but not here. Appreciated the nonjudgmental atmosphere a-lot as someone who is hoping to upgrade to a beginner motorcycle in the future and will have a lot of questions. Will 100% make the trip down again, especially for the funny/friendly customer service I received. Also, got some cute merch! Thank you Jamie and Sage! -especially for the free helmet bag!

Went in today for parts for my 08 sportster, the dealership is local to me and since they became…read moreapple state I have bought a few parts and accessories (seats, ect) for the sportster and my 2015 ultra limited , as well as oil and filters. Went in today at 1:00, walked out at 1:17, no one ever acknowledged I was even there despite a parts guy behind the counter who was helping 2 guys while I stood just down the counter waiting and several salesmen who appeared to be just talking amongst themselves. And then they complain that people don't buy local and wonder why Harley Davidson is in trouble.